The reception area is within a magnificent atrium where you can enjoy coffee or cocktails.

however a very large conference hotel with the reception and bar based around an atrium.

The Atrium and style of the building from the inside reminds me of likes of the Burj, Celtic Manor, etc.

The atrium/lobby is beautifully decorated.

Wonderful atrium with excellent decor and space.

Quite a beautiful atrium interior with a striking modern style, which oozes class that spills into the rooms.

Two nights before we were set to depart we asked for a print-out of our room charges to review and every night's "upgrade" premium was counted on our bill.

Upon arriving in Barcelona, the following day we received a notification that we had been charged for two nights stay at the Fairmont - we were listed as no shows.

Very slow service, room never ready and clean and also was charged twice for the room and still waiting for a response to my emails after a few days.

We also experienced room key problems on multiple occasions where the key cards did not work, or were neutralized, and we had to get the front desk to issue new keys several times.

but that's it: no offer to have us switch rooms, or to reduce our room charge, or even a free drink at the bar.

and this story happen while Mr.Gamarra as general manager while sending welcome POSTAL card, didn't show up or call for any apology

Slightly surprised I was charged for a small amount of soya milk so I could make tea & coffee in the room.

but as we were checking out the stateroom attendant chased us outside the room, flicked a key card at us and said take your key downstairs in such an abrupt manner.

but a little more attention at check-in and certainly check-out (still waiting for invoice to be emailed to me) would make this a 4/5.

The staff member checking in someone else did not acknowledge anyone in the line and to his credit, had a map of Barcelona out on the desk trying to help the family navigate around town.

Not t like North America, they charge for everything.

I sent multiple emails to their only listed email address asking for an invoice, and went completely ignored for two months.

Firstly this is a 180€ per night room, expensive yes and also unsure as to why they can charge this.

I booked a room with 2 queen beds only to find at Check-in that there is yet another extra charge for our 2 kids of 58 Euros or $70!

5) The house service maid could not understand any English, which is a drag for a hotel like Fairmont

Despite the issues above, I gave it a 4 stars as the DM, Laurie did come out apologized for the inconvenience caused us & deducted some charges as a courtesy.

but I didn find it to this standard to be honest and the location is poor enough , they know there is not much around and I think use this to over charge there customers , I wouldn be staying again the staff were lovely though , pictures and video for proof

Unfortunatlly, this five star hotel, even is charging 200 euro a night, is not able to put cammeras in the garden.

Be Advised that we were informed there is an 80 euro up charge for early check in

2/3 Minor points for me were the noise from the lobby & bar that arrived into my room (6th floor), the windows was very dirty, spoiling the beautiful Barcelona sights and the elevators were sometimes not functioning.

My wow moment was when we were checking out at 3am (had an early flight) and the front desk receptionist came running to get our bags from us as we exited the elevator.

In the room now and as suspected can hear the lifts.

The night manager alleged that signs had been placed around and in the elevators.

when he handed me my key, he acted like he'd found a gem for me, so I was surprised when I headed to the elevator and saw I was on the third floor--no complaints, just not anything special and not worth standing there forever waiting for him to search.

Not sure if everything went as well as expected as there was water running down the front of the elevator door when we checked out.

The lifts were a little slow and I did get trapped in one of them, or thought I did, the lift is activated by room key only and when the doors closed and didn't open I was rather panic stricken.

A first let down was that one of four elevators did not work properly.

.Loved the Elevator View😊Ate here over 3 days.

Twice during our stay the elevators were not working.

Daughters were near lift which occasionally bothered them with noise of people coming back

Only reason I gave this a 4 rather than a 5 was the checkout was very poor.

Scrolling the reviews, I am confused to why this hotel is getting such poor ratings.

We heard similar complaints from other guests who were also clearly frustrated with the poor facilities and quality of staff in the hotel.

However unfortunately we also experienced further poor service with next door’s room service being left outside the room for 3 days until we moved it ourselves - not acceptable for a 5 star hotel.

When we raised again we thought it was poor service at check out, we were told they’d mention to management and “apologise”.

Without doubt, the biggest let down of this hotel is the overpriced, poor F&B.

I stayed in a recently renovated room that is already showing signs of wear and poor workmanship.

The cons: the hotel is currently being refurbished so parts of it were inaccessible and closed off; when we arrived in our room the bathroom stunk and the toilet was coming away from the wall so we asked to move (which they did with no trouble);  the workmanship on the bathroom tiles is very poor; the walls are very thin we were disturbed by a screaming child next door every morning; the hotel drinks and food are very overpriced.

So my highly recomondation is that that you make a donation to the poor hotel to enable them to buy securiry cammeras.

We requested a meeting with the general manager.

I responded to the Fairmont survey and emailed the hotel to complain and asked how I can disable the doorbell (I even turned on the privacy setting,

When asked further, It tuned out none of these rules existed.

Why when we asked for what we’d requested did they just shrug their shoulders and act like it was my problem?

On my last night my guest had problems and I asked Marcelo from concierge for assistance which he willingly did.

Was not impressed by the moment I got there and requesting something so simple TWICE!

We asked on several occasions for the air conditioning system to be repaired,

We were actually asked to queue again to get room key.

Finally, when we asked reception how much a taxi would be to the airport, we were told to get the metro and not feed the greedy pigs.

Room is currently 26.5 degrees- we have asked them to look at air con twice

When booking I requested for a little something as the stay was a birthday gift.

there wasn't much service to speak of--always long lines at the front desk at all hours of the day, and the barman looked at me like I was crazy when I asked for vermouth on ice.

We asked for his name only to see him remove his name badge and being unable to catch it, I have never ever come across anything like it and I would think or hope Fairmont would be ashamed by this.

We had to ask for our cot three times before it finally arrived in the room (it was requested in advance and at check in and was obvious we were with a toddler at check in).

We requested an upgrade at check in and were shown several rooms.

The hotel security denied any responsibility, rolled eyes at us when we asked if there was any video surveillance and basically shrugged it off as "oh well private premises is just a name you know, doesn't mean sh***".

Forgot one clothing item in the room and asked to keep it for one year (normally maximum 6 months).

I can honestly say that there were some hiccups in the room we got that took a few requests to get sorted out,

They even asked for confirmation the day before through email, and they still did not deliver on early check-in which I paid extra for.

(Tip: The glass barriers on each floor overlooking the hotel atrium can be vertigo-inducing, so if you're afraid of heights, you might want to request a lower floor.)

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loved too much very comfy room , amazing view large bathrooms there is car park professional staff amazing food , dining is marvelous I would repeat it of course!!

Hotel rooms were good, food was great, interior design of the hotel was interesting and nice.

I ordered Room service one day for breakfast which was great.

The rooms are great, the food is fantastic.

The kids' meals are large portions and we always received exceptionally friendly service when feeding them. Staff was patient with the mess the toddlers made and food was served to them at child-friendly temperatures (Which was very impressive!)

Even the other onsite restaurants are great - a little pricey,

The room service are excellent fast efficient and friendly my children really enjoyed the food a little limited

Being a 5 stars hotel food quality for breakfast might be improved.

Great restaurant in the hotel lobby with delicious ham croquettes!

The hotel staff - be it the welcoming doormen, the attentive lobby, restaurant or room-service staff, and very helpful concierges.

Each and every one of the staff make you feel UNIQUE,starting with  the  door porther who  is out in the cold,I hope they are paided double,The concierge  who  are perfect,The reception  staff make you feel at home and so wellcome,restaurant & bar staff who look after  you so well.The hotel is calm, comfortable and well  kept,

The front desk, concierge, guest service (baggage and door staff), restaurant, and housekeeping staff are top notch.

Restaurant staff very vigilant and great, Concierge staff fantastic to help you find where to go, and how to get there.

There are a few restaurants in the Fairmont, one of which is located outside called The Terrace.

Stayed at the Fairmont in Barcelona with my sister and had an incredible stay: 5 Star luxury accommodation with excellent facilities and restaurants of an impeccable quality and standard.

U have to go to the terrace outside to eat well, and have a lot patient to be served during weekend nights.

I was advised that none of the restaurants in the hotel would be able to accommodate 3 of us without reservations.

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The room was excellent, the breakfast choice amazing with wonderful attentive staff.

When we did get into our room it was nice, clean and tidy.

All that said - the room itself was fine.

The room itself was outstanding, comfortable and clean.

Hotel is definitely nice, rooms are clean and well appointed.

Great staff, helpful concierge and all of the hotel staff in general very friendly and hospitable

The buffer breakfast was spectacular - the omlette/egg bar also offering the famous Churro con chocolate, fresh Spanish breads and cheeses - just great, especially the service in the breakfast rooms - they really do a great job !

but rewrote it as the hotel is very nice and Mar did offer us a better room which was nice also sometimes we all over react with service.

The room was spacious, very clean and equipped with smart home features like centrally controlled lighting, comfy mattresses, and pleasant decoration.

Don’t expect a good night’s sleep either as music from the lobby blasts into the rooms.

Rooms and the bed are outstanding.The feel is a real a luxury hotel in all respects.

My husband stayed at the Fairmont Rey Juan Carlos I Barcelona and couldn't stop raving about how spotless the room was, how friendly the staff were and how great his overall experience was, staying at the Fairmont Barcelona.

We had a water issue in our room and the staff took care of us in relocating and doing their best to help us.

The staff was generally very competent and efficient, if a tad bit snooty at times.

When asking why we wasn’t notified about this when booking and specifically noting that we would need two cribs she couldn’t give us and answer.

Receptionist was lovely and welcoming, her manner was lovely and friendly.

By the time we got to the front desk the lady was very helpful and fast at checking us in.

Gorgeous looking hotel and very welcoming from the start.

The receptionist Mathilde was very professional and welcoming.

Otherwise, services from the staff were quite average.

For soccer (football) crazy fans its walking distance from Camp Nou - the home of the famous Barca team.

But the lady at reception Mar was very nice to recover the situation.

The check-in was done professionally and with great attention to our needs by a hotel staff named Dimitri.

Staff was friendly and check-in & out smoothly.

Special mention to Ines Medina, Sarah manager, Andres Checa, Jose Fajardo.

We have everything documented and the staff continues to be disagreeable.

From the minute we walked through the door the service was first class.

All in all this is fantastic place to relax away from the city and just a short walk from the hotel to access the underground network, taxis are also plentiful from the hotel entrance.

The 15 minute walk to the FC Barcelona Camp Nou stadium was also very convenient.

but being on the last stop of the metro (about 5 min walk from the station) made traveling into the city centre completely doable (and very affordable!).

Most importantly its a 5 minute walk from the metro station - Zona Universiteria - which is just great since its the terminus for 2 metro lines - L3 [ starting point for most Barcelona attractions) and L9 Sud - to the Airport.

There is also a metro which is about 7 minute walk from here.

As a side note, the hotel is located in an area which has extremely few restaurants that one can reasonably walk to.

Barcelona stadium is 12-20 minutes of walking away.

but you can jump in a taxi, which queue outside or take a 5 minute walk to the metro station (line 3) for a fraction of the cost.

Walk to the train was easy and quick to get to Barcelona (20 mins) or any of the amazing beaches.

It was a 5 min walk to the Barcelona stadium so if you are here for football then this is your location.

4 mins walk to L3 metro line which connects to Liceu on Rambla in 15 mins.

Seems lots of reception staff walking around.

but it is  an easy 5 minute walk from the Metro.

The transit (metro, bus) is about a two-block walk and goes directly to most attractions, including the beach area.

It's location is about 5-10 minute walk to the metro.

A classy hotel, connected by a 5 minute walk to the metro.

Architecturally there’s a real wow as you walk in.

Fairmont Barcelona Rey Juan Carlos I

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The apartment was a good size and the kitchen well equipped.

Loved the size of the apartment which had everything needed and plenty towels.

We are a family of six and these apartments were a brilliant stay.

The apartment was cleaned once during my stay.

I would definitely choose these apartments again if we returned to Barcelona -

The apartment itself was superbly clean, and contained everything you possibly needed (towels, liquid soap/shower gel/washing up liquid), with a immaculate kitchen and bathroom.

The apartment was clean, spacious and well equipped, with a beautiful large balcony and view.

Inside, the apartments are well presented and appropriately sized.

I wanted an apartment near the airport of BCN.

Really nice clean apartments with all the amenities that a family would need.

I have to say it's a Very clean apartment, and very well equipped.

The apartment was spacious, clean, well equipped and cool with the A/C.

6 of us stayed for one night in a 2 bed apartment, it was exactly as described and front desk very helpful for info on travelling to Nou Camp & central Barcelona both within 30 mins on public transport (bus and metro)
Clean rooms great value for money, save loads on staying city centre especially if big family of 5-6 
Underground car park €12 a day so not too bad

The apartment has a balcony overlooking a playground.

Underground parking, roof pool for kids after a long day of sightseeing, very helpful reception, close to metro, spacious apartment with very spacious bathroom and comfortable shower.

However things on arrival looked rather interesting with the apartments having an open atrium in the centre.

This apartment block is nicely located by the metro being 5 minute walk away.

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In commercial area burClose to busses etc.

It was also 10 mins walk from the metro station.

What we really liked was the fact that the metro is a few minutes walk through the residential streets, ask for directions from the front desk.

Ultimately we would stay here again, due to the good value for money, cleanliness, ease of travel into the centre, and it being situated it a lovely safe friendly comfortable district (sit and have a beer at the bar near the roundabout next to the metro, to watch the world go by on an evening).

Location was great too, short walk from metro and less than 30 minutes on metro to the centre.

but the centre and all the main attractions are within easy reach due to the efficient metro system.

There is also bus stop witch takes you straight to Camp Nou in just 15 minutes!

About 5 minutes walk from the metro, and about 10 stops from the centre of Barcelona, so really good location.

Transport to the city center was easy on the metro, taking around 25 minutes.

It is really easy to get into the city via the L3 Metro from station St Josep.

Simple accommodation at 7min walking from the metro station; 2 metro stations from the Bellvitge Hospital and 28 min by metro from the Catalonia Ramblas.

Simple enough acommodation, very clean and close enough to hop on metro to the city.

however the hotel is extremely weel located for public transportation, just a block and a hals from the train station and two block from the metro.

There is a mall 5 minutes away which did have the usual chain eating establishments.

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The restaurant serves a good breakfast and I have eaten lunch there many times and it is good value and tasty.

If the beer festival is in the same location again, this is a great place to stay for it.

There are quite a few restaurants nearby too and plenty of corner shops with the basics at pretty reasonable prices.

The hotel has a small cafe on the property

Friendly staff and lots of great restaurants in the area.

Staff on the front desk are very friendly and helpful, and gave some great restaurant recommendations.

butcher,a cafe and pharmacy downstairs and really everything you need not far away.

A shopping centre not far with many eating places very close.

Fantastic cafe downstairs for breakfast at reasonable prices.

There is also a cafe downstairs and also several small bars and shops within a few minutes walk.

There is a great burger place close to the apartments called gastro burger, worth going for sure. Goo

There is a walking distance for Grocery store call LIDLE (pronounce Lidell) likewise near that store has small restaurant selling famous rotisserie chicken.

Hint: restaurant downstairs offers excellent lunch!

It is too far out if you want to return after sight seeing, shower change and make the return journey back and no where very nice to eat of an evening locally or sights to see.

TIP: There are lots of local restaurants just around the corner.

Close to both the metro and the train station, and also food stores, bakery and restaurants.

There's also a bunch of shops and restaurants about 5 minutes away that you can walk to for coffee, lunch or tapas.

Aura Park Sud is a <5 minute walk from the Avinguda Carrilet and Sant Josep stations, so I'd definitely recommend getting a Hola Barcelona unlimited travel card for the duration of your stay.

Big shopping mall and Lidl in just couple minutes walk away.

Great to see the local shopping and restaurants.These apartments are in a great location with a large shopping centre just minutes walk up the road, a fantastic

(Coffee & cake €1:90, buffet €6)

Easy 5 min walk to metro to get tube straight into Barcelona town.

We found a selection which were open a 10 minute walk away, and we were able to cook for ourselves a few nights as the apartment kitchen was well equipped.

We walked few minutes to the exit door of the apartment.

but metro stop is just a few minutes walk away and it takes about 30 min.

Metro is five minute walk and twenty five minutes into Main station in Barcelona.

However, it is located near two metro stations (5-10 min walk away from the hotel).

You have metro on one side (5 minute walk) or train on the other side (3 minute walk).

Check out the Rambla Just Oliveras which is a five minute walk from the hotel.

It's a 15 min ride on L1 Metro to Espana and a short walk to the Magic Fountain, Don't miss it!!!

Aparthotel Aura Park

apartment

the breakfast room has an inside part and a really nice atrium courtyard.

Breakfast in a little ground floor outdoor atrium was really good.

The breakfast was good with a good variety of food.

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