In general food is average especially for the money you pay.

Overall it is an average property and needs to buck up to maintain the standards.

What they won’t tell you about this hotel

1- rooms smell of the damp
2- plumbing is shoddy,
The bidet doesn’t work so get ready to use loads of toilet paper
3- The electric kettle has a broken top
4- The food is average at best
5- Coffee at breakfast is watered down
6- And the best one- there’s a roach in the tub

This is extensively super expensive with average taste food.

These places/things include 
1. carpets in corridors leading up to the rooms - worn/damaged, 
2. breakfast hall - base-boards in dismal state clearly no one paying attention that can be fixed by inexpensive ways and avoid this being eyesore in another wise beautiful hall
3. lancelot garden - most disappointing that the benches, light fixtures were broken and such damage could not miss of an untrained key (like me an average guest) and how does not be noticed by trained staff that are to notice and fix such things. 4.

The Bathtub on the Manor section was slightly smaller for an average person.

Breakfast buffet was slightly disappointing due to the variety of spread, average taste and pretty ordinary service staff.

The food is average as well as the service.

The electric kettle too in the room was broken.

Bread was dry and broken on the second day.

One bed side light hanging broken & un-operational. 3.

Bicycle was broken, only one elliptical cycle and 3 runners was busy.

but mine were all open (seal broken) and one had been drunk from). gross!

Looks like the maintanace is not done properly, most of the things you will find in broken state.

Best part about this property is the crew over here…I guess this hotel has the best staff….kudos to Ritika, Haba, Rahul, Mahesh, Ranvijay and Shilpa…crew is very helpful and friendly.

It was an amazing experience - the excellent service and friendly staff.

The most peaceful luxury hotel with the great service.Would recommend to visit once if you are coming with family or for business meetings.You would love it.All friendly staff and their services.

The staff at the hotel is extremely friendly and helpful.

Chef Venugopal was really friendly and helpful in making sure that any special requests that we had were taken care of, such as preparing baby food or sterilising feeding bottles.

but the overall experience ranks high on service and friendly and attentive staff.

I thank all the staff who are very friendly and always listening.

The staff were very friendly and took great care of us.

!Thanks a ton to the entire staff for their hospitality, they all truly did a remarkable work at my three day wedding celebration right from room check-in for all my guests, wedding food, wedding decoration, morning breakfast .. especially Chef Venugopal he was soo soo kind, friendly, accommodating and helpful and truly made my wedding hassle free, fun and amazing.

Even the Royal afghan team was super hospitable and friendly. Any one planning for stay or food should try this place :)

The staff is very friendly and helpful which speaks volumes of the management.

Wonderful massage with Latha very welcoming,high quality  massage, very clean spa and  friendly staff.

All the concierge staff were friendly and ready to assist.

Safety protocols followed in covid 19 pandemic was fabulous

I have a great day in Windsor hotel the staff is very friendly and supportive very much also iam very much Happy to inform to others to visit Windsor manor hotel for business trip

The staff was super friendly and amazing.

Started with the smoothest check in done by a friendly front office staff in our sanitized,neat clean room-with a balcony  and a "beach " umbrella to boot it was one of the best hotel experiences I and my wife have had in our umpteen trips to various destinations.

They should seriously consider in investing more on guest experience rather than guest relations!

All the staff took good care of me especially Mahesh the cashier and Rahul Sharma also Khushi and Haba from the guest relations , Ms. Stella the duty manager.

A very nice place to visit and stay , lot of friendly staff 
And a very good ambience and good food also very 
Hygiene ,And as guest relation khushi helped us with our needs well and over all it was a good stay .

Mumtaz from guest relations she escorted to the room and explained about the hotel.. and also she had took us show around the hotel.. she's very helpful and professional.. we would like to come back..

Highly recommended 
Mumtaz the guest relations officer is exceptionally courteous and continually endeavours to give the best of herself.

excellent service,overall pleasant stay in Bengaluru
affordable prizes.Shifali Mengi is excellent relation with guests she is very good nature friendly &smilingly welcome guests.

Mumtaz from guest relations helped us very much.. and also thanks to nungti was being helpful.. we would like to recommend to others..

I am so amazed of her service.. before we check out I conveyed my feedback to one of the manager as 
well.. she's the best Guest relation.. really we going to miss her.

Neelansh and Saurabh duty managers and Khushi from guest relations.

a very good experience , specially the food and hospitality by khushi from guest relation was very good .

The staff is very helpful, Miss Mumtaz from guest relations is often around to see if everything is going well for us and if we need anything.

Guest Relation Executive ms. Mumtaz is very smart and proactive.

I had comfortable stay.. the room was really good.. Mumtaz from guest relations escorted to me.. she explained all the fecilities of the hotel.

Mumtaz from guest relations helped us to find the good restaurant..

It was such a beautiful gesture by Ramanjot from Guest Relations, decorating the room on our wedding anniversary by arranging cake, bouquet, personalisation pictures of me & my partner, the beautiful towel art!

Raman from guest relations took care of the anything I required, which I really appreciate.

Encountered Khushi from guest relations and she was courteous and did her job very well .

The front office team was very helpful , Khushi from guest relations was very nice and kind  ! !.

The hospitality is excellent , khushi from guest relations was very helpful as she helped us in choosing the restaurants.

Mumtaz from guest relation  escorted us to room and explained about facilities..food was good.

The basic principle of filter coffee is that if you let the decoction stand for over half hour the coffee tastes stale.

I think that they can definitely improve on the deserts/pastries because they are stale and not fresh.

Some desserts which stood out for me

a. Rasmalai - The usual challenge with Rasmalai is that the milk is mostly watery, or is too thick (and probably stale) which means the flattened Chena balls do not soak the milk well.

The first room smelled of paint and dirty carpet.

HK might need to look into the weird dampness and stench in the Carlton Suite.

Stained upholstery, smelly carpets, mouldy feeling in both the rooms.

The only reason why I did not think it was perfect is because the rooms were a little damp.

1) Unpleasant smell in the corridors
2) They do not maintained basic stuff in the washroom - No shower gel and no dental kit.

We found the rooms to be crammed up and having a musty odour.

I used to be a regular at this place and their mansion rooms stinks.

My first reaction was to leave it running so the smell would go away.

The only problem with the room was that it had been so newly renovated, that it had a very strong paint odor.

but as a non smoker, I prefer to stay in a non smoking room.

The only thing that let it down was the room, it smelled damp and musty as you walked in and the decor and bathroom, whilst in keeping with the character of the hotel were very tired and not of the same class as the rest of the hotel.

th check in was a major letdown - I had booked a non smoking King size bed while the hotel offered a twin bed in a smoking floor!!!

When I picked up my car after a couple of days, it was a mess because flowers and leaves had fallen on it for two days (not much bird poop).

The place is nice and quiet.The service is perfect like everytime I come, a very special thank to Anindita, Mukhiya and Jagagdesh for their kindness and professionalism.

The staff at the Raj Pavilion are very attentive and service-minded.

Jagadish sir manager at Dakshin has an excellent support staff with Nandish who really makes a difference, we could not make justice to the excellent preparations of Chef Kashi, really love the visit to Dakshin, keep it up, happy Dasara to all the staff at Dakshin

Treat yourself with an unforgettable dinner and make sure you ask for Dayananda, one of the friendliest and most helpful people in the team.

Staff over there is very nice and especially Mr Rahul at the front desk was very helpful regarding my queries and is professional too

Thanks to the front desk for upgrading the booking.

Prashant is a life guard, who has maintained pool well and is very cordial to the guests.

This person, Tausif at the gym is amazing.. he is very knowledgeable and can advise the holistic routines that are professionally personalized for you..

The staff is very hospitable and cater to all your requirements.

Wow such a beautiful place wonderful experience ,Ms .Shilpa was a such a sweet heart  the way she was explained about the place and property it was really good and other staff's are also very professional and awesome..

the services of the front desk staff are above board and particularly Ms. Nisha is very impressive and cordial.

The Lancelot Garden too is exceptionally charming and definitely worth spending some time in.

Chefs Kasi and Thambi, Prava at the Taj Pavilion, the team at Dakshin and The Royal Afghan, and the housekeeping as well.

always matter, at the Windsor, it was also the warmth of Satvik, Deputy GM, Arun Kumar, F&B, Chefs S. Venugopal and Rajkamal, Pawan, the superhero serving all the tables at the lounge, and Jai Shankar, housekeeping and many others who made our stay memorable.

Amazing food and lovely experience  of staying here …just loved the well groomed old staff and chef is a magician ..food is so well done that I don’t miss my delhi 

My booking was done by name of Bhavneet singh 

Check in 26 th jan 2020 and check out 29th jan 

It’s my 4 th visit in past one year and I’m never going back to any of the property

Warmth and welcoming (Harry, Jayram, Ashika, Prava).

The whole team made my experience special.

Incredible dining experience for frontier food like Kebabs etc.

ITC Windsor in Bangalore is the best experience I’ve had.

ITC windsor will definitely impress you with its asthetics and hospitality.

It was a good experience swimming in ITC winsdor swimming pool.

Ms. Ila, Ms. Stella, Mr. Suhail and Mr. Rahul really added a lot to my experience.

We also had a full body massage at the spa and that was a lovely experience.

Chef S. Venugopal ensured a very enjoyable breakfast experience.

It was a fabulous experience 
Their manor rooms that open in garden have a totally different experience 
The housekeeping was perfect
And the food as usual Amazing 
Will always stay  here when in Bangalore .

Lounge reminds that we deserve a break ………………………………..

Good hospitality! !

I admire Itc Windsor a royal hotel and also as a palace , 
the hospitality and the service are excellent.

But what set the experience was the hospitality, led by Satish, along with Ashika, Shiva, Himanshu, and Balamurugan.

The stay here was a wonderful experience, thanks to the whole team of ITC Windsor for being such wonderful hosts.

Overall the experience is royal, surreal yet homely stay.

Staff are extremely courteous and the ambience is mind blowing.

The ambience and the hospitality is best.

The ambience was way too good with all the strict safety/hygiene protocols in place.

The ambience is very welcoming & staff very warm, pleasant to make our stay memorable.

It is a real transformation in the ambience.

The ambience here in the restaurants is amazing .

Had a good experience with this hotel service is excellent and the hotel has good food loved the ambience and the garden is very beautiful and overall it is relaxing hotel surely I'll reffer to my friends 
Special thanks to Mumtaz

The ambience was extremely beautiful and rooms were spacious and  very well maintained.

The beauty and the ambience of the hotel is amazing and the staff is ensuring the quality in every aspect. .

We came here for a wedding and really enjoyed the service and food here the staff is very helpful and friendly the ambience is Nice and good.

Just loved the ambience , the rooms and the service was tip quality .

The pool by the side is amazing at all the times, would like to thanks Nisha from the front desk and Also Nungti for being so real and amazing, they personally prefer me to Dine at royal afghan restaurant, that serve amazing  north Fronteir cuisine, love the ambience and Thank You Nisha and Nungti for your exceptional service, will visit this hotel real soon😍

Came here for a vacation with my family and had a good time here the ambience is spectacular and the collenial looks is mesmersising the food at dum pukht is great the staff is very courteous especially Ms shefali

The food is good and so is the service the ambience and interior is very good the staff is very friendly and professional I like the South Indian restaurant here plus they offer amazing service to us ms Shefali, Rahul sharma , Daksh , Sohail and Kashyap

Itc windsor is one of the best hotels in bangalore,love the ambience of all the restaurants.

THE hotel is beautiful and love the ambience of royal afghan nearby to the poolside, love the food.

Interiors are very appealing and the ambience was very pleasing.

The ambience and rooms are too good ms shefali,anuj, hesham and ms Kim were very helpful to us

the food here is good and so are the staff lovely management the ambience and heritage is to die for nice places to click pictures the rooms and gardens are amazingly good front office is very helpful specially shefali hesham ranvijay

The ambience of this property is great, food was also good.

ITC Windsor, Bengaluru - a Luxury Collection Hotel

average

broken

smell

staying experience

relation

the-ambience

Indra was taking care of my room servicing, very neat and well experienced, spotless room service without disturbing my work setup(laptop, desk, and all).

The Laundry person Priyesh also took good care of the clothes on a regular basis.

Special mention to Bijainee and her team members Anjan , Jp , Rahul , Nivas,  Yashwant,  Guddu & Somir for taking care of all our requirements and making the event a seamless experience.

Rooms were clean and tidy and housekeeping staff Himashree was extremely helpful in taking care of us.

The way she took care of us was really lovely.

The attendees at aloft took alot care and attended to alll my needs and quires during my stay at aloft.

They really took a lot of care of my room and were awesome.

Rishabh and Mitu made it even better, took good care and always maintained the cleanliness.

Indra took great care of me, everyday when I came back from office I was pleasantly welcomed with a clean and decorated room.

The staff was genuinely interested to take care of every tiny detail within their scope which made me love my decision of staying here.

Rishab and Mr Sharma were very helpful,my preferences were well taken care of .

Special mention for Washim, who took care as if he is our friend,served us in Happy hours as nobody has served.

Indra and Bimal, very friendly and supportive and taken care my room services in a proper & efficient way.

They take care of your wishes and go over and above to fulfill.

The hotel is great and has very good service and everything is well taken care of.

Rishab, who is very polite and taking care of my room cleanliness and hospitality.

Wanna hv some  special care and excellent service. ..????

There was least care being taken to stop this menace and so in the main lobby the common house flies . .

Had a wonderful stay and everything was completely taken care, really appreciate the effort from all the staff, moreso from pryesh who absolutely wonderful and made feel at home.. suggest aloft for family or business stays

Special mention to Mona and chef Satya who took extra care of my dietary preferences and their service!

Very Well maintained rooms, Friendly staff.

Liked everything while staying here, especially, the cleaning guy who cleans my floor Mr. Kritu Dos, he is so friendly and great, otherwise the games and the pool area lawn area, everything is maintained well

Thanks to Himashree for her best service.she is very friendly and used to give immediate response.

Abijit was very host friendly and made sure I loved the stay.

Thank you @indira and @narendran for the fabulous service.they were cleaning the room daily and they were very friendly.

Ambience is very good, food is delicious and tasted all the varieties of food, especially loved the desserts.Staff has friendly behavior and made the stay more comfortable.

This hotel is really well run and friendly.

Very hardworking,friendly and dedicated crew members especially Himashree who was really very efficient with her work!all the best for her future!the rest of the members were also friendly and efficient with their work,their food was good also.

The whole aloft staff is very friendly and understanding.

Himashree and Ganpati are very good and friendly.

Pleasant atmosphere , friendly staff, good food .

My stay is awesome and staff are very polite and friendly.

To be honest all the staff is very friendly and also smiling and welcoming.

The hotel has awesome services and very friendly staff.

The entire staff is very friendly and courteous.

Bijayinee is so friendly and kind , we really want to appreciate her for her excellent work.

If you work near Cessna Business Park, than there is probably not an alternative to overcome the problems of traffic in Bangalore.

When I stayed here before, I didn’t have these noise issues facing away from the pool.

The only major concern was the traffic in reaching the place.

Namita did a great job and helped us with all our needs
Staff at the restaurant were very helpful.

Himashree, Kapil and Thaniyal these guys are excellent room service staffs who made my stay at Aloft very comfortable.

Nook restaurant -  Awesome food with lot of varieties, great thanks to all chefs, managers and restaurant staff.

but here in Aloft I must say food was a blessing, from taste to preparation everything is a top notch thanks to chef Rajesh & Saksham, Restaurant manager - Jyotirmoy, Restaurant staff (always welcoming) -  Samarth ,Nirmala karki 
,Ashok Sahu, Tapas pradha,Ganesh kosari, Raj (bar manager) for exciting deals.

The restaurant staffs also gave me a sweet farewell with a box of cookies and a cake which was yum on my day of check out!!!

The room service by the staff is brilliant to say the least.

Kudos to the Restaurant manager, Anjan the staff  Nirmala, Soumya, Mona, Chef Rajesh and others who made sure that we are taken care of every time we visited the Restaurant.

Special mentions to staff from the restaurant Nirmala, Stayendra, Saksham and Mona who had taken care of every single taste bud I have by treating with some of their customized delicacies.

Very vibrant atmosphere, great food and hospitable staff.

Aloft is amazing place for stay excellent staff in restraunt excellent taste of food.

Amazing staff starting from front desk/ F n B/Room service and so on..  Everyone is in continuous efforts trying to make the guest fell comfortable and homely.

Had a great stay here, good food and staff is really helpful.

Especially  the my Room service guy Shubha was really nice and I didn't  face any problem.

It was an absolute pleasure to stay in Aloft for 15 days .The hotel is very well maintained and consists of well trained staff.Every person with whom I interacted is quite professional and cooperative.The room service guy Shubha is very polite and always ready to cater to the needs of customer.

Also room service guy shubodh is very polite and helpful.

Room service guy Jibonda and his team did a great job in cleaning which made the stay very hospitable.

The room service lady (Indra) was very courteous and made my stay at Aloft comfortable.

Kudos to the room service team for maintaining such level of commitment towards their work.

Indira from room service team was very supportive.apart from that they also provided wi-fi with High speed.

Got the best service from all the staff memeber.

The food quality is also nice and Nirmala will always greet you with a smile and help you with the food service

desk assistance is also good throughout the duration of the stay at Aloft.Had a great experience.The food menus and services were carefully curated

We always want them when we need any assistance or service.

Got the best service from the hotel and the staff.

Thanks Aloft cessna business park ..U rock team.

They are humble and trained very well for their job.

Service is excellent, Priyesh from laundry has been very courteous, he always delivers with a smile.Himashree ensures room is spick and span everyday, she even leave cute towel art.Enjoying my stay.

A special mention to ms. Nirmala karki for being so welcoming and showing excellency in service.

Thank you team for your flawless efforts and kind support.

We had our Corporate event at aloft in Sept 2022, and my entire team was very happy with the overall hospitality and services provided by the Aloft team.

Thank you aloft team for the wonderful experience.

Stayed at the hotel from 22nd Sep to 5th Oct & let me tell you the experience was awesome.

Must visit if looking for a wonderful and luxurious experience.

To summarise, Aloft is one of the best hospitality experience I had so far and would definitely revisit in upcoming business trips.

My experience at hotel aloft is wonderful.

We had 4 days of training at this venue and the overall experience was very good.. yeah, there’s we had little issue with A/C

The hospitality is really good and house keeping staff especially Kritu maintained the room very well.

Had a great experience with our stay of 4 days.

I have been so overwhelmed and delighted with my recent stay at Aloft that It's a must to extend a gesture of appreciation here for your services (beyond par)and staff’s hospitality & generosity.

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