You asked for two bottled water, they leave you with six.

I came back from dinner and my bed had been turned down, the blinds closed for me, a bottle of water put by my bed with a handwritten note!

Room is perfect, and design is less is more ( the only thing that make me is that i cannot find the door of toilet and the water bottle boiling base charger) style .

Only negative is that they use plastic water bottles in the rooms.

Did I mention that it also happened on a national holiday when the entire country is closed for observance?

Disliked - The spa, pool and gym were closed down

so many great things about this hotel, sadly for us the pool was closed for renovation and there was not yoga available and then the Cafe was closed and relocated.

The charging station is oddly located, and cannot be closed when you plug in your phone, and etc.

the entrance is too dark and the door to the locker room is so small.

Restaurant in B1 was too dark for breakfast, with an "average" and expensive menu; However, Beijing duck for dinner was good.

Eating breakfast in a dark basement was not a nice way to start the day (maybe they should have served in the union bar which is in the lobby and has actual sunlight?).

I got AMEX coupon so tried the Chinese resto downstairs (for free): mix Chinese food with slight dark and contemporary decoration.

although I find the pool area a tad too dark.

The staff are incredibly professional and very friendly.

This is the third time that we staying with our puppy here at the opposite house and once again, the service and everything never let us down, the staffs are very professional, extremely helpful and super friendly!

The staff was very friendly and accommodating.

The room was beautifully designed and all staff were friendly and helpful.

The staff were super friendly - they helped personalise the experience.

The check-in staff were very friendly and helpful and able to accommodate our needs.

The team of the hotel is so sweet and friendly.

The hotel receptionists were so welcoming and friendly, not to mention Mr Craig Ma, who went out of his way to ensure that I had the most personalized and memorable stay ever from what I needed in my room, to ensuring that I was able to get a Didi home.

All of the staff were so attentive, friendly, helpful and welcoming.

Service: everyone is nice and  friendly, all the people in the reception are very welcoming and helpful!

The staff are the most friendly and helpful I have encountered in China.

Really enjoyed Frasca breakfasts as well and in particular the front desk service was extremely friendly and helpful.

I liked the modern minimalistic design of the hotel, the room I lived was quite spacious and neat , the staff were very friendly and willing to help :) The fruit bowl I had for breakfast was super delicious too :)

All the Opposite House staff were super friendly, welcoming us and our dog into all the hotel bars and restaurants.

The staff were friendly and amazingly helpful and attentive.

The extra touches added by the staff and the overall friendly and cheerful reactions we got any time we talked to one of the staff members really helped us feel at home.

Gym/pool are well equipped, modern and generally quiet.

I love the modern design, the fantastic cocktails at the hotel bar, the relaxing rooms and most of all, the incredibly attentive staff.

The room itself was clean and modern with plenty of space and sunlight to facilitate a moment of quiet in the heart of Sanlitun.

Union is my most favorite public area at the hotel, luxury & decent decoration and bright color made a modern space for your hang up with your friends.

The service is impeccable, the rooms are serene, quiet and modern and we always leave feeling refreshed.

Hotel with cool design in a modern area of Beijing.

And then there was Superfly - great cocktails and modern take on Sichuan cuisine.

This hotel has a modern luxury feel, is extremely clean, and centrally located,

The combination of modern luxury, warmth and hospitality of the staff, and an amazing location makes this the perfect place to stay in Beijing.

Clean modern rooms
Made many enquiries to the Hotel and the communication was very efficient
Ate in both the Italian and Chinese restaurants and would recommend them both.

A wonderful new hotel in an exciting modern area of Beijing that made for a perfect stop over.

I had a great stay in the Opposite House as the rooms are very modern, beautiful and so spatious.

I loved how spacious the room was, and the minimalist style felt modern, clean, and refreshing.

Beautiful hotel, modern design, high ceiling and a reception like a piece of art.

The lobby and each floor have incredible contemporary art installations.

Architecture and decor of hotel is modern

From the contemporary design and first-class amenities, to the incredibly attentive staff and daily room gifts, I cannot overstate how wonderful our stay was.

Had a noise complaint due to drunk people and was moved to a different room where I slept like a baby.

The only issue is noise - as there are renovations ongoing which start at 8:00 am and other colleagues indicated that rooms in some locations are noisier than others.

The only complaint i would have is about the noise as the hotel does have a busy bar and on a more popular street.

Even the unique problem of noisy sound of Sanlitun road is reduced. Perfect!

The staff is always there to help, whether in reception, restaurants,  gym, bars, or for more mundane "new life" requirements, such as COVID-19 tests.

Kylie, Christy, Leah and Vivian did a wonderful job helping me with a birthday event welcoming my friends even with difficult restrictions in place - changing plans.

We stayed at the Opposite House for a staycation and it met all our wants and desires.

Thank you Lynn, Tiffany , Jeffery and team.

There was a cake in the room upon our arrival and the staff was kind and extremely helpful.

The hotel very clean and the people is very kind.

Everyone on the team were super helpful every time I had a question or needed help.

Great food , staff and amenities , really couldn't have asked for anything else .

Thanks to Craig, Tiffany, Jeffery, Yvette and the rest of the team for making this a stay full of good memories.

When we arrived, our checkin process was quick and smooth, and the front desk staff were extremely kind.

The best thing for me is the staff there are so amazing.

I was greeted with a room upgrade and personalized service.

The hospitality and service of the staff deserves a 6 star rating.

Great service, great food and just an overall excellent experience.

We would like to give a special thanks to Maggie, Jeffery and iris who helped us on all the arrangements and awesome hospitality!

The recent tweaks to the room keeps the experience fresh.

在這幾年間陸陸續續把三家House Collection都住過。瑜舍是我在House Collection里住的最後一家。我住的順序完全相反的，從最新開的往舊的住。這個系列給我的感覺是越早開的，維護程度和總體滿意度越高。入住的時候已經很晚了，但是Front Desk和Concierge都讓我體驗到了非常專業的服務。他們的greeting讓我感到so warm。Jeffery幫我辦理入住並且非常細心地介紹房間的設施。房間的設計理念是以木頭為主，這是我非常喜歡的風格。不愧是隈研吾的設計，感受到了房間木頭的溫暖。房間的衛生打掃的十分滿意，只有一些不起眼的地方有些小灰塵。後期維護的非常不錯，只有一些小破損。完全看不出是已經開業13年多的酒店。餐廳的體驗也很不錯，感謝Superfly, Union & Frasca Team的細心照顧。Housekeeping team讓我感到so surprise，turn-down service很nice，根據季節的變化送上合適的amenities，讓我感到so warm。Gym的體驗還是很不錯的，沒有去體驗Swimming pool有點兒遺憾。唯一不滿意的就是，沒有衣物甩乾機和替代方案，導致要把濕衣服帶回房間。House Collection的Guest Relationship真的是無懈可擊，難怪好評不斷。讓我意外的還是Jeffery為我準備的amenities，直接讓我感到到哭了。實在太貼心了，非常感謝！在入住期間，Lynn給我推薦了許多不錯的餐廳，非常感謝。在check-out的過程，我非常滿意並且很warm。離開時非常warm的幫我處理行李和叫車，這次的入住的體驗非常不錯。感謝Guest Experience Team的Jessica、Lynn、Jeffery、Lucy和其他成員給予的關係和照顧。感謝你們讓我的House Collection之旅有一個完美的收官。可以這麼說，瑜舍的入住體驗和服務完全不比香港的Upper House差。總體來說，瑜舍各方面的體驗都很不錯，非常值得一住。

My spouse and I had a one night staycation at Opposite House and were delighted with the experience.

I've never experienced such incredible service anywhere in the globe.

The service was similarly exceptional-actually it was one of the best hotel service experiences I’ve had during having lived for 5 years in China!

Thank you everyone, for a truly unforgettable experience! !

I should describe my stay at the opposite house as an adventure - the arts, the pool, the bar and the restaurants are all beyond excellent, not the mention the warm welcome by the staff, who are really trying to make your experience to be personal.

Everthing is nice and It's really an excellent experience.

Thank you to the entire staff for making my time here to be such a wonderful experience!

This was such a wonderful and relaxing experience!

Jessica is very enthusiastic.And she help me solve many problems.The desserts taste very delicious.A young man adjusts the temperature of my room.And
the gym is great which contains all the equipment that I need.All in all，it is an impressive experience.

We were kindly looked after from check-in to check-out by Vanessa, the warm and attentive Guest Experience Manager on-duty.

We appreciated for Lynn, Jeffery, Kingston and Vanessa’s arrangement and warmest hospitality, which made our trip be fantastic.

Met my clients in both Union and Frasca - especially love the terrace area next to the Taikoo Li Sanlitun mall in this weather.

All good thanks Harry - union & Lynn - guest experience.

We also had friends come over for drinks and we stayed for four hours at the Union bar.

We greatly enjoyed the creative drinks of the Union Bar, which can be consumed either in the bar or in one's room.

Since I was last in Beijing before the pandemic, the hotel has seen a redesign and new spaces pop up like the Superfly, a cool Sichuanese restaurant, or the super stylish UNION bar.

At the last minute they decided to have a civil union to keep their special date.

The innovative and delicious cocktails at the new bar, Union.

If you need a drink, the Union bar or the many options across the street will meet all your needs!

I really liked the new bar UNION and the new Sichuan restaurant.

Highly recommend Union for wines and cocktails, Frasca for al fresco breakkie and Italian fare!

In the Union bar, Rachel deserves 6 stars.

I met my friends in the hotel, had dinner in the Super Fly, had drink at the Union, walk around Sanlitun, the most popular and fashion area in Beijing.

The food was delicious, we especially enjoyed Superfly and Union bar had a lovely atmosphere with a great DJ on Saturday night.

We enjoyed High Tea at Union and the room service food (burgers and salad) was also very good.

We had later met our friends at the Union bar and were pleasantly surprised they already reserved a private room for us.

The staff at the hotel make us feel welcome and the personalized notes, special treats for occasions and the food at both Fresca and Union are amazing!

Union, their bar, renovated last year and is a top spot for drinks and good times.

The Opposite House

dark

closed

bottled water

quietness problem

union

staying experience

modern

However, the view from our paid for upgraded room and club lounge facilities was good.

Everybody in the club lounge was lovely throughout our 3 nights stay, Leona, Hannah, Ray and Krystal.

How nice is that, that a staff would lend me cash. To cap off my day, I went for some drinks at the Residence Club lounge (as i did daily!)

We would like to mention especially Roshni, Oscar, Leona, Hannah, Ray and Krystal from the Residence Club lounge.

We enjoyed the club lounge as it was a good place to escape from the rainy cold days & to be able to access good coffee and other refreshments.

I stayed at the New World for six nights on a work-trip to Beijing in September 2019

I agree with many of the previous comments about getting a room with access to the Club Lounge.

The highlight of the stay, like what many reviewers have shared, was the experience at the residence club lounge.

The residence club staff was very helpful and understanding (Oscar) : I was invited to stay and benefit from food and beverage at the lounge club even after check out (as i had a late night flight).

The staff in the club lounge is exceptionaly friendly and carrying!

The choice of food was excellent and the Club lounge was very comfortable.

The club lounge is one of the best we have been in.

We especially enjoyed the club - the staff up there are very helpful and accommodating, and we appreciated the long hours compared to some other hotel club lounges.

I had access to the Residence Club Lounge which there were afternoon tea and pastries from 3-5pm and then god selection of food and drinks from 5:30-7:30pm.

The Residence Club consisted of a club lounge and dining area with an expansive outdoor terrace which included breakfast daily as well as evening cocktails and and an extensive range of food from 5.30pm til 7.30pm.

Food in the club lounge is much better at New Word Shanghai Hotel.

- The happy hour at the residence club lounge had a neat collection of drinks and appetizers.

Well worth the extra cost.larger room , you can avail of the exceutive club lounge all day.

Upgrade to the Club Lounge, you will not regret it.Sally the Club Manager answered all our questions and looked after us like we were the only patrons.Rooms were clean and tidy and the Club made our stay more enjoyable.

Club lounge was one of the nicest always beautifully presented with attentive staff and our special thanks to Sally from the club lounge who really is amazing and makes your stay so special in every way.

Using the Club Lounge was a definite plus.

It was definitely worth paying for a room on the club level.

Booking the Residence Club Room is a must.

We paid for a residence club room and enjoyed the added luxury.

I stayed for one night after a very intense work meeting in a Residents Club room.

Stayed at the Residence Club room with hubby and son for 5 nights.

Residence Club rooms well worth their money.

We had a residence club room type, which means access to a residence club area, where you could enjoy your own breakfast buffé and a la carte dishes in a calm environment either indoor or on the terrace, as well as an afternoon/ pre-dinner drinks and snacks.

Would definitely recommend others to stay in the residence club rooms here.

I booked a Residence Club room which is well worth the extra money if you are going to use the Club and have breakfast and drinks in the hotel and of course, if you want to treat yourself.

I stayed in Residence Club Room and benefited from an upgrade to a cosy suite.

We booked a Club room for four nights with access to the lounge and it was amazing how all of the personal cared about us.

Had a club room which is the way to go as you have lounge access.

Here are our thoughts:

Most important: Book a club room!

Well worth upgrading to the Club rooms, with beautiful facilities including the roof top terrace
Highly recommend this hotel to anyone visiting Beijing!

We stayed in a Residence club room for 5 nights at this beautiful presented hotel we enjoyed our stay.

I got a free upgrade from a regular residence club room to a premium suite because it was my husband’s birthday.

I would recommend to book a room with access to the club room.

Also Hector for always being so friendly and helpful.

The staff are friendly and helpful and many spoke very good English.

The front desk staff were wonderful from arrival to departure, very friendly especially Phillip who assisted me on numerous occasions.

It’s super clean and the staff is so friendly!

The Staff were friendly, polite, and professional!

Friendly staff, good service, good location!

Sally and her staff on the club level were incredibly helpful and friendly.

A huge part of what made my stay so pleasant is the very friendly and helpful staff.

Always great to stay in a New World hotel, can expect good facilities and friendly staff.

The staff are friendly and good spread of food at the lower level resturant.

The staff were very friendly and extremely helpful.

The service by and large was good and friendly.

we would certainly recommend the hotel: perfect location, friendly staff and very clean.

The hotel is modern, clean and the staff are very friendly and helpful.

Wonderful hotel with an excellent, friendly and kind staff.

With a very friendly staff and willing to help all the time.

The staff was extremely friendly and helpful and provided outstanding service.

Not to forget mentioning the great, friendly, and very helpful staff here.

Overall the services at this hotel are warm & friendly.

The rooftop bar has beautiful views of the city and should definitely be used as a day restaurant and not only night bar.

Beautiful roof top bar with great views of central Beijing.

Very good location for a short business stop near the famos attraction in Beijing like Fortbidden City etc., excellence breakfast, very good service at the reception, nice roof top bar, strongly recommended

The rooftop bar was lovely and the cocktails would be highly recommended.

The rooftop bar was great, i love the sound selection of their DJ, the only bummer was, there's a new building being constructed infront, so this blocks the magnificemt view of Tianaen square at night.

Al the building, from the lobby to the rooftop bar are made to spend a wonderfull time.

but asked to have it delivered to the roof top bar on 12th floor and had dinner there.

The service was amazing,  the breakfast is great and the rooftop bar is an absolute must for great drinks, good music, and a spectacular view.

But it was just right to sit on the marvelous terrace or roof top bar in the evening .

The rooftop bar is lovely - very nice atmosphere and nice view.

The roof top bar was amazing, even it was very hot, the temperature was comfortable thanks to huge fans and nice to stay outside.

We did not visit the rooftop bar, because by staying on the 10th floor, we had access to wine and snacks every evenings.

We went to the rooftop bar a few times - they have a DJ until late, and drinks were great (and not expensive for such a luxury venue e.g.

The Rooftop bar was an amazing end to our night. LUSH!!

PS Roof top bar is the place to unwind after a long day out touring

We also visited the gym, spa and roof top bar,

I must mention Sally & Oscar in the Residence Lounge, Hector in the rooftop bar and Alex the concierge.

This is an important fact in China where most of the local food can be adulterated with chemicals, potentially poisonous and cancer causing substances!

Breakfast could be a little bit more furnished with occidental food, and the proximity with the kitchen makes the room smelly.

Con - Visited the spa pool and could detect some gas smell.

The toilet has sewer smell, luckily it is isolated from the other part of the room so it didn’t bother me too much and we are out most of the time.

but close enough to Zone 1
- Not all staff speak English, but they are willing to help

The Bad:
- While the water pressure is strong, the drainage is very slow so flooding the shower stall

Overall recommend this hotel.

The only place to smoke, is street outside the hotel.

I was horrified when a couple of men spit over the side of the pool into the drainage gutter.

The last three time I went here it happened: a room with a strong smell of pee, a room with the bed header with the shadows of the previous guys that stayed there, pillows that stinks, low level of cleaning.

By the time we came down for dinner, the staff already knew us and greeted us by name.

I would like say thank you to all of the employees in this property.

Nice modern hotel, receptionist team fast and helpful, lounge staff Penny was polite and helpful.

My stay was exceptionally pleasant, with a big part of that directed toward the staff.

All staff went over and above to make us feel welcome and offering help.

The staff gave me an upgrade without asking.

The New World Hotel staff were great and we enjoyed the stay a lot!

To begin with, the Front Desk Staff is really fluent in English and highly efficient so we felt really at ease from the get-go.

The service at the hotel was excellent, attentive and charming.

Stayed here for the first time an excellent hotel clean tidy and fantastic staff had no issues what so ever 
Oh if had to say anything the.

The staff were extremely helpful and attentive and the room was massive.

but to the girls + guy that helped me and my boyfriend – THANK YOU!

A special shoutout to Roshani and Oscar always taking the extra step to make our evenings in the lounge perfect and to Sally Sun, the manager, for being so accomodating via email and in person.

Staff are helpful and offer good services.

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