Room quite dusty around room / behind doors, beds not made to same standard

As this was the case the glass doors at the entrance to the pool grounds were open and there was some patio furniture right on the other side of the glass doors so we chose to sit there for a few minutes.

Just a suggestion, could there be 1 member of staff who hangs around at 9am after the doors are opened and anyone they see putting towels on sunbeds and immediately going for breakfast tell them that its not allowed and if they dont listen put their towel in a basket.

There were also not enough sunbeds and parasols for everyone, which meant it was complete chaos when the doors eventually opened.

There are nowhere near enough sun loungers and even less parasols, it was like a Black Friday sale when the doors  to the pool were opened.

There aren’t enough beds to guest ratio so people line up in reception from around 8am and then the doors open at 9am.

One tip I’d give is to be prepared for sunbed stampede- the doors open at 9 and there is a mad rush for sunbeds!!

People queue up in the morning for the sunbeds as the doors are locked and the pool gets very busy and loud during the day.

but not if want play water polo there not allowed also massive q for sun beds in morning door open at 9 people q since 8.30 another thing evening entertainment for kids start at 9.30 even do all kids outside running up down since after dinner 8.30 that goes on time 10 them adults shows come on till well after 11 noise racket if bedroom which my one was so close to stage you could not sleep very difficult for families with young baby's so think need up there game with activities for kids .

The food is unreal, I got a sneak peak behind scenes of kitchen whilst door was ajar the kitchen looks like a laboratory,  so clean.

When another room closed their door, my headboard would shake.

The noise (and the real let down of the hotel) from 7:00/7:30AM was absolutely unbelievable though, slamming doors continued all day, running and screaming kids in the corridors, banging of chairs/wardrobes and noise through the walls was insane.

You can hear every door slam, every person walking down the corridors, midnight and kids are running up and down the halls, quite a noisy hotel in general, slept with ear plugs in.

These can fit maybe 3-4 people, 5 if you're lucky (that's without suitcases) and take forever, partly because there's no door close

Then the other noise began, people banging doors and shouting on the corridors.

I was shocked at how they could just come through the door without knocking and it felt as

I’d advise leaving the “do not disturb” on the door, as room service arrived at 08:45, so no chance of a lie in!!

but expected has people wanted spaces by pool maybe let few people out at time has I found being at front of line did you no justice has once doors open people run from the back past you, which was annoying, but this wouldn’t stop me from returning.

As for trying to get a sunbed the situation is beyond belief and needs some urgent attention   with people queing up from 8.00 am ( doors open at 9.00 pm ) , we would normally go down  about 8.50 and were always at the back of a long queue usually going out of the hotel entrance onto the steps.

The morning race for the loungers and umbrellas is a pain, basically you end up queuing at around 8:15 (any later and good luck getting anything) and then when the door opens it is an elbows out race to grab what you can.

Barcelona Free time was literally that, Free time, we could wander around the city centre for many hours seeing all the sites for Park Guell, the Gaudi museum, the Gothic Cathedral, also known as Barcelona Cathedral or the Cathedral of the Holy Cross and Saint Eulalia, Las Ramblas.

Entertainment was fab, we are family of 2+2 (8 and 14) and they loved it, the girl who does kids entertainment is outstanding - great energy!

She is amazing with everyone especially the Elderly and children.

My wife and I booked a 4 night break for a last munite get away with our 2 grown up sons.

Charlie was brilliant and my son followed him everywhere.

Family rooms are spacious with proper single beds for the children (not sofa or camp beds) and the mattresses/pillows are comfortable.

I stayed for a week half board with my daughter.

The restaurant has a good variety of decent food even for kids.

The other pool was a children's pool in the same area and so the same comments apply.

We even enjoyed the mini disco and baby shark songs!

but our son did take part in the water polo and volleyball a couple of times and really enjoyed it.

My daughter and her friends stayed in your hotel.

Approx £35 return for 2 adults and 2 kids.

They took the time to get to know our children and would come looking for our eldest to join in with the activities.

Our children loved the pick and mix each evening and I was able to take apples out for snacks during the day.

We went as a large group 6 Adults 2 Children (9 & 2).

The hotel is wicked we now will return with the kids in August.

To sum up this a really well run hotel 5 minutes from the centre of  salou and 10 minutes from the beach and only a few minutes from the PARC municipal   which is a great place to have a drink or a coffee.

The other toaster is terrible, 4 times for the bread to toast is too long and leads to queues.

the toasters need disposing of, you have to put your toast in 4 times to create toast or its still just bread, as you can imagine this creates a big queue.

In the morning queuing for coffee machine can be a pain due to lengthy queues depending on the time and small cups don't help we ended up having to get 2 at a time.

We usually ate around 8.00pm and did not have  to queue for long for the evening dinner and food was replenished frequently.

but not enough parasols, pool doesn't open till 9am people start queueing form 7/7 30am then it's was a mad dash for parasols with the odd few appearing at almost 9 to make the dash was quite annoying, in 30 years this was my first experience of the queueing business i will doing better research in future.

but when others in the queue confirmed that I did, he insisted I paid for it again!

Sunbed situation not too bad, we never queued, was busy

You have to queue in reception for sun-loungers before the pool opens at 9am.

The pool 1st thing in the morning did have a Queue for getting Sunbeds and I found this quite amusing while having breakfast, we never went to the pool in the mornings opting to do other activities

but I will be back to this hotel 
For anyone that is going to this hotel if u have anyone with disabilities and u are going to PortAventura please bring doctor letters and ID to the park so u can get the disability fast pass to all the rides if u don’t have this you will be refused it when u go up to queuing in the line at the disability desk just a bit of extra advice

There was a queue for sun loungers before the pool opened at 9am and it was the usual story of people reserving sun loungers and not using them for some time after.

Inside seating area not very comfortable at all and lack of staff on the bar at night made queues very long waiting for a drink.

Unless you are queueing for at least an hour before the pool opens at 9am you will not be guaranteed a parasol.

People queueing for dessert and once you get there things had run out - not what you want on holiday!

The only thing I would fault is that there are not enough sun parasols, which led to huge ques from 8 am and a dash to get an umbrella

Entertainment staff were brilliant and very friendly!

We had read some bad reviews about the food and large queues in the restaurant,

Unless you don’t get a fast pass, then you will queue all day to go on two rides.

but at busy times it was a bit hectic and queues to get into restaurant.

The management will just say that there is no need to queue,

Food options were good, typical buffet style.

Breakfast had a large range of hot/cold food.

Excellent venue, great location, food was good at times.

Few newer restaurant staff on 2nd yr who weren’t as customer focussed

Whilst on holiday not everyone has a well planned itinerary to know where they will be the following day or days to swap their meals!

Food was great and a fantastic variety all the time.

Overall we found the food to be good, there is some variety each day

Lots of positives about this hotel, location cleanliness and staff, the food was okay

The restaurant staff were also very helpful.

Each evening there was a choice of chicken, fish, pasta, meat, soup, salad, vegetables, sea food and chips so everyone taste was accommodated for.

We didn’t go to entertainment so can’t comment
We were half board and food was very good.

From the moment we arrived to the last goodbye this hotel was 100%.. Staff happy, friendly nothing was any bother.. food was catered for all tastes even those that forget they are on holiday in a foreign country lol.. 😉 Only issue and to be honest it's not really an issue is its a long way t walk if ya love the beach.. the going there is OK

Stayed half board and the food was genuinely impressive.

Restaurant and reception staff all very nice and helpful: all to be commended.

Food was excellent with a variety of things every morning and night.

There was a great variety of food each day/night, always something for everyone.

but the food temperature is never quite right  (even if you’re first in the queue).

There was a good choice for the breakfast and evening meals, there was always pizza, chips and plain pasta on the evening, im the fussy eater in the family and always found plenty of options.

The highlight of my holiday was all down to an amazing member of the Animation or entertainment team Elena.

but absolutely no-one went above and beyond, if you didnt greet them then they wouldnt smile or speak and as for the so called entertainment staff, who are they!!

even though we were directly above the outside stage.

The animation team were fantastic, the kids were always super entertained.

The professional entertainment were mostly musicians.

but did love the mini disco every evening.

There seemed to be a lot going on with the animation staff and the evening entertainment,

The hotel has evening entertainment and a kids club with a medium size games rooms.

We didn't really watch any of the evening entertainment.

The entertainment was fantastic- much better than at most places I’ve been to- including 5* places.

We went for theme park view this year due to last years noise from entertainment.

The entertainment was brilliant with everything from Michael Jackson tribute, Queen tribute, acrobats and various dance acts.

On the plus side, it’s entertaining to watch

We didn’t get to see much of the evening entertainment either apart from briefly seeing the Freddie Mercury tribute which did look really good

The Freddie Mercury tribute band were fantastic.

We watched the evening entertainment a couple of evenings.

but the main standout was Elena from the animation team who's energy was electric the whole trip and made our childrens time so magical so we'll be forever grateful never in my 20 years of going to family resorts have I come across someone like her!

The reception is very bright modern, reception staff a pleasure to deal with.

Good points:  Nice pool, staff all polite and helpful.

Staff helpful and friendly would have a free kettle had to pay 4 euros per day to have one in room went out and bought own milk and teabags, etc.

The staff at the hotel were very inconsistent.

What can I say Wow a beautiful person both inside and out, she is always smiling.

i personally found the staff to be polite when spoken to

We found all staff to be friendly and helpful.

Nothing was too much trouble for the hotel staff.

The staff were always friendly and helpful.

but overall ok. Chocolates at night nice touch 
Nice bathroom with toiletries provided 👍
Most staff were ok but on the whole miserable 
Drinks in bar not badly priced and nice.

All the staff were very friendly and pleasant.

Good points
Friendly helpful staff
Free safe
Fridge in room - no charge for using

Bad points
Beds rock hard
Small pool
Limited sun loungers
Dated rooms

Location isn’t great,  on edge of resort.

Hardworking and polite, and in general just a very professional team.

The staff were very professional and supportive.

Good location, walking distance to Theme park,  10 minute walk to beach.

The hotel also had taxis ready for us within minutes of  our requests so it’s very easy to travel to the attractions (water park and theme parks close by).

The Portventura Theme parks  is 10 mins walking distance.

Clean with good food and a brilliant location for the theme parks.

The hotel was big, plenty to do for all, close to shops, theme park was only a walk away.

This hotel is in a great location, a 10 minute walk from the beach and not too far from the theme park.

We did all the parks and would recommend them all, we spent 13 hours in the main Portaventura theme park, it was brilliant.

10-15 walk to theme park and 10 minute walk to beach/restaurants/bars.

however after a chat with the friendly reception team we were moved to a room on the 5th floor overlooking the theme park which was great.

The location is great for the theme parks.

Great hotel in a great location,  10 minutes to theme park & 10 minutes to beach.

Also, go to a shop in Salou that sells the tickets for a reasonable price, don’t buy them at the theme park.

The hotel is a short walk to the theme parks which are worth the visit and a 10 minute walk to the beach and promanade.

hotel location is perfect if you plan on spending time at the theme park and not to far from the shops and beach.

Good location a short walk to resort centre, beach and plentiful bars and restaurants, railway station and theme park.

The positives:
Fantastic location - easy to walk to everything we could need, restaurants, bar's, buses, theme parks, beach
The food is of a very high quality.

Fantastic location to town and theme park.

It is a 15 min walk to the train station where we got the train to Barcelona.

A little chaotic experience 😆
To sum up a nice hotel and would return 
Quite a long walk to the beach

Location is good about 5 min walk to some bars and another 10 mins to beach which is beautiful.

The hotel is well located; the main strip of Salou and the beach are close enough to walk (maybe 10-15 mins)

Its also a 10 mins walk to the beach where the happy strip of bars are located.

The location is good- 10 min walk or so to the beach and the same to Portaventura World.

We walked down to the beach each day with ease and enjoyed Port Adventura at night buying reduced priced tickets via the hotel,absolute bargain!!

This hotel is in a good location if you don’t mind walking to the beach which was about 15/20 mins away if your fast and more if you dawdle like me.

Location is good, bit of a walk into town and again up hill to portaventura.

The hotel is in a great location,its really central its 10-15 walk to the parks and the same to the beach/nightlife.

It was a 15 minute ish walk to the train station, where we got the train to Barcelona for a day.

It’s a short 5 minute walk into Salou and about 12 minutes walk to Portaventura/ Water Park and Ferrari land.

Salou centre was 10/15 mins walk and Portaventura world is again 10/15 mins away from the hotel.

The location of the hotel was great for the parks, it took us around 15 minutes to walk to PortAventura and Ferrari Land parks.

The rooms are fresh and the bonus for us slightly aged grandparents was a massive walk in shower.

A short walk to the beach and port aventura.

H10 Salauris Palace

queue

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guell

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kid friendly

Directly next to a Metro station and within a 15 minute stroll of many of Barcelona's main attractions this hotel was a very good choice .

Next to the metro station and near lots and lots of great restaurants.

It's in a great area of Barcelona right outside a Metro station and within a 10 minute walk of lots of fantastic restaurants.

Especially good thing for business person is distance to the metro station.

The hotel is modern, clean, quiet, comfortable and just a few steps from a metro station that gives access to all the main tourist sites within 5 to about 30 minutes.

Selected this hotel because it is right beside Urgell Metro station and near to Aerobus stop for convenience.

This is a modern, designer hotel which is on a major avenue called the Gran Via de les Corts Catalanes and very close to the Urgell metro station.

The location is also great, as the metro station is just outside the hotel.

Metro station just a few steps away and on good walking distance to the best shopping areas of the city.

The metro station Urgell L1 is at 20 meters distance from the entrance, which makes it extremely easy to visit the city.

The hotel is central and near metro station L1 Urgell so convenience is a plus.

One main advantage, the Urgell metro station (L1) is directly in front of the hotel, a bus stop is just round corner.

Right next to the metro station along with several bars and restaurants.

The location of the hotel was great, it was right by the metro station, plenty of restaurants and not far from the clothing stores.

There is also the Urgel Metro station, almost right next to the hotel.

The hotel is located near the Metro station giving the visitor easy access to the entire city.

The Urgell Metro station is directly opposite the hotel.

- Additionally close to the Metro station and 10-15 minutes walk to the historic city center.

Excellent location just outside Urgell Metro station on Gran via de les courts and walking distance from Placa de Catalunya and La Rambla.

Very clean rooms, and there was minimal noise coming from the street outside.

Loved staying at this secure, spotless, central location in Barcelona.

A quirky Hotel - I like quirky 👍 The location to explore Barcelona is excellent  👍  The staff are super friendly and helpful 👍 The breakfast buffet is more than adequate 👍 The rooms are modern and clean 👍 The beds are conducive to a good night's sleep 👍 Have you noticed all the 👍👍👍 => 😊

Our room was very clean and comfortable, and we had a terrace with a view of the city.

The sheets, pillow, and bed were very comfortable and smelled very clean.

Clean, air conditioned, friendly, helpful, professional staff.

The room was very clean, a comfortable bed and good bathroom.

This Hotel was absolutely fantastic, the room we were upgrade too was very very clean and modern, with a great bathroom, safe and TV.

Staff were so friendly and rooms were clean and gorgeous.

Clean, spacious, modern and really comfortable.

Rooms are very clean and spacious and the rooftop pool was great to relax after a day of walking around.

Clean and functional rooms with everything we needed.

Clean rooms, great staff - very helpful and friendly.

We cannot fault the hotel at all, the room was spacious and clean and the rooftop / pool was lovely.

The room was generally dark even the corridor despite having on all the lights On room.

But then you go to use the bathroom and toilet - it's very dark and suddenly the funky lighting doesn't work in your favour.

and the light of room was so dark and opened window was so narrow.

The hotel theme is modern, albeit a bit dark in places.

but light still comes through and around these so if (like me) you like a completely dark room you will notice this.

buttons, hot/warm lighting, and combinations (if you arrive tired and it’s too frustrating, remove the key card and it goes dark).

but lighting made the halls and room quite dark.

Decor was dark and corridors were unsettling as they are so dark.

Interior deco is a little dark, like a night club.

although I did find the lighting a little dark in the room.

My only complaints are the shower has a small glass partition that gets water all over the floor and the room can be a bit dark.

We booked a standard double room and it was a bit dark as the hotel is a high-rise building and there is not much natural light

The only let down was how dark the rooms were and sometimes the room smelt unpleasant.

Decor is minimalist and contemporary in neutral, dark colors.

Recommended places to visit are Parc Guell (monument park and Gaudi's house), Casa Batllo, Montjuic and the cable car, Casa Musica, the Palau Nacional and Font Magica, a boat trip around the harbour and. .

Not to many hills in barcelona unless you travel towards guell park so nice walk from hotel to most attractions.

If you go to visit Park Guell and with elder people or children, don't take metro!

I would highiy recommend Park Guell, its just beautiful. Also take bus along to the Playa Espanla (?)

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