If ever in Boston again we will def try to stay at the AKA again.

I love coming home to AKA when I travel to Boston.

Otherwise, this is as nice and relaxing place to spend your time when in Boston.

I was already in Boston staying with my sis, so just went for a run by the hotel- walked in to the former Lowes and was taken by the stylish updated lobby immediately.

I had to attend a company meeting for a week in Boston and everything was great.

Great location for exploring Beacon Hill, Boston Commons and gardens.

Great location which is walking distance from most of Boston’s landmarks.

This will definitely be my hotel of choice the next time I’m in Boston.

although I appreciate that Boston accommodation is that way.

EVERY staff member delivered this level of service and will impact the number of recommendations we give when knowing that friends, family or colleagues are traveling to Boston.

We loved Boston and plan to return and stay at this hotel.

Was able to access boston garden nd freedom trail.

Our family of 4 loved our stay in Boston at Hotel AKA Back Bay.

Ideally located for the Boston Marathon which I was observing and son was running.

My husband and I went for the Boston marathon.

I stayed at the AKA hotel in Boston for business - just for a night or two.

The hotel is in an excellent location near Newbury St, Copley Sq and Boston Commons.

The restaurant downstairs was really good.

the restaurant downstairs serves excellent breakfast, and at night seem like a lively place.

The valet service, gym, A/C, and restaurant downstairs made for a great experience.

Boston was my first stop after getting vaccinated and I was VERY impressed with Loews. The location was fantastic, loved the amenities (the downstairs restaurant and patio was great for our arrival night, didn't have to worry about off-site reservations or anything after getting off the plane!)

Got a great deal, wifi included, plus a $10 credit at the Precinct restaurant downstairs which is also excellent.

The restaurant downstairs is great too - love the hot bartender with the beard and batman tattoo - he was a doll.

We also ate at Precinct Restaurant downstairs and the food and service were both above par!

If ever at this hotel please do not forget to go enjoy a meal at the Precinct restaurant downstairs it is delicious.

The Precimct restaurant downstairs was perfect for breakfast.

I would have thought a voucher for a drink or dessert from the restaurant downstairs or room service would have been a nice acknowledgement

Just got back from a long week break in Boston and New York and this hotel was one of the highlights, great hotel , staff friendly, room large and good beds , bar downstairs was great for food and beer , sports on all the time which I love 👌😁 location great and the place has history used to be the old police department, would defo go back to Loews again and recommend it 👍 enjoy

The restaurant downstairs is so good we ate their twice and got room service.

Didn't have time to try restaurant downstairs.

We ate dinner at the Precinct restaurant downstairs and it was amazing, if slightly pricey.

Great service from door to desk, extremely clean & modern rooms (bathroom included) and the restaurant downstairs boasts a weekly oyster bar (my personal favorite perk) while offering great food all day long.

This hotel isn't too big so when you need something you know you will be taken care of, also the restaurant downstairs is delicious.

Finally, the downstairs restaurant, bright and comfortable, with first-rate service, offers an excellent breakfast, made to order if you like.

Excellent location and great restaurant downstairs good for client meetings/cocktails or even a quick bite when in a rush.

There are some good places to eat in the area as well as a great restaurant and bar on site and complimentary coffee, tea and hot chocolate in a comfy room off the lobby.

They have a super nice work lounge with complimentary tea and all kinds of coffee drinks.

There is complimentary tea and coffee in the lobby lounge area which is a nice place to relax after a day exploring Boston.

Free tea & coffee in the lobby as well as coffee machine in room.

The complimentary coffee in the lounge was a great bonus.

There’s an area with oversized couches, a tv d and complimentary coffee bar, which we made use of over the weekend.

The hotel location is very good, a few minutes walk from either Arlington or Copley on the T (MBTA underground)

The communal area where the complimentary coffee and tea were was a lovely space to sit in the evening to play cards.

Clean, great walking distance, beautiful rooms, amazing staff, and the free espresso bar as we go out
For the day was the icing on the cake.

The lobby was inviting and had complimentary coffee, lattes etc as well as hot chocolate and tea.

convenient location, friendly staff, clean room
The staff was very nice, patient and helpful
They have a comfort lounge,there are some sofa, tables and TV, free coffee and tee in it.

Complimentary tea, coffee and hot chocolate in the lounge which we all enjoyed.

The Loews Boston Hotel's modern rooms, service and comfortable lobby with 24/7 free coffee and tea were very good,

The Hotel room was lovely, & the complimentary coffees at reception each day was a great start.

There is a lounge next to reception which has complimentary tea and coffee.

The hotel provides free coffee, cappuccino etc.

A very nice touch was a lounge area off the lobby area where people could gather and get a complimentary coffee, tea or hot chocolate.

Complimentary coffee was available in the lounge in the evening, and there was a coffee maker in the bedroom.

It was a very nice stay room, which we actually got an upgrade for (which I assume isn't difficult for them in times of covid), included parking, and the location was excellent- very walkable for a nice dinner in north end.

After 8 PM the parking is free until 8 am that was very convenient for my trip.

Instead of paying for valet (and we were there on a holiday weekend), there was plenty of free parking around the area.

It was clean and the 90 cent anniversary parking was a bonus.

Compete with a $150 food/beverage voucher, free parking, super clean and comfortable room, you couldn't go wrong!

We reserved a grand room with a package that included parking and food and beverage credits.

Parking spot within walking distance, Sat from 20:00 and all Sun free parking in meter area.

Welcoming and friendly staff, nice and clean rooms, good gym, complete with Pelaton, and coffee machine in the lobby for lattes and cappuccinos.

Friendly check in staff, good size room that was very clean and free coffee in the lobby, which was a nice bonus.

The hotel lobby and room was clean and it is a well kept property, awesome front desk -valet staff (super helpful), coffee in lobby 24/7 was a nice touch, valet is expensive

Grab a cappuccino from the lobby and some sunscreen and enjoy the beautiful city!

At the lobby they have coffee and fresh lemonade ready for the residents.

Free hot beverages including cappuccinos were available in the lobby.

however enjoy the complimentary coffee in the lobby in the morning.

Fancy coffee in the lobby in addition to a Kureg in the room.

Free coffees and tea in lobby which is lovely room to relax.

The rooms are well furnished, fresh, clean and comfortable - with the Loews touches you’d expect from a member of this group

The staff are attentive and friendly and they dealt with all of our requests brilliantly 

Breakfast was excellent and free coffee is available through the day in the lobby for guests

Just a shame we only had two nights here - would definitely use again

Loved the 24 hour lounge with coffee and tea in the lobby.

The free coffee in the lobby is awesome!!!

left a microwave in our room to warm dinner leftovers, housekeeping truly did not disturb when we needed sleep, the lobby coffee bar with newspapers available was a hit with the non-sleepers, & you found the favorite jeans I left behind in room closet!

Delicious espresso coffee in the lobby area.

The room was nice albeit the TV cabinet was too big and actually took up more room than anything else (strange in a small room).

Our rooms were small - a lot of furniture was in a small space -

The guest rooms are small and in need of an update.

Only complaints- Our Deluxe King room was tiny.

though the room was a bit small, excellent use of space and the king bed was not overpowering.

The rooms are quite small - such that only one person can get by between the bed and the piece of furniture that was all in one desk - mini fridge - pullout drawers for the coffee maker etc.

Room-the room is relatively small, only two people could move around a comfortably.

But tht room itself is small, half a window and no view.

I was almost reluctant to stay here because of the reviews that ranted about how small the rooms are,

Hallways were well lit on the room floors

The room was just too small with little room beyond the King sized bed.

Loews Boston Hotel

small room

free coffee

lobby coffee

downstairs restaurant

Small things were broken (the bathroom mirror, the TP dispenser, the thermostat).

Heating system noisy and functioned poorly.

The air conditioning was too loud to sleep and the room was up against a subway track.

however, that our first room had a heating system that was noisy and sounded like it would not made it through our stay.

but the heating was so noisy that we couldn't sleep!

The heating system made a terrible intolerable noise.

The work noise was exacerbated by the in-wall air-conditioner which cycled off and loudly cycled on all night.

The only drawback was the fact the windows don't open and the A/C is extremely loud, which made it somewhat hard to sleep

The noise turned out to be an open door vent on the roof.

but a bit worn out and had a funky/stale/damp smell which improved when I cranked up the AC.

He turned the bathroom fan on and off, turned the ac blower on and off.

Then overnight the wall AC unit that I thought would cool jacked up the temp to 82 degrees.

The heater was old school with no thermostat.

Instead of acknowledging my complaint and addressing it, the staff told me that it was just the heater that hadn't been used in a while, and then told me they could not solve my issue.

The TV sports package need to be improved not everyone is a Boston Fan.

but stuffy and lacking adequate ventilation.

Exaust fans should be sufficient in the bathrooms to remove any steam> The individual a/c unit in each room need to be updated to current standards.

And, free parking and breakfast, which is impossible in Boston.

This property is directly next to public transportation, and an easy drive into Boston proper-we would definitely stay here again.

Steve A. stuck out to me and he was very knowledgeable about going in to Boston and where to eat and what to see and do around the city.

but we usually walk into boston (about 15 minutes).

We stayed here on our last night of the trip because it was a great location and one of the more affordable hotels in Boston.

If I ever attend another concert in Boston at TD garden this is definitely where I will stay.

it is right across from a T stop making it handy to get around Boston.

Overall an average stay for a Boston one night stay.

What really stands out from competition is that you are a couple of minutes by car from MIT, and 10 minutes either from Boston dowtown or Harvard and.

Green line is practically across the street or you can walk into Boston (1.5 miles).

this Hampton Inn is definatey the place you want to stay if you are visiting Cambridge or Boston.

Great for regular travel to Boston, not very centrally located,

The stay here was great and convenient to the waterfront where we had a great anniversary dinner at Legal Seafood with our friend from Boston.

You get all the convenience of Boston without spending an arm and a leg.

Main good thing was it was very close to the T so easy to get into Boston.

Hotel is about a $10-15 Uber ride from downtown Boston, which was great.

This hotel was a bit cheaper than staying right in Boston and I would totally stay here again.

The lobby was a little under construction so not all of amenities were available.

Area appeared to be undergoing lots of construction,

When I specifically asked the manager how long the construction would last, she  said she didn't know, She stated,  "It could last one day or it could last more" yet there were signs posted throughout north station that it was to last through the fall/winter 2021.

Parking is spotty even on premise, the local train stop is under construction so you have to walk a few extra blocks to catch train.

However we heard NONE of the construction noise associated with its repair.

Some construction going on in the neighborhood

Currently there is construction all around it, and the noise starts right at or just before 7am, so sleeping in is not an option at this time -

There’s construction going on next to the building and on the major street the hotel is located on and it’s a 24/7 shift so bring some ear plugs.

I heard traffic and construction vehicles at 5am and barely slept after checking at 11pm.

There is construction going on so you will have to take a detour and it is quite noisy even on Saturday morning.

With plenty of vacancy, they appeared to purposefully place us in the third floor room where construction started at 6am the next day.

Stayed two nights for business and was awoken by heavy machinery parading behind the hotel and construction starting at 4am!

Never helps when there's outside construction starting early AM -

This hotel is currently under construction

Also, the area is a little sketchy looking with all the construction going on in that area as well.

The construction is terrible, the smell in the elevators gave me nausea.

There was good complimentary breakfast in the morning.

The free breakfast and the free secure parking were an added bonus.

The included breakfast was great with enough choices to satisfy us all.

You save staying here with parking included and breakfast included, so you can spend a couple bucks to Uber to your start of your day (downtown etc) or continue saving with transit at your door step.

Free plentiful breakfast with seating in breakfast area as well as in adjacent lobby.

Great location, comfortable beds, wonderful, updated shower with glass sliding doors, kind and friendly staff who were so helpful, and good breakfast included!

They have a decent breakfast for free in the morning

Included breakfasts were very good with attentive service.

There is also free breakfast in the morning in the lobby.

Complimentary breakfast was adequate for most tastes.

The staff was friendly the hotel was clean and the bed was very comfortable they also had a nice breakfast in the morning that was free and they hand out directions to near by mall which had a lot of places to eat

The included breakfast is decent - much better than you would expect for this class of property.

Complementary breakfast is a nice touch as is the 24hr free coffee, tea, hot chocolate and newspaper.

Amazing free breakfast and the people working there couldn't be more helpful or friendly.

Comfy beds, complimentary breakfast, great location.

Very friendly and helpful staff,  free wifi and a bountiful free breakfast.

He was kind, helpful, explained there was even free breakfast in the morning.

The complimentary breakfast was sufficient.

The hotel has free parking, and while limited, it is still a great perk!

Great location with free parking and safe 1 minute walk to Lechmere T line, so very easy to get to Fenway Park and historical sites!

Good customer service with free parking 
Friendly staff .

Rooms are clean and comfortable and we love the free parking.

but with still the benefit of free parking on site.

Reason for booking this Hotel was Free Parking and It is by Hilton so expected a clean and comfortable stay.

Affordable alternative to downtown Boston Hotels with parking included.

Hotel has free parking, comfortable bed,and good location

Free parking was a huge benefit being this close to downtown.

While free parking is a big perk, just keep this in mind when booking the hotel.

The place was dirty and you could hear all
Of our neighbors, and finger print spots.

Being woken up at 02:48 AM with a message from Hampton Inn thanking me for my stay and attaching my bill.I was so upset that I could not fall asleep and gave a bad start to a very busy day that didn't end until 11pm.The Hotel and staff were great especially liked free parking.

Our room was close to the elevator so there was some noise as people were coming in and out.

but making a loud vibrating sound in the night.

Very loud hallway noise and thin walls compared to our other stays in Boston.

We left that day just shaking our heads. Also.

Clean, comfortable and well-appointed rooms.

The room was clean and comfortable and had everything we needed.

The rooms were very clean and the beds were very comfortable.

The room was clean, modern and comfortable.

Rooms were clean, staff was very helpful and friendly.

The room was clean & well stocked with all the necessary amenities.

On the positive side: rooms were very clean and the bathroom recently renovated.

Room was clean and neat, staff was polite and helpful.

Clean room, friendly staff and good breakfast.

The room was clean and ready for our arrival.

Comfortable and clean rooms, pleasant lobby, friendly helpful staff, free onsite secure parking.

Our room was clean and updated with modern amenities, beds very comfortable, bathroom was real nice,  Great Value!

Hampton Inn Boston / Cambridge

quietness

construction

free parking

free breakfast

room cleanliness

Room was not so great ; weird smell and loud AC unit.

Also, I was nodding off one night, and my door handle rattled as if someone was trying to get in.

Bright, airy, modern guest rooms, tiny bathrooms with minor wear & tear (& no fan which is pretty typical,

Would have liked to have a fan in the bathroom.

While on business or pleasure, as a Red Sox fan, there is no equal.

Full beds are just too hard to share, AC never quite felt cool enough, street not very pedestrian-friendly in comparison to a couple streets over.

And the air conditioner in our room ran loud enough to rival a jet engine.

A few things to note:

-No room service
-Flat pillows
-The AC blows straight at the bed

Ended up leaving early -- what kind of luxury hotel doesn't offer food to guests?

There was an AC vent in the hall that caused a vibration in our room and Orlando sent someone immediately to turn it off and offered a room change if it could not be remedied.

My main issues were~That the air conditioning in the room was not very good.

but if you are a light sleeper ask for a room away from the aircon in the corridors.

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