Beautiful, white sand beach, crystal clear ocean, amazing sunrises.

Hacienda Del Mar has the most beautiful landscaping, beach and pools
Adelina at Tomatoes restaurant is the best.

There are lots of beautiful little shells on the beach in front of this restaurant.

The pools and the beach were just well done, they are spread out so that no particular pool was overcrowded.

To include housekeeping, the gardeners, maintenance, transportation, wait staff, bell boys (Andres, Octavio, Heriberto), beach and pool staff.

Tortugas on the Beach is opened for breakfast 7:30 - 6:30 Lunch 11:00 - 4:30, Bar Service 10:00 - 5:00.

The restaurant was on the beach, the food was excellent and we were blessed with two excellent servers, Rodrigo the first night and Zahit on our second dine.

The premises grounds are immaculate and the views onto the beach are absolutely stunning.

Beach side resort with great view and plenty of places for food or drink.

In amongst the cookie-cutter other properties on this densely packed coast, the Hacienda del Mar stands out as a little gem.

That said, all of this was somewhat compensated for by the great ocean views and a long empty beach to walk along.

This is the best place to eat on the beach!

The beach views were unbeatable and the food was the best and most fresh.

Amazing beach bar at la Hacienda del Mar <LosCabos>, the place is Amazing, the sand, the drinks (mango margarita are the best) and the view will make your stay unforgettable at the Hacienda del Mar, ask for Ruffo, his warm service os Amazing … love the place

The pool and beach are beautiful and clean and there were always plenty of loungers.

thank-you to Francisco (manager of this quaint beach bar)  Ruffo (our conscious server) for a lovely experience.

He was attentive and so helpful, gave us great suggestions and made our beach day absolutely amazing!

If you like to golf, Cabo Del Sol has two courses so you don't have to go far.

Additionally, the resort is in a secure facility (Cabo Del Sol)…I felt completely safe taking my 4-mile walk on the grounds and neighboring resorts each day.

I’ve returned to Hacienda Del Mar several times and enjoy the variety of restaurants on site as well as the walking distance to Cabo Del Sol, where an excellent Sunday brunch is offered along with other dining experiences.

Cushions stained and disgusting, leftover trash laying around and several of the restaurants closed down.

Guests  that just booked direct or through a third party had the same service and are not obligated to pay yearly maintenance fees

Very limited “fun” events

Bathrooms at the beach were closed - very poor service at the beach.

The bathrooms on the beach were closed and taped off with yellow streamers the entire week i was there.

Due to construction nearby they have temporarily closed Girasoles,

Unfortunately a few of the restaurants were closed during our stay,

Also, half the resort amenities were closed off due to a private party that was not disclosed.

Therefore, when the hotel hosts a large group or convention, one of the few remaining restaurants may be closed down for the entire evening to guests and owners, without advance notice.

The only disappointment was that our favorite spot to eat, Sunflowers (Grasioles) on building 6 rooftop was closed and the restaurant de Cortez had gone way up in cost.

Full disclosure, we are Solaz owners who would not have stayed at HDM except that Solaz is closed for 2 years for repairs and HDM is their 'sister' property that was offered to us as an exchange for our continued support of Solaz.

We miss the “daily” newsletter that listed activities, do and don’t around the  pools and which restaurants were open/ closed.

DeCortez was closed for one of the days of our stay.

During those four days one of the main dinner restaurants was closed for private events two nights.

Our favorite place Girasoles is closed for remodeling.

While the restaurants were understandably closed, the hotel offered room service to their guests during the storm.

The owners reception and concierge is closed so everyone goes to one reception area which causes super long lines.

For some reason the pool with the swim up bar was closed.

Our favorite restaurant, Girasoles is closed permanently - apparently, bad choice by owners.

Our favorite restaurant Girasoles was closed for remodel.

However, at the time of our stay a large construction of their expansion of resort esp at the side of those timeshare owner are happening.

To be honest we didn’t even know there was any construction going it’s not very loud.

However the Cons are Significant if they truly want to compete with 4 seasons that is currently under construction near the Resort .

Some of the rooms near the construction are listed in their system as ocean view that are next to the ongoing construction that starts at 7:30 am.

Construction of the Four Seasons Hotel next door was beyond disruptive and the resulting dust and dirt made it impossible to use our room balcony.

Four seasons is going in and have construction for the foreseeable future.

Construction began before 8 am every morning.

Cabo is booming with construction everywhere.

I have seen complaints in reviews about the construction nearby.

And then we were given a room with a view of a concrete wall of construction, and had to fight to get this changed.

2nd., check-in was prompt and quick, we were given, what we were told is  (Garden unit)…we've heard of a major construction next to the resort, so we went to check the unit before moving in… what a disappointment both windows overlooked a noisy construction site.

but a big palm tree blocked most of it and construction was going on next door, noise from 6:30 am - 6 pm M-F.

I figured out from the map given to us by the aggressive timeshare person in the lobby that our room may be over this construction.

The golf course was under construction so we went to another one per their instruction, and they didn’t even pay for the transportation to get there.

Next door is a construction site of a mew Four Season which will probably last 2 years - so be aware of the noise.

Construction happening to the property next door as another resort is being built so not a pleasant view.

(DO NOT WASTE YOUR MONEY BOOKING THOSE UNLESS THE CONSTRUCTION IS COMPLETED.)

More negative  - the mechanical noise and construction noises coming through the ceiling made staying in the room not the most pleasant experience during the day time.

Yesterday Max had to take down all the umbrellas due to wind, then he put them back up, then he took them down again!

although I didn’t come for the last two years due to the coronavirus I can say that it has gotten better.

The food did not seem very fresh some days, I believe due to this.

but due to current conditions as detailed, I would rate it average.

I called and asked if that was a service that was still offered since things may have changed due to Covid.

Not sure if really a shortage due to COVID, or maybe as I can take a guess, some cost cutting going on?

They have partner hotels like the Solace that had to shut down abruptly due to structural issues.

I did not sleep all night due to the heat of the room and a major thunderstorm had blown in.

Uber is currently only taking 3 passengers max due to Covid.

but we have  not had any follow up from management/front desk for having had to take a downgrade to an ocean view suite from an ocean front suite, due to construction by the ocean front suites.

but had some incidents with some waiters that apparently didn’t see my bracelet and wanted to charge me when I asked for my bill it didn’t appear as my bill was all I cliso e due to “oh I didn’t see your bracelet earlier “ yeah right.

but am only giving it 3 stars primarly due to the slow service but also the quality of food and value (cost of food compared to quality).

Hopefully the problems are due to covid restrictions

The only bummer was 50% of the machines were unavailable due to covid restrictions.

but our favorite one was closed due to covid restrictions on number of guests.

I would not return due to this uncomfortable and unprofessional behavior.

Graziolas the other casual restaurant was closed while we were there due to low occupancy.

It seems everything from food to upkeep of the property has declined and I do not believe this is all due to COVID!

Carlos is friendly, welcoming and very professional.

The service and staff were friendly and very sure that we had what we needed and more.

Our server Rocio Nieto and her partner Sehet made it the best experience for us, very attentive, friendly, service was overall great and made us feel special.

Find Ruffo by the pool, he will take care of you, and is very friendly.

He is friendly, down to earth, professional and attentive to the clientele.

Everyone at the property was friendly and joyous.

I play bingo and it was awesome friendly staff will be definitely coming back to this place!

Wonderful breakfasts with Adelina and James as our always friendly servers.

They were extra kind, friendly and helpful.

The staff were super friendly and accommodating and the restaurants really good food,

She was friendly with my teens and provided us what we needed.

The staff was very friendly, respectful, and helpful.

Warm, friendly, welcoming and sincere to a person.

***

Overall though, this place was fantastic, beautiful and very friendly, see you guys next year!

The grounds new beautiful and the staff has always been friendly.

It is a clean surrounding, friendly staffs,

they were amazing, friendly, welcoming and incredibly helpful!

Everyone who I and my 7 friends and family have encountered since we arrived on August 8th have been kind, friendly, accommodating, and always willing to help.

but they were friendly when we had requests.

All of us appreciated how marvelous Lizeth was with the children.

So many family memories we have in addition to our daughter getting married at this resort!

The kids club and pool area was a lot of fun for my son!

Jose Reyes, Bell Boy was always very attentive.

Liz and Anel are excellent with children.

Kids loved the different pool areas especially the kids pool and slide.

The whole staff at Hacienda, and especially Alberto Sanchez, bell boy, made it comfortable and very special for us, despite the stormy weather this holiday weekend.

We will probably come back at Hacienda del Mar next year, knowing that our daughters will be enjoying as well as we do!

Bellhop Heriberto Espinosa was super helpful and great with kids!

We were fortunate to be able to see Damien dig up a nest of turtles to place in the sanctuary as well as them releasing the baby turtles into the ocean.

Everyone at the resort was so kind and welcoming, especially Brian the bell boy!!!

All the guys and girls at the pools, from towels to food service were great as well.

This is a family trip, with my wife, daughter and one of my sons.

The Bell Boy Brian was extremely helpful and very friendly.

They even have a kids club por 10 dlls an hour.

Maria at the front desk and Brian our bell boy really took care of us.

The meal plan is a good value if you plan to sit at the pool and drink all day.

The restaurants served delicious and diverse choices and the resorts activities and celebrations were numerous.

ENJOY ALL of the delicious food & drinkie treats!

Remembered my husband order every time we came here to eat .

The restaurant Tomatoes had amazing food and best views.

Room (ocean front view), restaurants, spa - all wonderful.

I would suggest Hacienda Del Mar and the Tomato Restaurant to anyone coming this way.

Come here to eat when you stay at hacienda del mar.

The resort was clean, food was delicious and the drinks were up to par.

There are no directories in the rooms with the standard hotel history, local maps, local eateries, available facilities & hours or available services.

The restaurants have something for everyone.

The food was great with plenty of choices.

we had tacos and margaritas and he was very attentive.

The restaurants are really good and affordable.

Hacienda del Mar Los Cabos Resort

closed

construction

restaurant

beach

kid friendly

Think about heading to Cabo del Sol for a Sunday brunch.

They have come up 3 times to try to fix it,

On top of that, there efforts (our lack thereof) to fix this problem was very weak.

When I alerted the front desk that the dryer did not work, a repair person came up immediately to fix it.

Then we needed maintenance to fix deficiencies in the new room.

Nothing was fixed or added to my room during my 5 day stay.

I told them several times to stop trying to fix things and let us be.

If they would have told us the problem with the pool water heating at the time of making the reservation, we would have postpone the trip until the problems was fixed
the closest elevator to our rooms was not working either.

The swimming pools were Very cold, we found out the heaters have been broke for awhile and they don't know when they'll have them fixed.

From repeated late evening phone calls from the staff about needing access to the room to fix the wifi to chasing down house keeping to actually clean the room, the stay required more effort than any vacation stay should.

but nothing happened when I asked them to be fixed.

However, this time management for some reason decided to try to fix something that wasn’t broken.

I finally made another complaint and they sent another manager to talk to me and she had her maintenance come up and fix it.

That took a day to fix, and at least there was cold water.

but I knew that they couldn't fix it so I just wanted it noted so we didn't have to deal with it anymore.

But, there is no reason why they couldn't have been fixed within a couple of days.

The only issue experienced was during my Members Update Presentation which I addressed personally with the Assistant Manager onsite who was very understanding and worked to make some adjustments to fix it.

Samuel, our pool side mesero- very friendly and kept us with drinks in our hands and a smiles on our faces.

Joe was amazingly helpful, friendly and professional.

Staff was friendly and eager to meet your needs.

The Resort staff was
friendly and accommodating.

Excellent pool side service from Eduardo very attentive and friendly , I can’t wait to return he was one of the best experiences I had at the resort .

Very friendly, kind & welcoming making sure everyone is having a great time.

The staff is very friendly and the resort is very clean.

Several staff personnel were super friendly and helpful; Rodrigo Barrero (room service), Yusef at El Patron, Ruben and Fernanda (Concierge), Racial and Sergio (Buccanero, pool service), Annell at Activities/excursions.

Place is in a beautiful location,  staff is extremely friendly and gracious.

We’ve been coming here for about 10 years the staff are wonderful everybody is super friendly and accommodating.

He was so personable, so friendly, and never let us want for anything.

All three are amazing performers, energetic, and friendly  people ❤️ every show was amazing the choreographer is very talented

This was our first time at this resort and everything was nice and clean,  entire staff was friendly and welcoming.

The rooms were comfortable and spacious and the staff was incredibly friendly.

She was thoughtful, friendly, and went over and above to make us feel comfortable and taken care of.

The food was amazing, the shows were amazing, and the staff are the best!

The food was phenomenal - even better than I imagined.

The food is always hot and tastes really good.

About the food: THE TACO STATION IS AMAZING.

My mimosas were so good and the food was so good too.

but able to use their all inclusive through lunch time.

The food is fabulous and the rooms are spacious.

The food was good and the atmosphere was great.

We even got to eat the tacos and the different sauces!!

The food was wonderful and rooms were very clean

The Rooms, the Spa, the Gym and oh my goodness the Restaurants and food are all top notch.

This was the best dinner we had at Neptune, killer view, the food was so fresh and tasty every dish was delicious.

The service at their restaurants were amazing.

We received the upmost exceptional customer service from CAPITÁN CARLOS over at the Taco Bar and from la señorita Elizabeth at the breakfast buffet (El Patron) A must!

With the views, the food, and the service, I can’t possibly say enough about the staff and experience at El Patron.

The restaurants were diverse and offered many options.

The resort is top notch & our concierge, Cynthia, handled our dinner & activities on & off site without a hitch.

Good
beautiful and clean 
Neptune, Bella California & Carbon =Amazing 
good food options for breakfast and dinner   
sister resort Del Palmar nightly entertainment 

Bad
be prepared to wait hours for your room 
pools close 8pm 
drinks in fridge & basket not free
concierge in lobby = harassment  for "welcome package" timeshare trick 

find secret hot tubs in the gardens

Bring plenty of small bills to tip.

Food is average at best and service just ok 
I guess you get what you pay for !

Yusef was an amazing waiter, his customer service skills are impressive..  he was very attentive, helpful, detail oriented and kind.

The service is amazing, everyone works so good, we had an amazing attention.

I declined all services and booked what I needed directly with Tripadvisor.

He waited on us most of the week and we could not have asked for better service from him.

We received excellent service from Elizabeth and Nayeli.

The service that we received from Maria Flauro-Armando and Edwardo was fantastic!

And to all the beautiful ladies at the Elite desk thank youu all so so much for all you did for us to make our stay just perfect…you guys are the absolute best and we love you all 🙏🏼 ♥️  To:  Javier, Lety, Freddy, Edwardo, Jorge and all the poolside servers and Bartenders my goodness, you are ALL Exceptional, the best of the best thank youuu  sooo much for your daily service and for making sure we had fun everyday, you’re all so gracious and we love and appreciate you all!

What really made it the best was Brigido and Juan gave us the best service we were treated like queens and enjoyed our birthdays.

Thank you Jesus for accommodating service.

They’re so kind and their service was top-notch.

Freddy also went out of his way to accommodate us with great service and an outdoor table (shielded from the rain) during the storm.

Eduardo from pool services added so much to our experience and always made sure we had fresh drinks and food!

We recognize great service when we receive it!

The staff at La Casona and El Patron were amazing as always!

He was patient & amicable with all of us.

This resort is gorgeous with great hardworking people.

Thank you so much to Amalia and the team that worked with me!

He was very patient in helping our first time paddle boarded get up on her board.

It was very interesting and the chief was very knowledgeable.

They were both so accommodating and went above and beyond to make sure that we were Taken care of!

The staff at the bucanero and the pool were simply fantastic.

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