He was very friendly and polite - unfortunately our visit coincided with a holiday in France so many local restaurants were closed and the hotel does not have a restaurant.

although we visited during summer holidays when many of the shops closed for a week or two and just left a sign in the window.

but no: their restaurant was closed for decorating; they didn’t provide room service & their list of local restaurants were all closed.

However on arrival we found that the restaurant was closed indefinitely.

but my sleep quality was bad, I was awakened several time a night due to noise.

but beware of the town: it was a Monday in mid August & there was a distinct lack of open restaurants due to what was nearly a blanket vacance.

Due to one night stay and late arrival just visited a bar around 200 yards away

Car parking (free) accessed via the back of the hotel.

Ideal location in the centre of town
Clean, safe, comfortable with secure parking.

A really nice hotel in a good location with parking out back.

Hotel was centrally located, parking outside, payable on the street.

Great location, nice room view, easy to access everywhere and easy for parking.

There is a small parking at the back of the hotel, which you have to know.

Surprisingly straightforward coming off the motorway, 3 roundabouts and a few roads later we pull up in the hotel’s small private parking area, the gates were locked after we arrived so it was nice and secure.

The basics: fantastic air conditioning, good (free) wifi, and we got a secure (garage) parking space on request (plenty of free on-street parking and also in the hotel's own open air car park).

Parking was easy to come by, and there is no cost if spots are available in the courtyard.

The staff were exceptionally organised, friendly and helpful upon our arrival and there was plenty of parking available.

but there was plenty of on street parking across the road (usually pay to park but was free on Bastille day).

Good parking, and if you driving a special bike or car, they have a private garage for 7 euros extra a night,

Parking for free on the back of the hotel.

For the rest it's a pretty standard BW offering with an adequate buffet breakfast (poor coffee though) and good parking alongside (locked in the wee hours).

Excellent value for money, helpful and friendly staff, free onsite parking, free breakfast for the kids with great selection of cooked bacon, scrambled egg, croissants, cheeses, yogurts, fresh fruit.

I drove a large van and found parking with out blocking entrances impossible.

This is well situated a few minutes from the motorway and yet in the town centre for bars and restaurants.

Although there are several restaurants and bars in the town central area we enjoyed an evening at an Irish Themed Pub a few steps from the hotel which has a nice buzzy atmosphere, a good music system and good food and 17 beers on draft !!

Several restaurants and bars in the close proximity of the hotel.

Good location -on the edge of the town centre with a few bars & eateries nearby.

Some nice bars and restaurants nearby within walking distance.

It is well positioned for shops, restaurants and bars.

The hotel is centrally located and there are a large number of bars and restaurants within easy walking distance.

but lots of very nice restaurants and bars a few minutes walk away.

but we found some really nice restaurants and some out of the way bars.

The hotel room was spotlessly clean, electric shutters provided privacy and quiet, with an immaculate bathroom and separate toilet and a lovely big double bed - extremely comfortable and lovely sheets.

Very quiet hotel (although it felt as if there weren`t many guests which could account for it) with comfortable, clean rooms.

Nice clean room, small bath low pressure on the shower, wifi good friendly staff not overly expensive.

Housekeeping is excellent, the room was always spotless after their daily service.

But for me it is important that a room is clean  AND QUIET.

The rooms are very clean and well equipped.

Hard to put it into words - staff were attentive & very helpful; room was clean & comfortable; off road secure parking; breakfast was good.

Rooms are clean and spacious - mine came with a balcony that opened onto the park.

Rooms were clean and bright, staff were efficient and helpful, location was excellent, facing a nice square where you could watch people play boules.

Conveniently situated a short walk from the town centre, this is a modern hotel with quality furnishings.

Our room featured a balcony that looked out onto beautiful vineyard hills and parts of the town.

We had a comfortable night's sleep and enjoyed good views over the tree lined town square from our top floor balcony.

Villefranche is like a main town for Beaujolais, like Beaune is for Burgundy.

Good location in a quiet square close to both the railway station and the centre of town; decent-sized room with comfy bed, kettle, minibar and big bathroom; gym; very quick check-in and -out; friendly and helpful staff.

The location is located at a charming typical French town square.

This hotel was listed as the best hotel in town?

Added to that the town is nice to walk around to find somewhere to eat and just a short detour off the motorway.

Room very modern and clean, well fitted.good central location for the town.

Villefrance sur Saone is a vibrant little town at the edge of the Beaujolais great for visiting the local wine growing area.

About five minutes from the A6 Villefranche peage / exit and located in the town centre with plenty of good restaurants within a few minutes walk - we usually go to L'Epicierie which has traditional French cuisine at its very best in a lovely bistro atmosphere. .

It is close to the town centre and it's easy to get to the motorway.

Nicely situated in center of Villefranche at the town square.

Best Western Plus Hotel Plaisance

closed

parking

town

restaurant bar

The beds were comfy and the bathroom was brilliant.

Comfortable beds, if a little soft for me.

The beds were comfortable and my kids thought it was the best wifi of the holiday - they were able to download films (with a VPN) and stream youtube quite happily!

There weren’t many restaurants in the vicinity so this stands out.

Spent 1 night in this hotel while on the road, and it is conveniently located off the highway.

convenient for stop over whilst driving to Spain.

cannot fault the place for convenience of acces or valus for money.

I found this hotel very convenient for a night stop on our way down to the South.

It was over ten minutes before she came to deal with check in of guests.

I wouldn't bother with breakfast, it really was not worth the 21 EUROS for a yogurt and a pastry.. also we weren't keen on the buffet set up as we saw other guests not following the procedures and touching food

but particularly the restaurant was overwhelmed by the number of guests.

When I asked the restaurant staff they said the higher prices was due to a shortage of wines in France which is absolutely false.

Not at any stage during our meal were we asked if everything was OK, we were  ignored.

My only complaint was that a dozen eggs were put out, and when they had gone they were not replaced, someone asked for eggs and had to ask again.

At this price you don't expect to have to keep requesting for what you are paying for.

The room was spotless, very clean, as you would expect.

Good value for the prices we paid, with friendly staff and nice clean rooms.

What should you expect from an Ibis Hotel - in fairness, they are a budget chain that usually provide clean rooms, sparse and functional.

The room was clean, the shower hot, and we had an excellent sleep.

For what it's worth the restaurant is nice , good value and the rooms are spotless

For around 80 euros we got a nice, comfortable and clean room; they are always dog friendly which is brilliant.

Access to and from the autoroute is short and easy, rooms are clean and comfortable and we have always found the staff to be helpful and welcoming.

Tipical Ibis style,  clean rooms fast check in.

The room was clean, the bed was excellent and the bathroom had everything you need.

Ibis Lyon Villefranche Sur Saone

small room

request

guest

convenient

comfortable bed

room cleanliness

Clean rooms, very nice breakfast selection.

but they also blocked a significant amount on my credit card (250 EUR) and didn't release the amount at the moment of writing this review, 4 days later.

The only negative I have to say, is that til today 8 april, on my creditcard still is the amount of € 150,00 (date 22 march) reserved and I will ask them to correct this, because we have al ready payed the amount for the room before and diner has been payed by creditcard date 24 march!

The only down side was the 30 euro overnight parking charge which I felt was a bit excessive.

but remember to insert your room key card into the slot in the lift before you press your floor button.

Our first greeting from 2 of the rudest receptionists I have ever experienced, were, " Where were you yesterday - You have been Charged" - so it appears there was a mix up in the booking,

It is close to the highway, easy parking in the underground parking garage, comfortable rooms and friendly staff.

Room (exclusive one)  was large, not noisy and no vibrations even if fast trains line (TGV) a passing in front of the hotel.. A convenient underground parking is also available.

Parking indoors, friendly staff, good location.

This is a good, comfortable, smart hotel in the centre of Villefranche, with secure underground parking (always a bonus when we are driving around France).

Parking is available in underground parking.

Within easy walking distance of the town center and nearby restaurants

The rooms are well proportioned catering for all requirements 

Very friendly and professional staff

Ample parking available

but if I am right, these are paid parking too.

On first appearances all looks good, known chain, parking under the hotel, all the bits/amenities you'd expect -

It was easy to find and had secure parking 12 euro a night - easy walk into town for choice of restaurants.

Underground parking at 10 € was quite welcome.

Underground car parking available costing 11 Euros for the night

There is secure underground parking and whilst it is tight for a Range Rover it is good parking for €10.00.

The hotel has a parking under serveillance.

Galerie Céline Moine et Laurent Giros, Palais des Thes, Marche de la Creation, Chefsquare (ex L'Atelier des Sens), Tresor de Soie, Chicha Menzel, Pick-et-Boch, Inspiration Concept Store, Musee de Fourviere, Le Bal des Ardents, La Vierge Doree, Basilique Notre Dame de Fourviere, Guided Rooftop Tour Notre Dame Fourvière, Traboules - Hotel Cour des Loges, Parc des Hauteurs, Eglise Saint Nizier, La boutique de Mathilde, Le Chabada Cafe, Marche Alimentaire St-Antoine Celestins, Chapelle de la Trinité, Maison Brochier Soieries, La Chope de Lug, Cavavin - Lyon 6, L'Atelier des Chefs, The Saint James, Ugc Astoria, St Jean Délices, Assia Lingerie, Maison Du Crible / Pink Tower Of Lyon, Parc Etienne Gagnaire, Vieux Lyon, Le Bois Debout, Chair Follies, Rue Saint-Jean, Traboules du Vieux Lyon, Loutsa Torrefacteur, Passerelle Du College, Musee de L'imprimerie, Stella Stellina, Musee de l'Imprimerie de Lyon, Candle Store, Bar La Ruche, Cabinet de soin en Bio-thérapie, Parc Edouard-glissant, Comtesse Du Barry, Colline de Fourvière, Baitong Thairelaxation, Boul'Dingue, Maison de Lorette, Kanpai Tourisme, Belle De Maïa - Maison De Beauté, La Renaissance Du Vieux Lyon, Le Prestige Spa, La Longue Traboule, Secrets d'Apiculteur, Le Morgan's Club, Gallo-Roman Museum, Halle Tony Garnier, Cicerone | Visites Guidees de Lyon et sa Region, Go!

Good, clean, neat & tidy hotel in central location for walking to restaurants and getting taxi's as needed.

The restaurant offers very good food and the breakfast buffet is convenient.

We were very surprised by Michelin awarded cuisine at Ici et La restaurant on site.

But the restaurant on teh evening and the quality of the food was excellent and appreciated by the whole family!

We had dinner once; I was very happy with my meal

A very good experience fueled by highly professional staff  and a very good  restaurant.

Decent dinner restaurant , friendly and accommodating staff at reception and restaurants.

Staff a Reception very helpful as were those in the restaurant.

Excellent restaurant, far above average !

Location is excellent, just minutes’ walk to restaurants and shops around.

They allowed us to check in both early and really late, the food was good and they provided us with all the info to get to the wedding without trouble.

The dinner in the restaurant was very good

We got a very good dinner with sole fish and vegatabals as frittes and tatare saus - delicius.

It's an easy walk to local bars and restaurants.

Good Choice for people who pass Lyon northbound , not far away from motorway 
Rooms are very clean, quiet  and comfortable.

Stayed at the hotel for 2 nights and Enjoyed the hotel for the following reasons:

- Great service from all staff, they are very helpful
- Modern and clean rooms
- Free wifi!

but a great quick lunch and very friendly staff, we were pleased to have quiet, comfortable and clean rooms after long day, even when we had arrived early our first day.

I stay here for business, lovely hotel, nice big rooms and clean, no coffee or tea facilities in the room which is disappointing, nice restaurant

That's it :-)  

The rooms are clean and spacious, the bathroom was really nice too.

The room was clean, convenient and the hotel is a good surprise for a town like Villefranche-sur-Saone.

Hotel Mercure Villefranche en Beaujolais Ici & La

creditcard

restaurant

breakfast selection

After some minutes, she finally acknowledged my comments and admitted the breakfast charge was incorrect.

but hotel not to be recommend price/quality not in balance.

The SPA area can only be accessed by adults and is not free of charge and is € 43 for two hours per person.

Connected wine cellar charges between 8 and 15 euros for tasting.

At the end when presented with the bill, I noticed I had been charged for a different higher priced wine. When I remonstrated, the waiter calmly said "well for 4 Euros more etc, you got a much better wine!"

The final straw was when the hotel took an anauthorised four figure payment from my account to cover "extras" before sending me the invoice.

Breakfast was served in our room at no extra charge and free wifi was available in our room as well.

Unfortunately the set menu didn't change and rather than give you a credit towards your second night's dinner so you could pick from the a la carte menu, you had to pick from the same set menu (three choices only for each course) that you'd had the night before.

They then charged us 70 Euros for four sandwiches!

I would warn any potential guests to check their final bill thoroughly should they risk staying here! !

Nobody to give some guidance and to remind those guests about the correct behavior.

For the really affluent guests, there are instructions for arrival by helicopter as the Chateau has its own helipad.

Watched the helicopter picking up guests.

One point that I think is important to note is that the number of rooms in the chateau itself are limited and the majority of the guest rooms are within a nearby annex.

Unfortunately the guest rooms and amenities do not live up to visuals.

I feel there was maybe a little to much emphasis on the corporate side & not enough for the guests.

The restaurant is in the old chateau and the hotel requests guests to wear casual dress in the restaurant.

but it didn't help on check in to have the receptionist say, "yes, we have many guests who make that mistake". Aaahh!!

The food was of the kind that one would not want to eat every day which was rather fortunate as when about twenty hotel guests tried to book for Sunday evening they were told they could not be accommodated.

but with pretentious pricing and small portions (the steak was 45 euro and was about 150 gr), the fish overcooked, dry and 43 euro.

Nice hotel overall - I wouldn't be running back there too soon given the cost,

When I asked to book the spa (you have to pay an additional cost for the spa, and the massage cost does not include the spa cost - never seen something like that in the 40+ countries I have visited) - she put me through to the spa reception and no one ever answered.

but at the moment of refurbishment we would not recommend to pay the full price.

I think that the hotel is significantly over priced both in accommodation and in the restaurant as it is Michelin listed

For the money we paid, we felt that the indoor pool should be a no-charge offering.

which you'd probably have to be because the rooms are PRICEY!

We ate in the restaurant which was fairly average compared to other places we've experienced in France, and it was very very expensive.

This property could be so much better if they paid attention to some of the details.

Finally, the prices for the bar and the minibar were very expensive.

We also thought the price of about 40 euros/person for 2 hours was a bit much.

Finall insult, to use the modest Spa for up to 2 hours you had to pay 42 Euros.

Gorgeous chateau, unfortunately we were relegated to some 70's looking outbuilding, not worth $1,000 night  we paid for 2 dated looking rooms that were too hot.

So if you stay, make sure you request a room in the chateau itself and be prepared to pay a lot for the room and any little extra.

but did not live up to the expectations raised by the location and price range.

though expensive and we ate elsewhere the second and third nights.

Also when one diner who was not hungry enough to tackle the extensive menu and asked for an omelette he was told this was not possible.

A month before the stay, we asked for a lunch reservation and we were told the restaurant was closed.

I asked to speak to the manager, who took 30  minutes to appear. I explained as patiently as I could (not very!)

but I was surprised to be asked to vacate our table to take coffee at only 8.30pm & we had only sat down at 7.15pm - this is a minus point in my view - & very unnecessary.

We asked if they could make sandwiches, omeltte or salad etc and with very bad grace he agreed to make sandwiches.

The rooms are clean, comfortable and quite,

We splurged during this stay to enjoy the spa package where we received a really, exceptionally wonderful massage and enjoyed the spa facility.

I was really looking forward to staying here with its amazing restaurant and spa until I noticed that the restaurant was closed.

Since the alternate hotel they offered to us was not the quality or experience we were looking for, we scrambled to find another place, staying in Provence, and found a nice place in the Luberon Hills (La Phebus & Spa, which we highly recommend).

the spa prices are normal in that fantasy world. .

Nice outdoor pool and a smaller SPA area.

We found a nice package on voyage prive that included the hotel, spa, and dinner.

The illumination of the area where Sauna and the Hamman are located appeared to both of us very low, almost dark.

The Spa is well run and professional which is not always the case in hotels.

This is a big commercial operation with beautiful grounds, lovely outdoor pool, Spa, wine tasting of local wines and an excellent restaurant with well priced local wines.They do weddings and conferences.

The hotel has plenty of car park spaces, a nice open air swimming pool and a good spa.

The Chateau promotes itself as a hotel, with facilities for meetings and has a vineyard and Spa.

On the + sides: nice spa + pool, good breakfast with freshly squeezed orange juice, the grounds of the castle and tranquility.

Turns out you don't get full access to the spa, (which comes with most "spa") hotels!

Our package included as well 2hrs spa and a 3 course dinner which we enjoyed very much.

We didn't want to use the outside (free use) pool or any of the other spa facilities.

The hotel has a pool, spa and tennis courts

It is a great venue for exploring the Beaujolais region with a real taste of luxury in the food, spa and treatment.

It would have been nice to have stayed a little longer & enjoyed the walks & the spa

Very spacious with an upstairs bedroom and nice little terrace overlooking the pool.

Well..  the rooms are quite spacious and I do enjoy the small terrace where we can relax with a charming Beaujolais Blanc from the Chateau.

We had an excellent dinner outside on the beautiful terrace of the castle.

We had cocktails on the terrace that night and the breakfast the next morning was was buffet style

The lower floor had a nice living space with a small desk and an exit to a terrace which led directly into the garden and the exterior swimming pool of the hotel.

Didn't try the restaurant as we had charcuterie on our terrace every night overlooking the vineyards & hills.

You also have a small terrace to sit on, which was very useful for sitting and enjoying a bottle of the chateau's wine.

The rooms are quite big and all have a terrace.

Apr, 21, 2019

Apr, 19, 2019

Jul, 19, 2022

May, 8, 2019

Apr, 13, 2022

Apr, 18, 2019

Nov, 26, 2015

Aug, 1, 2015

Sep, 1, 2014

Jun, 24, 2013