The hotel has a good location along the riverbank (with shuttle boats to a large shopping mall across the river), and the views out to the river are great.

Moreover, the proximity to ICONSIAM and the river party boats occasionally caused noise disturbances, potentially impacting light sleepers.

Also 10 minutes walk to the Skytrain (and on to the wonderful Chatuchak weekend market), a 10 min boat trip to Iconsiam mall (with shopping & restaurants including Jumbo seafood for the gorgeous chilli & pepper crabs) or a 10min Tuktuk ride to Chinatown.

but not to far away from the action, also the free boat to Icon Siam was a big bonus as the food hall there is next level!

The inhouse boat to the shopping centre is excellent .

Get the boat to shopping centre opposite it’s the best I have ever been too and I love shopping!!!!

Exclusive boat to go Icomsiam, such convinience and luxury experience.

There is free boat service from icon Siam as well.

Oh and the location you cant beat it, BTS Skytrain station a short walk away, as is the boat jetty.

The river was stunning and our balcony was the perfect place to watch the boats go by in the evening.

The hotel has a boat which goes to the Iconsian mall.

There is a fabulous view of the river with colorful boats floating  up and down it at night.

On the river with it’s own  boat transfer to Icon Siam Designer Mall .

Logistics-wise close to the MTR and public boat pier (the hotel has a shuttle boat for crossing the river).

The location on the riverside is beautiful and it’s convenient for exploring with Sky Train and river boat connections handy and close by.

Hotel provides complimentary boat shuttle to and fro IconSiam Mall too.

Close to one of the boat piers and also the metro station so easy to get around besides taxis and tuk tuks.

Definitely get the river view, it was stunning and so fun to take in all of the boat activity.

There is also a direct boat to Iconsiam once an hour.

Excellent in room cleanliness, room amenities and very good view of the Chao Phraya river.

I love the view of Chao Phraya river from my bed, balcony and bathtub.

All in all, Shangri-la is a wonderful gem tucked in banks of Chao Phraya River, a little oasis to recharge from the hustle and bustle of Bangkok.

Beautiful location on the Chao Phraya River .

Best view of Chao Phraya river from our Deluxe River View room.

It is such a classic hotel with the breathtaking view of Chao Phraya River.

Along with the view along the Chao Phraya River Makes you feel relaxed.

The hotel is located in old Chareon Krung area, which is becoming a creative art district in Bangkok-adjacent to Chao Phraya River.

Sit in air conditioned comfort sipping classic cocktails while being mesmerized by the neon lights and chaos of boats chugging along the Chao Phraya River.

We were on the 24th floor with fabulous views of the meandering bend of the Chao Phraya River.

The Shangrila hotel #Bangkok is a huge hotel it has two towers occupying prime location overlooking Chao Phraya river.

Convenient location for access to the pier at Sathorn/Chao Phraya river and the MRT system.

The Shangri-La is a nice high-end hotel at a convenient location on the Chao Phraya river.

The seating in that Horizon Club was superb, overlooking the Chao Phraya River.

I love Bangkok and love staying at a hotel on the Chao Phraya River (versus in a more central area like Sukhumvit

Our rooms were in the Krungthep Wing, definitely the better option, with all rooms overlooking the vibrant bustling Chao Phraya River.

The deluxe room we had was beautifully furnished and had a great view over the Chao Phraya River.

Since 30 years I’m staying in this beautiful hotel located on the Chao Phraya river where many five stars hotels are located.

The view from the window of the Chao Phraya River was very pleasant, and lent a relaxing atmosphere to my short stay in bustling Bangkok.

My night stay at Shangri-la Hotel Bangkok, following the enchanting Shangri-la Horizon Cruise along the Chao Phraya River, was a bucket list experience.

Khun Sam and Khun Alex at the Pool bar for their attentive and friendly service.

The staff were helpful and friendly as you would expect and the music in the bar was great and added to the classic hotel vibe.

The staff is very friendly especially Wattana, Yuwannee, Oat, Pree, Big, Mok, Pookie, Ning Tee and Nan!

Fabulous stay at this wonderful hotel in Bangkok, such a clean, friendly hotel with wonderful size bedrooms and an amazing pool area , fabulous breakfast also !

The staffs encountered so far were friendly and easy to communicate, except one or two.

The people are friendly and willing to help with the language barrier.

All the girls and gents in the Horizon Club were super friendly and nothing was too much trouble for them.

Staff were amazing, so helpful and friendly.

Staff friendly, polite, professional 
Rooms well equipped and luxurious 
Did not have the one wine in stock  on the menu I like

Everyone I encountered here was so friendly and thoughtful.

The staff are very friendly and helpful hotel is perfect location with BTS train and ferry port a few minutes away.

They were very friendly and the facilities and spa were great.

Clean rooms, friendly snd helpful staff too!

Like all staff here who is very friendly.

With an excellent central location overlooking the Chao Phraya River the Shangri-La Bangkok delivers a quality experience, helpful, friendly staff and high quality accommodation at an affordable price.

The rooms are very big and staff was friendly.

Outside bar accommodates smokers at all tables which is a pain if you don't want to inhale others' smoke.

My partner even said the carpet was smelly too.

That’s how musty the rooms and corridors of this hotel are.

3) On and off the shower stall emitted a faint foul smell.

Our biggest concern was the terrible odour.

but, unfortunately, the rooms are now getting older and smell musty through years and years of air-conditioning without Properly being clean.

Only niggle was the floor we were staying on (14) had a damp smell .

You cannot mistake the smell of a Shangri-la hotel.

Pool sun beds had cigarette stubs and plastic containers underneath (superficial cleaning) .

but there was no cold at all, and there was even a smell.

Smoke and e cigarette are a problem at the pool and you have to ask staff to tell them not too.

Little green, not particularly nice smelling bottle of shampoo etc greeted us in the bathroom (half empty ones could be found the next day), the TV was pretty old - no Netflix (the only hotel in Thailand) and no CNN or BBC in the morning (bad signal).

My husband went and took out cash, then when we got to our smelly room we realised it should only  be 3000.

They have no cigar smoking sessions, they don’t sell any cigars etc.

In regard to smoking the hotel could offer or when requested an ashtray on the balcony - it a little annoying to need to go down every time you want to smoke

By relaxation I mean being escorted by a terrified guy wrapped in plastic to a chaise on a concrete walkway by the river, complete with mosquitoes and diesel fumes.

Also, our 1st room smelt of cigarettes despite being a non smoking room.

The hallways smelled a bit moldy, the carpets in the room had stains, fixtures looked worn and you could tell at first sight that the rooms hasn’t been redone for quite some time.

The service from the staff was exceptional especially Khiranut (Archie).

The Horizon Club Lounge was well stocked with food and drinks, and all the staff were very helpful.

I must make mention of Mudmee, Ammy, Pam, Thong, Satang, Oui, Liew and also two casual staff; Focus and Oat, who are testament to great training from the manager.

A special mention to the most attentive professional staff Yuwannee and her team were amazing.

In reflection, the Shangri-La Hotel in Bangkok offers a good stay with commendable amenities, exceptional dining experiences, and excellent staff service.

Their dedication and professionalism significantly contributed to making my stay truly memorable.

The restaurant is very good it’s amazing and the staff are so nice including yueannee, wattana, aom , pookie, Nan, Jom.

Special thanks to the staff from Salathip: Yu Wannee, Pookie, Wattana, AOD, Tee, BIG.

We love Shangri-La for its quality, staff and service and have also enjoyed being part of this family in Singapore, Beijing, Shanghai, Sydney & Borneo.

On the brighter note, the hotel is good with impressive staffs.

All the staff was excellent, the food was stunning and the location really elegant and formal.

There is always someone to help and they couldn’t do more, going above and beyond with every single  interaction.

The hotel were amazing to us , so kind and helpful .

Pool staff were ok without necessarily being good. E.g.

Conceirge v helpful and great chocolate place to
Buy cookies!!

The delicious food  and the charming and efficient staff was unbeatable.

Absolutely fantastic meal in a beautiful setting in an authentic Thai restaurant.

The culinary experience at Salathip was exceptional, offering a delightful exploration of Thai cuisine.

We also had birthday dinner at Salathip Thai Restaurant.

Excellent restaurants , don’t miss the buffet by the pool, don’t miss either the Thai one with music and dance by a thai group evening time.

Food in Next 2 cafe is ok. First night we stayed, there was a street food festival around the pool; pretty good value and a great intro to Thai food.

We would like to give a shout-out to Yuwanne and her team at the Sakathip Thai Restaurant (Pookie, Oat, Mok, Jom and Big) for a delicious meal.

The ambiance was enchanting, surrounded by authentic Thai decor overlooking the Chaophraya River.

Shangri-La Bangkok has excellent dining choices also and we thoroughly enjoyed the food and experience at Salathip (Thai cuisine), Shang Palace (Chinese cuisine), Chocolate Boutique (in the lobby), as well as the offerings at the pool bar and the Long Bar ( Lobby level).

very nice staff 
and very nice food
and very nice view 
everything excellent 
the manger (yowannee and wattana Jom a Aom Pree the location here very beautiful ) we are from outside the hotel and we chose to Salathip for dinner 😍 and we like the Thai dance to much beautiful we will be back again

Bed comfy and huge .. bathroom lovely and river views AMAZING 

The location what can I say on the river / around the corner from sky strain and lovely community eaters around the corner which we enjoyed 

The best Thai food was in hotel  Thai restaurant and I am not one to eat in hotels

Then, back at the reataurant, Master Chef Yannawit taught us how to make 4 Thai dishes.

Particularly enjoyed the Thai iced coffee - that gets your day off with a kick!

The breakfast on the terrace overlooking the pool was excellent as was the hotel's Thai Restaurant next to the river.

I went to the health club here to have Thai Boxing session and weight training session with Trainer Ice.

Dinner was at the traditional Thai Restaurant called Salathip.

The buffet breakfast is excellent with a wide range of offerings, Japanese, Indian, western and local Thai.

It has good food, good service and good Thai dance which we enjoyed much.

I so impressed I will name them all and say thank you for making my daily visits an absolute pleasure:

ICE
FON
BON
BIG
CHAMP
NUCH
GOLF

In particular I thank the amazing Khun Ice who is my son's (age 15) Personal Trainer and Muay Thai teacher.

The restaurant salathip has great Thai food and excellent views, would definitely recommend.

Shangri-La Bangkok

smell

thai restaurant

boat

chao-phraya-river

The construction quality is a bit on the cheap side and not very different from lesser Marriott brand hotels in the city (Marriott Marquis, Marriott Surawongse)

PLEASE NOTE - The construction that has been going on the last few weeks at the hotel has been completed.

Yes there is a little construction going on,

Some construction inside the Marriott now,

Because of construction some facilities are limited.

but because of construction they were unable to upgrade us.

The hotel premises are undergoing some renovations, there were some minor construction noises during some day time hours.

I can imagine that it is a huge logistic challenge to manage renovation and construction works like this.

We were out and about during the day so never heard any noise caused by the construction, except for when we had each booked a massage in the spa.

Think constant heavy and light construction equipment going all day long.

However, I did not experience any disturbance from the construction work while I was there.

They warned us about the construction noise,

The good thing is that I never heard construction noise or saw construction dust.

A special callout to Banky in the Executive Lounge.

The JW Marriott Bangkok is my favorite of several very nice Marriott affiliated hotels on or near Sukhumvit and the reason is the executive lounge.

Tukta and May in the Executive Lounge: thank you for the high level of attention and hospitality.

- Sathontip Pongpattarakun “khun Maya” (Director of Rooms)
- Wannisa Jardsri “khun Nan” (Executive Lounge Manager)
- Khun Tukta & Khun Da (Executive Lounge Services)
- Chef Kevin & Takky Tippawan (Marriott Cafe)
- Khun William (Concierge)

Seems to me, the great hospitality from all has descended from excellent Executive leadership.

The Executive lounge treats you like Royalty.

The executive lounge is great as well, always the best service and friendly staff.

Front of house / check in / security/ restaurant & cafe / bar/ cleaning crew are  all fantastic people 
Thailand is the ‘land of smiles ‘ JW is the ‘hotel of smiles ‘ ❤️

Special mention to the executive lounge crew - where I seem to spend a lot of my time working & relaxing ! Names to mention that stand out would be Tukta ( she always so happy!  )

I was escorted to the 16th floor executive lounge for check in, which was fast and friendly.

Tukta is always very attentive 👍

The 16th floor executive lounge is a perfect place for working too.

The Executive Lounge is really good, so much variety and open for quite long hours compared to other properties.

Executive lounge is a plus with lots of food and drinks.

I travelled to Bangkok for a week for business, I had booked JW MARRIOT with executive lounge privileges and would recommend this hotel to any one travelling to Bangkok.

I have tried out several executive lounges at other hotels during my trips to BKK and this one is at the top.

We stayed in the 1 BR suite with executive lounge access.

Outstanding service, especially at the executive  lounge!

I need to pay a big thank you to the staff in the executive lounge.

In the executive lounge we have had perfect service, great, food, and delicious drinks.

Good place and great hospitality from the staff especially k.emmy (chutikarn) at the executive lounge,she is willing to do everything to please us.

Noted to travelers, this hotel’s executive lounge doesn’t serve you sparkling water.

Executive lounge has wide range or foods, drinks and kind staffs.

The staff is very hospitable, friendly and helpful.

Staff are friendly and pay attention (thanks Kong).

It’s also not stroller or wheelchair friendly, there’s no ramp at the hotel entrance!

The staff were attentive, friendly and helpful.

When staying here, I would definitely get help from the staff, as they are friendly and can easily help you with many questions and directions.

The staff at the club lounge are so friendly and service is really exceptional !!

The breakfast here was  amazing, the breakfast was included with the room and the staff and servants here were very friendly and productive. "

The breakfast was international with huge variety to select off and the VIP lounge was so awesome with beautiful view and lots of food and beverages with special treatment of special service of great staff specially staff names TUKTA she was very friendly with beautiful smile and she go further to recommend you what to choose special when she told me this is Halal to eat.

The Hotel was spotlessly clean and the entire staff friendly and helpful.

All the staff of this hotel are very friendly.

This is a great hotel with very friendly staff.

The staff at the executive lounge were always so attentive and friendly especially Tukta!

They are so friendly and responded very fast of any of the requests.

At the main entrance, the staff was very friendly and welcoming.

Anything I have needed is taken care of with a quick call, promptly, and friendly.

The staff are friendly and like to have a quick chat which is nice.

Every single staffs l approached were very friendly and attentive.

They are friendly and take good care of us.

The executive lounge staff were wonderful esp Kwan and Fan.

The Lounge Staff was very attentive to the needs of my family and always provided outstanding service.

The rest of the staff at the lounge, lobby, front desk, doors, restaurant (I only got a chance to eat at the New York Steakhouse), and concierge was also very friendly and pleasant.

The Executive Lounge staff have been just wonderful during the seven days of this visit. The food has been delicious, varied, and plentiful (thank you Chef), and the staff, including Fai, Nok, Mayyy, Bank, Nan, Jay, Da, and others have treated us like family (the good kind!)

I specially appreciate the staff on 16 Exclusive Lounge  they are very polite and make you feel at home, I have interact with Da,Fai, Bee & Kwan, and especially Tukta 
This is my best place to stay while in Bangkok.

especially too many thanks to (khunJay) Executive lounge manager and team (khun Nok,Non,Kwan,Foam and Pop at Manhattan Bar) You are very professional work.

W arrived at this fabulous hotel and were immediately escorted to the lounge to complete our check in.

The lounge reception ladies take very good care of customers, and the lounge itself is a very nice place to spend some time in.

1) First of all a big thank you to Nan/May/Muse and the entire Executive lounge team who were exceptional in their hospitality and service.

Executive lounge staff are great, they take utmost care of the guests.

but all the lounge staff here go above in Thailand and beyond.

Special thanks to the executive lounge team of Tukta, May, Moma, Bank, Chef Tee and Oat.

The Club Lounge staff is marvelous and F&B are excellent.

This the the best service of the executive lounge team at JW Marriott Bangkok.

Past Guests have repeatedly noted the fine service of the Executive Lounge staff at this hotel.

The executive lounge staff do an amazing job with the service they provide staff members including Tukta, Pleam, Nan, Bella, and May.

However, the drink service was on the very slow side, except for excellent service from Khun May when she was available - thank you Khun May and may the rest of the lounge staff learn from your professionality and great attitude!

I must extend my gratitude to the Executive Lounge Team for the most attentive team I've ever met.

All the staff there from the doormen to housekeeping to the club lounge staff were amazingly friendly.

I love the lounge service here with a greatest smile welcome, immediately courtesy service whenever I asked for.

The housekeeping, reception, pool staff--everyone has been good.

Kudos to GM Mr Peter Caprez for spearheading such an amazing and dedicated team!

Club staff, Khun kwan was always around to ensure we had everything we need.

She is a credit to the JW brand and is the kind of employee who makes  me want to keep coming back.

All of the staff were helpful, polite and no request was too much trouble.

I has been here since 2018, and now returns back 
Can tell that everything was excellent same as use to be all staff are fantastic really thanks for Tukta, fai, Bee, nok, Khwan, da, bank, fara, ing, non madam, and management team Nan, Jay, Muse, May and chef Hmong pai, mink, oat, pab, that look after our family.

Excellent Ambience and facilities 
Extra ordinary service 
House keeping staff is well trained and efficient.

There are too many fine associates to thank,

Personel extremely kind and professional.

Fromt desk and concierge do a great job of taking care of everything .

I want to say that the staff is very professional and courteous.

She is an asset for any F&B industry for sure.

but it's these special touches that bring guests back.

So nice touch from beginning of our holiday.

I got in touch with the hotel via Bonvoy app and I returned to the airport counter.

A nice shoutout to Tukta, Nan, Natalia, Kao, Peung, Oil, Touch and Chef Jimmy , Ex and the rest who I have not gotten their names.

Tommy and his excellent team are reason enough to visit the JW Marriott - and I’m deeply grateful for their personal touch, going above and beyond.

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