Air conditioning was not the issue, so I responded back to them again and they told me I needed to contact the hotel directly.

Worst experience, the room was hot no air conditioning in the property and when we went for lunch and came back the batteries to the door were dead so we had to wait for maintenance almost a hour and all they said was sorry about that.

The front desk stated they had no A/C in the building!

The room was over 80 degrees in the room and when I called down to ask if the A/C worked they said they don't have A/C and nobody does in the mountains.

No hot water, no a/c, musty concrete dust smell throughout the hallways which is probably a health hazard.

Under construction and no air conditioning.

When we were checking in we were informed the hotel had NO Air Conditioning.

That the entire hotel did not have air conditioning.

The hallways are in horrible shape, the hotel smells musty, there is no A/C, the check in location is a far distance from the entrance, the rooms are located a far distance from the check in, the employees are useless and apathetic, and the rooms are dark, outdated, and in disrepair.

I reversed and went back to the desk to tell them I was not checking in, that there was mold in the air, filth on the surfaces (I have photos), and no air circulation or A/C.

This is needed as it’s humid   With Climate change and not so cool in Summer. Wish I could upload the gross photos just say everything and our room made us check out within minutes of checking in, room musty, open window, screen looked as if someone tried to break in, air cleaner/purifier had gray greasy dust on front vents (why did they need a air purifier???)

We discovered that the building had no air conditioning.

Hilton doesn’t tell you that there is NO air conditioning in this hotel.

Come to find out the hotel was built with no air-conditioning.

No AC no pool or hot tub on pro on ptperty Place is Dplus at best.

Also, there is no AC in the entire hotel, and we were not informed of this until we walked into our room!

Although there were many things we missed about the DoubleTree from January (including a full-service cafe, ski valet, housekeeping services, water and hot cocoa in the lobby, and DoubleTree chocolate chip cookies!

They give you a "warm" DoubleTree cookie which is not always the case as more often than not the cookies are just sitting on a table at room temp so the warm cookie was a nice welcome.

The delicious and warm cookies are always the best part of check in at any Doubletree Hotel.

Josh the shuttle driver was always super friendly, timely and had warm cookies.

Later on when our room keys inadvertently stopped working, Andrene promptly corrected the problem with a smile and more cookies.

Very convenient location and shuttle, all the warm cookies, very nice room, and the friendliest staff ever.

but the female front desk employee was very apologetic and made sure our luggage was delivered to the room and that we had plenty complimentary cookies.

I especially loved the fireplaces in the lobby and the warm cookies!

The Doubletree Cookies were also the perfect ski snacks, and we definitely loaded up on those.

The daily warm cookies are so scrumptious!

We got to enjoy free s'mores in their restaurant during happy hour and we always love the Doubletree cookies!

The hot cookies by the lobby fireplace is a sweet treat.

Nice hotel, good hot tubs, hot cookies every time I walked in the front door.

Their complimentary chocolate chip cookies were delicious.

Each day they greeted you warmly, asked how your stay was and offered you hot cookies.

We arrived early this last trip (10:00 AM) and they were able to check us in, park the car, valet our skis, and sent us off with warm cookies.

Tony checked us in and gave us cookies and waters.

Poor parking; one elevator; must change elevators and walk down long hall to reach assigned floor.

Had to take two or three elevators to hunt for your room!

After getting on the singular elevator for the all of the hotel guests and employees, we  arrived on the sixth floor our room was filthy and the bathtub would not drain.

Construction mess, no amenities available and the elevator doors were blocked by fire safety doors.

A young man escorted me towards our room and while in the elevator, we met another patron who informed us that he was headed to the desk for a refund, as there was no A/C in his room.

Getting to our room took two elevators and a long walk through a urine smelling hallway to get up to our floor.

What they don't tell you is:
-You have to move your luggage in and out of plywood floors and ramps, down halls with torn up carpet and walls, up one elevator, move to another elevator, and around a stinky maze.

Our room was so far away from the lobby that is took two trips, two different elevators, and about an 8 minute stroll down a very long hallway to get our luggage to our room.

Trying to move around contractors with ladders and paint to get on the only elevator in.

Finally, we were told to take multiple elevators and cross the building to other elevators to our room.

Filthy carpet through the service hall way to get to the elevator to the makeshift lobby.

No elevator working to transport luggage multiple floors. 2.

Loud trucks outside ur window and disgusting elevator.

We had to take three elevators to get to the 8th floor room, and two to go back to the pool.. and you have to go outside to go back inside to the parking garage.

This property needs a Renovation the only plus is its cross from the peak nine chair lifts

I figured it out and used a combo of stairs and elevators and it wasn’t too bad.

The people were friendly, exceptionally helpful, rooms were clean, could not have asked for a better experience after the disaster next-door at the Doubletree.

The only reason I did not rate this hotel a 1 is because the bed and pillows were comfortable, and the room itself was clean.

but every day I came back from skiing to a super clean room.

Comfortable stay, clean room, excellent location.

Beds are comfortable, staff is friendly, and rooms are clean.

The room was far from being clean and the table in the room was not cleaned so we know it wasn’t disinfected.

Otherwise the room was clean and the beds and linens were very nice.

The room itself was well-appointed and very clean.

My rating has nothing to do with the room’s cleanliness or covid-awareness.

The room itself was clean and well-appointed with a refrigerator and coffee maker, as well as a wet bar (which we used as a second vanity).

The hotel room itself was fine and the location was great for skiing.

Went for skiing and i could walk to the slopes which should be mainly they best and only reason to stay here.

Great if you want to spend the day skiing

For good pastries and sandwiches, The La Francaise was our go to. Outside of Skiing, Good Times offers dog sledding(which was a blast!)

We stayed here last Christmas for skiing at Breckenridge.

If you are looking for a reasonably priced hotel in a great location for skiing, this is your place!

Be thankful you wake up to go skiing and there is someone to serve your hot breakfast with a smile before You hit the slopes for The day.

I get that skiing required lots of equipment and the property is going to take a beating

But not being able to enjoy our room due to it being a sauna means, only stay there when you go skiing and not when it’s warm outside.

Pick 9 is the best place to start your skiing techniques upgrades .

After a day of skiing, we hit the hot tub then walk to town for dinner and browsing the shops.

We not only had a great time skiing in all the pow pow

Great location for skiing is one of the few upsides this hotel has.

The food was great and the hot tub was refreshing after a long day of skiing!

We only stayed for one night and were happy to leave at the first ocassion in the morning to have breakfast in town

The only advantage I recognised: It is close to a chairlift with access to the skiing area

Great place to stay to meet all the needs for skiing and touring Breckenridge!

First off, the hotel staff is fantastic, from the valet guys to the front desk, to housekeeping.

The staff from the valet to the front desk to the restaurant staff was fantastic.

I was welcomed by great valet workings then greeted by super sweet front desk workers!

The valet and front desk staff were very friendly.

Staff were great except for the valet service, it appears only one attends allowed to drive the cars.

As a positive, the front line staff (restaurant, front desk, housekeeping, and the valet attendants) we met were professional and came off as hard working.

Staff very friendly and helpful especially valet and ski staff.

The slopes are a very short walk from the ski valet and they have some of the friendliest hotel staff I’ve ever encountered!

From the energetic valet staff to the always impressive restaurant staff!

On arrival the valet staff were not interested in helping us unload a family ski trip worth of luggage.

Valet was very helpful and took care of all our bags.

Great location, breakfast is amazing.. valet staff is a joke.

On another note, the valet staff was wonderful and the hotel was nice.

though the valet guys were very nice and efficient.

We pulled in and the valet team was fantastic.

The staff was very friendly and helpful from the valet to the front desk.

From the Valet to the front desk to Housekeeping everyone was so eager to be helpful and meet our needs.

The rooms were fantastic, the valet guys were awesome, the young man working at the front desk was so welcoming, sincere, accommodating and both amazingly personable and professional.

DoubleTree by Hilton Hotel Breckenridge

elevator

valet staff

skiing

cookie

There were no heating instructions and I microwaved one for 1 minute and ended up with a gooey mess.

There was a fan that blew right in my face the whole night on my side of the bed.

air conditioner didnt work   people smoking pot and stinking up the hallway and staff did nothing about it   no overnight staff  no breakfast as advertised  no microwave   no ironing board or iron .

Our AC unit was broken so it was terribly hot all night in our room.

I saw some past review reported that their room didn't have air conditioning; ours had a wall unit, so perhaps that's not in every unit or it's a newer addition.

no elevator, no a/c, not even  key cards.

The people here are so super friendly that all the other little things like small, oddly configured bathroom and the noisy heater can all be overlooked.

Also, the heater made things a lot worse.

I even heard our neighbors fan when it was being used.

Although the staff was very nice, the beds were not comfortable and the air conditioning wasn't working correctly.

They told us to open the windows and plugged in a portable a/c unit - the next day we went out and came back to a hotter room - they moved us into a standard room which was a lot smaller

Couldn't regulate the temperature on the AC.

There is no microwave and the heating/ac unit is blowing on one bed so something to divert the air would be nice.

but the rooms are too small and the ventilation / heating / cooling was woefully inadequate.

Our AC did not cool well The bathroom was very small.

The only drawback were the a/c and the shower.

While it does not offer air conditioning, I thought it was a great place to stay.

Because the traffic outside is very noisy, we turned the air conditioning on at night, it is super noisy also!

Not impressive or high end accommodations, nice enough, great staff, good array of self serve breakfast choices, 24 hr coffee, community computer and Microwave, small fridge, iron/board, and small hot tub.

Cozy hot tub out back, convenient parking, and easy access to dog relief areas.

A clean and comfortable room, an awesome hot tub, gracious hospitality, and am ample continental breakfast greeted us each of the four days we were there.

I liked having the hot tub and the breakfast included!

Excellent value, clean, comfortable accommodations, great breakfast, hot tub, very friendly staff.

From the time you walk in and greeted by the friendly front-desk staff, to the clean rooms, well-stocked breakfast and restful relaxation in the hot tub, the Breck Inn is our go to for overnight and multi-night accommodations year-round!

HUGE hot tub which you could reserve for an hour during the time of COVID, which was nice because we had it all to ourselves.

but they have a wonderful looking hot tub area.

We enjoyed breakfast and the outdoor hot tub after our ski days.

Great, big hot tub, with plenty of room to spare.

They also have a huge hot tub that was so nice to soak in after hiking all day.

but they do have a hot tub which was perfect.

You get to enjoy beautiful views, they have great accommodations, a really cool hot tub and the staff id very friendly.

The room was very clean and as advertised on their web site.

The room was clean, the continental breakfast was truly convenient, and the staff was accommodating.

The rooms were clean, the lounge area was nice and had board games for us to enjoy.

The room was clean and the bed was very comfortable.

The services were great, with clean rooms.

The staff is wonderful and accommodating, the rooms are clean, sanitized (covid-style), and comfortable!

The room is very clean, it feels big, and has pretty decor.

Love the clean rooms even though they were a bit small

Clean room with plenty of space for our family of 4.

The room was clean, and bed was quite comfortable.

Staff is very helpful and friendly, rooms are clean.

The beds were very comfortable and room was very clean with a nice bathroom and shower.

Provided a place to catch some Zzzz’s between ski days
Small room
Dated and worn decorating 
Continental breakfast was decent 
Coffee available a day
Small parking lot
Friendly staff
Quaint lobby
On the main road into Breckinridge

The room was a little small and dated and it would be nice if it had a microwave,

The room was small and a bit awkward for lighting and bathroom use.

It felt very much like a dormitory in that the rooms are small

Very small room, adequate for sleeping and little else.

What we were not too impressed with- the rooms are small, you should definitely try and get a room with a king if that is an option.

The rooms were also a bit on the small side,

Our room was European hotel room tiny without the European hotel room charm.

We have stayed in other local hotels that lived up to the nasty, outdated stereotype,

No overnight staff, room was not cleaned during our stay, bathroom smelled of urine, drunk guest yelling in the hallway at 2am with no staff to intervene, I would think this would be a safety violation.

although seemed to get crowded and maybe needed a little maintenance on the chemicals.

The danish they offered for breakfast were stale.

The only drawback was the age of the building- unpleasant smell in the hallway.

The over-use of scented cleaners and glade plug-ins to mask odors was also a big turn-off - if you have any type of allergy this is not the place for you, as these perfumed products made me and my wife feel positively sick.

When we walked in it smelled like Christmas and there were complementary cookies, wine, milk, and cheese and crackers in front of the fireplace.

Thankfully, the second room did not smell like cigarettes.

but the pot smoke from the next room, coming through the air system,  was intolerable.

The front lobby had a weird smell and I heard all kinds of complaints from other guest.

The only negative is the weird orange smell.

Also the hot tub was a disappointment; there was a very foul odor when we were there.

Also, there were people standing right next to the hot tub smoking, which was disgusting.

This morning the guests next to me had their cigarettes going, packs on the wooden railings with their lighters and were putting their unfinished lit cigarettes on the wooden railings.

The toilet in our room was broken, the drain in the tiny tub was broken as well, and the faucet in the sink was dripping.

but it did not work properly, and the room had a bad odor.

--  The continental consisted mainly of stale donuts and whole milk.

I might stay there again if I didn't need to walk into town.

Its a 10 minute walk to town via the pave rec trail or you can catch the free buses that run right by the hotel.

Biggest con is the location on the side of busy road and that you are not near walking area of the town.

It's a five minute drive to town where we caught the amazing ice sculpture festival.

We got a great deal and had a very ice King room right on the edge of town.

Location at north end of town was fine although you had a long walk into town -

When we asked them about the various things to do in town, they were knowledgeable about the various areas and had great recommendations, like Soupz On in the City Market plaza for lunch or an early dinner.

We got to town one day early and stayed here one night until our townhome was ready.

This is a small quaint hotel that is convenient to the town of Breckinridge.

What we enjoyed most was that the Breck Inn is on the edge of town, away from the busy traffic and pedestrian filled streets.

The Breck Inn was a perfect place on the north end of town that still allowed us to easily walk to places.

Convenient location to town and activities.

Very well located with shuttle service into town.

We went south of town for hiking and was in and around the slopes for summer activities.

Close to town for easy access to shopping and dining out.

They offer a convenient shuttle from the lodge to town.

Breck Inn

smell

small room

hot-tub

town

room cleanliness

The outdoor hot tub is a few steps from the indoor hot tub and is relatively private.

our room was 311 and had a good view of the mountains and outside hot tub.. the bed was comfy, and pillows were good.

The hot tubs inside and out were perfect!

Indoor and outdoor hot tub to relax sore muscle after skiing.

8 person outdoor hot tub, and 12 person indoor.

I love how there is a full kitchen, hot tub is clean, room is super cozy.

The whole facility is lovely, and the reading room and fireplace next to reception is a perfect place to spend a winter evening with a book (providing the rooms are not booked for functions) and the hot tub was superb.

The staff was extremely friendly and they had great amenities such as hot tubs (2) and covered parking among others.

The hot tub was very nice with plenty of towels.

Indoor and outdoor hot tubs are also enjoyable. A+++

We always use the hot tub and the views are amazing.

We went for a hiking trip the hot tub was well appreciated.

Our condo was across the parking lot from the underground garage and the hot tub.

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