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Phone number icon(236) 170-2222
Jl. Karang Mas Sejahtera Karang Mas Estate, Jimbaran 80364 Indonesia
Jl. Karang Mas Sejahtera Karang Mas Estate, Jimbaran 80364 Indonesia

AYANA Resort Bali

4.5

3310 reviews

Trip advisor
waitstaffdouble-six-beachrestaurantviewrock-music
 - We stayed five nights in an interconnecting deluxe ocean view room.
 - - Room - We stayed in an Ocean View Room.
 - It was so relaxing laying in the cabanas, drinking cocktails and looking out over the ocean.
 - We chose the Ocean View suit.
 - The hotel has numberous pools , most with ocean views and amazing restaurant choices.
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 - Service is extremely slow, everytime we waited for the guy to fix something, we had to call the operator twice because it took forever.
 - but was fixed immediately.
 - Cleaned to perfection, and even when there was an issue that they needed to fix, repair or maintain, the cleaning staff would come at any time and tidy up and wipe everything down (even if it wasn't dirty).
 - but so much that needs to be fixed before it can be recommended.
 - I called and someone came and fixed it.
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 - We ate at Sami Sami, Rock Bar, Pool side menu and were pleased with the variety and quality.
 - Set menu included in package rather than al a carte
 - It’s too hot to do this and whilst I had every intention of keeping up my workouts so I could enjoy cocktails and the lovely Indonesian food, this has been my biggest disappointment.
 - There were so many restaurants to chose from for dinner and everything was so tasty and fresh.
 - The hotel has numberous pools , most with ocean views and amazing restaurant choices.
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 - I had a massage at Spa on the Rocks and whilst beautiful I do not feel it was worth the $700AUS price tag.
 - - Location: very scenic spot and resort makes the most of its ocean views including the infamous Rock Bar.
 - The Rock Bar was another highlight, watching the sunset, listening to music and being right beside the water.
 - The resort was so large which offers so many dining experiences including the world renowned Rock Bar.
 - The Rock Bar is spectacular at night and deserves the hype.
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 - however signs for the "beach" at the hotel and when we asked our waitress what happened or where the beach is she just looked really confused.
 - We had a sunset at RockBar & we enjoyed our night there very much, especially our server, Yanti who is great fun.
 - Didn’t send this back as I felt sorry for waitress.
 - When I had breakfast I had my own personal waiter to get me anything I wanted!
 - Excellent service by the chef for morning breakfast and the Waiter - Yogi at Kisik restaurant.
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 - No mold or mildew at all.
 - but mostly the smell - it was so bad that we'd all had no mood to be excited about our stay.
 - We had a standard king room where the smoke alarm went off on the first night throughout the night this is a minor incident really that could’ve happened anywhere
 - but the hotel still has no clear non-smoking policies and still hasn't demonstrate an active food allergy awareness.
 - The only thing that was negative about the experience was the smell of the body lotion, other than that, the pillow, bed, pool , views were all on point.
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 - Unfortunately the WiFi didn't work for our first 2 days and even after it started working it is not strong enough to do video calls.
 - but not enough to do at high speed Would never stay here and would never ever recommend my family and friends to stay here too.
 - Another issue was that upon check-in, I was given a QR code for the
 - Only complain I have is the WiFi was down the whole time.
 - But this dress attire code which Ayana Resort is imposing on their guests to enter its premises is old-fashioned, close-minded, a surrogate of real class and last
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 - Some of the guests had poor manners and etiquette not limited to; lack of queuing, public bodily functions, speaking in a loud manner; asking me to move in the pool so they could take a picture, and swimming laps in a small pool.
 - however, residents have priority access, so you won’t need to queue for ridiculous amount of time.
 - As most of the reviewers mentioned there is a VIP queue for the guests at Ayana so we didn’t have to wait in a long queue ever for the elevator.
 - because you don't want to let something like queueing get in the way of you enjoying your holiday.. buy your way where you have to in this resort and things will move a lot smoother.
 - but there are often huge queue’s and long wait times.
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Phone number icon(844) 631-0595
Jl. Petitenget, Kerobokan Kelod 80361 Indonesia
Jl. Petitenget, Kerobokan Kelod 80361 Indonesia

W Bali - Seminyak

4.8

2127 reviews

Trip advisor
waitstaffdouble-six-beachrestaurantdecorview
 - The design, the service, pool, location, spa, it’s all top level.
 - From accommodating an early checkin to room decorations and surprise treats, as well as making sure to stop by and say hi whenever we were in the lobby, he did everything imaginable to make our stay amazing.
 - Everyone was always up for a chat which really added to the great vibe of the hotel.
 - More than anything the staff were excellent - the service was exceptional - Pj’s service was the best - he made our stay very homely.
 - From the garden to the housekeeping to the Whenever/Whatever agent like Edit, I can feel their passion and happiness being in the environment.
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 - Could have been the ice added to drinks or poor hygiene with food.
 - Only downside is poor water pressure in the shower.
 - but poor Operations.
 - Loud, chaos, poor service probably because it was so packed.
 - But poor u are.
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 - We're still craving the Wagyu steak pizza!
 - The location is excellent with close proximity to many fine restaurants.
 - The Fire restaurant serves the best breakfast with a service that is beyond This World!
 - the food is outstanding as goes for the facilities and the service.
 - Mid week, Imam surprised us with delicious cocktails a fruit basket and more cake!
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 - Make sure to check out Woobar for the beautiful view and delicious pizzas.
 - The good: Location was awesome - well placed in Seminyak, just steps off the beach, with good sunset views and easy access to lots of great eating places nearby at all budget ranges.
 - If considering the W Bali, my advice don’t hesitate and book an ocean view.
 - Great rain shower, super comfy beds & sea views from balcony.
 - The most lovely hotel staff that are at your beck and call ready to deliver anything you may need, Breakfasts overlooking that stunning private beach was a perfect way to start the days there I never knew Balinese coffee was so good!
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 - Bayu, Agung and Widi were the best bartenders we've had the pleasure of meeting.
 - Nura and Rico were our favorite servers at Starfish Bloo and made us feel at home and very well cared for.
 - He was an absolute amazing server!!
 - Hostess at Starfish Bloo: Sum Thank You!
 - We had dinners and lunches, cocktails and even a Sunday brunch at the hotel and we were extremely impressed by the waiters, chefs, bartenders etc etc.
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 - but the service is a little slow.
 - Over our sessions, he kept telling me about a slow and steady approach to fitness, about avoiding overtraining, and about continually giving the body new programs and asking me what I've been eating.
 - Only negatives with this hotel were the ridiculously expensive breakfast and the check in / out experience, which was slow and did not make me feel very special even as an SPG gold member.
 - My only complaint was slow drinks service.
 - Service is alright, we found it a bit slow.
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 - The pools design is dark and very unappealing, like you are swimming in a creek.
 - Add to that the “mood” recessed lighting and you have a dark box.
 - It gets dark and scary at night, with cars and scooters flying by.
 - The only complain is that many areas are dark with steps.
 - Lighting above the closet area was a bit dark
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Phone number icon00623618468468
Jl. Karang Mas Karang Mas Estate, Jimbaran 80364 Indonesia
Jl. Karang Mas Karang Mas Estate, Jimbaran 80364 Indonesia

RIMBA by AYANA Bali

4.7

2974 reviews

Trip advisor
waitstaffdouble-six-beachrestaurantroomview
 - The room is quite spacious, and the view to the jungle is amazing.
 - Excellent resort with great views, tasty food, and accommodating service.
 - Our room was overlooking to greenery landscape because we booked Hill Side room.
 - The ocean view from the lobby is breathtaking.
 - Many fantastic views to be savored around the resort : The Rock bar view is worth crawling out of your room for, and so is the Roof Top cafe-swimming pool/bar at Rimba that overlooks Jimbaran.
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 - We went to the River Pool as they usually have a ban on cameras during the day time - which we liked the sound of as it can get a little tiresome dodging around people taking endless pool photos after a while,
 - but there’s a bathroom door So every morning got awake with bit of sunlight go through the curtains
 - but all experienced the same issue of noise.
 - The other thing is very disturbing to use the other pools from Ayana they are consistently asking you for.your room # and after a while they keeping asking the same question, it makes you feel not welcoming there or that you are doing something wrong!
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 - So many restaurants to choose from, with high end dining.
 - The resort has multiple restaurants and the food and cocktails were delicious.
 - I really liked that you could use the facilities of both Rimba and Ayana Resort when staying there, very big choice of restaurants and things to do.
 - Excellent resort with great views, tasty food, and accommodating service.
 - Great food.
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 - The room is quite spacious, and the view to the jungle is amazing.
 - I stayed at Rimba in the Jimbaran suite and it was absolutely spectacular, highly recommend if you want a super spacious and luxe room.
 - The room so hommy and clean with complete room amenities set up.
 - When we get to our room we were welcomed with beautiful happy anniversary sign that truly set a romantic mood for us.
 - although I recommend the chinese one just outside Rimba > back then, we could have the restaurant deliver up to our room.
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 - I am a frequent guest at Rimba & Unique Bar and the hostess there - Ayu - has been absolutely incredible.
 - Muna & Kris are good waiters in Restaurant!
 - Bintang was a helpful and caring hostess.
 - Had the opportunity to be served by an extremely courteous and well mannered server named ‘Bintang’.
 - one of the waiter help my boy to feeding the fish and he was verry happy.
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 - Also the room is very small.
 - but avearage level, hotel facilities too limited, room to small with terrible layout design, we can find such hotel anywhere, no special at all for Bali. .
 - The small items in the room made the special occasion even more special.
 - The room was small, with a small bathroom.
 - The rooms are also quite small so we did feel a little cramped.
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 - but it was like to talk to the walls.
 - I have read reviews where people complain about the thin walls and being able to hear people in the corridors etc, its true,
 - The walls are super thug so you can hear conversations next door.
 - We had broken sleep every night due to slamming doors, thin walls and loud visitors.
 - I never stay in a hotel 3 stars or above that have such a noise transparent wall.
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Jl. Pratama 74, Tanjung Benoa 80363 Indonesia
Jl. Pratama 74, Tanjung Benoa 80363 Indonesia

Grand Mirage Resort & Thalasso Spa - Bali

4.3

1944 reviews

Trip advisor
waitstaffdouble-six-beachrestaurantbeachcleanliness
 - We spent 10 nights here in an oceanview room with an all inclusive meal plan.
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 - We had spent 6 days in Legian first for shopping, food etc so visited the Grand Mirage purely for some R&R.
 - Pool complex and attached restaurants superb.
 - There is lots to do and eat around.
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 - The bartenders especially Dharma and Giday for whipping up all the drinks quickly and having a chat if you wanted.
 - The food is great, and the staff are amazing, especially our waitress Widya who attended to us every morning for breakfast.
 - Sri remembered everyone by name and all the servers were very attentive.
 - :-) - Infinity pool was really good Main not-so-good points: - Food was, in general, so-so - Inconsistent staff training/knowledge of food and beverage (coffee) - breakfast staff in Family Wing had no problem in serving macchiato coffee,
 - Sibang was great and so were the amazing waitresses (I forget their names).
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 - Food - Hot food luke warm of poor quality especially breakfast.
 - From check in, it felt like we were the poor cousins.
 - I will be going to the Consumers Affairs or alike, as I've had enough of this poor service and hotel's irresponsible and unaccountable existence!
 - Very poor buffet with bad service specially for breakfast.
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 - Our room was spacious and well presented with a lovely view of the resort and ocean.
 - Beachfront area lovely, pool at main resort very beautiful.
 - The beach was very clean, because there was a guy cleaning the beach every morning 😎.
 - TIPs Beach at the resort is lovely
 - Also special hello to the new GM who was humble enough for a good chat at the beach.
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 - The entire resort is clean and well kept.
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 - Everything very clean and pools are amazing.
 - The beach was very clean, because there was a guy cleaning the beach every morning 😎.
 - The staff were amazing in the restaurant Widya and Yeni were extremely helpful and our room was serviced by Priko who did an amazing job keeping our room spotless.
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 - however I did not feel it was safe for either of my children to sleep on the top bunk as I felt the childrens head and body could roll through the opening of the top bunk (I tend to be overly anxious about these things and it may not bother others.
 - Temple next door – was very noisy, on one of the nights there was chanting ALL night – it was hard to sleep with the noise.
 - Got no sleep at all.
 - The hot water in the bathroom takes a long time to finally run and the toilet flushes loudly (not great when you’re putting a baby to sleep).
 - Was a very unpleasant sleep for sure.
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Jl. Uluwatu II, Gg.Tanjung Mekar #9, Jimbaran 80361 Indonesia
Jl. Uluwatu II, Gg.Tanjung Mekar #9, Jimbaran 80361 Indonesia

Aahh Bali Bed & Breakfast

4.9

313 reviews

Trip advisor
waitstaffdouble-six-beachrestaurantbeachlocation: short drive
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 - I would specially thank Bob and the driver for their help after a little issue with a money changer.
 - Bob knows Bali very well and can give a lot of advices for eg drivers, market, things to do, cheap simcard, food around etc.
 - Bob will provide you with all the necessary information you need to enjoy your stay in the area - from booking a driver to suggestions for restaurants and events.
 - He organised for a driver to pick us up at the airport and take us directly to the property, ready with towels and ice cold water which was very welcome given the humidity right outside the airport!
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 - They picked me up at the airport and had ice water and cold towels and we were there in less than 20 minutes.
 - We were picked up from the airport (only 15-20mins away) with cold water and towels.
 - - Fridge fill of cold drinks in your room.
 - The cold towel, man, that was aahh-mazing!
 - We were given cold towels to freshen up.
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 - Also the food, especially the müli was excellent.
 - Bob knows Bali very well and can give a lot of advices for eg drivers, market, things to do, cheap simcard, food around etc.
 - They gave me the best tips for massage and dining on the beach, where the sunset was sublime.
 - Meanwhile, Lydia will ensure that every meal is a delight: our breakfasts were sensational, whether simple scrambled eggs or more ambitious Indonesian dishes.
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 - They gave me the best tips for massage and dining on the beach, where the sunset was sublime.
 - The beach is a great place for beginner/intermediate surfers!
 - Also, the property is only a short walk to the amazing seafood restaurants on the beach at Jimbaran Bay.
 - There are some great restaurants nearby and the exploring the gorgeous beaches of Uluwatu is just a short drive ride away.
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 - Bob and Lydia were very welcoming and excellent hosts throughout our 10 night stay.
 - After those two nights we liked the homestay, our adorable hosts Lydia and Bob and Jimbaran so much that we decided to stay one night longer than actually planned.
 - Bob and Lydia were exceptional hosts.
 - The hosts even helped us book trips for the days after our stay would for sure stay again! !
 - Hosts, Bob and Lydia, are perfect.
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Phone number icon(888) 575-2385
Jalan Pratama Bali, Tanjung Benoa 80363 Indonesia
Jalan Pratama Bali, Tanjung Benoa 80363 Indonesia

Sol by Melia Benoa Bali - All Inclusive

4.4

3268 reviews

Trip advisor
waitstaffdouble-six-beachstaffrestaurantbeach
 - When it comes to sun loungers (this was the dealbreaker for me) - there literally isn’t enough at the beach or around the pool so get up early if you want one!
 - Beach mattresses are disgusting need replacing .but have to say the staff are amazing .food was excellent .this is a true review
 - Enjoy an All Inclusive stay by the pool and on the beach.
 - The pool and the beach are stunning, get coffee and watch the sunrise, drink a Bintang and watch the sunset!
 - Beach is lovely, quiet and our beds were reserved for us each day.
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 - The room standard certainly doesn’t meet five star: marked walls, spilled drinks marks all over our balcony, squashed mosquitos, stained towels, above the bed must never get dusted as it is full of dead insects and dust.
 - but damage to fittings which had been removed left ugly botched repairs to the walls in several places.
 - The first room we stayed (8165) has some plumbing noise, for some reason it made banging sound every 2-3 mins through the walls.
 - Adding to that the bathrooms need a major refurbishment as we had broken taps, a broken sink and mold on the walls.
 - The walls had patchy paint where it had been touched up
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 - All the staff were so friendly and helpful.
 - Beach mattresses are disgusting need replacing .but have to say the staff are amazing .food was excellent .this is a true review
 - but to flash a smile back.
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 - but the resort itself and the staff are great.
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 - The food is as I remember.
 - Beer is ok.
 - Me and my partner prefer to leave the hotel using it as a ‘base’ and travel outside the hotel area to visit other bars and restaurants.
 - Great atmosphere and great food.
 - We ended up being all inclusive in the end as it was cheaper to do that that pay for one meal.
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 - however is the staff , from the cleaners, waiters , bar staff - everyone was so kind and helpful and always had a smile on their faces .
 - Breakfast ladies in the kitchen restaurant were fantastic, every morning so happy and serving everything with a smile and making guests feel so welcome.
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 - The waitress asked whether we enjoyed the meal and we said that we hadn’t really as the beef was tough, gravy tasteless and roast potatoes soggy.
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 - The room was let down by the leaking air conditioning, not fixed during the entire three weeks we were there despite the significant staining and water running down the walls of the archway in the room.
 - Staff attempted to fix it,
 - Second time I called a different lady understood and told me she would get someone to come and fix it - and noone ever showed up.
 - The issues with our room were fixed, barring the very slow WiFi connection, of which did not get any better.
 - Manuel followed up through the week and asked how everything was in the room and whatever issue he had he fixed it right away.
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Phone number icon(866) 395-3842
Holiday Villages, Lot 6, Nusa Dua 80361 Indonesia
Holiday Villages, Lot 6, Nusa Dua 80361 Indonesia

Club Med Bali

4.7

1334 reviews

Trip advisor
waitstaffdouble-six-beachrestaurantactivitybeach
 - Both loved the circus activities and learning how to hand upside down on the trapeze.
 - Lots of family activities you can do together.
 - Activities are available all day for everyone in the family.
 - Special shout out to sports GO Jonty, and his top spinning forehand!
 - So many activities, sports, incredible kids club offering, unbelievable food, high class entertainment or as little you want and relax in luxurious adult only zen pool.
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 - Ziko presented my kids first with their “magic” wristbands to open their room door, you can only imagine how thrilled my girls were with this special privilege.
 - The children shared one room while myself and my husband were in a connecting room next door.
 - Housekeeping came and scrapped of some wood and left an unsightly door.
 - We would have been better off going to a Dayclub like Finns or the Manarai next door.
 - but clean with an interconnecting doors to the room for our 3 children.
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 - Food choice and quality is excellent with so many choices of cuisine - and even our fussy kids found lots they liked and loved the buffet style being able to choose what they want and keep coming back for more !!
 - The food was excellent, there was great entertainment (shows every night) and overall its just a terrific holiday.
 - Special activities such as the poolside bbq party really made it more memorable.
 - It has it all, activities galore, delicious food to cater for any taste bud, the friendliest staff and wonderful amenities.
 - Lia, Maria, Benz in the restaurant, Rosi at the bar and all the fantastic staff at club med Bali.
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 - but they do have waiters who will serve you drinks etc.
 - The staff - and I mean every waiter, every gardener, every GO, every chef, life guard, sporting coach - we met - were incredibly friendly and accommodating in every single interaction with me and my family.
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 - Yoan was also an incredible host.
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 - The resort is in a great location, right on the beach.
 - The whole Club Med experience was fantastic, the staff and GO's very helpful, friendly and accommodating, the grounds are vast and very well-maintained and location- on a beautiful sandy beach that was only half an hour from the airport.
 - Tupai Tupai the beach bar served refreshing drinks with the spectacular ocean view.
 - Golf, tennis, archery, basketball, snorkelling, trapeze, windsurfing, paddle boarding, yoga, beach volleyball, pool games, jet skiing, live music, shows and the amazing White Night.
 - Highly recommend  the beach bar!
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 - Food was OK, poor choice for kids (IMO).
 - Which I can say this people won’t go anywhere, just by their poor judging preferences.
 - but the main, Giant Prawns were over cooked and powdery with poor accompaniment, tiramisu "re-invented" dessert was stogy and bland.
 - but not as much as the other lady behind us who had been told this for the second day in a row, I thought this was pretty poor form on Club Meds behalf.
 - The Rooms: We were given a room with a poor functioning air conditioner.
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 - The only area to improve was our room smell.
 - Our room did smell a bit of smoke, and the smoking guests seem to be allowed to smoke quite close to some of the family areas.
 - When we first arrived you could smell the 'mouldiness' smell straight away, which is what you expect with the really old air conditioners that make everything in the room damp.
 - Our room smelled of damp and was badly in need of a renovation.
 - the room was disgusting, shocking shower, aircon which only blew warm air and the ‘balcony’ door didn’t even have a lock on it.
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Jl. Sunset Rd., Kerobokan Kelod 80361 Indonesia
Jl. Sunset Rd., Kerobokan Kelod 80361 Indonesia

The Trans Resort Bali

4.8

2163 reviews

Trip advisor
waitstaffdouble-six-beachrestaurantpoolkid friendly
 - The pool was very large, one section has a small beach area for children and parents with sun beds and parasols.
 - We didn’t have children with us
 - It was quiet during our stay with several families with young kids having a great time.
 - Sure I'll be back with my son. Thank you :)
 - Hotel very good with cozy ambience great and fast service Swimming pool clear and wide not too deep, so we can swim around freely, great for family with children.
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 - There is also an a’la carte breakfast menu which had a good choice.
 - Wonderful breakfasts, rooftop bar cocktails, and spa treatments.
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 - The Trans resort Bali is total luxury, in every way - from the size of the rooms, the toiletries and facilities, to the food and the top notch, attentive service.
 - Plus there were quite a few options on the A La Carte menu.
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 - The balcony had a day bed and a jacuzzi which added a luxurious feel to it.
 - Beautiful main property, amazing pool area and wonderful warm staff.
 - The Trans has 2 pools.
 - This includes everyone including the guys out the front managing traffic to the room cleaners, pool and gym guys, restaurant, reception etc etc.
 - They’re honestly beautiful with your own pool and serviced by your personal
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 - The location was an easy walk to eat st and the shops and restaurants there and one day we walked back from double six beach (including the kids, 10, 8 and 4 who struggled a bit towards the end
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 - Customer service is AAA from reception staff, gardens, cleaners kitchen staff waiters etc.
 - The concierges and bartenders were always incredible also.
 - The servers were more concerned with the buffet.
 - Special thanks to Putu in the restaurant for serving us every morning and Gede the concierge for helping us will all our needs, they were always happy to help us - no ask was ever too big or too small.
 - Special thanks to FB manager NORRIS & Bartender SAPTA, Spa attendant EKO & chef EDI for looking after us.
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 - Minus items are: - no valet parking - smoking area is not isolated, so when kids passing to the lift, strong smoke will be annoying us.
 - I did notice a smell for most of our stay in the bathroom which is probably just the plumbing.
 - The Italian soap/toiletries that offer smelt really weird.
 - At reception half the area ( bar side ) allows smoking, and getting to and from the lifts is not nice for non-smokers.
 - My wife had a muffler burn a few days before from riding a scooter / motorbike.
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 - Despite having fun with the activities, I personally believe maintenance should be a priority considering broken tiles may lead to safety hazard (pictures attached).
 - Were it not for a few minor things like the wifi in our room cutting out, and the plug in our jacuzzi being broken we wouldn’t be able to fault the stay.
 - On this occasion a tumbler was chipped in the bathroom - I’m not sure if the chip was already there or broken by one of our kids
 - need a little improvement on the kidsclub as mainly of its toys are old and broken and could add mini slides like the one in Bandung.
 - but not ideal for small children because of JL Sunset being incredibly busy and all the seminyak roads are very busy and not suitable for prams (also because of broken paths, potholes etc).
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Jl. Pratama 168, Tanjung Benoa 80363 Indonesia
Jl. Pratama 168, Tanjung Benoa 80363 Indonesia

Conrad Bali

4.4

1630 reviews

Trip advisor
waitstaffdouble-six-beachrestaurantbeachcleanliness
 - Great to see the place has maintained service and food quality.
 - Breakfast buffet as well as dinner at Suku was great.
 - Food and staff was amazing too.
 - We had an excellent meal at Suku with fantastic service.
 - Couldn’t even have any meal with a supplement Breakfast good selection
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 - We loved our stay at Conrad Bali 🌴 our lagoon access suite was incredible and super clean.
 - Room was more than clean.
 - but very nice, clean, modern and very good hotel Lovely rooms and lovely outdoor areas, staff excellent We were half board and all 3 restaurants were reasonably bland and limited menus for half board which was a shame.
 - The room very spacious and clean.
 - but the kid pool was clean and empty.
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 - Our server for breakfast all 5 mornings of our stay at both Suki and Rin, Wiranti, was the BEST!
 - ), and also on my birthday lunch they surprised me by serving one of my favorite foods- SUSHI!
 - The manager and front office staffs, Housekeeping, Suku Restaurant waiters and waitress, and all the staffs we met were fantastic.
 - The waiter and waitress always cheerful and friendly.
 - The Bartenders,like Edi, provide great drinks with impeccable service.
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 - Probably the beach was okay I would say.
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 - The beach was extremely close and had lounge chairs available.
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 - Great location right next to the beach.
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 - The service at the restaurants was very more like extremely slow and I don’t think I would be staying here again as I never felt like I was on a real holiday I was mainly doing everything myself and also the food and drinks are very expensive.
 - but not always attentive. Checkin was slow, bfast hard to flag down coffee)
 - Staying here while things are a bit slow and many parts of the resort are not “normal or open”
 - service in general a bit slow
 - We've tried 2 jet skis, which were 700cc and I found them to be quite slow.
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 - Very poor.
 - because the service is extremely poor.
 - but it is also nice having a peaceful space to go and relax by the pool for those without children, so i feel there are a few over entitled parents giving poor reviews here.
 - but the service is extremely poor & not of a 5-star or even 4-star standards.
 - Had 2 lunches and 3 dinners and all of them were poor in some fashion including
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Phone number icon+623613021888
Jl Taman Ganesha No 9, Kerobokan Kelod 80361 Indonesia
Jl Taman Ganesha No 9, Kerobokan Kelod 80361 Indonesia

Alila Seminyak

4.6

2259 reviews

Trip advisor
waitstaffdouble-six-beachrestaurantviewbeach
 - The seasalt restaurant serves plenty of great foods too
 - Great sea views Lovely pools Good location for restaurants and shops and beach Very good breakfast, lots of options good fresh buffet as well as order of menu Rooms nice and clean Staff helpful, check in easy
 - Our dinner at Sea Salt was particularly memorable, as was our relaxing time at the spa.
 - The Seasalt Restaurants and the Bar is marvelous.
 - We ate once at the hotel
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 - Our waitress, Dewi, was very attentive and made sure we had everything we needed.
 - From the porters, to the receptionists, to the waiters/waitresses and the security staff, everyone there is abundant with positivism and smiles.
 - For us, first impression of the people serving is very important for the stay experience.
 - - However, Hambali Lale, a host manager, later came to me personally for conveying apology.
 - even though my request appeared blank, the spa host contacted me.
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 - Best sunset view.
 - Location is prime & beautiful main pool overlooking the sea.
 - Great sea views Lovely pools Good location for restaurants and shops and beach Very good breakfast, lots of options good fresh buffet as well as order of menu Rooms nice and clean Staff helpful, check in easy
 - Alilla is a beautiful resort with the most amazing view of the beach.
 - Our dinner at Sea Salt was particularly memorable, as was our relaxing time at the spa.
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 - Awesome beach bar and infinity pool from top with excellent sea view.
 - Great sea views Lovely pools Good location for restaurants and shops and beach Very good breakfast, lots of options good fresh buffet as well as order of menu Rooms nice and clean Staff helpful, check in easy
 - Alilla is a beautiful resort with the most amazing view of the beach.
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 - The food is fantastic - everything from breakfast to the beach club lunch to dinner at Seasalt.
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 - The response of your staff was to explain that they do not have lights by steps due to the ambience.
 - No door to the bathroom so the morning sunlight comes into the bedroom due to no curtains on the bathroom window 6.
 - but requires maintenance work due to covid and to upkeep.
 - Suggestion: The alleys could be checked regularly during rainy season: they were wet and slippery due to the rain.
 - Although we understood it was simplify due to the pandemic situation.
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 - The room that we were given stank of mould.
 - Alot of dust, insects, and the room was filthy dirty.
 - Just one small note- The room smells a bit stuffy when we entered
 - It was supposed to be a signature lemon grass room scent .
 - Shower room have a odors(floor drain was bad).
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 - There is a nightclub next door which we couldn’t drown out the music to from our room and kept us from sleeping until 11pm (had to sleep early for an early morning tour).
 - At night you can clearly hear the night club music next door, it makes it hard to sleep.
 - Though, rooms are old, quality of sleep is low because of dampness, gaps in the front doors
 - I could hear the ocean waves clearly from my bed at night and when I woke up in the morning.
 - The staff was understanding to us to check out 3pm to allow my babies to sleep before our long haul flight home, this just shows how caring this hotel is!
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 - Need to improve cleanliness in the elevator, it has unpleasant odor smell and also need some maintenance as the elevator door operates very slow..
 - Restaurant have a bit slow service.
 - but service was very slow even though we were one of 6 or 8 people at the pool.
 - When our son vomited, waiters were slow to assist, and we had to call for help.
 - What we didn’t like - Service was really slow.
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 - Rooms that have been closed up during the pandemic should probably be thoroughly checked for mould before being rented out again.
 - Just had advice from the Alila Hyatt that despite being closed and unable to honour my reservation, they are not willing to refund my booking until 60 days after they re-open, whenever that may be.
 - Further, there was loud music coming from a club/disco next door, which could be heard from within the room even with the door closed.
 - Being on the third floor our balcony also had a view of the sea, and a slight sound of the waves was as noisy as our room got with the balcony door closed.
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