It is difficult to keep a low profile with a UK number plate as they are very friendly to fellow citizens abroad.

Excellent water pressure in the showers 😃.Staff very friendly and helpful.

The staff were really friendly and helpful.

The staff are friendly, helpful and speak good English.

but praise for the professional, efficient, quick and friendly Spanish state medical services.

We were very impressed with the restaurant and the friendly staff.

The shower and toilet blocks were spotless and the reception staff helpful and friendly.

The cleaner who cleaned the toilets in the evenings was also very friendly.

We stayed here for the whole of the month of June and found everything at the site to our liking.From the friendly welcome,the choice of pitch and the facilities available everything was just fantastic,as was the weather.

We just got home and it is a lovley place people all friendly make u welcome the food in the restaurant is lovley there's a supermarket also across the road and its cheap for food it has everything also there's a Lidls  not far away.

Onsite restaurant is nice and has friendly staff.

Good value restaurant with friendly service.

The restaurant was unexpectedly good value with friendly service, del dia for 11.90 euros.

A great shame as it's a good site with friendly staff in a great location, especially if you're in a motorhome with no alternative transport.

Difficult to stop a dog “mid motion” and were told just to drag it away if it starts doing anything.

Note to Park Owners Maybe U Should Have a Area For Motorhomes who bring Dogs away from other Pitches ..

The answer was to drag your dog along until you got to the dog area.

If you like the TV programme Benidorm, lots of people, crowded spaces, building noise and lots of dogs , you will love it.

My wife, our dog and I, had a thoroughly enjoyable 6 weeks stay at Bonterra Park.

Our pitch neighbour's left Saturday and the whole plot was sprayed with disinfectant.

6amp electric, non potable water and drain on all pitches except "green" pitches (not recommended).

Only downside was the toilet blocks smell like dirty drains

however some of the residents were disgusting, on several occasions, the toilets were not flushed, and left full of poo.

Also the majority of waste water drains are uphill which makes them useless for link up.

The laundry is a good size and while we were there is €4 for a token from the machine in reception and also €4 for a dryer.

Slick professional site with a very responsive reception team.

Launderette and  driers with irons available from reception.

All the staff are extremely helpful and very pleasant and speak very good English.

Reception staff very helpful and all speak English.

Best campsite in azaha Spain, lovely staff , great large pitches, clean showers with lots of hot water, walking distance to supermarket, town and a lovely sandy beach,

We are responsible owners, always clear any mess up

Staff are brilliant and really helpful and to cap it all they have a happy hour between 4.00 to 6.00pm, brilliant.

The only good thing about this site is the restaurant and it’s staff who are superb.

All other staff including reception, cleaning, maintenance &ret of bar/waiting staff were brilliant.

I warmly recommend this campsite for all travelling with Caravans, motor Caravans and tents.

Bonterra Resort Camping and Bungalows

smell

Free parking

Paid wifi

Pool

A shme that even friendly staff serving it, can’t make up for.

The staff are efficient and friendly and the room was spotless.

It was nice to see friendly faces around the hotel everyday.

Hotel is beautiful,staff very friendly and helpful and especially the hotel manager.

Hotel was lovely staff friendly and very helpful.

Staff were friendly and helpful and spoke good English.

The clerks are very friendly and willing to help and speak many languages.

the food is of a good standard and the staff friendly, the English spoken in the town is limited as it is very traditional Spanish, this was one of the main reasons my wife and I loved it so much.

The service is great, the staff experienced and friendly (no change in personnel) and the rooms with a balcony have a great view of the beach and a hammock (for those people not working).

Very friendly reception staff from the minute we arrived to the minute we left added the finishing touches to a great stay.

We choose this hotel because it sits on the beach and it is a small-family friendly hotel.

however never had a problem in ordering anything with the staff as they are all so good and friendly,.

The breakfast alone is worth a visit, in a restaurant (or on the terrace) with panoramic views of the Mediterranean, and the service is unfailingly friendly and efficient.

Right at the rock end of several kilometer long sandy beach, Voramar Hotel offers you a discrete hide-away, comfortable and secluded simple, friendly, high quality service.

Apparently these were not available (they stayed empty the whole time we were there) so we asked whether it was possible to have the shades unfolded to which he said that the wind was too strong and so they won't be able to unfold them yet.

Some of the staff in the restaurant are hostile not hospitable the tables are never set and you have to ask for anything like a knife and a folk it's like you've asked for them to cook you a full on Sunday dinner, very little choice of food if you don't like fish.

The worst evening meal we have ever had in 10 years travels in Spain
Hot water only on request in the evening and when we complained about cold showers in the morning we were told by Receptionist that they only had 12 guests and "that the water was not too cold"

Yes!

The waitress was very impatient, she asked a colleague to be replaced as I guess we were too slow or asking too many questions .

For a start my 'additional requests' had been ignored, or at least they could not be fulfilled.

Slightly disappointed on arrival not to have been placed next door to our friends as requested who had an upper floor room with uninterrupted beach/sea view.

Regarding the food, the burgers were dry, the service was slow and a friend was given normal milk in her coffee when she asked for oat.

Service in the beach terrace cafe is very slow.

however, service can be slow when you are waiting to be served here, often it was quicker to go into the cafe' itself and order.

Would reccomend this hotel to anyone looking for a relaxing slow beach vacation.

however during the day service was a bit slow.

My room was overlooking the traffic lights and I thought I might be disturbed, get traffic fumes,

The furniture is extremely old, the room was not clean enough and the smell of sewer was unbearable.

It seems the housekeeping smokes during making up the room, either that or there is a serious plumbing problem in the hotel, I suspect the former is more likely.

The toilet smelt very badly and generally the bath room was in a bad state with mould patches on the ceiling.

The receptionist looked up local places of interest to check to see the opening times and answered our many questions 

Would highly recommend .

but with exceptional efficient service 

Was looking forward to staying here but it far exceeded my expectations.

The staff in the hotel restaurant were no better either.

The reception and restaurants have recently been upgraded an are very pleasant, food is of a good standard too.

All staff were very helpful, in fact they are some of the best I have ever come across.

Service was immediately fantastic from the hearty welcome by the lady on the front dest, to the assistance afforded by the house staff and the swift delivery of delicious evening meal from the bistro/restaurant into the open air beach side pergola.

I can’t fault this hotel in any way, the staff were polite and helpful, the hotel was spotlessly clean, there was a pleasant spread for the breakfast buffet, and such an amazing view of the beach and the sea, made it very relaxing.

A very warm welcome by the lovely receptionists.

The Ceviche Del Mar is singularly the best of its kind I have ever tasted - your taste buds will seriously explode .

Voramar Hotel

request

slow

Paid public parking nearby

Free High Speed Internet (WiFi)

Free breakfast

We were greeted at reception by Renata who was very polite, professional and friendly and asked if we could have a quiet room.

Staff friendly and problem solving oriented.

The staff were very friendly and effective.

The staff was very friendly and welcoming (including the waiters at the breakfast),

Some front desk staff were helpful and friendly.. others not so much.

Good location (near the train station), friendly service and comfortable rooms provide a very good general standard.

Staff were happy to help with any problem and were always polite and friendly.

Free wifi, friendly and accommodating staff, modern and comfortable.

but they do provide friendly and efficient service.

The staff was very friendly and the location being across the street from the train station is good if that is important to you.

The reception provided good advices of the city and the restaurant adviced us very well on local wines to match our dishes, and it was done in a very friendly and pleasant way.

good menus, good service and a friendly, professional waiter.

It is very well worth its stars, staff is very friendly, rooms are perfect (unannounced arrival), and breakfast fantastic.

The bed was extremely comfortable and the only slight criticism could be that the air conditioning struggled a bit to cope with the Summer heat as the corridors were pretty hot.

The Train station is the glass building that looks like an exhibition hall, to the left as you look out of the window.

This problem probably was related to the fact that the interior hall was not cooled.

Sensors detecting our presence gradually illuminated our way down the hallway like something out of a Sci Fi movie.

The fact that all teams from around Europe stay here when they have a match against Villarreal is an endorsement in itself.

Reception staff very helpful, restaurant was also good, expensive

Very good hotel with fantastic conditions, great staff always available to help and to make sure you enjoy the permanence inside the hotel and arround.

i woke at 4.30am to come back home and went to reception for some Tea

Our experience with the staff is ok, nothing special.

Hotel Luz Castellon

hall

Parking

Fitness Center with Gym / Workout Room

The shower was leaky and the fridge in the room was not working and there was only one small bin provided in the bathroom.

Toiletries provided are basic (soap barely lathered, I asked twice for extra sanitary bags and got none).

In addition, the other two were clogged with dirt and leaves , hygiene levels severely as you can obviously tell.

The shower leaked, toilet didn’t flush and sink was only just attached to the wall.

The shower cabin was not closed and there was no way to keep the water from running from the cabin into the rest of the room.

but it was difficult to angle it so as to avoid flooding the bathroom.

4- No mirror in the room so you have to wear your makeup in the toilet,

The room was pretty dated, with fairly elderly bathroom fixtures and furniture that's seen better days.

Overall it's an OK hotel, could be better with updating its amenities.

The toilet was noisy as it kept filling with water.

but since my wife was in the shower, she disappeared without bringing any more.

The bathrooms are a bit old fashioned and when was the last time shower gel and shampoo were offered in sachets ?

The two downsides are the shower (the shower head in the middle of a rectangular tub, weird) and the internet was pretty slow so for Skype and just general use.

Paint off the walls, dirty baths, old air con.

but you could here a lot noise from the corridors (doors slamming) and from other room (toilets, showers, etc.).

The bathroom in our room needed a serious refurb.

but supplied toiletries were cheap and nasty.

Moreover, there were many leaky (and dangerous) air conditioning units, as well as a moulding and illmaintained pool area.

It was a busy, lively and friendly hotel.

however no tea/coffee making facility housekeeping staff friendly and accommodating.

but that's insignificant as the rooms are clean staff very friendly great food and service and great location and facilities.

Bar staff very friendly - as were all the staff even on changeover post festival.

Just a lot of friendly people of varied ages having fun.

The staff were always friendly and helpful.

Stayed here for a week whilst FIB was on, really close to both the venue and the beach, clean, very friendly staff, breakfast basic

This big hotel does the job, staff are friendly and rooms are tidy and spacious.

friendly and clean
A reccomendation for everyone

The pool is spacious and nice, the staff is really friendly.

The staff were all friendly, especially the cleaners who were flexible about cleaning rooms if someone was still asleep.

Beautiful reception - friendly & helpful staff.

The buffet restaurant was good and the staff was friendly and welcoming.

Cleaning staff were always polite and friendly.

Reception staff very friendly for ordering cabs for us.

but in general the hotel is ok. Staff is very friendly and helpful.

Nice music in the evening, playground for children, clean rooms, friendly staff.

Do all (Spanish) guests think that people don't go to bed before 2h?

Clashing sounds of guests' music systems blasting out, generally between 6pm and 9pm.

Whilst in a super location, and certainly kept clean (hence the 3/5 score), the staff on arrival and throughout the stay were rather abrupt, very much making us feel more of an inconvenience than guests, saying they were too busy to deal with us.

although with so many people there, you could only get connected at 7am 
Pool is very nice although the day after the festival and two thirds of the guests must have left, they started resurfacing around the pool and felt a bit like we were in the way.

but we left for the festival around then,  bearing in mind majority  of guests are English  in this hotel they could open the restaurant  a little earlier to accommodate the guests.

they do not even remember which room has guests in already.

We were booked into this hotel as international guests for a small conference in Sept.

There were pool monitors everyday going around checking peoples room no,s and names which was a very good idea and on the busiest day of the festival they were stood right at the entrance of the pool so that only hotel guests good get in.

By the time the festival was on, the clientele was very mixed, with large number of brits.

This hotel, this hotel is just something special, amazing views, amazing pool, balcony, nice staff, great location and it looks amazing inside; one concern, food.

Lovely added amenities included in my stay such as being greeted with a ham and cheese sarnie hurtling towards my head at 300mph as I exit to my balcony.

The hotel has lovely staff and a great pool/pools.

Dining hall was really noisy,we were offered to sit outside to get away from them which was nice of the staff.

My sons football team travelled from Manchester.The hotel and staff were very good.Our boys are very well behaved and didn’t cause any problems for other residents staying at the hotel.The staff in the restaurant were very helpful especially Ruben who is the Chef,my son has food allergies and he took great care to cater for him.An all round good hotel.

Room was adequate for a few days stay, kept clean by our room attendants, clean towels etc.

Hotel looks lovely from the outside and in reception.

The same goes for the reception desk and the central elevator.

They took payment a few days after booking and took £110 too much and didn't respond to any contact.

Having said this, all the staff that we came into contact with were excellent.

Nice hotel,nice room,great vieuw,good communication.

Hotel Intur Orange

guest

bathroom

Paid public parking on-site

I travel world, was shocked that they charged me 2.5 Euros for a Glass of Ice AND they didn't offer any public ice machines.

The room is very dated, bathroom is from the 60s, and most annoying was the lack of power points, I found one in the room from which I had to charge my phone which was laid on the floor.

As a result, I got charged an extra 30 euros at checkout which I had to pay.

NH, how am I supposed to charge my phone at night, or multiple devices at the same time?

..If you don't stay here for the small amount of money they charge, you are mad :-)
Tell them Sharon, Pete, Gaz and Clair from Leeds sent you xxx

There is only one plug socket in the bedroom and no ironing board in the room

Check in and out was very easy the reception staff were super efficient friendly and welcoming.

Check in and out handled efficiently by the friendly helpful staff at reception.

Like always: nice location, clean room, well equipped, excellent breakfast, friendly staff.

The NH Castellon Mindoro has very friendly and helpful staff.

The front desk staff is just so helpful and friendly.

Friendly staff, good rooms, close to center restaurants, easy parking.

- good accommodation
- comfortable room layout
- constant maintenance of the cleanliness of the room
- friendly staff
- good view from the windows
- Relatively close to the sea
- every morning a great breakfast

We liked the central location and the manager and Monica were very helpful and friendly on check-out.

Finally and very importantly the staff all seem extremely friendly.

When you arrive to unknown city you thank the best friendly support you can receive .

though and I'd recommend the hotel - especially because of the friendly staff!

Staff very friendly, rooms clean and always nice to have a decent stocked mini bar.

Breakfast is plentiful and the lobby smartly decorated with well trained and friendly staff.

Found all the reception staff well behaved and friendly at the same time with appropriate clarification and help whenever needed.

The staff were also friendly and helpful.

The staff was very friendly and the breakfast was good.

Although I arrived late I could still have dinner and was attended in a friendly manner by the staff both at the reception and in the restaurant.

There's a bed, Nespresso machine & an elevator.

No bar or even self service vending in the hotel, and a 4* hotel should not close its restaurant for a month's holiday, in my opinion.

But the coffee machine doesn't work properly, the coffee table is barely standing the air con is not cold enough to cool the room and probably needs at least re-gassing or replacing.

There was a separate seating area with its own television; even a coffee machine with pods

The only problem was their ice machine was broken.

The gym was old and machines were broken.

Furthermore, reception didn't inform me, after not charging the first 2 nights, that there was a charge until they showed up with the ice & a bill (only requested 1 glass, they brought two, ONLY AFTER the 2nd call & consequently attempted to charge me 5 Euros, outrageous, No ramp for luggage.

When I get a call I have to get out of bed to take it?

The Senator is really a 3-star pretending to be a 4-star due to their staff.

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