Excellent customer service and an excellent buffet breakfast.

The breakfast was excellent with a wide range of foods to suit all tastes western and Asian.

Wi-Fi connectivity was excellent and the lunch buffet on the ground floor was also great.

The front desk team made us a nice welcome and smooth check-in, taking care of our ticket booking for sightseeing, making great breakfast in bed (very positive aspect of COVID-19 due too lack of breakfast buffet ☺️) and super delicious menu and dinner buffet in the restaurant (of course incl safety measures).

Breakfast is abundant, high in quality and taste and will offer both Chinese and Western staples.

The hotel restaurant Tian Tian was excellent for both breakfast and dinner.

The Breakfast was super delicious and also the room service.

In the morning, we enjoyed the breakfast spread, which was quite nice.

Beautiful breakfast room, quiet location stayed with family
The girl at front desk was very helpful helping us to access the VPN

Definitely worth paying for the club with a lovely breakfast (not as wide selection as in the buffet downstairs though) and the evening food could definitely do for a whole dinner.

The breakfasts and happy hours were delicious.

Breakfast choice was awesome and the restaurant very Cosy and well decorated
Staff very helpful and goes extra mile to please guests
Location is great it is the best hotel I have stayed in so far
Will come back again

The breakfast spreads were well worth it, one of the better ones I've seen in China.

Great location, comfortable room, and tasty breakfast.

Outstanding breakfast and happy hour value.

The breakfast and happy hour were outstanding and amazing value.

However, the view from our paid for upgraded room and club lounge facilities was good.

Everybody in the club lounge was lovely throughout our 3 nights stay, Leona, Hannah, Ray and Krystal.

How nice is that, that a staff would lend me cash. To cap off my day, I went for some drinks at the Residence Club lounge (as i did daily!)

We would like to mention especially Roshni, Oscar, Leona, Hannah, Ray and Krystal from the Residence Club lounge.

We enjoyed the club lounge as it was a good place to escape from the rainy cold days & to be able to access good coffee and other refreshments.

I stayed at the New World for six nights on a work-trip to Beijing in September 2019

I agree with many of the previous comments about getting a room with access to the Club Lounge.

The highlight of the stay, like what many reviewers have shared, was the experience at the residence club lounge.

The residence club staff was very helpful and understanding (Oscar) : I was invited to stay and benefit from food and beverage at the lounge club even after check out (as i had a late night flight).

The staff in the club lounge is exceptionaly friendly and carrying!

The choice of food was excellent and the Club lounge was very comfortable.

The club lounge is one of the best we have been in.

We especially enjoyed the club - the staff up there are very helpful and accommodating, and we appreciated the long hours compared to some other hotel club lounges.

I had access to the Residence Club Lounge which there were afternoon tea and pastries from 3-5pm and then god selection of food and drinks from 5:30-7:30pm.

The Residence Club consisted of a club lounge and dining area with an expansive outdoor terrace which included breakfast daily as well as evening cocktails and and an extensive range of food from 5.30pm til 7.30pm.

Food in the club lounge is much better at New Word Shanghai Hotel.

- The happy hour at the residence club lounge had a neat collection of drinks and appetizers.

Well worth the extra cost.larger room , you can avail of the exceutive club lounge all day.

Upgrade to the Club Lounge, you will not regret it.Sally the Club Manager answered all our questions and looked after us like we were the only patrons.Rooms were clean and tidy and the Club made our stay more enjoyable.

Club lounge was one of the nicest always beautifully presented with attentive staff and our special thanks to Sally from the club lounge who really is amazing and makes your stay so special in every way.

Using the Club Lounge was a definite plus.

It was definitely worth paying for a room on the club level.

Booking the Residence Club Room is a must.

We paid for a residence club room and enjoyed the added luxury.

I stayed for one night after a very intense work meeting in a Residents Club room.

Stayed at the Residence Club room with hubby and son for 5 nights.

Residence Club rooms well worth their money.

We had a residence club room type, which means access to a residence club area, where you could enjoy your own breakfast buffé and a la carte dishes in a calm environment either indoor or on the terrace, as well as an afternoon/ pre-dinner drinks and snacks.

Would definitely recommend others to stay in the residence club rooms here.

I booked a Residence Club room which is well worth the extra money if you are going to use the Club and have breakfast and drinks in the hotel and of course, if you want to treat yourself.

I stayed in Residence Club Room and benefited from an upgrade to a cosy suite.

We booked a Club room for four nights with access to the lounge and it was amazing how all of the personal cared about us.

Had a club room which is the way to go as you have lounge access.

Here are our thoughts:

Most important: Book a club room!

Well worth upgrading to the Club rooms, with beautiful facilities including the roof top terrace
Highly recommend this hotel to anyone visiting Beijing!

We stayed in a Residence club room for 5 nights at this beautiful presented hotel we enjoyed our stay.

I got a free upgrade from a regular residence club room to a premium suite because it was my husband’s birthday.

I would recommend to book a room with access to the club room.

The rooftop bar has beautiful views of the city and should definitely be used as a day restaurant and not only night bar.

Beautiful roof top bar with great views of central Beijing.

Very good location for a short business stop near the famos attraction in Beijing like Fortbidden City etc., excellence breakfast, very good service at the reception, nice roof top bar, strongly recommended

The rooftop bar was lovely and the cocktails would be highly recommended.

The rooftop bar was great, i love the sound selection of their DJ, the only bummer was, there's a new building being constructed infront, so this blocks the magnificemt view of Tianaen square at night.

Al the building, from the lobby to the rooftop bar are made to spend a wonderfull time.

but asked to have it delivered to the roof top bar on 12th floor and had dinner there.

The service was amazing,  the breakfast is great and the rooftop bar is an absolute must for great drinks, good music, and a spectacular view.

But it was just right to sit on the marvelous terrace or roof top bar in the evening .

The rooftop bar is lovely - very nice atmosphere and nice view.

The roof top bar was amazing, even it was very hot, the temperature was comfortable thanks to huge fans and nice to stay outside.

We did not visit the rooftop bar, because by staying on the 10th floor, we had access to wine and snacks every evenings.

We went to the rooftop bar a few times - they have a DJ until late, and drinks were great (and not expensive for such a luxury venue e.g.

The Rooftop bar was an amazing end to our night. LUSH!!

PS Roof top bar is the place to unwind after a long day out touring

We also visited the gym, spa and roof top bar,

I must mention Sally & Oscar in the Residence Lounge, Hector in the rooftop bar and Alex the concierge.

This is an important fact in China where most of the local food can be adulterated with chemicals, potentially poisonous and cancer causing substances!

Breakfast could be a little bit more furnished with occidental food, and the proximity with the kitchen makes the room smelly.

Con - Visited the spa pool and could detect some gas smell.

The toilet has sewer smell, luckily it is isolated from the other part of the room so it didn’t bother me too much and we are out most of the time.

but close enough to Zone 1
- Not all staff speak English, but they are willing to help

The Bad:
- While the water pressure is strong, the drainage is very slow so flooding the shower stall

Overall recommend this hotel.

The only place to smoke, is street outside the hotel.

I was horrified when a couple of men spit over the side of the pool into the drainage gutter.

The last three time I went here it happened: a room with a strong smell of pee, a room with the bed header with the shadows of the previous guys that stayed there, pillows that stinks, low level of cleaning.

New World Beijing Hotel

smell

rooftop bar

club room

club lounge

The Holiday Inn Central Plaza is near these landmarks: Hasuhai Lake, Beida Lake Ski Area, Longquan Temple, XinShiDai GuangChang (YuanYangXian RenMin ZhengFu JiaoYu DuDaoShi Dong), QingNian Lu ShangYe BuXingJie, QingNian Lu PianQu ShangYe BuXingJie, Dajue Temple, Dongyue Temple, Zhengjue Temple, DiXia ShangYeJie, Changhong Bridge, Wangfujing department Store (Kun), DongFang GuangChang BuXingJie, Nansha River Scenic Resort, China World Mall, Centre of Beijing International Shaolin Culture, Wangfujing department Store (Castle Peak), Thousands of Beijing department Store, Century Golden Resources Mall, Beijing Hualian Mall (Garden Street), San Fu department Store (luomashi Street), Fuxingmen Shopping Mall, Xidan Shopping Mall, ZhongGuo XianDai GuoZhiBao YiShuGuan (QianMen), Lizhengmen, Huoqubing Tomb, Mao Zedong Memorial Garden, Bai Yang Temple of Heaven, China Museum, Lu Xun Museum, 20 Yuan Ren Min Bi Bei Jing, Dingzhou Agricultural Tourist Garden, Beijian Linmao Scenic Resort, Panwang Temple, Gaoqiao Arch Bridge, Luoyang Shangqing Palace, Dafengdong Reservoir, Beijng Temple and Nanjing Temple, Dongshan Playgarden of Yichang, Beijian Bridge, 北京佰纳, Shenyang Dongbei University Historic Site, Wikibeijing, Beijing Vivie Tours, Train from Beijing to Lhasa, Thousands of Beijing Shopping Center Center, Beijing hualianchaoshi Supermarket(Kat), Beijing Hualian Mall (National Palace), Living in the southwest of Beijing Shopping Center, Beijing Hualian Shopping Center (tea shop), Beijing Hualian Mall (Rong Baohua), Beijing Hualian Mall (Friendship Bridge), Asia-Pacific Beijing meeting Market, BaJin ChenLieGuan, BeiJing HaoHan QiShiGuan, BeiJing Jie, Baijifeng National Forest Park, Palace Museum, Yuting  Park, Flawless, Baohai Park, Wangfujing department Store, Wangfujing department Store (Pro-Yin Street), Wangfujing department Store (kehua), Thousands of Beijing department Store (jinyanglu), Jiangshang Park, Cingshan Park, Gulingtai Jingshan Park Forest, Longtan Park, Drum Tower (Gulou) Park, Poly Plaza, Huangpu Workers Stadium, Luwan Workers Stadium, Datong Workers'Stadium, Shimao department Store, SiChuanSheng NongYe ZhanLanGuan, LiaoNing NongYe ZhanLanGuan, Yudaokou Plain and Forest Resort, BeiDa BuXingJie, Beida Church, Tsinghua Cavern Scenic Resort, Singhua Garden, Zhengjue Temple, Zhengjue Temple, Yi He Yuan Massage, QingNian Lu BuXingJie, QingNian Lu, Lingguang Temple, Wofo Temple Park, Hongchangjun Sports Park, Cishan Temple, Shanghai Guanfu Museum, Shihou Mountain of Langxiang, Tonghou Forest Road, ChenLieGuan, 西山　大 and KangMeiYuanChao BaoJiaWeiGuo DaXing ShiShi ZhanLan

Taxi fare to touristy areas was about 35 Y and the walk to the subway was 10 to 15 minutes, perfect for stretching your legs.

The location is in the residential area, it takes about 20 minutes walk to the nearest subway station and Niu Street where all the Halal eateries.

Hotel is situated in a residential area approx.

The breakfast was a nice quiet dinning area with the best coffee during my trip to China.

2) You can have made-to-order omelet, noodles or even exotic rice cake at breakfast area.

but in a nice area to explore a bit in the evenings to see some of the Beijing locals.

Getting to the SOHO area (Sanlitun) will take you about 45 minutes in the evening and about 20 minutes at night when there’s no traffic.

The room was very large with a little sitting area by the window and plenty of space to spread out.

I suggest to stay at Tianamen area so you could walk around because it is the real "central".

Immaculately clean inside - nice large airy public areas.

but try and you can always get someone in the reception area who can speak good English.

The residents of the area were out walking their dogs.

Would have rated 5 stars if the staff were educated on things in the area.

The gym and fitness area was also more than expected and worked well for us each day to use while there.

There weren’t many Restaurants in the area, and one I found the staff didn’t understand English.

From Tian'anmen, the Forbidden City as well as the gorgeous shopping area South of it are easily accessible.

Area is out of the main tourist areas, in a business district, very quiet no shops etc nearby.

rooms were spotless with tea and coffee facilities which were gratefully recieved., breakfast was lovely with a very varied menu to suit all palates.

• Mandy at front desk very helpful and polite
• Ricky the kid at concierge was always smiling and helpful with his translator app
• breakfast was decent every morning
• Frida was nice and even gave my daughter free rice once
• the two Nepalese staff were great.

The service was excellent; the rooms were spacious, light, immaculate; and the complimentary breakfast was absolutely delightful.

This hotel had spacious rooms with best amenities available
Room service is one of the best I have seen so far
There were sufficient vegetarian options available in their breakfast buffet
We also ordered dinner at this hotel which was average and not much costly for a 4 star property
Reception staff was courteous
Worth the money spent
If want to check out vegetarian option near hotel, KFC is there
Good location

It was clean, quiet and had a wonderful breakfast buffet.

Holiday Inn Central Plaza Beijing is a clean, comfortable and affordable stay that includes a breakfast with Chinese and Western choices.

Breakfast buffet is good, huge range of selection of Chinese and Western food, and restaurant staff are friendly.

Also the breakfast buffet has varieties of food, western and eastern style.

I was glad to have an omelette cooked for me,

The room was great, comfortable bed, included breakfast was very good

The restaurant on property was delicious and the people were so nice.

It offers a good sized room, free wifi, a room safe, and a buffet breakfast with both Asian and Western food.

breakfasts here were the best we had in China.

The breakfast is good as long as you come early or else the spread is limited and limited re-fills.

I was glad that I took my favourite tea bags and coffee bags with me, as they supplied only a couple of them.

We arrived late night ( 2 persons) so check in was very fast and good, the room is very big with big beds and clean, we find all what you can need ( fridge coffee tea glasses spoon . .)

Staff serve coffee, /tea which is a nice touch.Money exchange machine is available in foyer & atm through breakfast room.

Dining room staff brought out tea or coffee upon request.

Fair breakfast with good service and good coffee made to  order.

but it does have the best coffee we had in China- individually made espressos that almost made up for the lack of sleep due to being hot!

The hotel itself is just great – breakfast is always fresh and offer variety of cuisines, coffee and water to go and cakes.

While we waited the staff brought us coffee and water and then allowed us to check in at the ridiculously early hour of 0700!

but freshly made eggs were good and there was plenty of hot coffee and juices.Well located in the city.

but few of the staff spoke good enough English to understand our order of tea to accompany our breakfast.

While the reception staff were attentive the coffee shop staff were hesitant to serve us until we stood there for a considerable length of time.

Gym with swimming pool
Breakfast is okay with good espresso coffee.

It offers multiple restaurants for guests to enjoy as well as a coffee bar.

Room has adequate lighting, a good desk and chair, free wifi, tea and coffee, a full length mirror, a magnifying mirror in the bathroom, and rain shower.

The delightful barrista at the hotel coffee shop, Elena, treated us to her delicious new creation- a Kahlua and coffee drink called  'Heartbeat'.

but adequate for a swim although it was a bit too cold to spend long in.There is a spa but it is quite expensive.

but not least, the air-con is not cold enough,it was too hot in Beijing

Managed to find a KFC and supermarket after walking for 10 minutes in the cold at -4 degrees Celsius.

The room service was abit dodgey as food arrived cold and non-reception staff do not speak english.

For the fitness center, I can't understand why there are no cold bottled water available for people working out.

The food was cold and needs replenishing .

For those of you that like a cold beer be sure if you are planning on staying there a few days that you ask him to put a few beers in the fridge for you each day otherwise everything will be sold to you at room temperature.

Cabs in Beijing are quite notorious when it comes to overcharging, so beware especially on cold nights.

Beijing's winters are really really cold!

but the water was so cold that it required brisk swimming!

The only slightly negative thing is the swimming pool was rather cold!

They also didn't have cold air during the winter, so the room was a little bit warm and the solution was - open the window!

We are from the U.S. and I'm the type of person who's always cold so I don't mind a room on the warmer side,

Didnt take the cerals as the milk was not properly cold and it was unclear whether it was full, skim etc.

It was a horrible day since it was cold and raining pretty hard.

The health club doesn't deserve to be able to use the title since it is a midget size iced cold pool with a snidey steam room and cold Sauna.

but found the water a little bit cold for my personal taste.

only to be woken up (at 4am) with the smell of cigarettes again!

Pretty bad when you have to open windows and sweat while trying to enjoy breakfast!

Things could improve:
1) Smoking inside hotel room is not allowed and law recently passed in China.

When there are obvious signs of cleanliness neglect, as the mold growing in the shower and the dirt buildup in the corners of the bathroom, you wonder about the things you cannot see with the naked eye!

I got down on the floor to do some exercises and the carpet smelt.

Unfortunately we had a room with a connecting door (I dislike these) and our neighbours were both smokers and very noisy.

There was a terrible bleach smell in the room as if I am in the pool.

When there are obvious signs of cleanliness neglect, as the  mold growing in the shower and the dirt buildup in the corners of the bathroom, you wonder about the things you cannot see with the naked eye!

The ventillation is not good so the rooms will start smelling smoke.

The hotel food was seriously overpriced and below expected standard and drinks price were disgusting as much as 35¥ for a can of coke when if you walk 5 min to the supermarket you can buy a can of coke for 2.5¥ I would not recommend this hotel and would not stay here again!

Our room smelled a little strange, stains on the carpet, and bathroom wasn't the cleanest.

They allow people to smoke in the breakfast place, BAD.

All the pillows smelled faintly of cigarette smoke (this is a common problem in China) - I told the staff at the front desk about this and they promptly sent up a new pillow.

After one night, though, due to an unpleasant smell in the suite, we moved back to an executive room(though not the one we had requested).

but had to go out as plates with old food left overs was stinking up the loung from the open pantry.

Non Smoking Room actually was non smoking (rare in China).

The smell of drains is disgusting and older people spit frequently and with gusto so be WARNED!!!

We had a small-group private tour of 3 couples for 3 days and 2 nights on Beijing.

We were booked into this hotel through a tour agency, which can be iffy.

He immediately recognised it and guided me.

This was the first place we stayed in a 2 week tour of China.

The hotel, the choice of our tour company, Travel China Guide, helped to make that part of our stay in Beijing pleasant.

Travel China Guide arranged this hotel for our family of 4 in 2 rooms as part of our tour accommodations in Beijing, excellent hotel!!

to smoggy (true of whole city), lots of people and bikes on sidewalk and streets, best running route is to International School and back for about a 3 mile run.

My boyfriend and I stayed at this hotel for three nights during a tour of China and thought it was really lovely.

I stayed at the hotel for two days, which was arranged by TravekChinaGuide as apart of a private tour I booked.

though we had booked some private tours before we arrived, it would have been no problem to leave that up to the concierge team.

When the  tour company we used (Travel China Guides) promotes this Hotel, they call it the best Holiday Inn in Beijing and while we didn't stay at any others this one had a great deal going for it.

I had to take their Great Wall Tour as well as there are no travel agencies around the area too.

We stayed here twice recently whilst on a seven day land tour of Beijing and Xian.

We stayed here in early September as part of a land tour and despite some questionable reviews we found the hotel clean comfortable and a surprise.

We were happy that this hotel was part of our group tour.

We paid a little extra for breakfast everyday, and I can't emphasise how great it was to have a good breakfast to start each day of our free and easy tour.

We stayed here for 3 nights in early/mid April as part of our group tour.

Holiday Inn Central Plaza

cold

tour

area

coffee

We stayed here Oct 17-19 and we had no AC on our room first night

The only regulation relating to internal climate control relates to warming and not cooling.

The hotel is only allowed to change the 
Air-conditioning system from 15th April onwards!

It is true there was no air conditioning for the whole hotel since it was still considered as "winter" when I was there in March.

finally talked to the concierge and he asked the maintenance guy to put a “cooling” unit ( it’s like an electric fan) it seemed to help a  bit.

The rooms get a little warm sometimes due to restrictions on air conditioning.

However they are always too warm for me, 25 degrees C after turning off the airco (which does not cool down) and leaving both windows open during the whole night while it is freezing outside !

The central air conditioning had been turned off and consequently, we were unable to adjust the temperature to a more comfortable setting.

but aircon does not work properly - not acceptable at a hot time of the year!

Consistent with other reviews, the hotel staff failed to address the non-operating AC.

How do you expect us to sleep when the room is at 27C and tell us some nonsense about the air conditioner and fresh air.

Why oh why does this hotel not allow you to adjust the temp in the AC.

Very disappointing for a premium hotel to have no air-con!

The hotel decided it no longer needed air conditioning running at that time.

There is no way to adjust the temperature in the room and the thermostat was always around 75-80 degrees F. Way too warm for me.

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