Great breakfast, clean rooms, friendly staff.

There was a free breakfast in the morning.

Breakfast was good and we had a good night's rest to proceed on our way.

Breakfast had a good selection and different hot foods everyday.

The free continental breakfast was very good.

The facilities were clean and the breakfast was good.

Nice breakfast area, and the breakfast was quite good, coffee always available.

however our room was right next to where they prep for breakfast and they start pretty early.

Hotel was clean, check-in was super easy, room was clean and comfortable, bed was great and loved that we could have moving air circulating. Breakfast in the morning was back-to-full hot and cold options (thank you!)

An excellent choice of breakfast items and a nice place in which to eat it.

Overall, satisfied with our stay and the complimentary breakfast was a nice added touch.

Delicious breakfast with a great variety to choose from.

Breakfast was good with a variety of hot and cold items to s.elect

The breakfast was the largest variety of food we have ever seen in a Hampton Inn.

Personally- we will be reaching out to our CC company to report a fraudulent charge,

When the Wedding Block price was set up, the understanding that was given to the parent in charge of setting up the wedding block, a price was set per night.

OVERCHARGE for room that is small and uncomfortable.

"Here's her card and give her a call in the morning"per Tracy.

Only problem I had was that most of the Hampton Inns now have places to plug in your phones for charging.

To my husband and I, We think the owners have the wrong people in charge of running their property.

The outlet malls are just a few miles towards Hilton Head, bring your credit cards and spend the day.

The only problem was that our credit card was charged above the room rate and taxes upon leaving.

We had been charged for our one night stay,

When we checked in the employee at the  front desk swiped my card and it didn't take, he swiped it three more times and it finally went through, when I got to my room I went on line and checked my card and there were 4 holds on my card for $275 each.

but add this hotel to those facilities who now not only have instituted a 24 hour cancellation policy - but are pre- charging your room to your credit card before arrival.

Marvin was a credit to the hotel -- he fixed a broken TV and fixed a leak in the hallway.

At check out, the desk clerk added the room charges three times to our credit card.

We did have one issue where our room cards stopped working

Due to what happened, the GM did not charge us for that evening.

Don't make your customers walk over to the other hotel to see if a room is available, walk back to your desk, and tell them we are checking out and I want full credit back.

One of the workers who had been on the elevator casually leaned over looking at my room number on the key card and said yea you are on the right floor, we are working right outside your room.

The complimentary breakfast  is wonderful!!!!!!!!! !

Complimentary breakfast had a wide variety of items - even fresh smoothies.

The free breakfast was fine, not amazing,

Hotel was very clean, the complimentary breakfast was very good, all the staff were very friendly and helpful!

Hotel offers free breakfast and a good well stocked selection.

Room was clean bathroom was clean and the complimentary breakfast had something for everyone.

Hotel is very clean, staff is very helpful and nice and the complimentary breakfast is good.

Complimentary breakfast is a huge service, since it eliminates the need to go elsewhere to have a quality breakfast before you start your day.

The complimentary breakfast was the best I have ever had! !

but less than what we have had at other hotels offering a complimentary breakfast.

It is where they serve a free breakfast and they had a nice selection of pastries, bread and bagels for toasting, make your own waffles, fresh fruit, yogurt, grits as well as one egg dish and some type of sausage or bacon.

We had an awesome complimentary breakfast and also staff accommodated breakfast to go bags.

Very nice hotel located close to Hilton Head and easily accessed.off I95.

The location was convenient -- not far off the interstate and close to Hilton Head, SC.

The hotel is in a great location being close to Hilton Head, old town Beaufort, Savannah and great restaurants.

The room was clean and the beds are super comfy.

The rooms were clean and they staff was super friendly and very helpful.

Our room was clean (and I am quite discerning) and the staff were gracious (we checked in late and it was the last of 2 rooms).

Very clean rooms, comfortable beds and pillows.

Room was clean, organized, and sanitized.

The room was clean and comfortable yielding a restful night's sleep. .

The bed was comfortable and room was clean.

This location has a Great Staff, clean rooms, good breakfast, great location.

We were left wondering if the towels we had used to shower were clean - just disgusting!

Loose bathroom tiles, rusted tub drain, slow draining tub, musty / humid smell in room, roach egg found on carpet.

Mold in bath; tattered chair; cracked sink; baseboard tile lying on floor; elevator area badly scratched; poor customer service.

Shower caulk is nasty looking, big chip in tub.

We had to put up with a lawn crew who mowed and blew debris.

When asking for the manager Rita Pamler, she was always busy with a meeting only to see her outside talking to someone and smoking.

(427)

Our bathroom had an odor to it that wasn't exactly clean

but wasnt nasty, guess she had things on her mind.

The previous reviewer said that the hallways smelled like smoke.

The only bad thing was the hallways smelled like smoke

Our bathroom actually smelled and perhaps new cleaning supplies should be tried.

however this time we checked in and was given a room that smelled very badly, a bleach type odor.

Different from previous occasions this time we experienced smelly bath tub; no telephone signal; intermittent cable signal; dirty furniture; sticky carpet; broken bed sheets; clothing left behind from previous guest; dirty elevator floor.

I did not feel overly confident that the drain was a priority.

Room smelled too musty and Housekeeping needs to vacuum more thouroughly and clean surfaces better.

The pastries were stale, the orange juice really watered down.

twice we had small problems the first time the TV kept shutting off by itself and the bathroom light in the shower was burned out.

Hampton Inn & Suites Bluffton-Sun City

creditcard

smell

room cleanliness

free breakfast

hilton proximity

checked out early and realized very quickly (within one  hour of departing) I left my very expensive Bose wireless headphones and charging block in bathroom outlet.

- Plenty of amenities in the room
- Location is fantastic, depending on what you're on HHI for
- The price was 1/2 or more of pretty much any other option on the island when we traveled
- Water was hot and pressure was good

THE MEH:
- The furniture is dated and a bit tired.

They also had Clorox wipes, custom hand soap, paper towels, trash bags, laundry basket, ironing board, step stool if need help getting in/out of the shower.

though the shampoo and soaps were more low-end and typical.

We appreciate the paper towels in the sink area!

Plus the room was filthy with pubic hair all over the bathroom.

Yes, the mirrors and fixtures might be old

The tub's water would not fully shut off and was constantly leaking.

not place the towel holders over the toilets.

The curb appeal is disasterous (pressure wash, litter pick, and paint your property).

The toiletries provided by the hotel had been previously opened which is gross.

It took the hot water for the shower about 3 minutes to heat up.

TV was flat screen, although very limited HD Channels, 
Shower was strong and plenty of hot water
Poorly vacuumed
Limited outlets for phone, tablet, etc

Business Center - 8
Computer and Printer worked with no issues

Breakfast - N/A
I did not eat there,

but the reason for this was that there was no stopper in the sink.

They also have grab and go breakfast and the grounds are always clean with no trash in site!

We walked to pick up thai food, which was delicious.

Excellent heating and air, the room was very cleaned and sanitized, all good working facilities, i had a very comforable stay, also thanks to great  management for providing coffe and muffins i felt more than welcoming.

I stayed this place last year when they offering full breakfast.

Last year, the breakfast buffet had more than the usual pastries/muffins/breads, dry cereals, instant hot cereals, eggs, & sausage.

Full motel breakfast with better than average quality of hot itms and fruit, etc.

Super breakfast with something for everyone.

Rooms was nice, cool and clean Breakfast was good and area was clean after having terrible night at other hotel.

friendly staff best breakfast on the island.

The breakfast was awesome, very plentiful with a lot of variety.

Outside of the great personalities (from the ENTIRE staff, even the young ladies up early cooking breakfast, literally with a smile to greet anyone who walks in to have breakfast) they will do what they can, to make your stay at the hotel as pleasurable and comfortable as possible.

Plenty of breakfast food choices and well stocked.

I was impressed with the quality of the continental breakfast as well.

Very clean, great breakfast, $10 back if check out by 10AM.

Breakfast offered great variety - more than most.

The breakfast was better than most for certain.

Early breakfast and hot tub looked good, $10 gift card free for staying.

The breakfast was very good and had plenty of choices.

They have the be safe and clean and affordable.

Enjoy my stay at this hotel as it was very inexpensive and conveniently located off of 278.

Book your stay if your looking for something affordable!

Our stay was budget friendly and no frills.

Great location, inexpensive by island standards and the cash back is just a bonus.

The rooms were very clean and affordable.

The room
was clean, affordable, and unlike the other hotels we have stayed at: THE SHOWER WAS HOT and had high pressure!

VERY Inexpensive for such a conveniently located and nice hotel.

If you're looking for an affordable, clean, no frills place to say, look no further then Simple Rewards HH.

I will recommend this place to all visitors who looks for cheap and clean rooms
.

I would recommend this hotel to anyone who wanted a clean,comfortable, and affordable hotel to spend one or a few nights in HHI.

Keep in mind we bid the job based on the discounted lodging.

We were able to find this hotel in our budget and it was perfectly in the center of the town.

Mina the GM and staff were very nice and helpful  Hotel is Inexpensive compared to the rest of Hilton Head.

Affordable, extremely clean rooms, comfortable beds, and very respectable staff!

A nice inexpensive place for resting/enjoying at night after at the beach!

In short: The Ramada Hilton Head is cheap and in a great location for the price, good breakfast, free wifi, nice pool.

Even with do not disturb sign on the door.

so the employee eased the door open to a room and found it to be vacant.

The 3rd day she came to the door and yelled to get out of the hotel.

After my wife got back to the room, within minutes the woman who claimed to be the manager/ owner knocked on our door and told us to leave the hotel.

Has double rooms with french door , if want privacy.

But once inside the rooms it was extremely outdated, the door jams are rusted , not very clean, there was a very loud dehumidifier in the room which went off about 4 AM and made a loud beeping noise.

The only thing I would deduct points on would be for the bathroom because of a few yellowish and black stains on the walls and door.

Asked for a non smoking room which had a sticker on the door saying that.

However, what we did find was that the hotel really was more of a motel with the doors to the rooms opened to the outside, rather than rooms located inside of the hotel entrance.

Noise increased around 1:00 AM with screaming, laughing in room next door as well as outside.

Housekeeping was kind of annoying and knocked on the door to ask about towels

There was a blood smear on the bathroom door and the desk chair was filthy with sorays of questionable material.

Either by staying out late on the exterior stairwell and having a good old time, or by running up and down the breezeway knocking on our door at 2 in the morning.Housekeeping failed to show up one day.

While we were out of the room one day housekeeping came in and never shut our door all the way when they left so our door remain unlocked and a bit open all day until we came back.

This was after he had to put a wire under door to open it.

Room was standard except it's not convenient to close the bathroom  door because it swings  in directly  in front of the toilet.

Didn't like that the doors all opened to the outside.

.This hotel is out dated which you will know as soon as you open a door.

The staff was friendly, hard working and good at their jobs.

The lady I dealt with in the past was very friendly

The motel staff was very friendly (even tho still masking) and the hotel gave a nice military discount along with a genuine "Thank You for your service".

The staff was very friendly and the pool was to die for!!

No matter who is in the office they are helpful and friendly every time.

Overall very clean , staff friendly, and very quiet .

Time after time they have made my stay very accommodating and super friendly.

The employees are great and friendly and help with anything you need help with the location is nice there are restaurants stores there is a Walmart next door it’s just all out a good place to book for you are your family

The staff here is wonderful and super friendly.

The receptionist was very friendly, helpful and showed us quickly to the room.

This is a great place to enjoy the hilton head island experience with friendly staff and ultra clean room.

Great, friendly staff were very helpful and accommodating!

The staff was always accommodating and friendly.

It was very clean, comfortable bed, nice water pressure, friendly helpful customer service.

Great stay ,friendly staff ,good location!

Front desk was super friendly about town.

This is a good bargain if you’re just looking for a clean room in Hilton Head with a good A/C

I can't believe there exists such a kind and very thoughtful manager who really treats you like her own guest.I am proud to support this hard working team and am happy to stay in such a clean room.

THE GOOD:
- Checkin was fast and efficient
- The room was spotless.

All of these little things that are never in a regular hotel room and the room was spotless!

I like it 😃😊🙂😀😄😁😃 I am sure you like it too smile 😃 I got my 🃏win win win situation and rooms are very clean and internet is speedy.

My stay here was great my Room was clean and and had plenty clean linens and the Wi-Fi works great.

Rooms are always clean and she always make sure we have everything we need.

The clean rooms are always refreshing to walk into.

Room was very clean, and the office was very helpful in recommending a great place to eat.

Check-in was easy, room was clean and spacious, bed was comfortable.

Room was clean, had a couch and recliner.

Room was neat and very clean with exceptional lighting.

When I went to reception, she was rude aggressive and said that maybe I was the one smoking the joints.

butts, which is not the brand they smoke.

but overall just so grossed out with how dated and dirty it was, I would not recommend staying here.

We bring Clorox wipes with us and make it a habit/rule for staying in any hotel or inn.

Oh, BTW, the room smelled terribly moldy when I checked in and the carpet was all ripped up in more than one place.

I asked for a 2 bedroom non smoking room.

The only thing that I saw was the floor could have been cleaned with clorox a little more

but it definitely needs some upgrades, for example pipes under the bathroom sink are not cover exposing somebody in a w/ to get burn, there are no shower bench or chair for somebody that is unable to stand up during a shower, this is not in compliance with ADA.

In 5 minutes a handyman could drill a hole in the wall and run a drain hose outside so it doesn't have to be emptied.

just not a fan of smelling weed from other visitors and there is nothing the hotel could do about that.

The moldy smell is present when you walk in the rooms.

Once we entered our room we immediately noticed a horrible mildew smell throughout the room.

my credit card was just supposed too hold the room only my card was charged before I got there.room was old and had a very musty smell tv too small only got a few channels parking was limited breakfast was decent checked out early because of the coditions.

Simple Rewards Inn

bathroom

door

friendly

budget

AC noise in suite sounded like a jet engine.

A/C system was difficult to maintain noise levels.

Our cooling system was awful, it was a super loud fan that came on and off all night long for like 5 minute spurts.

4) our room had a moldy smell - no exhaust fans in the bathrooms.

At night, the air conditioning would make a loud clank every time it would cycle on, keeping us awake most of the night.

A/C vent in ceiling did have water dripping from the vent.

There was also one room that had no AC the first night.

After returning from dinner in the replacement room we turned the AC on because it was a little warm and the mildew smell permeated through that room as well.

However, room a/c and shower water temperature left some to be desired.

No sleep because of the loud air conditioner, no working bathroom in my room so had to go to the hotel lobby for bathroom from 3rd floor.

The only issue I had with the bathroom was the lack of exhaust fan to prevent mirrors from steaming up.

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