If I’m paying £120 for a Saturday night in June, surely you can afford to install air con!!? The carpets appeared clean

The carpet has multiple stains which look like human fecees and god knows what else.

Bad: The carpet in my room was full of dirty marks, the keycard-secured door to the elevators was propped open for the entirety of our stay, and you could hear quite a bit of ambient noise from the corridors and room above.

With the state of the carpets and the dirty entrance to the hotel I was wasn’t then expecting much from the room.

Carpet was dirty and extractor in bathroom obviously hadn't been cleaned for months.

Hotel needed a little maintenance, carpets in communal areas.

but there a chipped bath, dirty toilet and stained carpets!

We had to keep shoes on in the room, as carpets made socks really dirty.

There was food/ bread by the stairs on the carpet which wasn't cleaned from when I got there to the next day when I left.

The bath was full of black hairs, there were marks on the sheets and the carpet was black.

but on looking more a round needs abit of a revamp even in them- carpets where dirty and bathroom floor need a good clean or renewed.

The carpets could be doing with being replaced, the beds and pillows are rock solid and the linen didn’t fit the quilt properly.

Room was dirty red sticky stain on carpet everything very worn.

Had 2 rooms booked 
Room 221 had a funny smell and felt a bit grubby, marks on the bed runner and marks on the carpet, room 219 was better

Our room had a lot of ingrained food in the carpet and marks on the walls and ceiling.

This place was dirty, carpets,room,bathroom, toilet this place has not had a deep clean at all in my opinion, the room we were in 19 was at the corner of the hotel where there is a short cut we had people (guests) knocking on the window most the night people trying to put things through the window.

The negatives for me the carpet was heavily stained, they put on the ground floor right next to the out door which leads to a corridor of rooms, it meant I was constantly awoken by the door banging shut and people chatting.

but comfortable. There were a few little issues like stained carpet, grime (mould?)

The carpet needed a good hoover - not just the bit in the middle!

Although we had quite a walk from where our bus dropped us to find this Travelodge we were more than happy when we arrived to find a nice clean and relatively new hotel.

Clean , comfortable and a most enjoyable 5 day stay .

but for Blackpool highly worth it 👌 hotel is clean and tidy - Great night stay for the price.

Rooms are typical Travelodge, clean and well presented.

Hotel was clean, staff were all friendly, it was within 5 minute walk to  promenade, the car parking was easy, download the app &  had to pay £6.40 a day got a code from hotel which took it diwn from £12.00, Food was ok.

.room was clean and had everything we needed.

Staff are lovely place is always clean and good parking.

Breakfast in the morning was fine and rooms were spotless,you just had to ask if you needed help with anything and the staff were only too eager to help.

The whole hotel smelt clean and the bedroom was immaculate and up to date 
There were plenty of food and drink options.

Hotel lovely and clean would recommend a stay there, very central position and easy to get to.

The hotel was spotless and the breakfast team went above and beyond during what seemed the busiest breakfast slot I have ever seen.

Haleigh on reception was very professional and polite, room was spotless and cosy.

Fast & Efficient staff on Reception 
Spotless Hotel & Clean Room
Parking on site which is Free for Blue Badge Holders 
Great Location 
We Stayed Thursday-Friday 
Food & Drink available with a 241 on drinks between 5-7pm 
Overall Fabulous night away

The staff were friendly, the room was amazing and spotless.

Some rooms could do with some maintenance work as there was covering pealing off the back of the bathroom door.

We kept being woke up by other guests slamming doors and people walking past our window drunk and v loud, then in the morning we had to que for 30mins before we even got a seat to eat breakfast and then it was poor.

The bathroom needed some attention as the back of the door had its laminate coating peeling off and the toilet seat was so loose that it simply slid side to side (I managed to tighten this by hand

There was an issue with a family letting kids run down the corridor and knocking on peoples doors at 12.30am and someone arguing

although room wasnt made up when we put the card on the door.

however it was definitely the last time in my life I walked through your door.

Key for room wouldnt work all the time, door wouldnt shut had to slam it to make it close, no bedding for one guest, cups missing hallway stank of weed, stay was very unpleasant for us as a family and, we've stayed here alot.

We were also circled by flies as soon as we were in the door with a fly trap on the wall full of dead flies.

On the day of checkout we had paid for a late check out of 2pm, we had the maid knocking on the door at 11.55am to ask if we were finnished.

The same had happened to some other guests who had also just arrived, she knocked on both doors to find out what was going on.

but didn’t apologise- he just said “I’ll get rid of that” he told another staff member as he passed them near the kitchen door but he didn’t even respond or seem bothered.

When someone knocked on the door we thought finally a fan,

The floor at the back of the bathroom door looked like it had not been cleaned since it was laid.

Opening the room door was like being opening an oven.

The bathroom floor had dirt and grim behind the door where it looked like it hadn’t been clean!

Emergency exit door left wide open with freezing wind blowing through whilst eating food.

We were given room 422 on the top floor, however the toilet was very loose against the wall, we mentioned this and the staff came to check on it within minutes, and decided to move us to the empty room next door 424, equally as nice as the last,

but didn’t know that if you never put the sign on door to be cleaned , it wouldn't get cleaned.

Rooms were lovely , bit of a main with doors banging upto 11pm at night and from 8/9am

Room was nice and hotel location was brilliant - only a short walk to Blackpool front.

Standard travelodge type rooms, and a good quality breakfast offering.

Lovely rooms no comfortable beds.definitely worth a stay here .

Breakfast great, rooms clean, fantastic location and a great sleep.

Very clean hotel, would recommend rooms to have telephones for room service, nice and helpful staff, breakfast was good too.

Other then not being to sleep because of the heat room,hotel and breakfast ok

We stayed mon to Friday the room was far from clean and they don’t even make the beds, empty a bin or provide toilet roll or towels during the whole stay.

Room was clean and tidy, and the staff were helpful especially the ones in the morning at breakfast.

The staff were really friendly and the room was clean

Stayed for one night 2 adults 1 child  rooms were clean, central location.

Clean room, quite spacious, quiet at night, seated quickly for breakfast, decent amount and variety of food, staff friendly and helpful, would stay again.

Our room was clean and comfortable for our one night stay.

Room clean and ready at midday as arranged.

Pleasant stay for a budget experience, clean room and facilities, issues- no fan and paid parking.

If £30 extra means you can have a clean room elsewhere,  with bathtub that is clean, three towels, and fresh milk - I’ll pay the £30 with smile on my face and feeling happier than ever.

Nearly excellent

Room clean & comfortable 
Bathroom sink needed attention

Comfortable and relaxed stay, room was clean and well maintained.

All staff were very pleasant and helpful.

but suppose these things happen, couple of stains on the duvet covers and curtains but staff were friendly and I was happy with my stay

.Kylie on reception was welcoming on checking.

A shout out to Glenda and Haleigh fantastic people very helpful in all aspects of their job nothing to much for them.

She was also super polite and helpful with all customers, in fact all staff was during our stay,

Checked in nice and easy and all staff were really friendly - Specifically Glenda on breakfast service who was working her backside off!

but reception bought extra up when we arrived back from day in Blackpool.

The staff are polite, friendly and professional, especially Glenda who is GREAT.

The staff were all very helpful and very friendly.

A massive thank you to all the staff and the lovely manageress Emily for an enjoyable stay.

although did have to wait nearly 30 minutes for a table!

Cups were gone, cutlery, and plates, and my husband had to wait 20 mins for vegetarian option.

Breakfast tastes like rubber, and had to wait ages for plates, glasses and cups - which came out hot so water / juice was immediately warm.

now every  time i ring no one there to take my call, very poor customer service, im still waiting on my items and someone ringing me back. .

Went down to bar next day, could do with more staff as reception girl was also serving at bar so had to wait a while.

but we are still waiting for the e voucher to be sent, I won't hold my breath.

Main issue was restaurant where we waited for 15 minutes for dinner

We had to wait for breakfast one morning as they had run out too quickly.

We reported the terrible stay to reception and to customer services and both promised us a refund, two months on and we’re still waiting for the refund.

The breakfast room was busy by 8.45 and the girls did their best to keep up with the rush and apologised to guests who had to wait for hot items to be replaced.

Waited 1hr & 40minutes after asking where the meals were after an hour, for us to get them and they were stone cold, another trip back downstairs after being on the top floor!, to ask for a refund and or fresh meals, to be handed a refund with no apologies or even offer of replaced food.

I phoned to make sure it has a double bed and paid early check in,
When we got there at 12:15 we had to wait for our room and it had two single beds.

The room wasn't ready until 3.10pm, reception was absolutely packed full of people complaining waiting to check in.

Had to wait ages for someone to acknowledge me to actually pay after we had eaten!

on one occasion there was no beans, bread, sausages or bacon and waited nearly 10 minutes to be able to have a full breakfast!

After one hour we asked the guy at the bar were is our food, because is not normal to wait that long.Then he told as that the food was coming in 30 minutes .After 30 minutes they brote us the food.

Returned to reception and has to wait until 11.30 with 3 children including 1 baby for a room with 1 double bed. Rediculous!

In the end a lot of people seemed to give up waiting for the what they wanted and settled for what they could find.

Had to wait 15 minutes to gain access to restaurant for breakfast , good selection

Travelodge Blackpool South Shore

door

wait

carpet

staff

cleanliness

room

The room was very clean and comfortable as well as nice and warm.

We had a fantastic stay at the beaches premier inn.room was warm clean and quiet.we had a tasty meal each with very friendly staff .lynda the bar tender had a lovely smile and very plesant to talk to.it was in easy reach to the south shore pier and front promenade to imenities .we have already booked up for next year .we honestly couldnt fault anything from travelingup there to the great stay we had .will recomend to family and friends .🙂

Exactly as you’d expect from a Premier Inn - friendly staff and clean, pristine rooms.

You cannot fault the cleanliness of the Hotel and the rooms.

At first glance the room was clean and tidy.

Amazing staff room very clean staff really friendly tracy was very chatty while checking me in and helpful.

Hotel was lovely very clean and staff were so friendly and accommodating breakfast next day was very nice well worth paying as an extra.

Positive comments - Easy free parking and close to South Pier pleasure Beach and Sandcastle water park .Rooms clean and check in easy and reception staff mainly very nice .

Shes amazing and very helpful the hotel was nice and neat and clean.

The room and bathroom were both nice and clean,
We had no noisey neighbours thankfully, just some people coming in from being out and thats only because we had the window open.

But room was clean and spacious and quiet.

Hotel and Room very hot -  no air conditioning -  room window left open all day / portable fan on / room temperature 30 degrees at night -  no sleep for 2 nights due to heat -  mentioned to Reception who did apologise and recommended we stayed in the new Premier Inn in Blackpool in future as it had air conditioning.

however the rooms were stifling due to lack of air con and the breakfast was very disappointing.

When we where heading out, due to so many doors needing your key pass to enter.

I arrived, dishevelled after a 3 hour horrendous drive due to all the storms, in a bad mood.

My partner and I have stayd here nearly every october to celebrate our anniversary and halloween for the past 4 years and was gutted we had to re-book 2020 till 2021 due to covid.

Sadly there was no bacon due to the current supply situation

Was a little apprehensive due to a couple of mixed reviews

but wouldn’t move us due to being full and simply said complain online 

Wouldn’t stay here again, yes there’s worse in Blackpool but that’s because it’s a dump anyway!

Also normally due to the heat of the lack of air conditioning there is a large fan in the room,

Myself and q small children drive 2& half hours home at 12am at night due to the holdover hotel

Then we had a broken hairdryer which we was told that due to Covid we couldn’t have a replacement as staff couldn’t go into empty rooms!!!

but they no longer provide them due to Covid.

We had 2 toddlers with us who were up all night due to the heat & being uncomfortable.

our check in was a hour late due to the extra cleaning, which i could not understand as the cleaners did not enter our room in our 4 night stay.

Although don't show up at 2pm for check in, you'll be asked to wait till 3 then 3:15 it's more pressure to have things sorted due to covid (that was stated to us).

but we were declined due to it being fully booked for the week.

I also don’t understand why our rooms couldn’t be cleaned each day “due to covid”, if anything I’d assume the rooms would need to be cleaned more regularly… it was fairly unhygienic, we ran out of toilet paper, had the same towels which weren’t drying properly for 4 days and both bins were over flowing.

Loses 2 stars due to check in and funny smell in room we came into at end of the day.

Only criticism would be directed to whitbreads rather than the staff and that’s the amount of hours, and tiredness being experienced due to the amount of work they are having to do.

but when we arrived, our door was propped open with used towels.

Easily accessed through an open gate from the premier inn car park.

We couldn't leave our window open as it was noisy outside and smoke was coming through..

The only thing that let it down was no air conditioning in the room which made the stay quite uncomfortable even with a window open and a fan on and could imagine it would be quite unbearable in summer months

We seen it when their door was open as we walked past.

I had already read reviews on here about the hotel rooms being warm, our room had had the window left open when we got there so it was a nice temperature, we closed it when we went to bed and I didn’t feel like it got too hot during the night

but does come with a fan, be aware when the weather outside is hot the room does get very warm even with the window open  
This room is on the first floor and they don’t have a lift.

5.good value breakfast at the brewers fayre next door 
The bad now only one thing
NO AIR CON be warned if you have good weather like we had bring your own fans the windows in the room only partially open that let's in hardly any air at all.

Couldn’t keep the bedroom window open as the smokers and drunks wake us up throughout the night and the fan just blew warm air about.

One issue was the thermostat would not go below 24 degrees and even with the window open overnight, it was still very hot.

We had window open also room was too claustrophobic for my liking .

Only downside, as mentioned in previous reviews is the lack of Air Con, the window was open

The thermostat stated 26 on our arrival and that was with the window open !

but still the temp hovered around 28-30 we opened the window sadly had to keep the curtains closed as there were no net curtains on the window and we were opposite a working mans club and their car park also not forgetting the houses so with the curtains open no privacy!

Fans are supplied and the windows go open up slightly so if you know it is going to be hot when you travel this might not be the best option.

We had to leave the window open our whole stay which wasn't ideal as this let noise in from the roads outside and disrupted our sleep for the majority of our stay.

A fan is in the room and we had the window open

Window was open when we arrived to cool the room as the weather was hot.

We did have one excellent meal in there and have to say

The food was naff it was reported and we were just told to email head office.

Food was excellent and well priced and the buffet breakfast was tremendous too

For a small donation to MacMillan Charity we were allowed to keep our car in the car park for a few extra hours once we had checked out.

Restaurant attached handy for drinks and evening meal.

The restaurant 'brewers fraye' connecting to the hotel was perfect.

Housekeeping great location very  central evening meal in the pub was good.

Lovely hotel , friendly and very helpful staff.very good food for both breakfast and evening meal.

We are in the bar area and the food and drink were very good 👍.

Staff was fantastic it was are anniversary Liam and mandy was fantastic when got to our room bottle wine on table say happy anniversary me and my wife was shock big thank you and it was the same in pub bottle wine given by the pub there to shock us again felt very welcome.

The Meal Deal probably saves the cost of the drinks so it is cheaper than just going to eat in there,

Booked for one night great location as going to Lytham festival and train station only a 5 minute walk away
Staff were really helpful and friendly and room was spotless no issues  with it being too hot  like others have stated
Only downside was we had lunch in brewers fayre attached and it was very dissapointing staff were helpfull

The location is brilliant, far enough away from promenade to be peaceful yet close enough for a short walk to pleasure beach.

Free car parking & adjacent a Brewers Fayre pub to satisfy all eating & drinking needs.

Great easy booking for meals,   having a great time being looked after by Liam and Tracy Very helpful and professional,  will definitely be booking again. 😁

but was happy to do so, we had a drink before hand in the restaurant next door, the staff was very friendly.

Highly recommended as a location for accessing the beach and various good restaurants, and the free safe parking is an added bonus.

I can tell all the staff work hard here through high temp weather and keeping rooms spotless like this they are all very very friendly and helpfull nothing to much trouble.

but generally speaking the room was clean with the normal Premier Inn stuff apart from the well needed AirCon.

Rooms were clean, hotel staff were friendly.

Just stayed overnight at the Premier Inn Blackpool and wanted to say how happy o was with my stay .From the cheerful welcome from the young lady on reception to the lovely spacious clean room .View wasn't great

Other than the temperature being too hot  the room is clean, comfortable and nice.

Easy check in, free parking for the entire break, comfy beds, clean rooms and friendly staff.

The overall room was spacious, we'd requested previously a top floor room due to previous hotels been noisy above and not having a great sleep, with 2 young children this wasn't good, they happily accommodated this, the room was clean and a fan was in the room incase it was too hot

Staff like this are worth their weight in gold.

Bed was super comfy and the staff welcoming.

but reception shouldn't have sent us to the room if not ready.

All the staff we have ever encountered are very friendly and extremely helpful.

I have had the best stay at the premier in yardley way the best hotel I stay in the staff are help and friendly Nicola we’d very helpful I will definitely be coming back soon I would highly recommend people coming here

The food quality and staff deserves some praise for their hard work.

I've stayed here and the room was sparkling, the staff was so helpful, jodie,Georgia and especially Julie (the reception staff,) also mandy the housekeeper she was fantastic ,  , hardworking and always there if I needed anything, liam was always happy to help if I needed anything, he was always there to help me with my heavy bags, I will definitely stay here again

Just to say a big thank you to Nicola on reception who helped us and soothed our fraid nerves.

Come to Blackpool for a wedding, staying at the premier inn, on arrival we were greeted by Tracey on the reception & Mandy, head house keeper who were both exceptionally helpful to us and went above & beyond to meet our needs.

By the end of our stay the trash was mounting up and the towels needed changing, got a clean bath towel from reception.

Tracy was very friendly and helpful on checking in and through out the stay .

The pub attached to the premier inn also has issues very cold tables not cleaned well carpet quite dirty.

During breakfast, tables were left dirty and uncleared for a long time.

I had to warn the chap sat next to us not put his arm down or he could lose some skin, we chose to use the menu as a table cover to stop this.

Our table was booked for 8:30pm, we were shown to our table, advised to place our order at the bar, we did this & got drinks too.

We also couldn’t get a table booked to have food in the restaurant which was very bad as we had to order in costing a lot of money and my baby wouldn’t eat it so she ended up having nothing.

My room unfortunately although very clean, quiet and had exc sleep,  to my amusement  had no bedside tables, although bedside lamps, one of which wasnt working, there was like a table under the TV

- our room had no bedside tables next to the double bed which was odd.

but the restaurant was very understaffed and we had to wait a good 20 minutes each morning to be seated at the table.

When I went for breakfast I had to wait for ages in a que to be shown to a table.

All the time we were going back and forth
To the bar we saw spilled food and various bits of rubbish by the side of and under every table we passed.

Here , due to lack of staff we found long queues waiting to be seated, empty tables waiting for people to use, drinks containers that had not been refilled, hot food containers empty and a manager that could not control the situation. .

Lovely room just wish we had got the restaurant table we had booked we had requested specific table due to sight problems first night perfect 2nd night no table booked

Long Walk / taxi to anything 
No bedside table or shelf to even put a drink during the night.

There were no bedside tables and the promise of updated rooms was not the case.

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