This is a beautiful, all inclusive property with gorgeous views.

This 7 nights all-inclusive stay was the best trip ever!

The All Inclusive Live Aqua Beach Resort Cancun, absolutely fits into this category.

Hotel: Live Aqua Cancun: Ocean Front – Premium Room King Bed – all inclusive: 4.5 Stars!

The food is better than most all inclusive resorts and I have stayed at more than 20.

I would recommend several other all inclusive in the Cancun area,

Third night we went to MB which is their nicest of the all-inclusive restaurants.

Ala carte food was quit average for an all inclusive.

Live Aqua was an all inclusive and adult only resort.

The resort as a whole is everything you could want in an all inclusive resort.

There are too many all inclusive resorts that offer a higher quality across the board for any of these areas to be skimped on.

but this place does not feel like a typical all inclusive resort, more like a hotel with a very nice pool and beach.

The best food I've experienced at any all-inclusive
▪︎ Make the tipping culture clearer upon booking.

This hotel is the best all inclusive we have ever stayed in.

This resort also charges for normal amenities and is far from all inclusive.

This was an awesome and fun all-inclusive adult only resort.

This all-inclusive is awesome if you like low key grownup vibes.

One of the best all inclusive we have been to.

Great beach and pool area and there are plenty of chairs and umbrellas.

What truly was a unforgettable moment was Alfredo Santamaría coming down to meet us on the beach as lovely music was playing at the start of New Year’s Eve night.

But we gave our names and went for a brisk walk on the beach.

The food was amazing and the pool and Beach area were spectacular.

The beach and pool area were beautiful, nice and clean as well as heated

butlers, Eulalio and Chef Benedicto at Hidden Garden, Marco our smoothie guy, and Edouard on the beach.

but we had a really good time meeting new people, chilling on the beach and exploring downtown Cancun.

The property is beautiful and the beach is gorgeous.

The balcony was plenty big and we were able to see both the beach and bay.

Beach:
Walkability: You can walk for kilometers either North or South along this white sand beach.

The people that you could book the cabanas with and get the beach towels from were always very friendly and even remembered us each day.

The weather was mostly cloudy and rainy so we didn't hang at the pools or beach much.

Beach was clean and well attended for all of our needs.

Best part was the beach and pool areas with daily activities and fun!

Pros:
Beautiful beach with no seaweed

Variety of pools (they are pretty chilly if the outside temp is 75-82 F).

El Chef Chileno was very accommodating and kind.

After we were shown the hotel & room I thought it was new construction instead of over four decades old.

-so remember how I had the con for the construction next store?

They put us in a room next directly next to a construction zone.

We were initially placed on the right side of the hotel near the construction of the new RIU hotel which was very noisy, so the hotel was flexible and put us on the other side with an ocean view, making our 6th anniversary truly special.

I requested to change the room due to a lot of noise from constructions.

While there was construction next door, I didn’t hear it once.

Construction site next door was a major eye sore.

Imagine our shock on entering our garden view room after checking in , the whole view from the balcony is a construction site , not the type of garden view I had in mind when I booked !!

Cons: resort is older and needs some updates/maintenance, not many daily activities at the resort, location is not very private (noisy construction next door).

A large hotel is under construction next door, creating an intermittent noise problem for the next few months.

The daily construction noise was terrible and continued til 1 and sometime 2 am in the morning.

I was ok with the room until the 1st morning when I woke up and there was a lot of construction going on next door.

Be aware that “premium garden view rooms” may well place you on one side of the hotel facing a new construction next door, while the other side puts you over the mechanical plant and it’s constant noise.

I would ask for a room where you can’t see the construction – if possible.

Our room was room 1264 and should be blocked off until the construction is done.

When we were there, there was quite a bit of remodeling happening and we’re looking forward to going back and seeing the updates!

We could have looked over a construction site next door and not had the night time noise, so the couple of evenings of musical noise were not a bad trade off!

Neither Monse or Alajandra(manager) at the front check in counter was able to find me a room that wasn't extremely loud due to construction or from huge air vents for the hotel.

Very attentive and suggestive with meals.

The 6 restaurant selection and outside grilling food court gave many delicious choices no matter what meal you were eating.

The food was wonderful; high quality, smaller portions with interesting presentations, all with a professional and approachable staff.

The food was phenomenal as well as his Service.

At the end of our dinner he surprised us with these special plates with great conversation (not knowing we were here to celebrate our 1 year anniversary) so it was extra special!

Every course was fantastic and was our favorite meal at Lice Aqua.

Azur restaurant is a favorite for location on the resort.

The food for New Year’s Eve was great quality food, very well made, and presented.

The property is beautifully maintained and the food is just fabulous.

The food was delicious (I did get an upset tummy troubles into day 5 and 6 -

They definitely do not skimp out on the alcohol at the bars/restaurants which was a huge bonus

Also, Caeser at the Mb restaurant was incredible.

Our favorite was Azul, the Mediterranean restaurant.

Rudulpho the Manager of MB and Kevin our waiter was impeccable and showed all of their great service experience!

Our experience was made even better by the service provided by our

In-room dining - it is a great service and all the food is delicious.

but nothing compares to the service and the people of the live aqua staff team.

Excellent food and excellent service by Angel and Petricia at Hidden garden asian restaurant.

Housekeeping service was impeccable, the room was cleaned spotlessly everyday and the turndown service was a nice touch.

All of the restaurants had wonderful service.

The service after all is good very much!!!

The service from the point of check-in, to the hotel staff,

We ate like kings at every restaurant with top notch service & incredible food!

The drinks service on the beach was the best that I had ever experienced as they came round often which for me was good for my water, sprite, or a cheeky cocktail (or two – I do like a pina colada or Cosmopolitan).

The Aqua lounge was a great place to watch football games while enjoying great service and appetizers.

We had facials and massages and used the hydrotherapy, sauna, and  vapor room each day we had a service.

It was relaxing, the spa services and attendants were some of the best that I have encountered with extensive traveling.

We got massages during our stay and it was personalized and the greatest massage I have ever gotten.

Rebecca in the lobby gives amazing hand massages and was very helpful with spa bookings.

I liked the beach area and the fact that on most days we could either sit on the breach loungers or book a cabana with its included foot massage.

They helped us with check in, helped make spa and restaurant reservations and checked in consistently to make sure our stay was perfect.

The couples massage was one that made my husband fall in love with professional massages.

Alexandra, Hector, Flavio and Jonathan at the towel hut - thank you so much for always, without fail, setting us up in our cabana and scheduling my foot massages like clockwork.

Elena and Karina give the best foot massages ever!!!

Try the spa, they have excellent masseuses on staff.

If I'd known this, I would've budgeted it in to my trip

To conclude, this is a wonderful resort with many positives; the spa, amazing rooms, great choice of restaurants, immaculate grounds and near to the airport.

Morelia for helping ro arrange things before we arrived, Daniel and Guillermo in the Aqua lounge for their excellent service, Flavio and  his team (including Hector the protector) for ensuring our cabana experience was seamless,  Gabriel (Gabo) for making sure we stayed hydrated on the beach, Elena, Nancy and Mayeli for our wonderful foot massages, David our wonderful waiter at Sea Corner, our

We loved the daily foot massages and cabana as well as the included couples massage.

Special shout out to: Jon at pool area; Santos and Raul at Azur; Rebeca, Daisy, Alexia, Sonia and Lucy Spa Team; Siete: Daniel, Marco, Ana, Franco, Hector, Cristiano and Rosalindo; Cesar at Sea Corner; At Sushi : Julio chef, sushi chef Carlos Gonzalez, SushiChef Jonathan; Mb: Julio, Frida; Cabana Hut: Miguel, Edouard, Rodrigo, Alexandra, Flavio, Hector, Rodrigo; Paella: Luis; Eduardo at Hidden Garden; Burger grill: Porfi; Bracelets: Erick; Bbq chicken: Jose.

The hotel itself was great as well I appreciated the spa like feel and the crowd was great.

My wife and I did the couples massages and that was very relaxing.

It was cleaned daily and turned down at night with accompanying aromatherapy scents for our pillows.

Thank you Alfredo and Ashley for you leadership in putting together the best team in Cancun.

You could feel he is passionate in hospitality and our dining experience was nothing short of enjoyable with Omar as our server!

Live Aqua is lucky to have him as an employee!

Very helpful with restaurant recommendations and restaurant and cabana  reservations.

He was very helpful with menu recommendations and was a very friendly server.

Thank you Live Aqua team and we will see you soon!

The staff was incredible and went out of their way to make our experience so memorable.

The staff were excellent too - they all work very hard.

The staff here were also super friendly and very helpful with any questions or needs that we may have.

I'd like to give a shout out to Roberto and Kenya our

Everyone at the resort was very attentive, polite and helpful.

He recommended and explained each meal for us.

The best part of Live Aqua is definitely the staff.

We met a few folks, prayed for restoring relationships and family.

The staff here will bend over backwards to resolve it and they are truly interested in feedback.

His experience, care and hard work were very appreciated by everyone in our group.

Hotel Personnel who had a direct impact on our stay was the Ashley Garcia who should be revered for his dedication to leadership and hospitality.

Omar at Azur made the experience extra special for me and my wife.

They definitely made the experience better in spite of some of the deficiencies of the resort.

My boyfriend and I stayed at Live Aqua for 8 nights in Dec 2023 and it was a magical experience.

Among the most opulent experiences in Cancun, this place stands out.

Cesar at MB stood out the most with his warmth and willingness to make our final meal unlike anything we experienced.

Their goal is to truly make your experience super special.

We had an excellent experience at the carnivore restaurant, they gave us the service from the Italian place and it was amazing 
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House Keeping: Our housekeeping experiences were wonderful.

but is pretty much all vendors/shops that we experienced and that's not a positive thing.

The scents of the hotel were one thing we weren’t expecting and found to be such a cool thing as well making the experience that much more elegant and memorable.

This fact in and of itself says a lot about the experience you will find here.

I do have to say I had a great experience with all of the servers/staff at that restaurant and went back for breakfast as well.

Live Aqua Beach Resort Cancun

construction

staff

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chileno

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all-inclusive

staying experience

The views are amazing of both the beach and the marina.

Get away from the same with a beach to stroll down along the ocean .

Access to the beach is very convenient and easy to get to.

but no fault of resort at all,  is that you can not swim in the ocean at the resort,  but that was solved with a 10 min walk to a local beach with the most amazing blue water and rock formations.

We found the poolside quesadilla inedible and even the food at the nice restaurant Tortuga Beach was questionable.

A couple of posts accurately remarked that the beach was not really walk able for any distance.

They close all the restaurants and serve a buffet on the beach from their restaurant called Emiliano's.

Best views in c
Cabo with a stunning beach.

We loved this resort, it’s unique in its architecture and multi level 360 views, everywhere you look and anywhere you stay, it’s all stunning…the beach is quiet and mind-blowing beautiful with both sunrise and sunsets!!!

Great views of marina with morning latte from Cupcake and the ocean every afternoon from the pool and beach.

Amazing service, we had a romantic dinner on the beach and the service was impeccable!

A stroll down to the beach led us to Oscar at the Tortuga Restaurant, and bam!

We sat outside with lovely views of the harbour.

There is also a turtle hatching cage on the beach and the baby turtles are released to the ocean almost every day between 7:30 and 8:30.

Alberto Cruz Lucero Oscar and Rodolfo (as well as all the rest of the staff) at Tortuga Beach definitely went above and beyond to make sure we were always taken care of, even ordered us food from another restaurant on the property and brought it down for us to eat it there!

Cruz from the torotuga beach reasturant was amazing!

Our favorite restaurant was Tortuga Beach club, the food was so delicious.

The Sandos Finisterra is near these landmarks: El Arco de Cabo San Lucas, San Jose del Cabo main square, Playa Grande, Chileno Beach, Playa Palmilla (Palmilla Beach), Playa Grande, Playa Grande, Medano Beach, Playa Grande, Marina Cabo San Lucas, Ivan Guaderrama Art Gallery, Playa del Amor, Mt.

Caveat: because I had kept my phone on airplane mode to avoid roaming charges, I couldn’t use “find my phone” nor did my phone show the “call me message” we programmed onto the Home Screen from my husband’s phone.

As a result they charged me $760 for an “additional person.” I’ve been sitting at Agave now for 30 mins.

Also we were told there were no charges on our room so did not look at the receipt

The hotel provided shuttle guy charged us 20 us dollars per person to get back to the hotel.

but they put a hold on my credit card for $750.00, which would be "refunded on checkout".

- Towels: You get 1 towel per person and have to return your "towel card" at the end of your stay or get charged $50.

-We were double charged for the excursion anyway.

Within 7 days when it didnt show up on my credit card, I contacted the hotel and they said to dispute the charge with my credit card.

but there were many hours that deserve credit as well!

I then disputed the charge with my credit card company and despite providing proof of the erroneous charge failed to get a refund.

but you don't have to worry when EMI and EIZABETH are in charge.

but please charge it to my hes and not my heart

you get a small plastic towel card at check in.

However the front desk charged me for the full 7 days, so an additional $294 was charged to my card for a day I did not use.

I was unimpressed that at check-in I was forced to give a credit card deposit of $329 which is still pending ..I've traveled to many hotels I've never been asked for a deposit.

even though we were the only ones there the young lady at the front desk said she didn’t know how to do it so we stood there for 25min because the guy who could help us was on the phone with a customer who was disputing a charge, I could hear the whole thing.

It’s better to trust your guests to share, remove the cards and just put fresh towels out every hour or similar.

Then, the resort blamed US for this error and almost charged us MORE (no apology or kindness during that entire situation).

No towel cards , so many people just left them on the loungers and walked away so you couldn't tell if they were still being used.

They took care of my family and friends anyway at no additional charge.

We went to the marina often for shopping and meals

Excellent show and  wonderful drone and firework display over the marina.

We were extremely fortunate to visit Sandos Finisterra in Dec. We have visited Sandos properties in Play Del Carmen yearly over the last 5 years and decided to give Finisterra a try.

Again, we went around the marina for drinks a few times, where you can get inexpensive

It is right across the street from the Marina, with lots of shopping, bar, excursion and restaurant options if you want to leave the resort.

A consideration not to be overlooked is you have direct and close access to everything on the marina and around.

The resort had unique architecture, was spotless, friendly staff, quiet location, close to Marina.

You can’t beat the location, we walked over to the marina everyday.

Walking down to the street and crossing to the marina is convenient.

The Spa Del Mar was beautiful and smelled amazing.

The marina right across the street is so convenient for excursions or just walking around..Loved everything about Sandos and will return without a doubt!

The food was great, the people and service was great, this is where you want to come to be around the marina and close to your resort.

Location:  great location, easy to find, easy to walk down to the marina, great view of both sides (ocean/marina).

Great location for the Marina and downtown Cabo San Lucas.

Helena and Clarissa at the Spa Del Mar were fantastic!

Sandos Finisterra is in a great location - easy walk into town and the marina.

Easy walk down to the marina and into town.

Almost every morning we used their gym and it was clean and had amazing views of the marina!

With part of the hotel built into the cliffs there are views of the marina on one side and ocean on the other.

It was a fairly easy walk into town and the view of the marina and ocean were great.

At night the views are spectacular, the outdoor lounge overlooking the marina at night was fantastic, a great place to enjoy drinks, entertainment and of course the views.

The views of the marina are amazing, the staff is always accomodating, friendly,  and responsive, and it's a great proximity to the Marina where you can walk off resort safely.

The location is beautiful with views of the Pacific and the marina.

From either side of the resort you have views of either the ocean or the marina.

The breakfast buffet was plentiful with lots of fresh choices and a great view of the marina.

We had a junior sweet with a view of the marina and a jetted tub in the center of the room.

The views of the Marina cannot be beat, and the property is just stunning!!

It overlooks the marina, which is a bustling place of activity of boats, people and cruise ships.

The plaza overlooks the marina and has the most incredible evening views!

Our room had the Marina view over the cupcake shop, and it waws perfect.

The view overlooking the marina is breathtaking and he made us feel super special remembering who we were and everything!

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