The gym is small and entirely functional.

There is a small gym and roof top plunge pool ( a bit cold for that in January!).

There is also a tiny gym; essentially one treadmill and one elliptical trainer plus some minimalistic equipment.

When we got there one morning there was someone on the treadmill and as it is a very small room we struggled to fit in.

Well, the gym is tiny and as a consequence, not that well stocked.

Small gym available with treadmill, elliptical and weights to help offset too many tapas . .

Should be aware gym is very small and parking off site and a 10 minute wait.

Also has a small gym which is perfect for a little workout.

but the seating area into the room made the hotel room small for a suite.

Neither room is large enough as well, even higher categories rooms are actually very small.

I didn’t want to be in the room during the day because it’s so small.

pretentious water saving sink with no facility to hold water.could only get hot water out unless the water was left to run for ages negating the original design to save water.An expensive,small room with the only view from the window of a small alley.

The rooms are a little small for the price

Room was quite small and wasn't anything that special about it for the price to be honest or any special touches apart from bottle of bubbles and some snacks on arrival.

The Rooms are small & face another building, so we upgraded to water facing Jnr suite, it was light & airy
It just not quite quirky enough to be boutique,

The property is small at under 30 rooms and located overlooking the marina.

There is a small splash pool set in the decking, that almost tempted me.

So wonderful to be pampered and have staff that go out of their way for you.

The staff made recommendations of things to do and places to eat in Barcelona and their recommendations were spot on.

The location is perfect, the staff is incredible, and the hotel is beautiful.

Every staff member that we interacted with was fantastic and helpful.

I can’t recommend this boutique hotel highly enough, the staff, the interiors, the restaurant and the location all fantastic.

The staff are attentive, polite and they provided us with great recommendations on restaurants and sites to visit.

Great location by Gothic Quarter, El Born, port Vell and Barcelona 
Professional and competent staff.

The staff went above and beyond, very friendly and helpful!

Exceptional staff, great welcoming process and a very comfortable room.

The employees are very friendly, helpful, The hotel makes you feel special when you check in,

 You can enter the streets of historical Barcelona right next to the hotel.

The service from all the staff is amazing.

Everyone was so eager to serve and please.

I can’t say enough about the staff, they were professional, attentive, and friendly.

Diego was informative and helpful with suggestions for dining.

Serras Barcelona

small room

small facility

Paid public parking nearby

Free High Speed Internet (WiFi)

Pool

Food good, (desserts really nice) cocktails horrible (out of a bottle), free beer/wine not great - limited choices on AI - you can pay additional for better options (EG bottled beers 1 Euro if your AI).

but for what we paid it was still a disappointment.

- Shouldn’t have to pay to use a safe (€20 a week) or iron (€1.50 for 30mins) in 4* hotel
- Not enough bikes for hire (even in Sept) and why only 10am-6pm.

but come on - when someone pays for a fully/all inclusive deal that's exactly what we expect.

Not too many thinks to choose in the Bar, only one type of beer sold for AI and if wanted a Coke, 70% ice in it, same as mcdonalds🫣
Food was great for lunch, had to pay extra for a bottle of wine €5.50 as all inclusive quest and at check out they charged €18.00 or something like that.

Negative  - you have to pay 10euro deposit per towel and you have to pay 1 euro (non refundable) every time you want to change it.

but limited service hours for all inclusive which we never got our head around and teenagers often ended up having to pay for what they wanted as it was after 6, or after 10pm.

Yes if it was out of peak season and very very cheap deal 😬

Be careful where/when you get the drinks if paying for them, there was a bit of inconsistency with the size and price of drinks between the bars.

though some people are talking rubbish and expect a 5 star hotel for a 1 star price.

Maybe they are not getting paid enough or maybe that’s just how it is here.

Plus you have to pay for everything - towels by the pool, coffee and drinks for dinner (even with half board) and even to play at the pool table.

I'd suggest people who are full board get a ticket for snack food as al alternative to dinner
 

Such a shame the prices were so crazy high.

There are 2 pool tables and at 2 euros a game it is rather expensive

but paid to eat in the all inclusive buffet a couple of nights.

Horrible how boring this hotel is not gonna lie is just for families with kids that’s what you mostly see.Also I’ve paid half board which means breakfast and dinner ,at dinner time I had to pay for my drinks which I thought I would get with my dinner not even a 1 drink for free this hotel is trying to make money on everything 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼horrible how it works in this hotel everything cost money even to borrow a towel for pool I’ve been to a lot of countries and hotels

The only minus is on full board you have to pay extra for soft drinks, would be better if you up your price a bit and serve soft drinks for everyone.

Despite not being AI, we found the drinks reasonably priced - 2.50 Euros for a pint and about the same for a glass of wine.

One criticism was that one member of staff came in part way through and was giggling and whispering with a bar staff member seemingly at our expense about the solemnity of it all and obvious upset of people in the room which made me angry and like we were being disrespected.

The baby pools were great and both my children age 1 and 2 were able to stand up in the pool, splash and generally enjoy it.

The good thing also was the because both of the main pools have a walk in slope, we were able to get the disabled traveller into the water for a splash and a sit in the bubbles.

It has all: 2 pools (not counting "splash pools"), indoor  pool, rooms for entertainment and rest, restaurant, bars, a hall with a scene, a laundry with washing machines, ironing tables and irons, safes in the rooms.

Five star to all staff you work very hard.

This meant a few trips back and forth to reception and more waiting.

Entertainment staff were absolutely fantastic!

Brilliant holiday, all
The animation team are very good!

definitely will be back , animation team were good and the celebration for the 60th anniversary show was the best show of the week .

Seemed good entertainment for kids, the entertainers were extremely hard-working.

Absolutely fantastic hotel all staff so friendly to adults and kids, so very clean and plenty of activities to do everyday.

Staff - all friendly, welcoming and accommodating!

Excellently clean
Great location 
Friendly helpful staff
Beautiful hotel 
Excellent food choices 
Would giggly recommend to families, couples and friends.

The animation team is full of energy and tries to get everyone involved in the activities and the evening entertainment.

First off thank you to the entire team for what was a perfect holiday.

An amazing clean hotel, very frendly staff, it deserves a 10/10.

The hotel is clean and spacious, food and drinks plentiful and reception staff very approachable and helpful, would definitely return here and already looking forward to it.

The staff are really friendly and helpful

great hotel, lovely staff and clean comfy rooms, entertainment nights every night both inside and at the bar outside, great water park open from 10-6, only bad thing is you need to bring cash to put deposit down for a towel which is 10 EUROS.

Excellent 
Couldn’t fault this hotel  cleanliness, good food, lovely staff, fabulous animation team.

first time back for 8 years , the rooms have been updated comfortable bed and with the added kettle and mini fridge in the room was handy .The food was good with plenty of choice at all times only one day in the week we stayed was the quality not up to standard as the meal we choose was luke warm .All the staff very friendly and helpful would go back again

Golden Taurus Aquapark Resort

price

Free parking

Free internet

Could of just been a poor week to stay here with maintained and closures of things.

but the ones that were meant to be hot were tepid and quite poor quality meat.

Food is very poor, we were all inclusive and ate outside hotel majority of the time.

Hotel is not worth the money, food and drink selection is very poor and limited.

The paid WiFi isn’t worth it with very poor coverage.

but picture is on other reviews, but the evening was poor.

At HL Club Playa Blanca, Playa Blanca, Lanzarote — We see so many poor reviews of this hotel and having just come back from a weeks holiday there I honestly think these reviews are a little unfair!

Lunch and evening meals were not great , meals were cold and poor quality.

These days, having to pay for wifi is pretty poor.

The entertainment is either non existent or poor.

The food was very poor either undercooked , my wife was given a chicken leg that was raw and bleeding on the plate !

The poor bar staff were working their socks off.

We arrived at the hotel hopeful that the poor reviews were not a reflection of the hotel.

Just back from there accommodation was good nice and spacious and clean air conditioning  only in the sitting room put left doors open food was poor most days had the same things pool was very cold

My poor husband and our friend didn’t have a lay in at all.

Only issue I really have is the Italians was very poor

Entertainment was poor during our 7 day stay apart for one night of Motown.

Other than the Pizza, which was freshly made, the rest poor quality cheap food.

but that is down to the guests leaving all their rubbish, empty drinks cups and cigarette ends where they sit the area is cleaned and washed down each morning but soon gets messed up but lazy people.

A family holiday with 5 children , still currently here last day thank the lord .. 
upon arrival a horrible eggy smell , food was well terrible , cold, no flavour , couldn’t get served at bar for 35 mins no one even there .. to then decide we will go in the swimming pool til we got the keys at 3 .. to find out there freezing , that’s including a jacuzzi that was also green !!

The sun loungers were not washed at all while we were there, they were sticky and filthy!

So after reading reviews that made me a bit apprehensive about our stay… mostly around the pools, smells and food I wanted to write our own review for people like us.

but like other reviews the showers leak water everywhere and a strong smell from the batroom.

To be honest, it looked like planned maintenance - it was noisy and very smelly.

The main pool has been drained for repairs with a strong smell of chemicals as they work on it.

The pool seating areas didn’t seem to be regularly cleaned so the bins were overflowing and used food and drink packaging was everywhere and the smell of stale alcohol was everywhere.

The room towels are very old and not the best laundered, we had to discard some unused ones prior to use as they had an unclean smell.

Both sinks were running brown water and muck was coming out the shower plug hole with a strong smell of sewage.

We did raise the issue of overwhelming sewage smell that filled our bathroom

In fact dirty is the work from cockroaches to towels which stink!

The pool itself wasnt great, it had a lot of debris in it, and we wouldn't go near the jacuzzi as the water was hazy and you couldn't see the bottom.

The pool smelled and water looked murky which made me not want to get in.

Only having one bar was very inconvenient, especially in the evening as the pool bar is small and was filled with families smoking which was not ideal with small children.

As stated by previous reviews the towels had an awful smell- reminded me of cat urine.

The pool itself was pretty disgusting, very cloudy and bits ??

They  really do stink and must be at least 20 years old.

Great fun , 7/8 slides and a lovely splash pool.

but I couldn’t let our baby play in the splash park for long because he was shivering and lips went blue.

When this hotel comes up it show a big splash zone and u think tht there

even though we where all inclusive 😊
We had free access to the Dino water park next door which is great for younger children - basic flumes and slides and fun splash area plenty of fun for a 10year old!

The courtesy buses to the beach and splash park are great,  sometimes we walked as it was only 10 - 15 minutes to both.

We visited the HL Paradise Island for the splash park which was good for the children drinks inside the park (free if your all inclusive with added water park) food is in the main pool bar or restaurant this hotel is very different from Club Playa Blanca it is very very busy lunch time was like feeding time at the Zoo I don't think anyone knew what a que was.

The park is ok, our kids have enjoyed a day out there, 7 water slides and a younger kids area with the big splash bucket!

but was lovely to have somewhere different to take the kids, nice splash pool with slides and was nice we could also make the use of the all inclusive up there.

The animation team is extremely friendly.

Hotel is good manager is so nice to speak to we love our bungalow clean,tidy, toilet clean,entertainment room is excellent I love it all together

Hotel and rooms where nice and clean and all staff polite and happy to help.

The best part is the animation team and entertainers especially Rasiel soooo good with the children.

Reception are very helpful, check-in was smooth.

All staff are very friendly, reliable and quick to accommodate.

The Reception staff were very helpful and approachable and more than willing to help if they could.

The entertainment team were fantastic with kids, very friendly and approachable.

Lovely hotel,  friendly staff, nice food, clean facilities 
They could improve on the night entertainment 
Otherwise great value hotel will definitely return 
Pool area clean, the buffet selection very good

My husband was helping our 7 year old out of the pool and one of the entertainment team pushed him in the pool with wallet and phone in his pocket!.

Especially the guy, he was really fun and my daughter absolutely doted on him, was amazing with all kids of all ages!

The entertainment staff was very good especially Rasiel.

My experience with this hotel will brilliant the entertainment staff where 10/10 I would 100% recommended this hotel.

I felt like the staff where great, I fell out side the hotel and staff where all there to help , 

Rasiel and Robbin made our Experience 10/10 they were absolutely amazing entertainment.

We also booked the Rancho park through reception.

I collected stuff at reception of day of arrival and it was collected day of departure.

Housekeeping come every day except Sunday and clean/make beds, replenish towels and take away rubbish.

The bar staff specially the lady was so moody and grumpy a smile wouldn’t go a miss … 

Get to the hotel room as first was happy very spacious and what I thought was clean , til we saw glass under bed , dust every where we touched , thick webs , And dirt on the bedsheets then decided to go around and sweep floor with a towel as that all had to gather this much dirt in pictures !

how about wheel the towel cupboard out to the observation seat and hand them out there.

(There is smaller towels in the room also for showering).

You get tokens to change your towels twice

We had to go down and get sunbeds early cause alot were gone with people putting towels down and going off for half the day, I've seen towels sit there till 1pm then a family come and sit.

Our towels were very small and did not cover your entire body.

but this seemed to just change the bins, we had to ask for a towel change and toilet roll- not too much of a problem.

Dirty towel the first day and when we saw the cleaner to change it she was very abrupt and said who put it in the room???

Also the cleaners missed our room twice which was very frustrating when we needed clean towels to shower.

Had our towels moved off our sun beds from the rude staff.

They should take all towels off that haven’t been used for 2 hours.

We ended up keeping the towels outside on the airer.

House keeping change the bed 2 x week and replace towels

Brown towels are so smelly like they have been left to dry in the hotel kitchen.

- Policing the stated 'no towels on sunbeds before 8am' policy is also urgently needed.

Hotel HL Club Playa Blanca

smell

poor

towel

Wifi

The quality of ingredients, the cooking and how it was served in general was very poor in my opinion.

Mainly lukewarm at best, and a poor repetative choice.

Finally the entertainment is very poor and no notice to say what is going on, and when you are by the pool nobody comes round to see if you want a drink  I think the hotel is missing a trick to make more money and mack guests fell comfortable.

Lovely clean hotel,
Entertainment is very poor, bar area too small,
No satellite TV channels in English only BBC News.

Long story short there is one dirty dirty pool, incredibly poor food, noisy poor quality rooms and the sea view they claim as sea view is 90% parking lot 5% pool area, 5% sea view.

The food was poor at best, I’m not a fussy eater at all and after
2 days we had had enough and decided not to eat there any more as it was full of fat  cold and generally not nice.

Mention has been made in other reviews of poor food in the restaurant.

The cleaning of the rooms was really poor - no cups or glasses changed during the whole week we stayed and the surfaces were never wiped.

but sadly the entertainment and the such poor food choice let the hotel down massively.

but beware there is a slope down into the sea which could be dangerous for non or poor swimmers.

The remainder of options were poor quality.

The food on the other hand ran from the remit; poor, bad and indifferent.

Poor quality, limited choice , reminiscent of poor motorway service stations in the 80's.

What was disappointing for an all-inclusive hotel was the poor selection of “free” cocktails on the menu, only two.

but from previous holidays we have had this is very poor.

The steam room, jacuzzi and sauna was a bonus when the weather was poor.

but equally some nights the music / entertainment was poor .

- The pool was lovely and small, I actually prefer that to the larger splash pools.

All the staff were friendly, welcoming and good fun.

Please feed this back to all staff waiters cleaners bar reception fantistico 10/10

The staff are a real credit to this hotel, they are patient, friendly and very helpful.

Great Service 
well i cannot recommend the staff any higher from reception to cleaners to bar staff waiters and the maintenance crew .

Great staff at reception, restaurant, bar and cleaners etc (Shout out to Jessica in restaurant who was always smiling and full of energy) Rooms were spottless with amazing beach views.

The staff where very friendly with very good english.

All staff were very friendly, attentive and hardworking.

Greeted at reception warmly with a glass of Champagne which is quite nice and upmarket.

Service was good though, with quick drink serving and table clearing

The pool bar staff in the main were not helpful.

but I'm sure you can ask for it at reception.

but provided with a packed lunch from the hotel for our journey home, just ask reception and they are very accommodating for any requests.

Plates taken away before meal finished staff hovering over tables to clear them.

but they kindly gave us theirs to use for our duration.

The hotel is modern with a lovely boho vibe/decor & clean, most staff are friendly, helpful & attentive.

The staff did everything they could to make it a great time.

Great hotel excellent food great staff ,hotel could do with a notice board informing guests of upcoming entertainment as we missed most nights

Alegria Mar Mediterrania

Free public parking nearby

Air con worked well and cooled room, bathroom was small

The bathroom was small, with a shower only,

The room we had was small, including an old lounge chair that had seen better days, a broken glass table, and a functional shower in a tiny bathroom.

Our room was small and the bathroom minuscule

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