Around the property, it seemed to be stronger and more consistent.That is a concern as we were stuck having to do zoom calls in public areas of the hotel for the WiFi and that was not as comfortable.

but you also don’t want to run up your mobile phone bill by using 3G/5G when WiFi ***should*** be PLENTIFUL.

However, my partner got their phone taken from one of the cubbies at the neon party and unfortunately it wasn’t recovered before we had to leave the following afternoon, so I’d suggest keeping anything valuable on you or locked in your room.

My son also stated that when he went to there called the security guy on his personal cellphone..not on the walkie-talkie not on the hotel phone.

She
told the person on the phone that we need both housekeeping AND maintenance.

My friends had to call a pharmacy themselves.

Brother had blood stains on his duvet
- Had to call and ask 3x for a rollaway bed

He calls the front and gets the room number.

We were not allowed out of room come Sat and that was all the food given until 2pm - after numerous calls.

After realizing this I wandered around and asked 3 different security people to let us in our room or at the very least call the front desk to have someone come let us in.

Could not even talk or hear music on the phone.

My only tip would be to upgrade the plugs etc to accomadate phones etc.

Had to call for maintenance to get it unlocked.

There was a sense of dissatisfaction if employees didn’t receive tips for the slightest of actions as calling a cab.

I figured no one was taking me seriously so I did not want to call and instead just went there.

I attempted to call the front desk 5x from the phone in our room without any success.

Before then my phone was turned off so I was not able to locate it.

- If you are less mobile, please note there are LOTS of stairs to get around here. I would like to note that Nicole tried to make amends for the many issues we had in our room upon checkin by making us a few "reservations" at the specialty restaurant (though getting a table at the restaurants was not hard)

The cocktails were fantastic with a plethora of choices and the use of name-brand liquors…the bar staff were fantastic (our favorite was Paul/bar waitstaff on the “Lazy” pool side).

Iris, the breakfast and lunch server, was delightful and joyful!

Food was excellent, staff were very friendly and responsive, and the rooms were nice.

Excellent service, food was fantastic, and the entertainment never disappoints!

We ate at the buffet most every meal and it was very good.

Raul was great for dinner service and always willing to help us "continue the celebration".

The Japanese restaurant was great food, as well.

A lot of delicious food, we tried every restaurant and some were better than others

Great service by all and Raoul was great as our waiter during dinner service.

love it will stay again very quiet great assistance easy resort to figure out very beautiful a lot of activities to do and the food was OK need more seasoning for me n=but hey overall it was a great resort with lovely swimming pools

If you like snorkelling, lovers beach, Chileno beach and Santa Maria beach are all worth a visit.

but when 
we opened our doors, we were taken aback by a very strong overwhelming sewer stench in both our 
rooms.

- Moldy bathroom and dirty bedroom furniture.

Rooms showed signs of mold and smell of mildew.

The sheets feel wet and everything smells musty.

The windows, balcony, furniture were left FILTHY!

Just a disgusting experience especially the food.

Smells like sewer really bad and rooms have fallen apart. Beware.

but there are paint chips, chipped wood moldings,cracked tiles, chukcn out of concrete walls, bathroom fans that don't work, etc.

Even the Saxaphone was dripping in sweat which was also not appealing.

Smoking locations are not wheelchair accessible and too remote.

very stiff and questionable and the seafood smelled like it had been left out in the sun for days.

Very warm and smelly elevators, lacking any form of ventilation.

Food lacked flavor, floor in room got my feet dirty when walking barefoot on first day of stay, sometimes it smelled like sewer water in our room and on the atea by the pool, taxi service super high compared to local rates

but since there was no exhaust fan in the bathroom, the room felt musty and a bid humid.

They shouldn't put the smoking station by the swim up rooms that people pay more money for!

but our neighbor smoked on his balcony, there was someone by beach washrooms smoking, guests on ground floor with pools attached smoked in their pools and a few poolside smokers trying to be sneaky.

We'll just open the balcony door and enjoy some fresh air since the room was musty smelling anyway.

Hotel Riu Palace Cabo San Lucas

phone

smell

Free parking

Free internet

Pool

The restaurant is overpriced and no even tasty.

Paid over 1,000.00 for mold in the shower, bathtub and kitchen sink.

although Cabo is getting mre expensive each year.

There is only one restaurant at the resort and 2 bars, quality of food and drinks below average and expensive for what you are getting.

There is one restaurant on the property…great food and amazing service (a little pricey).

Restaurants there are over the top pricey and the food does not justify this.

For groceries to avoid the restaurants, there is a La Comer close by (5 USD for Uber each way).

but we had cab fare for nine people to and from Marina that got expensive.

Ubers come straight to the hotel and cost anywhere form $6 - $15 to go to downtown Cabos San Lucas.

though that would have paid me $150 out of the resort fee).

My husband and I are PAID OFF Welk Owners.

The restaurant charged over $5.00 for diet coke.

Originally thought we’d have to pay $135 USD per massage for an hour and a half massage

I saw a negative review "Avoid at al costs!!!".

Room quality is poor old, outdated, and dirty.The restaurant (only one available) at the property is expensive and serves horrible bland food.

Our favorites were the fish tacos, chicken quesadillas, and for drinks, the mango or guava margaritas.

The location is exceptional; the restaurant is very good and the staff is absolutely terrific.

The restaurant was amazing that the staff there go above and beyond to make sure your happy.

I went on the Dolphin experience with one, as well as the Sunset dinner cruise.

We did not eat out because the food was so good at the resort.

You definitely need a car when visiting this facility to go out to eat and for drinks.

Whether it's casual poolside fare or fine dining at the resort's upscale restaurant, the culinary options cater to every palate and occasion.

They kept the restaurant open late to make sure everyone got to eat.

LA Estrella restaurant staff was the best.

Although, we were in 2304B, right next to the restaurant and HVAC.

And you get food odors pumped from the kitchen directly almost to your balcony.

The staff are friendly, and the food wonderful!

but a super easy Uber ride to restaurants in the evening.

but the food was delicious (we returned to eat there again the next day).

They have one restaurant with excellent food.

On the same day we rented a car, you get 24 hours for the $56 through the concierge, we also wandered over to Santa Maria beach to do some snorkling in the morning.

We went to Chileno and Santa Maria beach instead which were amazing for snorkeling.

Chileno Beach and Santa Maria Beach are minutes away.

There is an additional $7 USD a day resort fee, which was well worth it as we used their beach chairs, beach umbrella, and pool towels every day to visit the surrounding beaches (Santa Maria Beach and Chileno Bay were our favourites).

Better snorkeling was at Santa Maria Beach, a 5 minute drive from the resort.

We saw todos santos, arches, 2 cabos, Pamilla beach, Cerritos beach, Santa maria beach and our favorite for snorkeling Chilleno beach!

Hyatt Vacation Club at Sirena del Mar

price

Free High Speed Internet (WiFi)

but we didn’t have an issue with noise.

but it seems we were downgraded, as party rooms are smaller with no couch.The rooms have thin walls as we could hear everyone in the hall and at all times of the night.

they had nightly parties which is fine,but you can hear the music bumping throughout the night.

We were rudely awoken to this bizarre encounter.

One thing I didnt like was the obnoxious drunks who would make noises at all hours of the night and woke us up a few times throughout the week.

it is so loud - the rooms are not soundproof, constant door banking, people walking to/from the disco and/or parties shouting, constantly up every couple of hours.

Drilling started at 7am above our room and continued all day.

My Fav 

Tips:  electricity in the rooms turn on with a card - the towel cards work - you don’t need to use a door access card 
Overhead fan in room was cold with the A/C blowing - the switch to turn fan off was by one of the beds switches for lamps 
Room smell is mildewy iso be aware.

but so was sitting in the pool bar watching the water traffic and non-stop crashing surf.

Also EVERY night the room sirens go off in middle of night.

Which we are sure we were not we were following all traffic.

Incredibly noisy, thumping music morning,noon & night, no peace to be found anywhere.

We flew all the way from US to Mexico and hearing that from the hotel manager to go look for another hotel is absolutely ridiculous.

These parties don't go any later than 11:00 so the noise from there was a non issue and I am very noise sensitive.

A bunch of us shared what we were told while we were at the pool that day and it was easy to see that they weren’t prioritizing the air conditioning system to be fixed and we’re just kind of telling people what they wanted to hear.

I could care less about the noise and partying that’s what vacations are about.. so that type of Karen complaining should just stop.

And you can basically hear the bass/music from the party pool anywhere in the resort while the parties are going on.

Plenty of restaurants and bars for everyone.

Food and service in restaurants were top-class.

We at at the Japanese restaurant one night, worth the wait.

For instance several male waiters might have come back almost at the end of the meal and seemed to repeat the phrase 'more wine?'

HUGE shout out to the hostess at the Asian restaurant.

Part of this might be me just recovering from the food poisoning and nothing being that great.

Restaurants: the hotel advertises that the restaurants close at 9 pm and 11pm..

Plenty to do and see, they have several pools, bars and places to eat.

Also, food outside of the nicer restaurants is pathetic

Did mostly a la carte restaurants and they were all reasonably tasty.

We were here for Christmas and they seem to have repurposed the food for the next day as well.

but we really liked dinner meals in the “a la carte” restaurants.

Riu didn't provide free transport for 75 & 76 year old clients, from our building to the restaurant near the reception area.

Example-The steak restaurant has a line starts at 5pm

Grab a city bus to swim and snorkel at Santa Maria Beach, Chileno Beach and Pamilla Beach and don’t forget to water taxi across to El Arco.

Definitely not the cleanest inside the room and the rooms were always cold and damp when you slept.

I say this because OMG it was disgusting how many flies spread like crazy when opening a door to get hamburger toppings.

I agree, outside of a few restaurants the food was disgusting (even the burger spot was gross) and staff sit around and let flies all over the food.

I mainly stayed in the room the last two days to get some peace from the vendors and loud music and nasty food.

They demanded to enter the room to check for smoking.

At the end of our second day after eating in the Asian restaurant, half my family and I got laid up in bed with a bad case of Monetzuma's Revenge (vomit and diarreha).

My only complaint was the coffee at the breakfast buffet was absolutely disgusting - must have been made with tap water with swamp scum in it.

They do NOT offer any kind of room service 
And to make matters even worse, our room reeked of mold and mildew.

Grr 
First night at disco smelt like puke.

The restaurant food was awful and disgusting.

Manager (Evan) is rude, all the front desk people are rude, roaches everywhere in the dining hall, dirty and filthy snack bars, I can keep on going.

Bugs and debris on the surface, bugs and debris on the bottom, and a literally sheen of nasty everywhere.

-The lines were disgusting, stained and dirty

-The dining area is swarming with bugs

-Little children grabbing food with their hands

-There is no business area so if you have to do work, you either do it in the room, the reception area which has no air conditioning or the sports bar, where children run wild

-It’s useless to have reservations at restaurants because they let anyone in 

-Oh yeah, you can show up to the restaurants in your swimwear.

The pools and pool parties were super fun until I started to get major skin irritations on my feet and below the waist… ya the family jewels are fluorescent red, peeling, and extremely painful.The doctor said it Looks like a very bad chemical burn.

The room was smelled like mould when we got in and the shower leaked water

The food why you could find something edible was a disappointment especially the Italian restaurant yuck!

Everything tasted horrible and disgusting!

Yes, shower works, with really stinky water.

The server went as far to turn OFF the machine in front of us so we couldn't use it ourselves for self-service, DISGUSTING!

Hotel Riu Santa Fe

quietness

I also agree with some of the other reviews that say that they need to do a better job of explaining to people the status of the construction because it is happening on both sides of the resort..

(See my previous review for more details) 

This review is for the recent construction.

but I think you just need to make sure you get a room that’s far away from the construction on the hill and more in the middle of the property for the best experience.

Only negative, is the construction, which in full disclosure they did mention during booking and offered a credit, was quite louder and more disruptive than we anticipated.

There was construction work goin on near my room so it was a bit annoying. 3.

It was one joyous surprise after another that more than made up for the noisy construction.

Right now, you have construction on both sides of the property (Nov 2021) and does not look like it’s going to be done anytime soon.

The only cons I would mention is the cost (the place is not cheap) and the construction that is going on on either side of the resort.

Construction- there is construction nearby- if looking at ocean- on the right side (West side of resort)- so ask to steer clear of rooms on that side as it can be loud- we had rooms 718 and 728 and needed to be moved due to lack of view and noise.

Would be 5/5 except for the noise of neighboring construction to both the north and south.

Yes, the prices are high, even for a five star resort ($85 for a small filet of fish, $90 for a duck breast) 

The lunch items which we tried a different item each day got progressively worse and more expensive approx.

Food and drink is expensive, like more than I was expecting and I generally don't care about that stuff LOL!

The mediocre:
For the price (we were paying around $1700/night), I did expect more from a service perspective and was hoping service would be more like the Four Seasons where they anticipate your needs.

We took advantage of stay 3 nights get a 4th night free , airport transfers and $70 food credit each day , make no mistake , this place is expensive

They really took the time to pay attention to the small details.

but at least they lived up to their price (for a one time splurge).

$30 cheeseburgers and on and on.. so for many staying here that is no problem at all- for others- something to think about before booking.. if the price is fine- then do it!!!

The accommodations, food, and drinks were all quite expensive.

Get over the sticker shock of prices up front and bear in mind the cost of a taxi plus a meal would amount to what you pay here for a fantastic meal, so no need to leave if you’re only here for a long weekend.

Everything was yummy although a little pricey

The food was all very fresh, thoughtfully, prepared, and very delicious.

Fantastic food, amazing staff, service is A++, great location, beautiful beach.

We snorkeled and enjoyed food and cocktails in the sand.

Even in "shelter", we had snacks, attentive service, delicious "picnic" lunches, and friendly smiles and greetings from all staff (who were also away from their homes and loved ones).

Thai food was amazing and our concierge arranged for s’mores on our last night….

but I assure you the food is extraordinary.

The pool, the beach, the spa, the food … all simply superb.

The most killer food and drinks for foodies here.

The food was great and we especially loved the Thai restaurant.

The food at every restaurant was amazingly delicious, for every meal.

Food was Michelin status and I mean breakfast, lunch, dinner and snacks.

Innovative and delicious food and drinks (Mezcal, Marea, Talay and more).

However, we loved Talay, the Thai food restaurant.

The food across the board was outstanding.

The  food  and the cocktails are sooo good though.

We enjoyed Dinner at Talay & Mezcal (Server Jorge was the Man)- what a beautiful experience.

The Santa Maria beach is beautiful, the water is warm and calm, and the hotel attendant will bring whatever you need to where you are.

When I first traveled to Cabo San Lucas in the mid 1980's we would stay at the Twin Dolphin Resort which was located on hill above the new Montage and shared the same beach of Santa Maria Beach.

The bed was uncomfortable hard as a rock.

There are a lot of flies in the pool restaurant which makes having lunch there quite uncomfortable. 2.

We found this uncomfortable as this is one of the only spots on property where you are actually indoors in a semi confined space, almost everywhere else is open air, including the restaurants and lobby, and generously spread out.

but pebbles and a bit uncomfortable to walk on (in fairmess, the hotel does provide matts to walk on to/from a lounge).

It's a little uncomfortable unless you're used to that kind of royal attention.

but instead, little pebbles/rocks that make it uncomfortable to walk barefoot on it.

Montage Los Cabos

construction

uncomfortable

The hot water faucet  in the second bathroom sink didn’t work at all.

The water pressure was my only real complaint, as it was virtually non existent the majority of our week long stay.

The only negative was low water pressure and the cloths dryer was out of order.

There was very little water pressure in our showers and the shower in the master bedroom didn't drain.

The only thing negative is that the water pressure in the shower was awful and the place definitely could use some updating.

We reported the water leak at 7:30 a.m., and were told Maggie started work at 9 a.m. By 9:05 a.m., she was in our unit, with 2 repair men, and 1 maid with a full cleanup cart.

The water pressure was also terrible, only able to run one fixture at a time just barely.

The bathroom faucet had NO water pressure until my handyman husband cleaned out all the gravel from the faucet.

There is virtually no hot water or water pressure.

Jan, 8, 2024

Jan, 6, 2024

Dec, 31, 2023

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Nov, 9, 2018

Mar, 27, 2018

Jun, 27, 2021

Jun, 15, 2021