The pools are beautiful and plenty of space, except the swim up bars I thought those would be in bigger pools.

food was great (at the buffets and snack bars - food at steakhouse was also good

Next, I tried the coffee bar and the pastries.

Pool bar had good drinks and great bartenders,

The pools close at 8pm and the swim up bar closed at 7:30pm.

Angel by the Infinity pool bar is awesome.

Drinks at the pool and in the bars were what was expected.

but could usually find something decent at buffet(ie Salad bar).

The Santa Fe is also where the sports bar, most of the shops and the money exchange are (bring your passport for the money exchange).

We loved staying at the All Inclusive Riu Palace Cabo San Lucas and the close proximity to the shopping and all the hot tourist bars and attractions.

We loved the tables in the pools where you could hang out, stay cool, and get drinks from the swim up bar.

They dominate pools, specialty dining (tables combined, all served together etc) and bar service.

It is only about a 30min walk to the marina from the hotel as well, where there are a vast amount of fun bars and restaurants to enjoy.

but it was easy enough to walk to one of the bars to refill our bottles).

Alfredo in the pool bar was too much fun, Astrid who served us at the shows was so sweet.

Cappuccino bar staff is another positive and gets  thumbs up.

Don’t get me wrong, the swim up bar and serving guys were lots of fun!!

but staff is so awesome we did not care spa was super but the beach massage for 40 usd was great too I tipped here - usually don’t at all inclusives- but staff so good they totally deserved it

The resort was beautiful and it's location along the beach was amazing.

Rui Palace was beautiful and right on the beach.

Good note: staff are really nice and attentive, I guess they can do just so much - the pools are really nice and a clean nice beach that is hard to get in as the currents were strong.

We were introduced to a wonderful local named Alfredo White Gloves on the beach where we bought 2 silver chains that are still in perfect shape, a beautiful silver ring and he was so great to deal with.

We asked for a partial sea view and ended up with a perfect view of the sea and Lover’s Beach.

The food, room, grounds, beach, ocean view and pools were perfect!

My husband got a GREAT massage on the beach 30 minutes for $20.

We are currently here at the hotel and I felt a need to write this review while all was fresh in my mind
First beach vacation since March 2020 and I relied on reviews and others recommendations to pick this property 
As an avid traveller with a blog following here I go 
Good

Beach front is great, lots of activities, the views of the city from the resort is spectacular

but it is beautiful to stare at while sitting in the beach infinity pool with a drink in your hand.

The views are amazing , the beach not swimable red flags everywhere ….

Enough beach chairs

Loved the coffee bar and crepe station at buffet 

Cons:
Food was not very good,

The pools were great, the views amazing, and the beach was great!

Pools were very clean..the beaches were immaculate.

Pools were in excellent shape and cleaned every day.

Property was extremely clean; staff friendly and helpful.

They work really hard to keep the place clean for guests.

We came back to the clean room and still found more bugs.

My assessment, clean rooms at the Riu, decent food,

Riu Palace Los Cabos Review

- [ ] Pools: 2 pools, not clean.

It’s a beautiful location, very clean, food is decent, wish there was more options of authentic Mexican food, and that the speciality restaurants had a reservation system instead of first come first serve.

The resort is very well maintained and clean.

Staff was always working to keep the hotel clean and atmosphere pleasant.

The resort itself is outstanding, impeccably clean, the perfect place!

The pools were always well serviced by staff, very clean and the atmosphere was quite relaxing.

There is always someone keeping up this property, including making sure the walls were clean.

However, the resort has no control over the weather and unlike 2017, we never lost electricity for a full day and night and none of the restaurants had to close due to flooding.

but red flag warnings during our stay due to strong currents.

My flight was delayed due to weather so I was unable to make my reservation for the evening of Jan 18.

but I don’t see us ever returning due to the dangerous food situation and lack of service from the management team.

Waves are too strong and there’s been reported serious injuries due  to the waves.

They gave them the wrong room, and due to a booking error which showed only the Two adults and not the 1 child, they were charged $1800+ at the front desk at check-in (or told to get lost to another resort if not).

The beach is very well maintained and there is a lifeguard on duty to politely remind people not to swim in the ocean on rough days due to a strong current.

but I’m being literal
- The service provided by the “faces” of customer service was awful
- Due to ATC delays, our flight that was originally scheduled to arrive at 10am local time did not arrive until after 7pm local time.

I am sad to say that due to this very disappointing and consistently bitter experience, I do not believe I will be utilizing nor recommending the RIU chain in the future.

Can’t swim in the ocean due to under tow..but I believe you can go to a marina to swim…I don’t know about that yet

Secondly, our arrival was delayed by a day due to weather and cancelled flights.

but most likely due to water and humidity.

Facing the ocean the pool on the left is noisier due to pool activities and a DJ.

Least favorite was the Italian due to selection and flavor.

The only downfall was that they didn’t have any room service due to covid at the time.

The beach is difficult to walk on due to steepness and the fact that the sand doesn’t pack.

First of all, due to “COViD” the hotel is operating at 50% capacity, or so they say.

We went to dinner about 7 all specialty restaurants were closed so we went to buffet and got met by I'm assuming a manager and official looking people telling us they were closing at 715 due to hurricane coming in 2 hours.

even though we had a transfer, we had to change the day due to flight cancellation and we’re told too bad not their problem.

Also they are still advertising for all these pool parties and disco’s which are not taking place due to Covid.

When we arrived at the hotel their wi-fi was not working and told us they would charge us $500 plus tax for changing our fourth person's name.

If you wanted transportation you had to pay.

Overall for what you pay and the high rating of this resort the food and beverages were not available.

Location- good
Food and drinks-good
Room (specifically towels)- sketchy towels including stained towels; hard to find face cloth

Front desk- We stayed for 14 nights and paid for the stay on day 1.

The hotel was going to take the money we paid for a junior suite and then put us in a less expensive room.

My transportation fee should of been refunded since it was all together with Jetski rentals.

They used cheap alcohol and either watered down or in small amounts.

After staying ther two days,  we just paid to just move to the Riu Cabo San Lucas and lose money on the other vacation and this one was much better.

The front desk did not mention anything about testing, we had to ask and then we were asked to pay for our tests, and then the day of the test we were shuffled in like cattle.

The price which we paid for all-inclusive was much less than we would have paid at comparable hotel resorts in the Cabo area.

Food/alcohol (2.5 out of 5)
The food was average and the wine they served at each of the restaurants are really cheap wine and not good :(.

There are no swimmable beaches - waves are rough with rip tides.

Overall I would not rate this resort higher than what I have.

I found the excursions to go anywhere or do anything very expensive.

Sometime it is accounted for in the booking price -- sometimes it is not!

When at the hotel you can get them to order something from the pharmacy it only costs $5.

So make sure you bring enough - buying them on-site is expensive ($5 each).

We arrived Sunday and they gaves us a coupon for the covid test we lost them and now eventhought they keep a copy they will not give us one and we'll have to pay for it.

I asked the front desk and it just never came Would stay here again and drink more tequila Room service was a little off at times didn’t bring what we ordered probably language barrier

Asked for late checkout when i booked  and when got there  was told had to be out of room at 12 asked to see the manager 

I requested to see the Manager and they told me it will be $84 USD extra night to make that change .

I refused to accept this on principle alone and asked the agency to follow-up.

Check out time is 11 and when we asked to delay our check out to 2:00 so we can recover from our food poisoning, we were passed along from one person to the next until finally someone from guest relations authorized us to stay without apology.

however they only stocked the fridge when you asked for it.

as we were getting ready to go to reception to request a new room, we got an email advising that construction needed to be done in our room and we would get a room upgrade.

- [ ] Check in: you get what is available at time of check in vs what is requested when booking is done.

However, when I asked the Front Desk manager (VANYA) about the ordeal, why they were promised an 11 AM room change

Anyway I had requested a king size bed, and I did get that!

but again, they are strict about handing out 1 bottle per person and you must walk to the shack with everyone requesting a water.

On our last night, I made sure to make dinner reservations offsite because I did not want yet another meal, especially on my birthday, to be ruined by the hotel staff
- We received contradictory information from staff depending on who we asked.

Music from night performances were loud and sometimes lasted past 11pm (bring ear plugs)

Not enough room towels (got more from maid cart)

Golf bag got lost from airline, arrived at 9pm, when asked at front desk, they checked and said they didn’t have it and no golf bags were delivered.

When I asked at the front desk the worker so utterly RUDE.

If you asked they would give you smirnoff or absolute.

I asked them to leave us some of the larger ones and they wouldn't.

Haven’t heard back from anyone about a refund or anything as I requested.

We had some trepidations staying at the RIU Palace since there were more than a few negative reviews about the staff being surly, requests being ignored, all-inclusive food being bland to terrible, watered-down drinks, and the safety of one's personal property.

When we asked to switch rooms,  they said some cold air is coming so basically it is just up to us to decide if we wanna downgrade further into another room.

Food selections and restaurants were terrific.

Good food and drinks staff is outstanding!

Jazmin was our server for all of our breakfast and lunches.

The food and cocktails were top notch, delicious, fresh, and gourmet.

My children witness two girls having alcohol poising.

Food was good, nothing special, typical resort food.

I’ll start with the food review and go from there.

And the restaurants on property offered great variety for nightly dinners.

The food at Rui was good, lots of variety,  Entertainment was very good every night.

When sitting outside, it is hard to enjoy your meal fighting off flies every 2 seconds .

The food was only ok at the upper buffet,

but did not enjoy the Kristal restaurant as the rice was very undercooked) - staff amazing and there were lots of things to see and do!

The food was great - we enjoyed the steakhouse and the Italian a la cartes.

The upstairs bar was so nice and the pool food was amazing.

Staff was great, variety of food is great, the parties that they have are off the chain!

The food was good, and the drinks were plentiful.

If you like snorkelling, lovers beach, Chileno beach and Santa Maria beach are all worth a visit.

You have to walk down the beach to the public beach or go to Chilenos or Santa Maria Beach for safe swimming.

Hotel Riu Palace Cabo San Lucas

request

price

restaurant

beach

Ricardo was excellent and took care of our food and drink needs at the beach area.

I want to spotlight an employee, Ricardo was our server while lounging on the beach portion of the resort.

The location is very safe and beach access is easy.

Thank you Ricardo for all of your wonderful service on the beach!

Ismael and Daniel - servers at the beach … fast and efficient .. they make enjoying the beach a great experience!

Specific staff at the hotel that made our trip extra enjoyable were Noel at the front desk, Ceasar at activities desk, Emilio and Daniel with beach service, Eleison the lifeguard is super friendly and helpful, and Carlos around the pool made us feel very welcome daily.

Also, from the beach, you can pay a water taxi to take you to the El Arco at Land's End.

The room, the view and the beach are all amazing, and the friendliness of the staff is just as good.

Shout out to Cesar for greeting us by name (how do you remember us in spite of the 1000s guests you greet); thank you Noel and Eruby for providing stellar front desk service; thank you Luis our favorite pool guy and Emilio and Carlos for always going out of your way to make sure we have the penultimate vacation experience; thank you Ismael for always graciously serving us refreshments at the beach in the stifiling heat: many thanks to Andres and Allen for welcoming us to the resort always with warm, friendly smiles; and thank you to Gaby for always keeping our room fresh and sparkly!

By the pool or beach, Louis is always there to take care of your every need from bringing chairs, umbrellas, and keeping an eye on the kids so you can enjoy your vacation.

Also, Casa Dorada was one of the few resorts that allows you to go on the beach and swim in the ocean - so another plus!

There are some other resorts down the beach (condos, timeshares for big families).

There is a sandy beach front with refreshing & calm waters.

Our favorite thing to do in Cabo is sit on the beach and watch the activities on the beach and water.

Shoutout to beach concierge Luis, Emilio, Ishmael; pool concierges Caesar, Jonathan, Zaid, Gabino, and Carlos who work tirelessly to ensure each guest is happy.

Wonderful week with special kudos to Monica( in the office) , and Luis, Emilio, and Gabino at both the pool and beach 
They are wonderful longtime employees who make our family( especially our 2 and 4 year old grandchildren) feel special
Thanks again for a great week

The view from the room is breathtaking and the resort is right on the beach!!

Louis and Carlos helped us everyday at the pool and beach.

On the beach for happy hour all day swimming in the ocean, or by the beautiful pools.

The grounds are immaculate and well kept and the food was excellent.

Perfect location, fun, very clean, friendly.Just got back and booking our next trip.

The room was wonderful, clean, and perfect to celebrate a bachelorette weekend with my girls.

They consistently provide outstanding service, good food at their many restaurants, and rooms are clean with excellent views.

The trip itself was months in the making & the communication required to set up a stay for our large-sized group was impeccable.

Second, the resort is impeccable and the rooms are clean.

The staff work all day to keep the resort looking clean and clear of any trash etc..

Great location and walking distance to all the great shops and restaurants.

The facility was beautiful, clean and had all the amenities you could need!

I continue to return to casa dorada on medano because of the incredibly friendly fast effecient service. Clean.

The service was impeccable and I recommend this resort to anyone looking for a wonderful time in Cabo.

Our suite was very clean and well-maintained with a lovely view of the pool & ocean.

Briliant staff, tasty food, very clean rooms and everythere, amazing animators team Olesia,Djan,Ali,Tanya,Julia,Regan and eveyone always are helpfully and friendly.

The resort is very clean and well maintained.

Staff is beyond friendly, hotel is spotless and they are always cleaning.

Service is great, facilities are so clean.

One of the draws that keeps us coming back is the staff and their impeccable service.

Location is prefect, staff are great and it’s so clean and well kept.

Big rooms with nice furnishings and very comfortable.

Great location, great service, great food, and an amazing atmosphere overall.

The beachfront scene is filled with music & happy, festive energy.

The prices at Casa Dorado were more than fair given the quality and the surroundings.

The grounds are so well manicured and pristine with nothing out of place.

The location is beautiful, the amenities are well kept and the service has been exquisite.

but it was enough to be noticeable if you’re seeking a quiet environment.

The hotel was very clean very attentive and on my daughter’s 21st birthday they brought in balloons and some decorations very nice personal touch.

We chose the European style option upon booking and received a free breakfast buffet, and a discount at the resorts restaurants, we also got a credit at the spa and for a photo session!

A mask must be worn inside, and the resort employees were above and beyond in cleaning and wearing masks.

Quality of the resort, design, rooms to the pillows they use we enjoyed.

When we returned, we were so surprised by Noel's kind gesture: in our room we found a beautifully decorated plate with the word "Congratulations" in chocolate and the most deliciously decedent slice of chocolate cake and a bottle of sparkling wine chilling in the ice bucket!

He made our experience on the beach a fantastic one and I already miss his bright impact on everyone around him.

Thank you so much for this exquisite experience.

Great food, views for days, and a fun environment.

Rosa and her creative art studio, have kept myself, and my family and friends occupied with fun art we can create and take home.

A Covid-Safe environment that is set in a premium location.

I will be sure to paint with Manu again and am anxious to try out some of his pointers on a painting when I get home.

The musical entertainment was pretty cool, and the atmosphere was smooth.

Our 1 bedroom was spacious and beautifully decorated.

We also visited Chilleno Beach and Santa Maria Beach, about 15 minutes east by car.

Rafa was such a fantastic part of our visit to cabo - he is awesome at his job, kept the drinks coming, and is so great to all guests.

I would definitely recommend Casa Dorado to anyone visiting Cabo.

We just made our 10th visit to Casa Dorada and I can’t wait to book #11.

I'd recommend this spot to anyone visiting Cabo.

I highly recommend staying at Casa Dorada when visiting Cabo, Mexico!

We visited last year to determine if this is where we wanted to have our wedding this year, and knew right away this was the perfect place.

Many guests visited the spa and spoke highly of the treatments provided by the wonderful Saltwater Spa staff.

Looking forward to visiting Casa Dorada again in the future!

Second time visiting Cabo and Casa Dorada this year.

We visit here every May and sometimes make a few additional visits during the year.

Every visit we use A Cabo Conexión car service, stay at Casa Dorada and dine at Tres Sirenas.

The place was cleaner than any resort that we have visited during COVID, and unlike US hotels they cleaned our room every day and even had nightly turn down service.

We will visit Casa Dorada again and hope to see Luis and Mario!

- Los Tres Gallos in town was also a worthwhile visit for dinner.

My mother-in-law had an accidental fall on property during our visit and they took excellent care of her.

For my first visit to Cabo, I couldn't be happier with my stay at Casa Dorada.

I will definitely be back to Casa Dorada and hope you have the chance to visit too!

This is our second visit since 2019 and am 100% committed to returning.

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