There were nearby rocks to hike and climb, and even a way to get to Divorce Beach/ Lovers Beach.

We snuck in a hike over rocks barefoot to divorce beach.

1 --  Its unmatched location a) on a beautiful 1-mile beach facing the Pacific that is 100% vendor-free and so uncrowded that it feels private, b) as the closest hotel to the famous Cabo arch, with walkability to Lover's Beach and Divorce Beach, and c) a 5-minute walk to the Cabo marina.

You’re at divorce beach, which also connects to lovers beach.

The waves and tide are too dangerous for swimming.

This resort utilizes shady tactics to get potential customers into their sales office.

Cannot swim in the ocean as it is much too dangerous. 5.

but you can not swim in the ocean (very dangerous).

-There is no swimming allowed at the beach by the resort due to dangerous riptides at Land's End.

but it’s dangerous to go swimming in the sea at this section.

It was the only aspect of our trip that made me feel unsafe during our stay since my husband and I wore ours in these spaces and even while walking into town!

We did not, which made it a tad more dicey.

When venturing outside the resort, like the Marina, they are a bunch of shady characters, there wasn’t a day that I wasn’t approached by several people asking if I wanted to buy cocaine or marijuana 😳.

There was never a time we felt unsafe or in danger of possible infection.

There was never a time that we felt unsafe.

but stay out of the surf since the riptides are dangerous and always present.

The only drawbacks in our opinion were the hawking of Resort memberships (as we arrived and an early morning call the first morning waking us up) and the fact that you can’t swim at the resort beach due to dangerous tides.

Pool side chairs are plentiful in both shady and sunny locations.

They make the resort appear in poor condition and present safety hazards.

Managements restrictive rules and poor decisson making are established based on thoes who complain the loudest.

They placed us in a building on the opposite  side that had poor access to the kids pool.

The tv quality was so poor, there might as well have been no tv.

All criminals have their first crime no matter how clean their background was before they made a poor decision.

but the reality is that this is a poor excuse for a high end hotel.

We had such a poor time that we left three days early.

Unless you plan to drink every poor quality adult beverage you can possibly stand to consume and eat very ounce of average food with slow service possible don’t opt for the meal plan.

Pool is too dirty and the poor pool people cant keep up.

We ate off property a good bit because even after spending the $ for all inclusive, we had such poor service.

but one dinner , the Thursday Argentinian theme dinner was a bust with poor food and service.

This one lady, and I use that term loosely, Claudia just wouldn’t leave me and my poor wife alone.

but NEVER felt crowded or overbooked anywhere on property

Con's
 - Food quality is poor.

My wife is a literature professor and I’m a cardiologist, we are not poor and should have paid more for the Waldorf or the JW Marriott.

The amount was small relative to two weeks expenses at the resort.

but the cost should be appropriate for the quality you are getting.

For what we paid for All Inclusive at Grand Solmar, there are other 5 star resorts in Mexico who blow this place out of the water service-wise.

It is starting to show its age in some rooms and I hear the wait staff is having a large turnover due to changes on the 'service fee' and tipping.

We were slightly taken aback for the prices for food and beverage at the resort, they are a little high

Very unaccommodating and for the price expected way more!

(For a pricing example chicken nachos are $22 and a cocktail is $15.)

When you pay so much to stay somewhere, you should be pampered.

Don’t add it into the guests to pay for it.

Las Brisas restaurant has a small menu, a bit pricey,

Prices around the resort have pretty much tripled and drinks are watered down.

By noon, it was already paid for and we are not heavy eaters or drinkers.

but considering the cost, I think they could use some updates.

Our housekeeper Mica is a precious gem - she made sure to pay attention to my habits and personalize what she left me for supplies and how she left the room.

Tip: When you travel to Cabo in February or March don't pay for the whale tour- sit poolside at Grand Solmar for you days long whale show! -Tanners

If you pay by CC, then your cost doubles or more! 6.

Con’s: Very hit or miss service ranging from good to downright disappointing; mediocre drinks, terrible check in experience, overall slow service poolside.

Check in was abit slow and our room wasn’t ready until after 5.

At times this was more apparent than others, resulting in slow to unresponsive service poolside, at restaurants, and bars.

I also found the service in general to be very slow, and there wasn't much indication on information on restaurants - it took us a few days to get our footing and learn where everything was.

In summary, if you like slow service with high prices that have been essentially aligned with U.S.  prices on substandard food then this is your place.

Service is slow at every turn, if you think something should take an hour plan on at least a half hour more you will need it.

Figure out a way to balance both, right now, I don’t see millennials being attracted to this hotel which means it will die a slow death in like 5 years.

but that's not the case for many and you'll be VERY frustrated with spotty wifi and even in your room, it's slow at best.

Concierge is lost, we needed their assistance several times and found their help to be slow and insufficient.

The only reason why I gave them a 4 was the overall sunset pool bar service was extremely slow and at times not attentive.

(If you rely upon the Internet for work that can be way too slow at times so bring what you can to boost connectivity or maybe check with the resort on any way to boost on site as we are going to do that the next time).

From Manni, Roberto and the bell boys, to the staff at the pools; Francisco, Humberto, Claudia, Juan, And so many more.

He was so attentive and friendly and we had a great time because of his service and the fabulous food!

They are simply the best - so accommodating and friendly.

However, what impressed us most was the staff - they were so helpful and friendly, going above and beyond to ensure we had a wonderful stay.

The resort has an amazing staff - from top to bottom, and the location can’t be beat!

These gentlemen are so friendly and attentive to their guests, one can only have the best time possible.

You won’t regret it and again awesome staff.

Roberto always made sure we could get where we needed to go in a very happy efficient way!!

My husband and I  own our own individual businesses,  and would be blessed to have an employee like Freddie.

However, the management team addressed our concerns promptly and even reimbursed us for the meal plan for the affected days.

This was our 5th time at grand solmar and the staff is amazing.

Manny is an incredible intangible who embodies a great ambassador for Solmar.

butlers Domingo and Juan are the dynamic duo always available and ready to help… they work together so well!👍

They work so hard and they want to make sure that everybody is happy in the pool areas and cabanas… tough job to keep everyone happy…☺️

Their professionalism shows in their work.

This team of warm, hard-working, sweet, dedicated men is led by Manny and includes Roberto, Saul, Nata, Jonathan,and Rene.

We are owners for only nine years, so we will be back.

Grand Solmar Land's End Resort & Spa

price

slow

poor

neighborhood

Free parking

Free High Speed Internet (WiFi)

Pool

In addition they automatically add a 15% service charge to every. Single.

They charged things to our room that we did not sign for.

When charging to the room for all services it should not have to be an aggressive act by staff for a signature.

However, there times when we were off the resort property and the exchange rate provided was better is paying with USD
*Taxi Cab - do NOT take credit cards.

A poor exchange rate for dollars, taxis that overcharge, prices that are too high for what you get.. we stayed in a beautiful unit on the second floor.

but they do not give you $150USD as the full credit .

but no way to tell because they don’t have the integrity to provide detailed invoices of charges.

You can have a meal, or go to the small market and charge it to your room;

Upon checkout the only person there did not know how to apply our $100 credit.

The only negative thing I have to say about the resort which I am sure they will fix is their billing system when you check out.

The resort  said they had quit doing that credit quite awhile back, and Giovanni claimed ignorance, without any offer to make it up somehow.

This place needs to check the rooms before they rent them out to ensure that the quality is to the standards for which they are charging.

I arrived before she did and wasn't able to check on because she held the credit card our stay was booked under.

It would also be nice if they allowed you to pay at the restaurants as you go with credit card or cash rather than just adding it all on your bill at the end, because the last thing I want to do on my last night/day is a lot of math and straining my memory to ensure the bill is correct.

We paid $25 each for the test and got results that night and the resort gave us a $30 resort credit after we paid for the test.

Important: from the airport, taxis are really expensive and non-sense people want to charge you like 85 usd to get at the resort, so I recommend to get a shuttle for 17 usd each.

but were charged $56 for lunch the day we arrived.

but they charge if they come everyday which I think is a little ridiculous.

They put an unauthorized hold on our credit card the second day we were there.

Our kids love swimming in the ocean and heading to Lovers/Divorce beach.

We even hiked further west and down to Divorce Beach where we took a water taxi back across the bay to La Estancia.

He was the difference in a slow night after a flight.

We ate breakfast once at Bella and they were unbelievably slow and clearly overwhelmed.

but I wouldn't fault the servers it was the bartenders and the cooks that either were unstaffed or a bit slow.

The elevator was either slow or not working.

The problem are the restaurants, same menu everywhere, services at the restaurants are slow, expensive and not good.

The beach is slow walking to the marina due to rocky painful beach sand so don’t bother.

One day we ventured off and went to breakfast next door at the El Patron - service was very slow and the food was cold - except for the omelet which was made to order which was tasty.

-El Patron Very slow service and employees where not as Friendly.

( During slow times, you may need to request).

We never returned to the main restaurant after the Day 1 Breakfast fiasco, and we never went to dinner there so not much to share other than very slow service if you don't elect their breakfast buffet.

Shout out to Tere, Deivi and Natali at the pool for keeping everything and everyone organized!!

All of the Staff at La Casona is the best!

He is sweet, patient and super attentive.

Tere, Daivy, and Natali always manage it professionally and calmly.

Axel provided outstanding service with a friendly attitude and exceptional attention to detail, ensuring a memorable dining experience.

The staff here makes you feel welcome and valued.

The staff at the hotel work hard, I can’t say enough about how thy make the experience extraordinary.

She is happy to help with any request and always with a smile.

I have to say the highlight of this resort is definitely the food and their staff though.

We were particularly delighted with the customer service provided by Lupita at the front area who was kind, patient, compassionate and very helpful!

Everyone was so attentive to us each day during our stay.

Great views, and, importantly, wonderful, friendly and professional staff!

Each time we seek out Luz at the pool bar who is just amazing and attentive and always there with a smile to bring you whatever you need. 🥰

The bellmen will bring it all up for you and stock your kitchen.

Gorgeous resort with wonderful staff and in a great location.

It is a pleasure to always be greeted with a smile and happy greeting

Picked up trash, and was attentive at all times, with a smile on his face.

Villa La Estancia Beach Resort & Spa Los Cabos

creditcard

Free internet

You can take the bus from The Market and go to the Rosé at no charge which is a few blocks from downtown.

To add insult to injury, the pool's chemical balance was so poorly maintained that it turned our guest's hair green.

We were charged for a someone that canceled,

Unfortunately, the credit card on file was declined and instead of calling us so we could fix the issue, they just cancelled the reservation and did not tell us for two months, with only two weeks to spare until our vacation.

but does require an up charge if you are on the all inclusive plan.

After the trip, it took me a week to get in touch with the front desk, who charged my credit card a higher amount than what was agreed to at check out.

We were told that day we would be credited back for our charges.

We arrived at 3:30 p.m. in the afternoon, and she charged us $110.00 per person which I personally thought was outrageous, considering the rest of our package was $64.00 per day.

We would have liked a little more explanation about what is and isn't included because we were surprised a few times, once at a restaurant we were under the impression was included, and the other was at the time of check out, there were $200 in small charges and fees for drinks and tips by the pool.

They charge $5.00 for room service even with the all inclusive plan.

Also, didn't love that our Villa didn't have card keys and we were only given three keys (actual keys, not card keys) for our entire party.

I’m still fighting a credit card charge they charged me after check out.

The $1 USD charge on your Puebl Bonito Portfolio goes directly to this fantastic foundation so please , please do not ask to have it removed.

We were not advised that a $700 hold would be placed on our card while staying at the resort.

We rented 4 villas for my daughter’s wedding and 35 hotel rooms at sunset.. We had a lot of complaints from guest on top of my Mither checking into a room that had water and  was moldy .. We asked for a refund and was offered a $200 credit.. No acceptable

We were only there for 3 nights so we didn't have the time to experience all the restaurants, so we just stuck to the ones with no extra charges.

Its very disappointing that a resort of this caliber wasn’t able to resolve this or compensate us other than $100 credit.

You will sign it and they will charge your credit card.

We did some whale watching from the Villa, the golf course and while paddle boarding out by the arch and divorce beach.

Furniture is old and run down and in need of replacement.

The furniture and decor definitely need some updating as it is starting to show its wear and tear.

When we arrived at our villa, all the furniture was covered in paint cloths, the fountains were drained and inoperative, the silverware was missing, we had no soap, no towels and again, the house smelled like a sewer line broke.

Additionally, the state of the furniture being dirty and outdated is concerning.

Not for anyone unable to go up and down stairs since kitchen/living area on 2nd level and 3 of 5 bedrooms on bottom level.It is Desperately in need of updating of furnishings, pool furniture, and the pool paint (pool has lots of places missing paint making it look dirty on the bottom.).

The furniture was refinished, as were the dining room chairs and outdoor furniture.

The furniture was ripped in the living room.

The living room fabric furniture looked like it came from Goodwill.

In the "Could Do Better" column, I would note that the furniture is old, faded, and uncomfortable.

The cushions on the furniture were worn out and stains on the furniture.

If the rest in phase one are like ours, they are dated, need multiple repairs,  from burned out lightbulbs to bathroom sinks not draining, a/c  fan noise, worn furniture with exposed sharp protrusions, phone system dead, fountain not working, crumbling walls near base, missing tiles in the pool.

The furniture is getting worn out, for the initial cost and maintenance paid you would think it would be nicer.

A lot of the other furniture is old and scratched.

the inside of the villa was not updated in 20 years, furniture was ripped and old.

Our villa #72 had a bit of wear and tear on the furniture.

Faucets have issues, tons of broken tiles everywhere including by the pool actually tore up my hands and feet playing with my kids on our first day, furniture is worn down, new beds and pillow are needed as you can feel the thousands of bodies that have used to prior to us.

but this time our villas furniture was worn, dated and the place just needed an overall upgrade.

The only reason I don't give 5 stars is the need for some updating and replacement of worn, dated furniture & draperies and a couple lamps that were damaged.

Gate missing on the side of the unit
cracks in the walls
Old, tires furniture

but even in the last 4 years need a little maintenance with some the tiles around the pool cracked or missing, drapes missing proper poles and the laundry room just smelled like sewer gas.

I would walk down and up the peninsula every morning, the maintenance workers would always greet you with "hola and buenos dias"
Our villa was not the cleanest when we got there, hair in the shower drain, random

It seems like there are several maintenance issues that need attention, such as water dripping from the ceiling and puddling up in the master bath and mold in the villa pools.

but the problems were fixed immediately by the friendly maintenance staff, including Carlos Soastegui (the issues were because the villa had been vacant for an extended time prior to our arrival).

During our recent stay at Montecristo, while my family and I were staying in Villa 52, a covid-masked maintenance worker entered our villa during the afternoon, while we were resting.

It does seem like the maintenance on the villas is somewhat behind what it should be.

We did not request housekeeping only had the maintenance worker come to fix the leak when we were out.

Where are the maintenance fees and refurbishment fees going?

This resort is rated 5 stars, they need to do some serious maintenance and updating to remain 5 stars.

We spent several hours dealing with 3 different maintenance people to get it fixed.

but maintenance needs to make sure all appliances are in working order.

Place has really deteriorated over the years, shame for what they collect in maintenance it should be pristine

Sometimes we had trouble getting service with our maintenance calls.

Instead we were offered a maintenance deficient mess.

but apparently those who have been paying maintenance fees since 2005 are not on a priority list.

Maintenance came and took about an hour fixing it.

Román was friendly helpful and a pleasure.

Our concierge was very personable and helpful!

Roman was very kind and always remembered our schedule for pickup to go to the gym during out stay.

The driver that would pick us up from the villa to any location within the resort was amazing the driver we always asked for was Marco Salgado, he was very kind and made all of us feel very welcome and safe.

They were always eager to assist me and truly made my trip memorable!

Set a high standard with his customer service and wonderful personality.

Beautiful resort, and such friendly staff.

Our Concierge, Raul Galena is absolutely the best.

Finally Raul, a concierge there, started texting me asking me how he could help.

Our concierge, Adrian, was very helpful with answering questions the entire stay.

Both individuals were so helpful and kind.

I would recommend Pueblo Benito and
It’s wonderful staff to everyone.

Raul’s knowledge of the area, along with his attention to detail and courteous, professional demeanor provides us with a layer of added comfort during our stay.

They taught us Spanish, laughed with us and were very pleasant!

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