The rooms were comfy and the property absolutely spotless.

The room was very clean and the staff was very friendly and helpful.

Rooms were always clean and well stocked and the pools were great.

They try to keep the Hotel clean at all times, ok rooms and bed.

The negative comments are shocking, the people are amazing, drinks are easy to get, buffet is good, pool is clean and the beach has a good vibe.

Pros: clean room, staff was excellent, pools were good, beautiful beach view, buffet had many options.

This resort was clean, food was great, with tons of options, spa was relaxing, and all the staff were so friendly.

My husband asked at the front desk for our room to be cleaned as I was ill all night and we needed clean sheets and towels.

The hotel was beautiful and clean, rooms were spatious and comfortable.

We never had to wait for a table and the buffet was perfect and clean.

The hotel grounds are very nice and clean and the service was great.

Around the property, it seemed to be stronger and more consistent.That is a concern as we were stuck having to do zoom calls in public areas of the hotel for the WiFi and that was not as comfortable.

but you also don’t want to run up your mobile phone bill by using 3G/5G when WiFi ***should*** be PLENTIFUL.

However, my partner got their phone taken from one of the cubbies at the neon party and unfortunately it wasn’t recovered before we had to leave the following afternoon, so I’d suggest keeping anything valuable on you or locked in your room.

My son also stated that when he went to there called the security guy on his personal cellphone..not on the walkie-talkie not on the hotel phone.

She
told the person on the phone that we need both housekeeping AND maintenance.

My friends had to call a pharmacy themselves.

Brother had blood stains on his duvet
- Had to call and ask 3x for a rollaway bed

He calls the front and gets the room number.

We were not allowed out of room come Sat and that was all the food given until 2pm - after numerous calls.

After realizing this I wandered around and asked 3 different security people to let us in our room or at the very least call the front desk to have someone come let us in.

Could not even talk or hear music on the phone.

My only tip would be to upgrade the plugs etc to accomadate phones etc.

Had to call for maintenance to get it unlocked.

There was a sense of dissatisfaction if employees didn’t receive tips for the slightest of actions as calling a cab.

I figured no one was taking me seriously so I did not want to call and instead just went there.

I attempted to call the front desk 5x from the phone in our room without any success.

Before then my phone was turned off so I was not able to locate it.

- If you are less mobile, please note there are LOTS of stairs to get around here. I would like to note that Nicole tried to make amends for the many issues we had in our room upon checkin by making us a few "reservations" at the specialty restaurant (though getting a table at the restaurants was not hard)

If you like snorkelling, lovers beach, Chileno beach and Santa Maria beach are all worth a visit.

but when 
we opened our doors, we were taken aback by a very strong overwhelming sewer stench in both our 
rooms.

- Moldy bathroom and dirty bedroom furniture.

Rooms showed signs of mold and smell of mildew.

The sheets feel wet and everything smells musty.

The windows, balcony, furniture were left FILTHY!

Just a disgusting experience especially the food.

Smells like sewer really bad and rooms have fallen apart. Beware.

but there are paint chips, chipped wood moldings,cracked tiles, chukcn out of concrete walls, bathroom fans that don't work, etc.

Even the Saxaphone was dripping in sweat which was also not appealing.

Smoking locations are not wheelchair accessible and too remote.

very stiff and questionable and the seafood smelled like it had been left out in the sun for days.

Very warm and smelly elevators, lacking any form of ventilation.

Food lacked flavor, floor in room got my feet dirty when walking barefoot on first day of stay, sometimes it smelled like sewer water in our room and on the atea by the pool, taxi service super high compared to local rates

but since there was no exhaust fan in the bathroom, the room felt musty and a bid humid.

They shouldn't put the smoking station by the swim up rooms that people pay more money for!

but our neighbor smoked on his balcony, there was someone by beach washrooms smoking, guests on ground floor with pools attached smoked in their pools and a few poolside smokers trying to be sneaky.

We'll just open the balcony door and enjoy some fresh air since the room was musty smelling anyway.

Hotel Riu Palace Cabo San Lucas

phone

smell

Free parking

Free internet

Pool

They have very good service,good entertainment,very clean,good food and nice activities.

The pros:Rooms and grounds were super clean, housekeeping does a great job.

It was shaven clean and I got a few chunks of turkey right from the center breast bone.

The drinks were delicious the pool was clean and the views were spectaluar.

Overall great location, food good except for flies - the food should be protected in some way in the restaurants, rooms nice size and clean.

First off, overall experience was that the resort was great, well maintained, clean and beautiful.

Everywhere is clean except the flys on the food in the buffet.

An average 3.5 star budget friendly, and clean resort.

Beautiful resort, very clean rooms, comfortable beds and pillows.

This hotel is very clean and very well maintained.

Beautiful, clean, modern resort with gorgeous views of the Cabo Marine Park.

We had a great time , the hotel is clean and the renovations are top notch !

The nightlife was great, staff was amazing, pools and hotels were kept very clean, and the parties were so much fun!

From great staff to the cleanliness of the place.

Extremely clean, large rooms newly renovated, fridges stocked daily with drinks, beautiful pools, excellent service all around.

So accommodating and friendly Clean and Delicious 😋 the pools were amazing, we spent most of our vacation in the pool and enjoying the Buffet

but we didn’t have an issue with noise.

but it seems we were downgraded, as party rooms are smaller with no couch.The rooms have thin walls as we could hear everyone in the hall and at all times of the night.

they had nightly parties which is fine,but you can hear the music bumping throughout the night.

We were rudely awoken to this bizarre encounter.

One thing I didnt like was the obnoxious drunks who would make noises at all hours of the night and woke us up a few times throughout the week.

it is so loud - the rooms are not soundproof, constant door banking, people walking to/from the disco and/or parties shouting, constantly up every couple of hours.

Drilling started at 7am above our room and continued all day.

My Fav 

Tips:  electricity in the rooms turn on with a card - the towel cards work - you don’t need to use a door access card 
Overhead fan in room was cold with the A/C blowing - the switch to turn fan off was by one of the beds switches for lamps 
Room smell is mildewy iso be aware.

but so was sitting in the pool bar watching the water traffic and non-stop crashing surf.

Also EVERY night the room sirens go off in middle of night.

Which we are sure we were not we were following all traffic.

Incredibly noisy, thumping music morning,noon & night, no peace to be found anywhere.

We flew all the way from US to Mexico and hearing that from the hotel manager to go look for another hotel is absolutely ridiculous.

These parties don't go any later than 11:00 so the noise from there was a non issue and I am very noise sensitive.

A bunch of us shared what we were told while we were at the pool that day and it was easy to see that they weren’t prioritizing the air conditioning system to be fixed and we’re just kind of telling people what they wanted to hear.

I could care less about the noise and partying that’s what vacations are about.. so that type of Karen complaining should just stop.

And you can basically hear the bass/music from the party pool anywhere in the resort while the parties are going on.

Grab a city bus to swim and snorkel at Santa Maria Beach, Chileno Beach and Pamilla Beach and don’t forget to water taxi across to El Arco.

Definitely not the cleanest inside the room and the rooms were always cold and damp when you slept.

I say this because OMG it was disgusting how many flies spread like crazy when opening a door to get hamburger toppings.

I agree, outside of a few restaurants the food was disgusting (even the burger spot was gross) and staff sit around and let flies all over the food.

I mainly stayed in the room the last two days to get some peace from the vendors and loud music and nasty food.

They demanded to enter the room to check for smoking.

At the end of our second day after eating in the Asian restaurant, half my family and I got laid up in bed with a bad case of Monetzuma's Revenge (vomit and diarreha).

My only complaint was the coffee at the breakfast buffet was absolutely disgusting - must have been made with tap water with swamp scum in it.

They do NOT offer any kind of room service 
And to make matters even worse, our room reeked of mold and mildew.

Grr 
First night at disco smelt like puke.

The restaurant food was awful and disgusting.

Manager (Evan) is rude, all the front desk people are rude, roaches everywhere in the dining hall, dirty and filthy snack bars, I can keep on going.

Bugs and debris on the surface, bugs and debris on the bottom, and a literally sheen of nasty everywhere.

-The lines were disgusting, stained and dirty

-The dining area is swarming with bugs

-Little children grabbing food with their hands

-There is no business area so if you have to do work, you either do it in the room, the reception area which has no air conditioning or the sports bar, where children run wild

-It’s useless to have reservations at restaurants because they let anyone in 

-Oh yeah, you can show up to the restaurants in your swimwear.

The pools and pool parties were super fun until I started to get major skin irritations on my feet and below the waist… ya the family jewels are fluorescent red, peeling, and extremely painful.The doctor said it Looks like a very bad chemical burn.

The room was smelled like mould when we got in and the shower leaked water

The food why you could find something edible was a disappointment especially the Italian restaurant yuck!

Everything tasted horrible and disgusting!

Yes, shower works, with really stinky water.

The server went as far to turn OFF the machine in front of us so we couldn't use it ourselves for self-service, DISGUSTING!

Hotel Riu Santa Fe

quietness

We have been coming here for 6 years and have always enjoyed the accommodations, maintenance upkeep and cleanliness.

Service throughout the resort is impeccable, with staff going out of their way to ensure guests are comfortable and well-taken care of.

It is a clean property, with beautiful views!

Rooms are comfy and clean, we make ourselves at home.

Bedroom was neat and tidy,  bathroom was clean.

The place was clean and the unit was nice.

The events were fun, the room was very clean, spacious, and felt like home.

So clean, food was delicious and hospitality was great!

This a nice, clean, safe resort to visit.

Here are a list of reasons why:

- beautiful grounds
- courteous staff
- fun atmosphere at the pool
- semi-private beach
- more of an intimate smaller resort 
- fairly priced 
- AMAZING restaurant staff and food
- we’ll maintained and clean resort 
- great gym
- stunning views
- rooms literally on the ocean with the sounds of crashing waves when you open your slider

Now if you ever stay at this resort, here are some amazing people I hope you get the opportunity to meet:

- Omar, head chef at the restaurant on property, Estrella.

Large, very clean and extremely well maintained property.

Hotel is clean, beautiful, food is excellent.

The room was clean and comfortable with kitchen space to allow breakfast and lunch preparations, enjoying mornings on the balcony for breakfast with the sun shining softly on the arch!

And to top it off the SERVICE was impeccable!

The resort grounds and the rooms are always clean,

The restaurant is overpriced and no even tasty.

Paid over 1,000.00 for mold in the shower, bathtub and kitchen sink.

although Cabo is getting mre expensive each year.

There is only one restaurant at the resort and 2 bars, quality of food and drinks below average and expensive for what you are getting.

There is one restaurant on the property…great food and amazing service (a little pricey).

Restaurants there are over the top pricey and the food does not justify this.

For groceries to avoid the restaurants, there is a La Comer close by (5 USD for Uber each way).

but we had cab fare for nine people to and from Marina that got expensive.

Ubers come straight to the hotel and cost anywhere form $6 - $15 to go to downtown Cabos San Lucas.

though that would have paid me $150 out of the resort fee).

My husband and I are PAID OFF Welk Owners.

The restaurant charged over $5.00 for diet coke.

Originally thought we’d have to pay $135 USD per massage for an hour and a half massage

I saw a negative review "Avoid at al costs!!!".

Room quality is poor old, outdated, and dirty.The restaurant (only one available) at the property is expensive and serves horrible bland food.

On the same day we rented a car, you get 24 hours for the $56 through the concierge, we also wandered over to Santa Maria beach to do some snorkling in the morning.

We went to Chileno and Santa Maria beach instead which were amazing for snorkeling.

Chileno Beach and Santa Maria Beach are minutes away.

There is an additional $7 USD a day resort fee, which was well worth it as we used their beach chairs, beach umbrella, and pool towels every day to visit the surrounding beaches (Santa Maria Beach and Chileno Bay were our favourites).

Better snorkeling was at Santa Maria Beach, a 5 minute drive from the resort.

We saw todos santos, arches, 2 cabos, Pamilla beach, Cerritos beach, Santa maria beach and our favorite for snorkeling Chilleno beach!

Hyatt Vacation Club at Sirena del Mar

price

Free High Speed Internet (WiFi)

The pros: the hotel itself is clean and walking distance to everything.

The bathrooms are clean and shower is excellent.

Stayed at the Fairfield Inn in Los Cabos
Fairly central to everything 10 minutes walk to the beach and the centre of town
Good clean room,great service and staff could not be more helpful.

The room was clean enough, not a big deal.

Downside, when we do major chains it is a lot for base levels of clean and security.

So towels (2) had to be exchanged at the front desk for clean and trash was our responsibility .. really !!

The beds were comfortable and the room was clean.

But overall we liked it a lot- the room was clean and spacious, city view:) We recommend!

The rooms are clean, comfortable, the beds and pillows are excellent, there is plenty of room.

So if you need a nice clean place to stay for 1 or 2 nights, consider staying here.

-Room: clean and nice room, meeting standard needs

-Free Breakfast: it's OK. with eggs, local food and fruit.

but warm & very clean
5) free parking on premises.

They kept the place clean & that's important.

Nice clean rooms with very comfortable beds.

Generally a very disappointing stay and I couldn’t believe what they are charging to stay in a place that is in such shambles.

they will try to charge for things you never recieved or ask for.

Upon check in - there was an attempt to increase my price $75 , after some conversation and the manager coming out I was able to get the price I was already billed on the Bonvoy App … 

This hotel is smaller than that of the US so room, bathroom, closet everything is small.

One tip I do have is that if your traveling alone and have to catch a flight before the shuttle service begins which I did, beware of the $80 charge to take a taxi to the airport.

City Club (like Sam's Club) is around the corner and only charges a $1 for the day membership.

Only negative thing is that if there is more than 2 people staying in room, then you are charged extra per person per day.

but not the whole charge plus the deposit.

You get a key card to put into the wall for electricity and to start the A/C.

There is a card reader on the wall next to the light switch just inside the door into which the door key must be inserted for the lights and air conditioner to work in the room.

Oh, and even as a gold elite, I was going to be charged $10 to stay until 2pm when the hotel is not sold out. Really?

We tried everything, and nothing seemed to make it keep its charge.

If you want a resort take advantage of their deal with Casa Dorado for the day ($25 includes $20 food/drink credit) and save your money for all that Cabo has to offer.

And I'm still trying to get my credit card refunded for the second charge.

Breakfast was included in the room charge.

but due to the hurricane we were unable to make it to our other resort and this hotel allowed us to stay 2 more nights free of charge due to the devastating hurricane Odile.

$25 per person gets you into the Casa Dorado for the day with a $20 food and beverage credit.

however did like the fact that you could get beach access  at a resort and get 20 in credit back.

Two things need to pointed out and both are huge credits to this hotel.

We took the local bus to Walmart and Santa Maria Beach, otherwise we walked everywhere.

Rooms are small & hallways need freshening up.

The rooms were a bit small and lacking some basic amenities you would expect at a Fairfield.

The room was small and a little cramped with no balcony and windows do not open,

Very small room, no microwave, maybe in kitchen area?

The rooms are small with cramped bathrooms and no way to get fresh air.

Also, the rooms are very small, the hotel smelled, the breakfast was just OK.

However it seemed small as there was only room for a king size bed, a desk, and a chair (I forgot to take pictures of the room).

The only drawbacks were the rooms are small and no balconys,

Points against its favor is the bad internet reception in the room and the small parking spaces.

Fairfield Inn By Marriott Los Cabos

creditcard

small room

The hot water faucet  in the second bathroom sink didn’t work at all.

The water pressure was my only real complaint, as it was virtually non existent the majority of our week long stay.

The only negative was low water pressure and the cloths dryer was out of order.

There was very little water pressure in our showers and the shower in the master bedroom didn't drain.

The only thing negative is that the water pressure in the shower was awful and the place definitely could use some updating.

We reported the water leak at 7:30 a.m., and were told Maggie started work at 9 a.m. By 9:05 a.m., she was in our unit, with 2 repair men, and 1 maid with a full cleanup cart.

The water pressure was also terrible, only able to run one fixture at a time just barely.

The bathroom faucet had NO water pressure until my handyman husband cleaned out all the gravel from the faucet.

There is virtually no hot water or water pressure.

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