We had all our windows open due to the heat of summer therefore, as a road-side hotel, the traffic early morning could be a tiny bit noisy

this is probably due in no small part to the ‘wellness’ facilities on offer at Hotel Romerhof.

Everything is really clean, the rooms are very comfortable, the food is delicious, the staff is amazingly friendly and the pool is great.

Everything is nice, clean, tidy, extremely friendly staff.

The team is so kind, friendly and helpfull.

The Spa area with outdoor pool - magnificent !The staff very helpful and friendly, special room for skis and boots to dry  and the restaurant - we had breakfasts and dinners - we were really spoiled with gourmet dishes.

Once we got there we received a friendly greeting, our rooms were next to each other They are light, spacious, immaculately clean and warm.

Spacious and impressive reception area, and friendly welcome from one of the owners.

Staff were all pleasant, friendly and professional.

This hotel has super wellnes, delicious food, friendly staff .

Nice and friendly hotel staff (Fam Scherer).

Staff made us feel welcome upon arrival, free parking, friendly staff in the restaurant and really good food, kids loved the swimmingpool, spacious room with fast wifi, excellent breakfast buffet and all of this in a beautiful background.

The Austrian hospitality and friendly atmosphere made our days much more brighter than expected.

The Scherer Family which runs the hotel is always friendly and helpfull.

Nadine at the reception was very helpfull and friendly.

Excellent value for money, friendly staff throughout  to all ages.

Service is more then friendly, location is Amazing, the outside Park is beautiful, the facilities for Kids makes you thankfull.

Friendly and accommodating staff, nice restaurant and bar area, top notch decor, comfortable and spacious room (suite) for three adults, as well as the best buffet breakfast  we came across in four countries.

Friendly service, perfect food, Nice rooms and facilities.

but there are steps up to the ground floor, and a few more steps after taking the lift, which is not ideal for shlepping heavy bags.

but no help with bags and there are stairs between the car park and the lift and the lift and the rooms so make sure you carry your bags.

Only minus is the indoor smoking zone, which is located in the center of the bottom fælle, meaning that the smell often is noticable.

The smoke can be smelled far up on the first floor, etc.

Special thanks to Micha and Elena for their kindness, professionalism and kindness.

Every staff member I encountered, from the front desk staff to the ski rental place across the street, were accommodating  and eager to help - thank you!

The facilities, the service, the food, the staff are so accommodating to all the needs!

4* hotel plus, you even get sparkling wine for breakfast in the morning, that's more like a 5* hotel service:) Thank you again and again to the owners and the team for a week in paradise!!!

Even Shwarzeneger looked at me from the wall during my workout😉 The waitresses were really nice and even the host greeted us during our dinner.

We stayed here for 2 days with my family and all of us loved this place. Just to give a quick summary:

Positive things: 
- clean, modern rooms
- quite versatile, delicious foods
- nice, helpful staff members
- clean, well maintained pool and relaxation area
- good saunas (especially loved the dampbad and it is nice that there are dried fruits, tea, water etc.)

Just to summarize: 
Positive: 
-fast and pleasant communication with the hotel staff from the first contact
-nice personnel in every part of the hotel making guests feel welcome
-hotel is nice, comfortable and very clean
-breakfast was rich and very tasty
-fantastic pools with warm water accessible also in the evening
-really nice garden with pond
-trampoline in the garden
-lot of parking places
-few minutes from the Grossglockner High Alpine Road entry

Negative:
- we did not enjoy the dinners- the taste was some kind of boring and the options were limited.

Overall the hotel is wonderful and the family that own it are wonderful and their staff is very polite.

Excellent: cleaning, food, hospitality, looks, location, everything :)
Great value for money.

The hotel is very clean the service is very good, staff is very polite.

Overall the hotel is a wonderful find and the family that own it are wonderful and their staff are a credit to them.

The receptionist speaks really good English and is on point.

Great variety of food, very good quality, exceptional service-very kind and polite.

in the end I would like to congratulate everybody from the management and the personell.

but with the sort of local efficiency I’ve come to expect, I was slotted in on the end of a larger table.

Of course we weren't aware of this and sat down at the wrong table and were promptly shooed away to our assigned table.

Don't expect to play pool, the table is smaller than a normal one and not in good shape

The waiters should be better to see the various tables missing drinks.

Hotel Roemerhof in Fusch

table

smell

luggage

Free parking

Free High Speed Internet (WiFi)

Pool

Unfortunately we had no chance to try sauna and relax area due to limited time.

Due to bad weather we couldn't ride the mountain pass so my wife and i saw a camping sign as we passed this hotel.

In fact we are due to go again next week (March 2009)!

Everyone, from the owners to the wait staff, is friendly and helpful.

The waiters and waitress in the restaurant are the same every time we visit and are faultless and always friendly and pleasant.

Lady on reception was very friendly and provided us with a booklet for local vouchers, including the glacier road.

The staff was super friendly and very helpfull, the room was big, our bed was good and the food was very nice.

The staff is super friendly and accomodating, rooms - simply furnished

The place was very clean and friendly staff!

The owners and waiters are always so friendly.

The personal is so friendly and helpful, you can't ask anything wrong.

It is run by an Austrian family who are always very friendly and helpful and greet us like friends in our return.

Friendly owners, excellent service and food, modern, clean, and so good that we stayed another night, visiting the Park and returning that evening.

The family and staff are very friendly and helpful.

The family and staff are friendly and helpful.

The staff were really friendly; from the girl in the restaurant to the owners.

The staff were very friendly and made a great effort to make us welcome and comunicate with us in English as our German wasnt very good, each night the staff translated the menu to us, which was a great help.

The hotel itself is staffed by friendly people who made us feel very welcome.

Spotlessly clean, friendly, excellent service, accommodation and food.

later with the  4 hamburger buns being burned on the bottom charcoal black.

but you can smoke in Austria still in such a place so beware of that fact in case smoking offends you.

Smoking remains very popular and the smoke particularly on our stay this time did keep drifting through the restaurant which we did not enjoy.

), service was great (desk clerk, staff in the restaurant…), breakfast with substantial variety of meals was satisfactory as well and dinner from à la carte menu was good and tasty.

Excellent staff and tasty local cuisine. There is also a foosbal, small pool table and 3(!)

Staff: usually this is the part where the debate starts.

We pulled in on my motorcycle and I approached the reception looking for directions

Super family run hotel in a lovely spot with great staff.

Bella and Sepp are great hosts and make you feel very welcome indeed.

Very helpful and nice personell that even prepared a cold plate for us when arriving late.

We needed some advice for activities for a rainy day, and the guy at the reception was very helpful.

The staff is excellent, the breakfast was good.

The owner and his wife, who they run this place since their families owned it, make us to feel at home and very comfortable.

Hotel - Restaurant Lampenhaeusl

Sauna

We spoke to Marlene and she was so friendly!

The owners are very welcoming and friendly.

Rooms clean and comfortable, prices reasonable, breakfast ok. Staff friendly and helpful (also a possibility to purchase ski tickets for Zell am See and Kaprun at the Pension reception).

Very clean and friendly and with an excellent breakfast.

The hotel is owned by two really charming and friendly hosts.We had amazing breakfast always something small addition to the kindly served and prepared breakfast (great cappuccino!!).

The breakfast has all what you need for a perfect start of the day, all together been taken into care by the friendly host family.

Owners were very friendly, helpful, and, also, animal lovers, who didn't mind our pet rat. :)

The breakfast is of good quality and quantity, and the hosts were very friendly and helpful whenever we needed them.

Everything is just perfect for a family with children, user friendly and spacious, with many small details that make a big difference for families with children.

The hosts are really friendly and helpful, I would say I felt like at home.

The welcome was really friendly - the owner speaks excellent English, and was able to supply plenty of local information, as well as a discount on the day ticket for the Grossglockner road.

Friendly and helpful staff, good breakfast, free WLAN in the breakfast restaurant and reception.

Our expectations were more than met, Marlene was always friendly, smiling, ready to help and full of useful tips.

: very friendly family pet, you will just love it!

The atmosphere was cosy and friendly, we got hints on how to spend our time in the best way!

Greetings from Steve Verweij and Deborah.

Very hospitable staff, good location, Grossglockner High Alpine Road (free admission with summer card) and beautiful town Zell am See is near by.

The pension is family run business, the owners are very nice people.

What a great place to stay a credit to the owners .

You are made very welcome right away with a smile and a handshake.

but we were truly captivated by countless acts of kindness and extraordinary customer service. As one famous Austrian celebrity used to say: " I'll be back" :)

She will make you feel like at home and she's always approaching you with a smile, ready to help and nothing is a problem for her.

The breakfast was copious with the owner attending to her guests personally.

Locations is great (for skying, tracking or cycling), the pensions is very clean and elegant and the the owners are very nice people, trying all the time to help you and to make you feel special.

The hosts really love what they do and you can see it when Marlene (the owner) is pouring your coffee at 7AM or Hermann (her husband) is heating the sauna in the afternoon after a ski day.

Very welcoming and hospitable hostess Marlene!

They can provide up to 3 sledges if you need 👍

The host is very kind, always ready to help with infos and to offer you a good advice if you don't know what to do as activity.

Good breakfast to start the day, good dinner opportunities around, good night sleep, and the hosts are really warm and helpful.

Most likely you will find a car useful if you decide to come in this area, since the distances are long and a taxi can be quite expensive,

The village is a bit strange - just a string of several hotels, B&Bs and a tourist info place, so no shops or other amenities.

Our room was cleaned on a daily basis, towels replaced and even our bed linen had been changed a day or two before our departure.

Towels are old and used,  could be changed.

Pension Oberreiter

towel

travel

tourist

taxi

Fitness / spa locker rooms

Have been coming here for years its a very nice hotel with friendly staff and nice food. Set in the beautiful area of Bruck, with good links to one of the best and biggest ski resort in Austria (Schmitten)

Very friendly staff and beautiful Terrasse and garden!

very friendly owners, 2 very friendly Syrian waiters, good food, regional specialities (Blaubeerenschmarrn, Kaspressknödelsuppe), eating rooms in nice old building typical for the region.

Friendly, great food and a very beautiful village.

The barman and waiters/waitresses were all friendly and you can book taxis from reception which is really useful and no more expensive than hiring one yourself.

Overall, a well priced pleasant stay, with friendly staff and good service.

Very good value for money and very friendly hosts.

Location, rooms, staff, bar, music, food, excursions - all top!

Love the building, rooms, staff and bar of course.

I am unsure as to what "the end of my shift" means?

The staff could not have been more helpful during our stay.

although efficient it lacked any welcome to our hotel sparkle.

No greeting or presentation of this menu - once again a translation of this actually tasty menu seemed possible.

Local knowledge was imparted to assist in our quest to ride The Grossglockner Pass, also to take the best route on the start of our return journey through Germany.

But when we arrived the lady ask us if we had booked thru Hotels.com.

I also felt bothering somebody's good working day when visiting the reception later on.

On the phone they always promised to answer the next day.

Reception worker paid lots of attention to us and was helpful as she possibly could be.

If you are pleasant and polite, you will be treated pleasantly and politely by this hotel.

lovely staff, beautiful food, all round lovely location (especially the TraunerAlm).

The TraunerAlm is a haven for hikers and no wifi (yes) matches beautifully into the terrain some people say that the staff are horible

Its a two hour drive from Innsbruck to Bruck going at the national speed limit of 80-100kph.

WiFi is a misunderstanding - 4eur for an hour of 20kbps connection.

6) PC with Internet and WiFi are available for extra $$$.

Hotel Lukashansl

wifi

Wifi

Hot tub

If you are lucky enough to have the one very friendly waiter, order a white beer.

Staff very friendly and the owners give you all the attention you need to mzke your stay the best ever.

Staff make you feel at home, such friendly & wonderful  people.

The owner of the hotel is very friendly and flexible with our requests.

Overall, if you are looking for a very friendly and cheap hotel then this is perfect

His friendly manner and willingness to do things for you was excellent and is the greatest asset the hotel has.

Staff were fantastic, food was excellent and rooms were pristine clean.

Staff were polite and tried to meet any needs they could.

on the positive note: sauna was enjoyable, staff was helpful.

Stuff was very nice and welcoming, felt like home immediately.

reception was realy helpfull provide us full information of area and atractions closeby which are stuning.

The young Polish couple that owns the Hotel is extremely nice, multilingual and sincere.

I am allergic to cheese and told the hotel staff.

The owner Paul and his wife made all of us feel as if we were at home, in fact, like family!

The hotelier, pawal is the best thing about this place.He was very approachable, and after a whille did fix things in the hotel.

Compareing to many sites I have visited it's outstanding due to it's family atmosphere, helpful personel, clean rooms and the best home made food ever.

Hotel Post Fusch

modern

comfortable room

suite

Ski bus stops (a few times) in front of the hotel or (more often) 300m walking distance.

If you wanne ski in this skiresort you should have your own car, cause by skibus it takes you one hour with changing bus in Zell am See.

The food also arrived very fast (but the knödels tasted freshly made)- and the service was friendly and efficient.

Service and hotel staff was very friendly.

On arrival our introduction was immensely friendly and efficient and we got the corner room on the second floor.

All staff were very friendly, with a few speaking good English thankfully.

but asked for knödel instead of noodles.

Nothing was too much trouble and if something was used up then a simple request got fresh produce delivered to your table.

Without listening to me at all, the staff gruffly ordered me out of the kitchen (twice) and insisted on only talking to me in the restaurant - where my son was sitting.

good price only 242eur/5 days for 4 person, good and fresh meal (half board - buffet), each day desert, good service of the  staff, we had a room  2+2 (for children free) with a balcony, room was cleaned each day, lift

The staff was fun, always ready to help, very nice people.

Rest of us took some kind of surprise meal from the menu and it was excellent choice too.

Hotel Wasserfall

request

sitting

Free internet

The hotel is great and the staff is very friendly.

The staff is friendly and ready to meet any request.

It is a cozy place with family atmosphere and very friendly stuff.

Very friendly personnel and feels pretty intimate to.

Great terrace, very nice place to chill out, the apartment was beautiful, the staff very friendly.

The room was dark, stinking from cigarettes and definitely not ****star quality.

but special mention for receptionist and for chef.

I told the receptionist about this discrepancy right upon our arrival and he promised to "find a solution",

We have arrived here to find a very nice hotel with pleasant staff, extraordinary cuisine (the chef is great, with a lot of imagination and you can also find a lot of homemade products - bread, jams, syrups) and also a wonderful garden.

The staff is always, no matter what hour, very helpfull, smiling all time and very supportive for any need.

It could be because the owner and more than half of the staff are Romanian - and I am Romanian, too, it could be because it has nice, clean rooms, it could be because of the big restaurant, the good beer or the amazing village it's located in, it could be because there's a big room where one can still smoke without having to face the cold winter outside.

Breakfast was good and staff then were nicer

The staff was very competent and had ability to communicate in foreign languages.

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