Staff was all smiles and very friendly and helpful.

and the staff was very friendly and accommodating.

Excellent hotel,very friendly and welcoming, good for the city, Beach or for relaxing on the rooftop, rooms are excellent, lovely breakfast, staff very friendly and attentive, nothing is a problem.

but that just added to the atmosphere The staff are really friendly and helpful.

Enrique and Ruben are both top notch; friendly and helpful.

Welcoming, friendly staff, spotlessly clean room, lovely rooftop terrace restaurant/bar with gorgeous views.

The staff are very friendly and helpful, always happy.

All hotel staff were extremely helpful and friendly.

The staff were extremely helpful and friendly.

We had a great time at the hotel, clean and modern, well located, friendly and amazing service.

Great staff - extremely helpful and very friendly.

And the staff is very helpfull and friendly during the ten days.

Loved the hotel, clean, friendly helpful staff and amazing view over the harbour.

The crew is very helpful and friendly, and the room overlooking the port was spacious, clean and well equipped.

Good restaurants were everywhere and the staff was so friendly and helpful when our bags got delayed a day.

My wife and I stayed for 4 nights and the hotel is well located and the staff helpful and friendly.

The staff was accommodating and friendly.

The staff are all happy and friendly, it’s top class without having any airs or graces- it’s relaxed and one of our favourite places in the world.

Everyone is super helpful and friendly, and they all go out of their way towards making your stay enjoyable.

The hotel is in a fabulous location for restaurants and attractions.

Service is 5 stars, hotel is 4.5 stars, rooftop bar 5 stars, location 6 stars.

It is well located across from the harbour, it is clean, has lovely and large rooms, had a king size comfortable bed with good pillows and nice linens, and we fully recommend it.

The hotel is in a lovely position near to Port Vell and there are many good restaurants nearby.

The location is fine with a terrific roof top bar overlooking the harbor.

Everything from the wonderful location, cleanliness and above average customer service!

The hotel is in a well maintained old heritage building, in a perfect location between the gothic quarter and the water front/beaches.

The location of this hotel is great - walking distance to beach, on the edge of the Gothic district, close to Picasso museum, Barcelona cathedral, walking distance to La Sagrada (longer walk),  close to Metro trains and tons of shopping,  bars and restaurants.

Fantastic location easy walking distance to beach and city locations.

The location of the hotel was really convenviant.

Its located in Barri Gotic and close to our favourite district El Born.

Not only is this hotel in a wonderful location, it was exceptionally clean and very well run.

All that plus an excellent location, good rooms that can also accommodate a family, etc.

Great location on the port view side of the Gothic.

Reasonable prices for the quality 
Very helpful and pleasant staff 
Very comfortable and nice rooms 
Convenient location 
The children and grown ups three generations all very happy.

The room was clean, bigger than expected, there was champagne waiting for us.

The rooms are comfortable and well appointed.

The Premium room was spacious and was ideal for us .

Our room was extremely comfortable and the breakfasts were very good.

They informed us it had arrived and placed it in our room!

The room was magnificent- and perfect for the last part of our vacation.

The rooms are beautiful and I can highly recommend this.

The rooms are good, we stayed in the new part of the hotel.

The hotel was beautiful, in a lovely old building and with a very comfortable room and great service.

Large, clean room with a balcony overlooking the marina.

This place feels quite new from the lobby to the room.

Family room was very spacious- 2 proper beds for the children.

Everyone from the front desk to the restaurant to the people who cleaned the rooms were extremely polite and accommodating.

However the pools are hilariously small and any room located near the service elevator is probably pretty noisy in the morning.

But our room was small, with no view, the window overlooked an alley and had a curtain pulled shut for privacy, which made the whole room dark.

Only disappointment, was the room was a little small for the price paid - not like those pictures.

The hotel is small and only has 30 rooms.

The hotel offered a room for three adults and a fair rate (though the room was a bit small and had limited drawer/closet space.

Our room was very small and felt congested.

If you get a high room and a small tree you are set!!

The terrace in the room was too tiny to use

The rooms are small and very dark with just a small glass door for light and you can see the man in his bed opposite in the run down apartments.

The room we had was tiny and with a view straight into the neighbours flat.

As far as arriving and departing, we were able to leave our bags with the concierge when we arrived far too early to check in.

Staff was always at hand to help with luggage , hail a taxi , help with getting around the city !

The reception staff were so helpful and nothing was too much trouble.

The hotel is great particularly the staff.

We were so warmly greeted by Emilio and during our four days stay, he was a continual resource.

Breakfast was delightful- both attendants were wonderfully helpful.

The reception team are exceptional, especially Enrico, who went above and beyond to make our stay an absolute pleasure.

Immediately on arrival, we were welcomed by Ruben and Mar.

The reception team are great too and couldn’t be more helpful.

There is music late at night on the roof and noise in the street,

but we were on the first floor, which was a bit noisy from street and sidewalk traffic.

Our room was very nice even facing the busy road and could hear noise,

The only negative would be that the front rooms facing the street can be noisy, however I knew this would be the case,

There was a very narrow balcony with the only room to stand with no seeds or table there was a very narrow balcony with only room to stand with no seats or table However as I mentioned above we could not open this door at night due to the road noise.

However the double glazing blocked completely all sound from the street.

The only thing I would change is to stay on a higher floor next time (I was on the 2nd floor), as the noise from the street below me carried into my room when trying to sleep my last night.

though we overlooked a sometimes busy street we barely heard any street noise with the dual windows.

Our room was unfortunately located above that street which was very noisy at night

Although we were warned that night noise is high in Barcelona we would have wished that our room would have been more protected from street noise which never seemed to stop

We were on the second floor facing the street so it got a little noisy at times.

but the glazing meant that we couldn't hear the noise from the road at all.

If you put two suitcases on the ground then you don't have much space to walk at all. But my biggest issue was the noise from the street (Barcelona is loud everywhere!)

Lower floors I expect suffer from some street noise later as the bars stay open until the early hours

The location for us was perfect.

Ask for a sea view room as the rooms on street can be quite noisy.

.. forward facing rooms get some road noise and unless you are on the top floor, the trees obscure the views of the marina.

Nice balcony/sitting area just outside our door, overlooking the lobby and out at the moored boats.

Large clean rooms, quiet property, beautiful rooftop and wonderful views I cannot say enough good things about this Hotel and its staff.

We had drinks and dinner on the rooftop, enjoying the beautiful views of the Barcelona harbor.

The rooftop bar and dipping pools are amazing with sweeping views of the yacht harbor, ocean in distance, gondolas, etc.

The roof terrace/pool and bar area had great views over the marina definitely worth a visit.

The hotel is clean, located in a very convenient location, you have a great view to the harbor and La Rambla is just a block or two away.

Particularly the roof terrace restaurant is a must see, perfect views and very good food.

Stunning views and dj’s make the night simply perfect.

Amazing rooftop view, the pools are rather small

The location was all ready walk to the sea and Gothic quarter!Quarter!!

The hotel staff were excellent, the hotel food was excellent, the hotel itself was excellent and very nice and clean, the hotel rooftop bar was an excellent touch with a great view.

This time we got room no 11 with a nice view to the harbour,

Our waterfront facing room had double pane windows so very quiet at night, even with fun loving groups walking by at all hours.

Nice rooftop bar with view over the harbour.

Hotel Duquesa de Cardona

small room

street quietness

staff

friendly

room

location

view

I can’t recommend this boutique hotel highly enough, the staff, the interiors, the restaurant and the location all fantastic.

It is very boutique, the hotel rooms and bathrooms are very modern, large and spacious.

An amazing stay at this luxury boutique hotel!

This gem of a boutique hotel has justly earned a five star rating.

Serras is a beautiful boutique hotel located in a very good location close to fine dining restaurants, near the harbor and beach, and close to many attractions including open markets and tourist attractions.

We loved staying at this luxury boutique hotel!

Beautiful boutique hotel in good location.

From the lovely welcome drinks, the Sunny lobby and the rooftop bar where Picasso’s first studio was, the Serras truly packs a huge punch in a boutique hotel
Package.

Hotel Serras is a boutique hotel with the very best service.

The level of care and attention to detail is only achievable in such a small, family owned boutique hotel.

This is a lovely boutique hotel in Barcelona where the rooms are stylish, the service is excellent, and the staff is knowledgeable and so friendly.

The service and aesthetics of this boutique hotel were exceptional.

This is perhaps the best boutique hotel I’ve ever stayed at.

This boutique hotel was really excellent.

We were guided to the boutique Hotel Serras from our travel agent.

but that's a boutique hotel and that's how it should be.

Overall a 12 nights in a super little boutique hotel that was  a great experience for the 4 of us that I highly recommend!

We loved evrything about this charming luxury boutique hotel from the luxury boutique decor, the roof-top pool and bar, the location, the romms while on the small side were clean and more than adequate.

We stayed at the Serras Hotel for five nights in May, and this hotel is truly what all boutique hotels should strive to be.

The staff went above and beyond, very friendly and helpful!

The employees are very friendly, helpful, The hotel makes you feel special when you check in,

 You can enter the streets of historical Barcelona right next to the hotel.

I can’t say enough about the staff, they were professional, attentive, and friendly.

Overall the hotel and hotel staff are just amazing - friendly, professional, accommodating, and the location and nice rooms are an extra treat.

The Serras Barcelona is an excellent hotel and the staff were all friendly and exceedingly helpful.

Silent hotel near all artworks of Barcelona - friendly attentive staff - food and drinks from breakfast to diner were of highest quality served by professionals - room is very nice organised with efficient use of all available place.

Very friendly and helpful with everything.

Sandra, breakfast waitress was extremely friendly, met my special dietary needs, could not do enough for us at breakfast.

The bst Hotel of Barcelona
The service really great, the kindness of the staff ist absolutely friendly and positiv.

The staff were all incredibly friendly and helpful.

Staff is friendly, knowledgeable and completely helpful, without ever being cloying.

The staff are so very helpful and friendly from the moment that they first open the door for you on arrival.

Friendly team and all the little extras that make your stay over the top.

At arrival and throughout our stay the staff at the front desk were friendly and personable, full of great recommendations for exploring the area.

Every single staff member is extremely friendly and helpful.

The location is perfect, the staff is incredible, and the hotel is beautiful.

A truly recharging place from long workdays at the comvention, and also a superb location for all evening events.

As for location we could not have been happier.

Great location, decor and exceptional room amenities.

Great location by Gothic Quarter, El Born, port Vell and Barcelona 
Professional and competent staff.

Excellent location near Gothic quarter and Port.

Great location, Small, Personal, Innovattive menus and venus to eat/drink.

Due to its location, everywhere is very close, within walking distance.

Wonderful location with impeccable service.

I chose this hotel for a one night stay prior to a cruise because of its location near the port and old town and also the positive reviews.

As for location, it is right beyond the Gothic Quarter which is a treasure to explore.

The location is perfect, on the edge of the gothic quarter and adjacent to Port Vell, so within easy walking distance of the main attractions.

The hotel itself is in a great location walking distance to lots of great restaurants, bars, shops and the waterfront.

The rooms are spacious and the location is perfect.

We also had dinner at Restaurante Informal.

The restaurant is a great place for breakfast, and the Breakfast / Lunch dining manager Sandra gets a special mention - a gracious and helpful hostess, she sets the standard for great service.

While we did not dine at the on-site restaurant (Rooftop) which is supposed to be fantastic, we did enjoy the roof top bar area.

The staff are attentive, polite and they provided us with great recommendations on restaurants and sites to visit.

She was also  very helpful with giving us recommendations on restaurants   The service at the restaurant, Informal, was also very good and we enjoyed the food and great view.

Their customer service, the hotel, the rooftop bar, the restaurants, the room service and the food are 10/10.

Serras Barcelona has a fantastic rooftop restaurant with tremendous views.

The Informal restaurant was also exceptional.

It was a great location, great, helpful staff, great accomodations, great restaurant.

The gym was great for a workout, the terrace upstairs was convenient for a quick drink and tapas, and the breakfast was top notch.

They helped with transfers, dinner reservations and a birthday surprise.

We were especially impressed by Sandra, the restaurant manager, who went above and beyond to help when our daughter became ill. We will always remember her kindness and professionalism.

Young smart dedicated staff, like Sandra acting as the perfect host, or Carla welcoming you to the hotel, giving you directions and making sure you can eat out at the best possible restaurant.

Hats off to all of the front staff that gave us such great service and in particular Sandra in the restaurant was amazing.

The Rooftop Restaurant is top notch-so good that we consider it a destination itself-our meals, wine selection, and cocktails have been absolutely delicious!

Beautiful rooms, excellent amenities and a great rooftop bar.

We greatly enjoyed the ambiance of the rooftop bar.

Rooftop bar is a very nice place to hang around

but the rooftop bar is a great spot to hang out and the bar staff were really nice and fun to talk to.

A 28 room modern, stylish hotel with a great little rooftop bar.

We found the rooftop bar a couple of years ago --it's one of the best, if you can't stay in the hotel, at least check out the rooftop bar.

We loved the fun rooftop bar and the incredible restaurant (with a Michelin chef!).

A wonderful rooftop bar and fabulous restaurant.

The rooftop bar is delightful after a full day of sight seeing.

Rooftop bar and plunge pool overlooking Port Vell were perfect along with dinner at Informal.

Stunning Hotel with exceptional service and very Friendly staff
Modern beautiful decor 
Great rooms with very comfortable beds
Absolutely amazing roof top bar, pool and restaurant 
Fantastic food and atmosphere 
Highly recommend and will definitely return

We especially appreciated all of the amenities in the room and felt completely at home!

Close to everything, the rooms are stylish, very quiet and nicely furnished.

Rooms are nice and I could relax there very well.

The room was decent size, very comfortable and the soundproofing was great.

Here check-in is a comfortable affair, seated in the light airy reception area, sipping fine cava, and enjoying a chocolate treat, The treats continued when we got to the room as it was my husbands birthday with welcome birthday cake and a bottle of Cava and a hand written note from Carla Serra.

The rooms were so sound proof this wasn’t an issue at all and the road wasn’t that busy.

Rooms on main boulevard were quiet with double windows.

Exceptional staff, great welcoming process and a very comfortable room.

The room was clean and fresh with an impressive shower/bathroom.

but there are plenty areas for lounging outside of your spacious room, and all of the areas have an upscale feel to them.

Our warm welcome, included a personal escort to our room along with a bottle of Cava to celebrate our 30th anniversary.

We were greeted at the taxi and our luggage was whisked away to our room.

The room was lovely, great amenities and everything thought of and we enjoyed the turn-down service.

but the seating area into the room made the hotel room small for a suite.

Neither room is large enough as well, even higher categories rooms are actually very small.

I didn’t want to be in the room during the day because it’s so small.

pretentious water saving sink with no facility to hold water.could only get hot water out unless the water was left to run for ages negating the original design to save water.An expensive,small room with the only view from the window of a small alley.

The rooms are a little small for the price

Room was quite small and wasn't anything that special about it for the price to be honest or any special touches apart from bottle of bubbles and some snacks on arrival.

The Rooms are small & face another building, so we upgraded to water facing Jnr suite, it was light & airy
It just not quite quirky enough to be boutique,

The property is small at under 30 rooms and located overlooking the marina.

So wonderful to be pampered and have staff that go out of their way for you.

The staff made recommendations of things to do and places to eat in Barcelona and their recommendations were spot on.

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