A very quiet location on a breath-taking beach.

I found the service team to be most friendly, including my server Nook, the assistant manager, Khun Oil, and the ladies and gentlemen who tended to the hot and iced coffee and tea station including Boy, Namtarn, Jay C, Namthip, Yim, Su, and the chefs, including Chef Jane (Commis 2) and Chef Pan - both of whom curated my smoked salmon scramble, Chef Fern at the pastry station who made the yummiest  Nutella and cashew nut crepes, aided by the trainee chef also called Fern, Executive Sous Chef Mohan Thakur who curated a delectable Indian vegetarian breakfast for me, consisting of poori, kachori, chole masala, and methi boondi - they truly made the Waterfront breakfast experience the highlight of my mornings at the JW Marriott Khao Lak!

Beautiful beach and have a library, bikes, table tennis table, billiard table etc.

A++++

Pooh, Tong, Sorn, James and Jay C, our Waterfront Restaurant waiting staff.

We had a Lagoon room which was just perfect, in Wing 1, which was very close to all restaurants and beach.

The highlights of our stay here are the peaceful and safe setting of the resort's beach for walking, swimming and body surfing, long and winding swimming pools and canals, and the very warm hospitality of the staff and management.

Just off the grounds on the beach side  is a locals enclave with a restaurant and two massage stands.

Level of service, cleanliness, facilities, accessible beach, food.

The pool , the beach and the kids zone are great!!

We took our lunch daily at the Beach Bar.

Although we enjoyed the incredible quality of the food at the hotel we did still forgo some meals to eat in Khao Lak and also at Be Friend restaurant on the beach right next to the hotel.

In addition to the pools, the gardens, the lawn and the beach, I was also extremely impressed by the lemongrass scent that already filled the room when I entered it and the French press that came with ground coffee.

I recommend this resort to anyone with or without children, they cater perfectly for both – my only advice being, children of any age who don’t have water safety smarts / can’t swim, will need extra close monitoring around the extensive pool and beach areas .

The huge and interconnected pool is an incredible offer, and the direct beach access likewise.

It is definitely a place I would like to come and visit again and again, the nicest people work here and they are so skilled and attentive, they regularly bring ice water when you are lying on the beach.

Beach Bar plz look for Mr. Boom … one of best Mixologist… made me happy ever night … Wonderful..

The varied beach activities and long walks on endless stretches of pristine beaches were great.

I can recommend Olive Restaurant, Sakura Japanese, Drift, and the Beach Bar.

Similar properties can be found in Bali’s Nusa Dua area -

These are things you expect from a "Luxury" resort, and which we certainly got at our last Luxury Escapes Hilda's Grand Hyatt Nusa Dua.

Breakfast was fine and the Italian restaurant was excellent.

We also want to thank Pla, the manager of the Italian restaurant Olive, and of course all her staff who made our experience better. Now I have to save money and come back next year :)

The breakfast is very good and the Italian restaurant in the hotel is great!

), a yummy Gai Krua Kluea (fried chicken wings), and my favorite the Khao Khamin aka turmeric rice!

We had a Thai cooking lesson with a fantastic chef which made it a very memorable occasion and wonderful food.

As big fans of Italian and Indian food, Chef Enzo and Chef Mohan were just magnificent.

We are kosher observant people who eat vegetarian abroad.

We really enjoyed the crispy chicken burger from the food truck,

There was only one buffet dinner during the week we were there

I have been keeping my end of the bargain, by visiting the resort as often as time and money allow and by dining at the resort's bars and restaurants as much as I can afford, and I hope to remain your loyal customer for a long time to come.

Very awesome breakfasts and good Japanese, and Italian food.

The Saturday night Italian BBQ is a must .Freshfood imported from Italy.

Love to stay at marriott hotels..being gold elite member got an upgrade to pool access room.the pool is huge.beautiful resort and friendly staff.travelled with a baby and got baby cot and bottle steriliser.the breakfast is ok and could be better.too many flies.the weather was not that good..raining and cold so couldn't do outdoor activities.the Italian BBq buffet was amazing and tasty..must try..thank you for this memorable stay.

The breakfast buffet is enormous and very, very good, and the hotel has several fine restaurants -

Coffee at Deli is soooooo good it’s boosting my day.

They went out of their way to prepare dishes that my 6 year old daughter couldn't stop eating.

Without realize, i found that not only the food is great

I absolutely loved my room - the Housekeeping team had taken pains to set it up so beautifully, and thanks to Khun Lek and Khun Pla who ensured that the correct welcome amenities (inclusive to the room package I booked) were also awaiting me in the room

While the physical resort is absolutely beautiful with the grounds being so meticulously kept by the team of landscapers and engineers, it is surely the people, the hotel associates working at the resort that make a great impression.

Huge compound, nice and spacious room and bathroom.

Special mentions: 

Mild, our room cleaner.

Our room was perfect and lovely Jane looked after us with delightful towel animals every day.

We were checked in by Tin, served welcome drinks, and he personally  accompanied us to our room.

We booked a pool access room which was worth every bit of the extra we paid.

The pool access rooms are wonderful, relaxing clean and very spacious.

Rooms are nice and we were lucky to be moved into the new wing the day it opened.

We upgraded to a pool room- well worth the extra money as we swam out every day.

Right from check in to the room, the swimming pools in the property, the staff at the buffet breakfast was always on their toes ready to help you with anything and everything, the chef of Sakura and Olive made us feel really special catering to special vegetarian request for my wife.

Deluxe Pool access room myself, my husband and 8 year old - perfect.

The resort is first class in all aspects, the pool around the resort is amazing as are the rooms, restaurants and other amenities.

I like their new renovated room, have more modern feel.

The property is beautiful, the architecture amazing, the pools delightful, the food delicious, the rooms were clean, and the staff attentive and thoughtful!

JW Marriott Khao Lak Resort & Spa

room

beach

nusa

restaurant

we can safely say that this hotel is one of the best in Thailand: good rooms, delicious food, perfect beach, excellent service, beautiful views.

but did enjoy casual lunches at the beach restaurant.

The hotel is situated right on bang Tao beach which is stunning!

There is a complimentary boat and bus shuttle to nearby Laguna shops and restaurants

The rooms are large and well appointed, the public areas spacious and the location between the beach and lagoon ideal.

It is at a good location in Laguna Complex, you can easily get to the beach.

Beach restaurants next door and little town in 5min with shops, supermarket, pharmacy, all you need

As a long term resident of the Laguna, this is a first
And will avoid the hotel in the future.

Hotel is located on the beach front which was very clean.A number of beach 
Bars/ restaurants  are nearby and offer excellent local and European food at very reasonable prices.Lots of young families having a most enjoyable time.

Love being able to go from the pool to the ocean so easily and taking the shuttle between ferry’s and tuk tuks between hotels and Canal village.

The beach is beautiful clean, The Front staff are kind and friendly.

For cocktail, we try Chalong bay rum which is authentic Phuket rum.

The restaurant next to the beach was mesmerising.

Gorgeous hotel, and quiet beach right on the door step.

There are a few bars/food places on the beach nearby

A great beach location with stunning views.

This resort has a great view , nice set up of breakfast , provide good selection of reakfast , nice club lounge and excellent staff !

The main part we enjoyed during our stay is the access to the Club Lounge.

The club lounge is lovely and surrounded by greenery and F&B was good.

We really enjoyed the Club Lounge last time and had hoped it would be as good.

The staffs are very courteous and the service standard of Housekeeping Staff, Food&Beverage Staff, Club Lounge as well as Front office is excellent.

The Club lounge was a fantastic additional benefit with a good selection of drinks and canapes in the evening.

Dont forget the cozy Voyager 47 Club Lounge , at the laguna, - serving tapas, cocktails, coffee, tea and drinks - delicious and relaxing in a very beautiful scenery.

The Voyager 47 Club Lounge was visually attractive and was near the lagoon with lots of seating areas near the water.

We had access the club lounge, this is a fab lounge the staff or amazing nothing is any trouble to them they are always smiling.

The service provided to us by the staff at the Club Lounge was excellent.

The restaurants were great and the club lounge was a bonus.

The only down side was the quality of the food in the Club Lounge, apart from that, everything was spot on.

I was a member of a club lounge, so I had access to drinks and snacks which was amazing,,,really worth paying for it.

beach access, gym, restaurant food, club lounge and the quality of the complimentary wine in the lounge was of a high standard.

We loved the breakfast in the Club Lounge.

the club lounge was the best we have ever experienced!

Staff in club lounge we’re friendly and courteous.

The club lounge was just fabulous The staff were so professional and attentive and the chefs are excellent providing 5 star canapes in the evening as taster sides from their Voyager 47 menu  with you'r coctails.

Definitely outside the norm for a club lounge anywhere on Asia.

Not the best hotel for couples as I would rate it a family resort with the pools and waterslide and many kids running around.

We had a great 9 night stay with our toddler.

Our room is spacious and the daybed was the perfect replacement for our daughters usual baby cot.

Recommended for family vacation with kids.

She helps us with organisation of daughter’s birthday, restaurants, zipline etc.

The hotel is very clean, meals are great and the room was perfect for us, a family with one child.

The pools are good and one good slide which kept the kids entertained for hours.

My daughter is a coeliac and the staff made a huge effort to make gluten free food.

I wish there could be a few more lifeguards to help ease the parents concerns with kids playing on the beach.

The location and facilities is just perfect specially for kids.

The pool is big and has a huge waterslide which the kids loved and shout out to the kids club and the team of caretakers.

The room was cleanliness  , many  thing for complomentary     , there are  many activities  ,the staff  a very helpful esspecially  Operator/ and foods very deliciuus,the pool  very  goods , and kid clib for children

this time we went there just for relaxing and playing with kids at swimming pool.

The pool area is ok suitable for families and kids.

The hotel in PhiPhi island and Pucket has several swimming pool where the kids can enjoying.

though is that they are very much marketed as a kid friendly family hotel.

/ a very friendly and fun receptionist lady (Thai) and a guy (we apologize that we can't remember their names)
> all of them remembered the names of our kids and made us feel home and welcomed
The taxi drivers where all also very friendly and helpful.

A special mention goes to Zin and Nusa from the club house who were exceptional, thank you.

It was great to have complimentary flip flops in the room as the ones I brought with me broke.

We decided on a Club room and the extras were well worth it especially afternoon tea and cocktail hour.

We booked an ocean front club room which was meticulously cleaned.

In room cleaned with full 5 star hotel amenity.

Resort was spacious,  best location, clean the overall of room is old

Room is great for my family with the best shower.

Hotel was immaculate and the rooms so comfortable and spacious.

We opted to upgrade to the ocean view room and were very satisfied!

I couldn’t get over the view from the room’s balcony.

Stayed for 9 nights in the Garden View Rooms.

Right on the beach, less crowds, room was great and breakfast was fantastic.

The food  is wonderful and such a. variety , there are activities if you want them and everything is spotless all the time  , great trips out if you want them and hotel has an app so if you need water in the room you request on there and it’s bought within 5 minutes , so very efficient ,  the nights are a little quiet with live music thee nights ,

Our stay in the ocean front room(5m) from the beautiful clean beach would be a one memorable one.

A couple of grumbles in that smoking is allowed around the pool and the sun beds have seen better days.

There were so many kids around too and people were chain smoking 🙄

Hotel is looking old rooms were okay smelt damp tv had no Netflix 
We booked a sea view

One room smelled so bad that it burned our eyes.

I paid my room about 400usd per night and was full of coachroaches dirty all around bedsheet smelling bed and custoner service at its worse.

Outdated rooms, mildew smell, the pool is not maintained, the photos on the website do not reflect the reality, the dining room staff is not helpful.

The bread was stale beyond words, we couldn’t eat it.

We had tears in our sheets, the room smelt of damp, service is slow and the staff don’t seem to know much about the resort.

This is just disgusting and shows the type of management of this hotel.

The smell is too traumatising to go back.

Coffee bag without the filer in room can not help a coffee-lover.. 
the smell when we entered the room is excellent, I bought a bottle of lemongrass essence oil when we checked out.

It stinks with a combination of metallic/sulfurous odors.

Nor do I expect to smell a strong stench of the drains when using the sink.

9) The floor of the hotel room was filthy.

Dark ,musty and old.The bathroom was really tiny and no double basin.

Woke to a very loud diesel motor outside door and a huge fog of toxic gas.

241 had a strong smell of damp, so we asked to change.

but when we checked in it was a bit musty and my wife's allergy reacted badly to it, so they moved us immediately to a sea view room with a free upgrade.

Staff were very friendly and willing to help with anything.

The hotel has great facilities and wonderful staff.

The staff has been excellent, sincerely listening and supportive to make it our best stay possible.

Friendly and service minded Staff, great with the Kids.

The staff were polite and helpful which makes our booking in experience all the more difficult to fathom.

Fantastic hotel with friendly staff, delicious breakfast, choice of activities and sports,  and great location.

Staff deserve first mention as all are so amazing,friendly and helpful always smiling.

The staff remembered us from last time and always go out of their way to assist you.

Went there with my family, really nice staff and accommodation.

I would recommend nice view , quiet , good food , good breakfast , nice staff , staff friendly, I recommend for family is good.

We fell in love thanks to the great attitude all of the staff .

The staff at the hotel were absolutely superb.

Short holiday; great and relaxing stay; ground staff are extremely friendly and welcoming.

group of friends and one of a kind a wedding events..
All over this Saii Laguna Phuket.. is a lovely place to stay. .

Dec. 12-2023 at about 3.00 PM Drove to the hotel as was going to meet a friend in the lobby and was planning to book the Thai Restaurant  Mr Tomyam.

Its an attractive Thai style and requires investment (discreet refurbishment underway) 

We went there 3 nights and were stuffed with delicious thai dishes.

Restaurants were all very good with incredible thai and european food.

The cons - by Thai standards for the cost of this hotel it is genuinely sub-standard.

We had a great time there for the Thai new year Songkran weekend.

The staff are very Thai friendly and food is divers and good.

Thai boxing is also available by appointment on the hotel app, and one of the teachers for this class, Kwang, is very capable and kind.

We went out onto beach where you can get sunbeds for a 100 Thai baht and drinks and food much cheaper from locals.

Thai dance and Zumba dance were especially enjoyed by my child.

When u walk on the beach there are a few shacks where u can get local Thai food.

One can opt for different cuisines from Thai to Italian to Mediterranean.

From Muay Thai to Tennis he taught us so much.

Breakfast buffet ( ala carte ) was delicious with a choice of Western and Thai Food.

Some nights there were special buffets such as Thai Street Food, seafood, Thai buffet these were also excellent.

The Place very nice
Food very nice
Location near Airport

Beach area and belong have many Thai Food 
Love it !

The Thai are great with kids and our little one really bonded with Mo in the Voyager lounge.

SAii Laguna Phuket

smell

staff

club lounge

kid friendly

thai restaurant

This place is just what you need for a relaxing break plenty to for the kids really stress free great pools huge variety of food beach on the door step great supermarket 10 minute stroll down the beach also few restaurants n bars hassle free holiday, And fantastic ice coffee from the great fella Kostas in the bar  reception area

There is a little Greek restaurant just down the beach and was nice

There were ample sunbeds at the beach and around the pool.

We wandered along the beach and had a fabulous meal at Alexandria.

Also try Alexandros taverna down the beach, food was sensational!

The beach was excellent and so was the bars and snack areas with on tap drinks and kebabs Costas did a great job.

The same rules regarding reservation were signposted on the beach.

Good points - 
Omlette lady
Entertainment Staff
Close to beach

Bad points: 
Food - terrible other than the omlettes at breakfast.

walk the beach side to get to roda as the hill is a killer.

The beach was absolutely beautiful and clean.

The beach was also very close and clean, which makes moving between the pool and beach very easy.

Facilities pools beach, bars,  sunbeds , views, very good.

The Hotel is in a stunning location, gardens, beach and the buildings on the outside are well kept.

The beach is beautiful and the beach bar over looking the sea is stunning, the walk to Roda village is beautiful.

We like a few other guests chose to eat at the Alexandros taverna just down the beach where the food was excellent.

The snack bars were great and the staff in those were lovely and the staff in the beach bar were lovely too.

I know only one thing we had a lot of experiences with five star luxury hotels , for example we satyed before Laguna resort Nusa Dua in Bali , 4 plus star , Queen of Montenegro , this hotel at all does not match five star criterias.i definitely not recomment anybody to stay in this hotel , apart from I mentioned before hotel itself was beautiful and very ggood looking (((,and the hotel was very clean

Take your own kids cutlery that type of stuff really helps.

But the kids enjoyed it which is the main thing.

The main pool area is  really nice and was enjoyed by all the children, out of season so no issues with getting sun loungers.

Perfect family resort as plenty of activities for kids.

Having just arrived home after 7 nights at roda beach hotel in Corfu and what a wonderful time.Cannot find fault with anything, cleanliness, staff were very good and helpful especially Maria and her male friend in the restaurant we hugged them and I miss them both when we left .We were a party of two grandchildren girls they didn't want to leave, this review is genuine,go to Corfu we will go again next year.bye Roger and family.October 2023.

I have always recommended roda beach to people with young children

We booked the italian for a meal and no faults it was lovely even the wine was a beter quality than the main resturants, shame we were only allowed to book one out of the 3 (new hotel policy)
The slush machines were gone this year along with the nice icecreams the kids were very disapointed as they were looking forward to them.

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