We were supplied with a fan and left the window open as much as possible,

Unfortunately there was an air conditioning unit out side the kitchen which went on & off all night and had a very loud rattle.

We we’re changed room because we had a kitchen extractor fan outside our bedroom window which was going on all night.

Rooms aren't well ventilated and get stuffy at night even with the window open.

On entering it appeared drab and we wondered if the heating had been off for a few days.

We had to have the window open as there’s no air conditioning.

Bedroom very poor, shabby/grubby, view of skip and bins, bathroom freezing and only accessible by steps
No cosmetics, basic tea tray
Bed comfy and clean
Lounges smart

but unfortunately because it had no air con we needed the window open because it’s summer, consequently all the flies came in …. Ugh!

The window frames, both inside and out and radiators and walls were showing chipped and peeling paint.

However, the solution was easy, I turned the Radiator off and we never needed to turn it on again.

Heating could be a problem in very cold weather as small radiator in a room with large window and high ceiling.

There was rust down the radiator and skirting boards missing with a very old door.

Only niggle was that they have put a roller blind and no curtains in the room, this is both not effective and aesthetically poor, the room does not look finished without curtains.

however was a total shock and disgrace there was barely four feet square to use and you certainly could not fully open the door because of the radiator on the inside wall.

Apparently this was not good enough and she returned to the desk to complain about the possibility of tripping over the leads and took offence at the logical suggestion that she placed the fans on the dressing table.

We immediately rang to reception and they provided 2 fans which circulated hot air and due to the lack of sockets were plugged in within our walk way, so if we got up for the toilet we would trip over the lead, apparently that would be my fault cos I'd requested a fan!! £194!!.

Air con would have been nice as room was a little warm although there were 3 sash windows in room

The bar areas and dining room were very clean and comfortable.

Public ares clean with large bar area with comfy seating , drink prices very reasonable given it’s a hotel and certainly much cheaper then bars in Keswick itself .

The hotel is very clean and welcoming with a lovely spacious bar area.

The Bar area is recently updated and it very comfy in a contemporary style.

The bar area was much improved and spacious.

although the floor had a big slope which could be challenging going to the bathroom in the dark😂
Bar area is very modern.

The bar area is great to have a coffee or a nice lunch.

Very modern bar area for lounging with rest of the building nicely aged in line with its character.

An old lovely looking building reveals a lovely bar area and dining room overlooking the hotels well maintained gardens.

The bar area was modern decor and well presented.

The bar area is also well looked after and well staffed.

We were told that are room was ready & all the information we required, then went for afternoon tea in the bar area that was very pleasant.

The service is exceptional throughout the hotel - special mention for Sophie on reception, the food in the restaurant is first class and the bar area is very relaxing and comfortable.

Bar area lovely and served a nice real ale.

bedrooms really nice, bar area all been refurbish, very very nice indeed.

Staff extremely friendly, nice decor, great food, good bar areas.

The bar area has been updated and is spacious and comfortable.

Staff very attentive, Philip in dining room in the evening, is very welcoming & friendly.

The dining room is so classy, as is the bar and lounge areas too.

All public rooms, bar lounge, dining room are very nice & the price of drinks very reasonable.

The hotel has interesting architectural features, is well maintained with plenty of seating in the various bar and lounge areas and dining room.

The rabbits on the croquet lawn provided a constant cabaret from the huge dining room.

The public rooms were very impressive, lovely dining room, bar and beautiful gardens.

The Lonsdale Dining Room exceeded our expectations.

The dining room team are also exceptional, like a well oiled machine, led brilliantly by a very pleasant and enthusiastic lady.

The common parts and particularly the dining room are on a grand scale and it is easy to imaging how it appeared a hundred and twenty years ago when Keswick, and this hotel was the major railway destination.

The food and service in the dining room were superb.

The dining room was also in need of fresh decoration.

Plenty of room in the lounge and space between tables in the dining room.

the dining room staff and friendly and efficient.

We stayed three nights and must praise all the staff from housekeeping, reception , dining room and catering.

The hotel was nicely decorated for Christmas, as was the party night dining room.

Choices to suit all served in beautiful dining room by wonderful attentive staff.

The dining room is very well organised and the waiting staff are really efficient.

The surprise was the dining room: on our visit two meals were included.

Dinner was absolutely superb with plenty of choices, beautiful food, and amazing service in the Dining Room.

The grand dining room serves a delicious 3 course dinner, the bar and lounges are bright and  relaxing and bedrooms newly decorated and comfortable.

but the service is another level- friendly, efficient, cheerful.

All staff very helpful, friendly and professional.

There were plenty of staff and everyone was very helpful, friendly and efficient.

I did find the staff friendly and tried to help to the best of their ability,

Wonderfully professional and friendly staff, excellent and consistent food, very comfortable rooms and a great location too.

We’ve stayed at the Hotel previously and the staff are always so friendly and helpful.

Superb location (nice 15-20 min walk to the nearest lake (Derwent water)
Very helpful friendly staff
Superb room, spacious, exceptionally clean with a beautiful view)
Breakfast was very good.

My wife and I have stayed at the Keswick country house hotel several times this visit again did not disappoint friendly professional staff food and service are excellent.

Amazing historic fully renovated venue with friendly attentive, not intrusive staff.

Staff were friendly and helpful throughout.

We were met by a lovely receptionist who was very helpful and friendly.

Friendly welcome from highly efficient staff.

The staff were really friendly and welcoming, food was very good while our room was of a good standard.

Came here for my husbands 60th for 2 nights, upgraded to a deluxe first arrival what a beautiful period property still lovely features inside panelling etc the room was large with stunning views of the mountains buffet breakfast perfect staff attentive and friendly, the only let down was the bathroom it wasn’t just dated

All rooms were very comfortable and mum
and dad were upgraded to a deluxe room overlooking the gardens, which was fabulous!

We spent some time in the beutiful gardens before heading out to a pre arranged engagement.

The hotel had a lovely lawn, garden, and large and comfortable lounge/bar area.

Gardens well kept with lovely seating areas to enjoy the great verses on the hills .

The gardens are also lovely and quiet to sit and have a drink in at the end of the day.

The gardens are beautiful & well maintained.

Built in 1869 as railway hotel it is situated in its own lovely gardens.

The weather has been hot for March, we have been very lucky so made the most of the lovely gardens.

There is ample parking and well looked after gardens to relax in.

An old hotel set in beautiful gardens and surroundings.

The location of our room wasn’t great with a view over the bins despite being told at the time of booking that we were on the side of the hotel overlooking the garden?

We had a nice room overlooking the garden which was very pleasant.

We ate a tasty full cooked breakfast each morning in the hotel restaurant with a table that overlooked the lovely gardens and spent a few hours throughout the weekend at different times in the hotel's bar/lounge.

The garden is just gorgeous to sit in and enjoy drinks or a cream tea.

Breakfast was were the hotel excelled, the room where we ate was lovely light and airy with a great view of the garden which is very well kept; the staff were attentive and polite and the choice of food was very good.

When having a shower, you could smell sweat and musty aroma which is not great.

There was a distinct smell of drains too.

Only criticism room wad a bit tired in decorating and a bit of a musty smell in  landing to room

The room we were in must have just been finished because it smelled of paint.

But the real issue was our bathroom which was absolutely filthy!!

but the bathroom had black mould in a few places.

Due to unpleasant odour checked inside pillow cases to find dirty & stained pillows.

Whilst their room was very large and beds comfortable it was a bit more dated and there was a slightly musty smell in the entrance hall.

Made a reservation with this filth of a place

Ended up having to close window, which on a warm night wasn't idea,  Also green light from smoke detector kept flashing s beam across the ceiling.

but the bathroom was just plain out of date - it worked and it was clean but for the price I would have expected better final touches - damp and flaking ceiling and the seals at the bottom of the tiles had black mould Carpet in the bedroom was very old and there were screws about to poke through in a number of places - we put a book over them as they hurt our feet.

Our room (318) had obviously just been decorated, a smell of paint and new carpet.

The only negative is the flashing smoke detector light in the room which disturbed my sleep, a common problem in hotels these days.

The sash windows open sufficiently to ventilate (but not to smoke out of)!

No musty smell in the corridors which you often find in older properties.

We walked into a freezing cold room which smelled of damp, the bed was a double bed, not king size.

Found all staff members to be polite and courteous.

The positive side to the hotel is that the staff are mostly very helpful (even finding me a charger to ‘reset’ my toothbrush) and the food was good, with hot and cold items for breakfast,

I can't praise the chefs and staff enough.

but what a lovely atmosphere, the lovely lady from Hungary who helped us with breakfast was so very lovely.

A great pit stop welcoming a slightly older clientelle.

Clean ,comfortable and very welcoming staying in room 315 was a few stairs up and unfortunately at the back of the hotel

The staff were very helpful - the packaged lunch they offered was excellent, reasonably priced, and was appreciated during my walk in the countryside.

Visited for two nights , Staff excellent, Public areas very smart, Dining very good, Drinks reasonably priced and superb location and car parking .

Just wanted to say yet another fantastic weekend, a massive thanks to Stephanie, Rob and all the team.

The Keswick Country House Hotel

smell

garden

bar area

dining room

The staff were exceptionally warm and friendly.

Stayed here for anniversary, was upgraded to a suite, very spacious, 3 nights booked in the lakeside restaurant, delicious food overlooking stunning views of the lake,great breakfast, luxurious spa, staff were all friendly and helpful, excellent customer service from time of booking to sadly leaving, will return 🥰

The grounds of this hotel is a sight to behold with a gorgeous facade and stunning views of Lake Bassenthwaite,
The food was first class served by a lovely young man called Sam who was friendly

Lovely friendly welcome and given dressing gowns and a tour of the facilities.

Reception staff was friendly, I received everything that I ask for.

Our lake view room was huge and beautifully appointed with every facility, right down to an extra TV over the whirlpool bath! The staff were helpful, efficient and friendly (particularly Cath and Lindsay who went above and beyond to look after us!)

Sunken bath with bubbles always a winner, with tv, of course.The staff are always brilliant, so polite and friendly and wanting to make sure your stay is teally something to remember.

Lunchtimes we ate in the brasserie, the same lady served us everyday, she was really friendly, the food was good

All staff were very efficient, friendly and always willing to help.

but friendly - thanks to Elena and Sam from St Helens.

However, after a friendly greeting from reception (wee glass of sherry for us and a wee cuddle for our dog), settling into our lovely room, a walk in the grounds and our first night of dinner, my mind was completely at ease.

The team there make sure the Spa is immaculate, well run and promotes a friendly soothing atmosphere throughout.

The spa also did not disappoint, all the staff  were extremely friendly and welcoming.

The service was great with attention to detail and friendly staff.

Very child friendly, out in the open, we could see the lakes perfectly.

The dining room had just been refurbished & looked stunning, our meal was perfect and everyone so friendly.

On check out I was just given card machine to pay , not even question how was our stay.

This hotel is outdated and overpriced, with a restaurant called the lake view without a view of the lake.

The hotel was expensive and completely disappointing.

If I hadn’t have already paid to stay the Tuesday and Wednesday night I’d have left and gone to an actual four star hotel.

This was an expensive stay and you could see where corners were cut.

The room felt sumptuous, generously proportioned and elegantly upholstered with expensive, high quality rich fabrics.

All in all I feel the cost of the stay certainly did not reflect on the quality of the rooms, food or staff - i think you are paying a high price for the location and view.

All in all, worth the price for a double room, disappointing if you pay a lot more.

We would have preferred a cheaper room if it had a bathroom

My only complaint was our inability to use the Spa facilities which we had to pay extra £20/ per day.

but a room rate of £450+ is a bit excessive for what you get, even allowing for the Lake District premium.

but not at that price
Looks well presented but very dusty for those who may have allergies
Staff, some pleasant some pretty offish 
For the price its a poor product
We won't be back

however personally I do not feel that the hotel was value for the money paid.

however the price to pay for this stunning outlook is constant attacks off wasps and flys which is annoying and a bit of a relaxation killer.

However, the price for dinner had not been reduced due to under staffing issues!

We came just before they announced new lockdown restrictions, and instead of offering compensation or another trip they kept us in the room and charged us for overpriced room service.

This is a grand, historic and huge older property which will be costly and complicated to maintain, which the management succeed in doing without loosing the character of the building and reinforces the overall sumptuous ambience of the hotel.

We ate at the Pheasant down the road on a couple of evenings

The second night of our stay we went to the Castle Inn (about a mile down the road) as it was supposed to be well worth a visit - it was deadly quiet and we wished we had stayed at the hotel.

I particularly enjoyed the lemon meringue and my wife loved the rocky road, which was soft and moist.

They even phoned me three days before the booking to advise me that the A591 road would be closed and suggested an alternative route – well done.

Thankfully we phoned The Pheasant Inn just down the road and they were so exceptionally helpful we went there instead and had a few drinks in their beautiful garden before sitting down for dinner at 6 when their kitchen opened.

We took a walk a mile up the road to the Lakes Distillery which was also well worth the trip.

We enjoyed the Park like grounds around the hotel covering something like 460 acres,
We tried to walk to the lake crossing a bridge over a road

Although we found the journey there quite difficult due to a road being closed and being unfamiliar with the area, once we arrived we were warmly welcomed.

(You can walk over a footbridge over the road to the lakes edge.)

Quite hidden away which was lovely for one night as part of a road trip so felt like a proper escape!

It is clearly an old country house with well kept gardens and a path that leads down, over the road, to the edge of the lake about 1/2 - 3/4 kilometre away.

when we arrived we had to go up a long drive mind the road humps, on the right were sheep & alpacas, the alpacas you can take for a walk

- Location is fantastic, as you drive up the private road, you know you are in for a treat!

Staff were always attentive and helpful,  room was serviced each day (we put a notice on the door handle requesting this).

The Spa was great - staff professional and helpful, facilities very clean, really enjoyed our treatments and the relaxing ambience.

Very experienced and attentive Spa staff.

The staff at this hotel were absolutely superb.

but professional,The service right from the start was amazing starting with the checking in which had a welcome drink of sherry.

Beautiful location, great venue and lovely accomodating staff.

menu extensive and staff extremely helpful 

Capt Neil
Isle of Man

Went to Armathwaite hotel and spa,  for my wife's birthday,  booked for 2 nights,  got a room upgrade,  which was fantastic,  the food was really good, the wife  used the spa which was free to use, the staff was really polite and helpful,  Definitely go again, Well Recommended,

From the hotel itself, to the staff that were all ready to greet us with a smile and a hello, to our very attentive waitress, who went above and beyond to provide the sort of service that is sadly lacking in many venues today.

The  staff are incompetent and truly don’t care.

When I asked before ordering if it came with anything the answer I got was.

Delightful, attentive staff … wonderful room (air conditioned) overlooking Bassenthwaite Lake and delicious lunch and dinner. Being a bad sleeper I took advantage (slightly sceptically!)

The approach to the hotel is really impressive and there's plenty of parking Lovely facilities,  food was excellent and staff very helpful.

Food amazing and staff attentive and nothing was too much trouble!

They left us both feeling very relaxed 
We were originally booked in for the day trip in May

The staff are courteous and my entire trip was amazing.

We did it in two trips so my parents didn’t have to carry it up. 3.

First of all this was a surprise trip and a place I’ve wanted to visit for a while on entry the grounds were awesome!

Have just returned back to our holiday let in the lakes after a trip to the Armthwaite Hotel and Spa.

A trip had been planned here in the week leading up to the initial lockdown.

Can’t wait til our trip up North for another excuse to visit.

First visited this wonderful hotel in 2011 with my then new boyfriend as our first trip away as a couple.

The most stand out part of the trip was most definitely the food.

First trip since lockdown lifted and Armathwaite delivered yet again.

Keith Davies and I thank the staff for another memorable trip to the Lakes .

Whilst I booked a pet friendly package as an opportunity to relax and unwind with the pooch, the trip was anything

Michelle on reception was lovely and helped me surprise my Mam with Armathwaite Hall gifts as a memento of our trip.

I had the most relaxing and tastiest trip to Armathwaite Hall Hotel & Spa.

I decided to do that on Trip Advisor.. Value for money at £49.90?

The main bar is like having a trip back in time to the early 1900s

We visited Armathwaite Hall on our last night on a trip to the Lake Distict in August this year.

The suite was well appointed, spacious and with plenty of storage (which was most useful as we were here as part of a 2 week trip and not just an overnight stay, so we had a fair bit of luggage).

Our trip was helped considerably by finding out on arrival at booking, that we had been upgraded and been given a bottle of champagne and some chocolates to mark our ruby anniversary.!

Wow, was this a trip back in time, and not in a good way!

The wildlife park was interesting and informative, followed by two walks “enchanted woods” and “walk on the wild side”.

but after meal we back to the room or walking outside and sign is off the door.

The Wildlife park is a short walk away and we had the opportunity to walked with the Alpacas.

For the rate we paid we expect good all-round service, and a quick note to the receptionist - it doesn't harm to say hello to people as they walk past you or at least smile.

Asked about spa treatment availability and was told I could walk to the unit

Booked a lake view room for 3 nights to relax after walking Hadrian's Wall.

You can walk down the path to the left, over the bridge and walk around the lake.

The spa facilities and pool provide a great place to relax after a nice walk through the grounds and down to the lake.

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