Although the room was not ready (as expected), we were warmly greeted with drinks (Cava for the adults, juice for my youngest daughter), and the receptionist booked us tickets for Parc Guell for the following day and gave us restaurant recommendations.

We also had dinner at Restaurante Informal.

The restaurant is a great place for breakfast, and the Breakfast / Lunch dining manager Sandra gets a special mention - a gracious and helpful hostess, she sets the standard for great service.

While we did not dine at the on-site restaurant (Rooftop) which is supposed to be fantastic, we did enjoy the roof top bar area.

I can’t recommend this boutique hotel highly enough, the staff, the interiors, the restaurant and the location all fantastic.

The staff are attentive, polite and they provided us with great recommendations on restaurants and sites to visit.

Great location, Small, Personal, Innovattive menus and venus to eat/drink.

She was also  very helpful with giving us recommendations on restaurants   The service at the restaurant, Informal, was also very good and we enjoyed the food and great view.

Their customer service, the hotel, the rooftop bar, the restaurants, the room service and the food are 10/10.

Serras Barcelona has a fantastic rooftop restaurant with tremendous views.

The Informal restaurant was also exceptional.

The hotel itself is in a great location walking distance to lots of great restaurants, bars, shops and the waterfront.

It was a great location, great, helpful staff, great accomodations, great restaurant.

The gym was great for a workout, the terrace upstairs was convenient for a quick drink and tapas, and the breakfast was top notch.

They helped with transfers, dinner reservations and a birthday surprise.

We were especially impressed by Sandra, the restaurant manager, who went above and beyond to help when our daughter became ill. We will always remember her kindness and professionalism.

Young smart dedicated staff, like Sandra acting as the perfect host, or Carla welcoming you to the hotel, giving you directions and making sure you can eat out at the best possible restaurant.

Hats off to all of the front staff that gave us such great service and in particular Sandra in the restaurant was amazing.

Silent hotel near all artworks of Barcelona - friendly attentive staff - food and drinks from breakfast to diner were of highest quality served by professionals - room is very nice organised with efficient use of all available place.

The Rooftop Restaurant is top notch-so good that we consider it a destination itself-our meals, wine selection, and cocktails have been absolutely delicious!

The gym is small and entirely functional.

There is a small gym and roof top plunge pool ( a bit cold for that in January!).

There is also a tiny gym; essentially one treadmill and one elliptical trainer plus some minimalistic equipment.

When we got there one morning there was someone on the treadmill and as it is a very small room we struggled to fit in.

Well, the gym is tiny and as a consequence, not that well stocked.

Small gym available with treadmill, elliptical and weights to help offset too many tapas . .

Should be aware gym is very small and parking off site and a 10 minute wait.

Also has a small gym which is perfect for a little workout.

but the seating area into the room made the hotel room small for a suite.

Neither room is large enough as well, even higher categories rooms are actually very small.

I didn’t want to be in the room during the day because it’s so small.

pretentious water saving sink with no facility to hold water.could only get hot water out unless the water was left to run for ages negating the original design to save water.An expensive,small room with the only view from the window of a small alley.

The rooms are a little small for the price

Room was quite small and wasn't anything that special about it for the price to be honest or any special touches apart from bottle of bubbles and some snacks on arrival.

The Rooms are small & face another building, so we upgraded to water facing Jnr suite, it was light & airy
It just not quite quirky enough to be boutique,

The property is small at under 30 rooms and located overlooking the marina.

Serras Barcelona

small room

small facility

Paid public parking nearby

Free High Speed Internet (WiFi)

Pool

Once you get to your door, it would be best if you were a football player and you knew how to hit the door like a football tackling sled because you REALLY need to push that door with some strength!.

At least 2 of the doors did not latch as the guests entered or exited their room.

but oddly the shower and sink was in the main room (separated by a curtain from the bed area) with just the toilet closed off with a door like a cloakroom.

Meeting rooms smelled musty and smoky and the bathroom doors in the conference space were so dark and confusing.

Intentionally removed the “Do Not Disturbed “ sign so that our room will be freshened up when we come back in the evening after our day out 

However , upon our return , a “ Do Not Disturbed “ sign was hanged outside our door which was never there when we left .

Another lady comes by later and stands outside the door giving  me a bunch of towels and plastic bag of toiletries.

The room doors where hidden which made it hard to locate the room

The Do-Not-Disturb sign could be placed on my door,

The security guard of hotel present was inside the hotel doors and had no clue what happened so why did the hotel employed him in first place as a mannequin ? 2.

This is not a hotel that you want if you’d prefer to have the old city outside your door.

The walls and doors masking the shower are smoked or partly mirrored glass.

The doors to the bathroom are all glass so privacy could be an issue.

One odd thing, the lights are powered by placing a card in the card holder by the door,

The rooms had few technical issues (Shower door, AC..)

Room service came once when I was in the room and as soon as I opened the door she took the do not disturb sign and hung it outside for reasons I do not know.

Quite a task to open your room door as no handle and the tropical plant theme is emanated  on the corridor walls making it difficult to see where your room door is - also a very clever concept too!

Also i pointed our graffiti outside the fron door that was very vulgar and her response is “it’s not our property”.

Note: if you planning to take photo behind the elevator, make sure to hold the door because its emergency door therefore you cant open it from outside.

Staff were very helpful, even booking tickets for La Pedrera, the Sagrada and Parc Guell online for us so we did not need to queue for entry to any of these.

The concierge will book tickets for you  for the major attractions, I recommend using this facility as we found that no tickets were being sold at the Picasso Museum and Parc Guell until four hours after our arrival onsite.

Very easy to access Camp Nou, Montserrat, Plaza Espanya, Parc Guell, Sagrada Familia, the cruise port, etc.

Suggest you per book Parc Guell and Sagrda Familia as we did.

La Rambla/ Gothic area, Parc Guell, the Magic Fountains and museum and so much more.

Very good restaurant with many different dishes.

At the Palmer restaurant on the 14th floor, we can enjoy the taste of Mediterranean cuisine with natural vegetation and panoramic views of the city.

The area is nice,  with a few great restaurants, and the commute into the city centre with the subway is cheap and quick.

There’s a great burger place across from the hotel.

The staff were friendly and the gentleman on reception really took time and care into explaining about the hotel and places to visit and best restaurants to eat at in the city.

We were very hungry and advised that the bar served food until 1 am.

We also tried out the restaurant in the hotel for dinner.

Also nice Indian restaurant recommended for tasty food.

Breakfast in the Palmer Restaurant on the 14th Level was enjoyable with a great variety of food from Iberian Ham, cold meats, hot dishes, fresh fruits, pastries, etc.

I would have also loved if the restaurant opened slightly earlier for dinner.

There is a mall across the street with several great restaurants upstairs.

Everything was fresh and delish and it kept you full until dinner.

Breakfast was provided daily with huge food item selection of excellent qualifies (they will probably have to do so considering there is very few dining selections around the hotel properties) which made my daily breakfast dining easily one of the highlights of this hotel.

We arrived early afternoon and decided to have lunch at the hotel restaurant.

While the food and the service of all the staff was great, the room was rather disappointing.

I had a great experience with everyone from the front desk, to the restaurant and housekeeping.

The hotel room doors are not intuitive on how to open; my entire hotel room was black and I walked into the black glass wall in my room so many times at night, it’s also so hard to find the bathroom in your black room at night!

There is no wall in main entrance side, except two first floors.

The long wall in my room was all glass too.

The entrance to that sanctum was concealed behind a small knob on a mirrored wall.

It was 19 degrees and wall to wall sunshine.

The rooms are unusual being all white, with a curtain around the entire bed and glass partition walls.

The rooms are stark white with projection lights that throw plant designs shadows on the walls.

The window wall of our white room has a palm leaf cutout that can be covered with a palm leaf curtain &/or a blackout curtain.

Everything was white with very little decor and a large cement wall with a window that had a long thin window that I had to stand on my tiptoes, if I wanted to see out of.

It took me a while to figure out how to lower the blinds using a wall switch.

but the window had plaster design which looked like an explosion in the wall!

though pillows nice, room furniture just an uncomfortable built in banquette along walls.

NOTE: ALL windows in guest rooms are cut into the wall in the shape of palm treetops.

The bare stark white walls were not necessarily my aesthetic

but even more white except for the wall to ceiling HUGE mirror "wall" that separates the  bedroom / lounge area from the shower room.

Further, the hallways to the rooms are partly open with glass walls, giving you a feel of openness.

The bedrooms have unusual vegetation inspiration window and other glass, a two-toned chromatic effect and shower/bath area is separated from the living area with a transparent art glass wall.

To make matters worse, one "wall" of the shower is a mirror which is somewhat see through in both ways.

The rooms are all white (no picture), the shower is surrounded by glass (see through), the toilette is in a separate cubicle, of white walls and nothing else, no shelf to leave your hygienic products, etc  There is no real bathroom, the washbasin is next to the see-through shower,

Renaissance Barcelona Fira Hotel

door

wall

Parking garage

The Barcelona City Tour bus stop was steps in either direction of the hotel which allows you to easily see the entire city including, Parc Guell and La Sagrada Familia.

You held our passports for 6 hours and did not call us?

Didn't even get a followup call or an apology

Taking a shower and using a toilet in the dark with a phone flashlight was not fun during our stay.

The table edges were chipped, 2 lights burned out in the bathroom, a large chip missing in the bath tile, in need of woodwork paint, a door not closing on the closet, a curtain hook ripped and missing, and a phone with a message light that stayed on all three days of the stay.

Note it is easier to call cabs than use Uber app, so have Euro on hand in 1,2, and 5 dollar denominations so you can pay and tip a little.

I can imagine they could hear me talking on calls.

Breakfast was included with our stay- they accidentally charged us - it took 5 international phone calls to rectify.

We’d expect a management call at least .

There really isn't a pool there, even if they call it one, as it's just a small square crowded by all the people having drinks.

And provide assistance to customers at any time through the phone or reception.

The air conditioning was not cooling the room at this point I didn’t want to call anybody didn’t get maintenance to check the AC I had just given up.

No question goes unanswered and no request seems impossible.

Many people also could not check in until after 3pm

My advice— call ahead if you are getting in before 3pm, and definitely stay at the Mandarin Oriental.

Be sure to have an International phone plan because you will need your phone for everything.

after all the time spent calling to amex and dealing with the " manager" who was obviously not the manager, at least you can expecto to get an apology or something maybe insignificant to the hotel to fake they care which they did not of course.

I had specifically requested a baby crib at reservation and they confirmed it on the phone and of course it wasn’t set up and I had to nag about it and follow up.

We talked with someone via phone and she never called us back.

I wait 5 days to post incase I received a call

it took them hoalf a day and cost me USD150 for international roaming before they had put down the unique serial number of my iphone and then they switched it on somehow>
8. the bathroom was a disfunctional as the rest of the room.

Made local phone calls through front desk she said no charge

Excellent location and outstanding customer service, rooms desperately need renovation, price is too high for the condition of the rooms - oversll the hotel is old and you can tell it has not been ren

Drinks at bar are very pricey (19 euros for a pina colada).

A 3x3 size lasagna costing about $20 is way overpriced in the first place.

Paid $600 a night through Silverseas and unloaded the bus filled with 50 pieces of luggage with no assistance from hotel staff at 65 years old with 75 year old woman!

I felt we did not get the deluxe room we paid for and should of experienced.

For what the company paid for me to stay I was borderline annoyed.

When we brought this misunderstanding to the manager and explained that we would never have given as many items had it been per unit rather than per category of item, he simply remarked "This is a 5 star hotel and these are the prices".

The price you have to pay and what you get is just too much.

though I have to say that if it were not included in our rate, EUR39 would be rather steep for the kind of spread offered.

Overall for the price, a disappointing stay

Try to avoid airport transfer as overpriced.

but then we changed rooms and the second night was cold, a draft was coming from the windows which was a disappointment with the amount you are paying each night, also the minibar wasn’t included which again what you are paying a night we expected it to be free of charge even if it was water or crisps and then for the more expensive things then a price list starts then that would have made more sense.

I was denied concierge service to hold my luggage, inspite of offering to pay for the same.

We chose the Majestic over the better known high end hotels due to the size of the room for the price.

It’s a very expensive hotel in good location.

I discovered the missing passport 6 hours later as went for dinner.

Breakfast buffet was outstanding with variety of food and drinks.

The concierge service was very helpful   Their restaurant recommendations were perfect for us.

Roof top restaurant has excellent views of the city.

The large rooms, walk in wardrobes, large bathrooms, great roof top bar and food and really helpful staff.

Even very little things measured to perfection, super friendly staff, amazing location, delicious food, can't ask for more

Staff very friendly and helpful, close to everything and great restaurants and nights life.

everything was excellent - the location, the food, the room.

The concierge got us a same day dinner rez around the corner from the hotel at the Babula Bar.

Friendly staff always smile and helpful
Excellent Location for shopping, restaurant, transportation . .

The Majestic provides a luxury experience without snobby-ness, staff that is helpful, friendly and energetic, and food that is interesting and very tasty.

The hotel is located in an upscale part of town near good shops and restaurants,

In addition, I enjoyed the high quality service and food.

Great location, very clean, helpful staff, near shopping brand, easy to reach transportation to Fira, taxi stop at the front, nice top floor restaurant with amazing city view , very clean room and bathroom

There is a rooftop pool and restaurant with great views of the city, a lovely place to have a drink or dinner.

Wonderful staff, room service, and rooftop bar/restaurant with beautiful views, and perfect quiet location.

Majestic Hotel & Spa Barcelona

price

phone

Paid private parking nearby

We were made most welcome by all the staff we dealt with and a special word of thanks to Rachel on reception who advised us to get tickets for Parc Guell in advance!!

Location perfect for trips in Barcelona, with restaurants, market, transportation.

Breakfast and dinner included in our package in the event we needed it.

The view from the rooftop bar is lovely and the food in the restaurant is delicious.

Breakfast is all you can eat and decent quality

We did half board this time, worked for us, breakfast superb, evening meal 3 courses that easily fill you up.

Friendly staff at the reception and excellent room service.

It's super close and PHENOMENAL food, ambience, etc. !

Great location in Barcelona,  near almost everything such as good restaurants and shopping.

she was able to get 12 of us a saturday night dinner resrevation on Saturday afternoon!

Our elegant 1 bedroom suite was tastefully appointed to the highest standards, along with the lobby, restaurant and bar areas.

Breakfast, lunch and dinner was of a high standard.

The food is delicious and the staff are very friendly and helpful.

A rooftop pool bar and restaurant is a big plus.

Marcos showed us how to make a really tasty cocktail and explained how preparing it differently would change the flavour.

The view from the top floor restaurant was lovely and the food and service were fantastic!

And in the bathroom needs to wait 5min+ for hot water.

Water damage in the bathroom, along with well worn fittings.

One tiny “free” bottle of water for 2!

Others have remarked on the (lack of) hot water in the bedrooms.

but if you are a bit late they'll be gone and not refilled.As well as coffee but there are plenty teas and hot water.

What used to be a variable tropical shower has a clogged head so the water is more like a wet weekend.

However, the walls are extremely thin that you can hear people walking past at all hours of the day, you can hear water flowing through pipes when other rooms flush the toilet/ shower, and you can hear people in the lifts as they are approaching your floor.

though again the water was cold and not pleasant.

Additionally water was only provided in room for 1 person, the shower system needed a card to explain its operation, rooms were not cleaned automatically & the lift system is complete chaos for residents.

Besides the noise, there’s no hot water - just briefly in the morning, then it’s off all day and into the night.

but no way were we going to get hot water for a shower despite following the instructions .

The only problem was on the last morning there was a lack of hot water.

Let the shower run in the morning for AT LEAST five minutes, probably longer, to get properly hot water,

Hot water is a problem, and that just wasn’t my experience alone, even allowing for the curious plumbing fittings.

We had to run water for a good five
Minutes-

The only issues we had was that it took several minutes for the hot water to run , reception staff told us that it was recent issue that was being fixed and the failure to access the BBC news channel on the TV .

A ref and hot water thermos was supplied.

The Cons:  The bathroom has a rainfall shower that is too close to the curved-up end of the bathtub; hot water can take more than five minutes to appear even will all taps open; the bathroom heater gets hot enough to cause burns and is not protected; no hair conditioner; poor quality bathroom amenities; the room lighting is clever

Hotel 1898

water

Paid private parking on-site

Your room key was needed to access the room floors in the lift and it could be temperamental which was annoying as I had to get the room key replaced a couple of times.

It meant you often got stuck in the elevator, stairs or even the hallway trying to gain entry to your room.

but not for kids

But please please please get the card readers in the lift fixed!

Longest checkin procedure in my whole life, no drinks or help with kids
Room is small, whole setup TV etc is very old - only local TV channels
Even toilet paper is one layer …
Elevators are noisy in the night 
Pool is small no space to sit, poorly planned/designed

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