On previous stays at Rimba - the staff would come by at the pool with drinks, fruit and even clean your sunglasses.

We call 2 time and almost 1 hours wait then they come to clean

Super bad SOP and service

Not recommended to stay this Hotel!!

Our house keeper made towel animals everyday for our daughter which she loved.

Everything is always cleaned up for you and they help with luggage even without a special request.

It was very nice for the housekeeping to leave little notes in our room everyday.

그리고 우리 Housekeeping 해주셨던 Fendi Hanata!

Thank you to all of the incredibly lovely and hospitable staff at Rimba who were absolutely flawless, including Vidi #81, Johan at concierge, and Putu Wira in housekeeping.

Our house keepers always left notes for us with the sweetest messages plus a new towel animal greeted us when we came back from our activities.

Also my wife got slightly cut due to a big wave and Adi was really fantastic and making sure the cut was cleaned with antiseptic so that nothing could happen.

Our housekeeper, Agus, did a great job in make-up and turn down service making us feel like we have a personal

I especially loved the little towel animals that housekeeping would leave in our room.

Housekeeping is epic, they took more than 35 mins to bring in towels, in spite of asking 5 times.

You need to go here

+Guest Relations Vivi thank you for managing things i have gone through

+Great housekeeping

The staff bring round complimentary cold towels, drinks and snacks through out the afternoon, and even offer to clean your sunglasses for you!

and they gave us roses on a few occasions in the restaurants or by housekeeping.

Everyone, from the reception to the cleaning crew, were patient and helpful, and always smiling.

From various staff who would offer to take photos for us, to the fact that everyone would smile and greet us as we walked by, to the personal notes left by housekeeping, I felt so incredibly welcome and at home.

The room was cleaned and towels refreshed twice a day.

though is all the staff, everyone from front desk, housekeeping and the servers are all lovely and will do anything to keep you happy.

Let me start with the team from every corner , Front office, Housekeeping, pool , bar and beach , spa, food and beverage , banquet , all of you  !

Every night around 11 p.m there's always people running or shouting in the corridor, it is so frustrating and i cant sleep because of that, i try to call a receptionist and he just said that we'll work on that, i wait for 30 minutes and nothing happen, people just rush and shout in the corridor.

We went to the River Pool as they usually have a ban on cameras during the day time - which we liked the sound of as it can get a little tiresome dodging around people taking endless pool photos after a while,

but there’s a bathroom door 
So every morning got awake with bit of sunlight  go through the curtains

but all experienced the same issue of noise.

The other thing is very disturbing to use the other pools from Ayana they are consistently asking you for.your room # and after a while they keeping asking the same question, it makes you feel not welcoming there or that you are doing something wrong!

This time I had to bring my very close friends to experience Rimba & Ayana’s top notch service and when i asked my friends how their experience was this time around, i could hear nothing

dirty pools, noisy people, not genuine Indonesian food, all food taste mediocre.

- Rooms are dead silent - can hear absolutely EVERYTHING around you - people walking, talking, screaming, etc
- Kids in bar area and hot tub SPLASHING when the sign literally says “no splashing”.

although at some facilities we found it a little bit crowded and noisy.

however the original room we had was quite close to the car park and you could hear a fair amount of noise from the balcony and when the doors were closed.

The only thing that bothered us as light sleepers is the lack of adequate sound proofing.

but the housekeepers would non stop ring the door bell to clean the room even after telling them personally to come back at 4:30pm and then tell reception to come at 4:30pm I was disturbed once late morning and also early afternoon!!

They could at least monitor the noise level and tell the tourists to keep the noise down.

We had to sleep with earplugs and didn't rest well.

however the way it is designed it is directly above another pool which isn't adult only so it is not very relaxing hearing screaming kids.

but kids running and shouting in the relaxation area

The doors always slam this meant that I was woken up every hour in the night.

So many restaurants to choose from, with high end dining.

The resort has multiple restaurants and the food and cocktails were delicious.

I really liked that you could use the facilities of both Rimba and Ayana Resort when staying there, very big choice of restaurants and things to do.

Excellent resort with great views, tasty food, and accommodating service.

We enjoyed their robust facilities, from Spa, 12 different pools, secluded beach, various bars and restaurants.

The facilities are incredible, the many choices of pools, bars and restaurants it’s staggering!

although I recommend the chinese one just outside Rimba > back then, we could have the restaurant deliver up to our room.

Breakfast was sensational and dinner at the Roof Top Bar at Rimba were food highlights.

Can't fault the staff, facilities or food while we were there.

It’s the perfect place to stay for relaxation as it has everything you need and you don’t need to leave - multiple restaurants, pools, private beach, spa, golf, tennis, gym.

The food was great, service was amazing and the view from Ayana is just spectacular.

It is also connected to Ayana hotel and guests from both sides are free to explore and move around both hotel compounds, including using facilities and restaurants at either hotel.

Their staff are helpful and polite, scrumptious breakfast, beautiful sunset dinner at rock bar, very well maintain hotel facilities and clean private beach, We really enjoy our stay here.

The food was great and sunset incredible!

The swim up bar was great for an afternoon cocktail.

The warm welcoming staffs, the clean and spacious room and very helpful and friendly staffs, the foods, all the ayana - rimba facilities always crave us to get back to this hotel for every of our Bali Trip.

The room is quite spacious, and the view to the jungle is amazing.

I stayed at Rimba in the Jimbaran suite and it was absolutely spectacular, highly recommend if you want a super spacious and luxe room.

The room so hommy and clean with complete room amenities set up.

When we get to our room we were welcomed with beautiful happy anniversary sign that truly set a romantic mood for us.

but that being said, from what I could see those rooms are gorgeous as well.

It is the perceptive and friendly service that makes it worthwhile staying in this hotel, The room we had was spacious and had an amazing view, the breakfast is good and the distance to the beach is limited, there is a shuttle service to Ayana / Rock Bar to access the beach.

but regardless everything went smoothly, from the Check-in to our Room.

The property is well maintained, the rooms are clean and cosy.

The beach itself offers us a very beautiful sunset 🌅 
Room was clean, pretty spacious with HUGE BED *super love*!

Our room was spotless and well stocked with everything we could possibly need.

Very relaxing in morning time because our room had the sunrise.

We’ve got room that quite enough far from the lobby, and our room have AC trouble and tv cable issue.

Special thanks to Mr. Agus the Butler and Mr. Anom the Duty Manager who had helped us getting the best room for us.

but avearage level, hotel facilities too limited, room to small with terrible layout design,  we can find such hotel anywhere, no special at all for Bali. .

The small items in the room made the special occasion even more special.

The room was small, with a small bathroom.

The rooms are also quite small so we did feel a little cramped.

- Very tight, small rooms - atleast where we stayed.

The room also quite small for a 5* hotel, especially the bathroom it's supe small.

Rooms are small, walls are thin, restaurants are packed, tour groups are bussed in by the dozen, and the smell of raw sewage wafts through the air.

A place like this where you are paying such high rates for tiny rooms in a HUGE complex should be more generous and have more laid on for their guests, in my opinion.

The room was a bit small compared to others.

The rooms are a little small and I stayed in the Jimbaran bay room.

Rooms are small compared to other luxury 5 star hotels, especially for the price one is charged which doesn't even include the breakfast.

But rooms were quite small, our bathroom had spiderwebs, and bugs.

Our room was overlooking to greenery landscape because we booked Hill Side room.

The ocean view from the lobby is breathtaking.

Many fantastic views to be savored around the resort : The Rock bar view is worth crawling out of your room for, and so is the Roof Top cafe-swimming pool/bar at Rimba that overlooks Jimbaran.

A visit down to the beach front pool by the elevator for a Bintang is a must, it is just stunning.

Our favourite were the adults pool at Rimba and the ocean side pool where we managed to get a cabana for the morning.

We asked at the ocean pool and were declined by the staff.

The hospitality was excellent, the ambience also relaxed and the view for sunset also beautiful.

The gym has lots of equipment and overlooks one of the pools.

Bfast food is amazing and all staff really friendly 
Only minor thing is the curtain in the Jimbaran suite sea view —- suppose to be up to end of the right side —

Our room is spacious and has a wonderful view to the forest and sea (partial).

Also Their rooftop bar also have a pool to enjoy with a view to Jimbaran beach

I have read reviews where people complain about the thin walls and being able to hear people in the corridors etc, its true,

The walls are super thug so you can hear conversations next door.

We had broken sleep every night due to slamming doors, thin walls and loud visitors.

I never stay in a hotel 3 stars or above that have such a noise transparent wall.

The pillows smelt terrible and stains everywhere on the walls and the tables definitely not 5 star standard!!!

Some improvements need to be done such as the wall of the room is very thin, you can hear the noise from the other room or when someone slammed the door and need more variant of breakfast.

Negative points to consider are the rather thin walls between rooms, the (small) room sizes and being removed from Jimbaran town restaurants/spas/shops (unlike hotels in vibrant Seminyak)
Apart from that, the positives outweigh the negatives.

The only issue with the rooms is that the walls are super thin, so pray that your neighbour is quiet.

While the place is very grand, the walls of the rooms are very thin and the rooms are generic hotel rooms, not modern.

The walls weren't sound proof, so we were woken up every morning at 6am, even with ear plugs.

Our room was a pool access and finding words to explain how fantastic it was is hard to do .Marble floors and walls , comfort aplenty and having a pool right on the doorstep doesn't get much better.

Just not thoughtful in a lot of ways, so water splashes out of the sink, drips down the ledge of the wall.

The electrical powerpoint board completely detached from the wall when I pulled out a  plug which  I felt was dangerous and caused me to believe that care hadn't been taken or cheap appliances had been used when building the rooms.

The walls were quite thin and we could hear a little bit from corridor and room above us

however the dessert bar could still improve

Rooms - the walls were rather hollow, throughout my stay I could hear the movement along the corridor.

The walls of the rooms can be thin, you can hear your neighbour from within the toilet and also the happenings from outside your room door.

The RIMBA by AYANA Bali is near these landmarks: Samasta Lifestyle Village, Uluwatu Temple, Waterbom Bali, Lovina Tours, Caow Eng Bio Chinese Buddhist Temple, Double Six Beach, DMZ Bali 3D Art Museum, Bali Wake Park, Batu Belig Beach, Perancak Beach, Putu Bali Tour, Canggu Beach, Kinship bali tour, Tanah Lot Temple, Taman Ayun Temple, Aan Secret Waterfall, Jimbaran Bay, Pandawa Beach, Benoa Harbour, Legian Beach, Seminyak Beach, Flow Beauty Lab, Kharisma Antiques Bali, Batu Bolong Beach, Taman Festival, Pura Penataran Er Jeruk, Ogoh-Ogoh Museum, Jimbaran Fish Market, Ulu Watu Beach, Beachwalk Shopping Center, Garlic Lane, Petitenget Beach, Nyaman Gallery, Berawa Beach, Bali Dirt Bikes, Pererenan Beach, Bajra Sandhi Monument, Casa Home Spa, Tanah Lot Cycling Tours, Sangeh Traditional Village - Day Tours, Saraswati Temple, Tegal Wangi Beach, Bali Training Centre, Bali Sea Turtle Society (BSTS), Bhava Spa Nusa Dua, Dalem Kahyangan Temple, Purpa Fine Art Gallery Seminyak, Syah painting, PT.

RIMBA by AYANA Bali

quietness

small room

wall

restaurant

room

view

It was a super holiday made enjoyable by gorgeous garden, gazebo and private swimming pool, located close to beach (7 min slow walk) restaurants, Massimos delicious ice creams (salted caramel best) close to spas.

Wahyu Mandiri Tour, Jalan Legian, Seminyak Village, Petitenget Temple, Canggu Villa & Cooking Retreat, Sawangan Beach, Nelayan Beach, Balangan Beach, Pura Gede Luhur Batu Ngaus, Bali Nature Land Tour - Private Day Tours, Suluban Beach, Pura Ulun Siwi, Wayan Tours, Yeh Panes Hot Spring, Semaya One Fast Cruise, Blue Lagoon Beach, Renon Square, Mahadeva Art Gallery, Nacivet Art Gallery, Jalan Raya Kerobokan, Adi Tour Guide, JL.

The villas are in an excellent location with the beach, great restaurants, convenience store, ATM etc all just a short walk away.

Great location, close to good restaurants and the beach.

Close to beach, restaurants and pretty much anything you would need for a relaxing vacation.

Laundry
4. Super close to amazing food and the beach (5 min walk)

Emerald villas excellent location cvlode to the beach and lots of restaurants.

There is nothing better than siting back in the pool after a beachside lunch - after that 5 minute walk from the beach to the Villa really works up a thirst! 😂.

With Soul in a Bowl so close, we had all we needed - private pool, coffee and good food, the Leha Leha Spa coming to pick us up to go to their spa and Sanur Beach nearby.

We ate at Papi, Batu Jimbar Cafe (both recommended by our excellent driver Komang), Soul in a Bowl, Trattoria and Beach House Sanur where we went for the NRL State of Origin, Essendon AFL match and once for breakfast.

Great location, near restaurants and beach and very quiet.

It is a 5 min walk down to the beach and cafes and a mini supermarket within 1 min from our Villa.

Handy to shopping great restaurants and about five minutes walk to beach.

There are shops nearby, 2 minute walk and a 5 minute walk to the beach, with LOTS of shops and restaurants on the beach!

It’s a 5-10 minute walk to the beach and a minute to the main road.

Firstly, the location is great, only a 5 minute walk to the beach with all its restaurants overlooking the beach.

The beach was 5 minutes down the lane fantastic beach restaurants & small supermarket on the corner for breakfast needs.

At a few feet from restaurants and shops and about 5min from the beach.

If you want to stay close to the beach , main Street with great food and enjoy silince when you want , ine adress : Emerald Villa’s 

Johan Muylaert

Crisp sheets, immaculate bathrooms, full kitchen, large fridge and bottled water, pool and garden maintained.

The Emerald Villas is near these landmarks: Putu Bali Tour, Bali Wake Park, Caow Eng Bio Chinese Buddhist Temple, Lovina Tours, DMZ Bali 3D Art Museum, Waterbom Bali, Double Six Beach, Batu Belig Beach, Kinship bali tour, Samasta Lifestyle Village, Perancak Beach, Canggu Beach, Uluwatu Temple, Taman Ayun Temple, Tanah Lot Temple, Kelingking Beach, Aan Secret Waterfall, Sangeh Monkey Forest, Freedive Nusa, Payangan Market, Nusa Penida Info, Bias Tugel Beach, Taman Festival, Benoa Harbour, Legian Beach, Pura Penataran Er Jeruk, Kharisma Antiques Bali, Seminyak Beach, Flow Beauty Lab, Jimbaran Bay, Batu Bolong Beach, Pandawa Beach, Ogoh-Ogoh Museum, Taman Mumbul, Apnea Penida, Kusamba Traditional Salt Mining, Ocean Swing Nusa Penida, Cempaka Belimbing Cycling & Trekking, Bajra Sandhi Monument, Garlic Lane, Beachwalk Shopping Center, Nyaman Gallery, Petitenget Beach, Jimbaran Fish Market, Casa Home Spa, Berawa Beach, Bali Dirt Bikes, Pererenan Beach, Tanah Lot Cycling Tours, Sangeh Traditional Village - Day Tours, Saraswati Temple, Ulu Watu Beach, Blue Lagoon Beach, PT.

The pool was delightful - very clean and offered plenty of shade.

Beautiful, clean pools to wash the sweat away
3. Well kept, and clean with complimentary (!)

We stayed in villa B17 and the villa was kept clean at all times.

The pool was kept clean and a refreshing treat to come home to after a day of touring.

Everything was spotlessly clean and very comfortable.

so spacious and everything was kept immaculate by the daily housekeeper.

Sophie was our cleaner and every day we came back to a spotless villa and our washing done.

The laundry service is excellent as our maid comes into our villa at 8:30 and takes the dirty clothes and brings it back, clean  and folded by 1:00pm!!

The villa is spotless, Puspah is so helpful, very knowleagable and an absolute assett to the villa.

The villa was spotlessly clean and had everything you need and more .

The staff are friendly helpful and thoughtful the accomodation is comfortable and clean.

Great price,clean,easy distance from beach & many great restaurants.

The villa was very beautiful, well maintained and kept very clean by our maid Sonia, it was our own little piece of paradise.

Putu the villa’s housekeeper was very friendly and helpful, she was very kind and eager to ensure we had a relaxing holiday.

The maid was very kind and helpful - almost too helpful as was with us for a long time each day and made us feel uncomfortable - this is not necessary.

The facilities were well looked after and includes staff who clean each day and do laundry for free.

The maid that is allocated to your villa is so helpful.

We had a lovely young lady clean our villa and do our laundry daily.

It’s also quiet and well maintained, with a maid and pool attendant coming every day.

We couldn't fault the villa, it is very well looked after by Gary and his staff, in particular Agung our housekeeper.

Staff amazing - Wayan the maid was incredibly helpful.

My maid was a gem as well and so very helpfull also very easy to talk to, thanks Ayaa ?.

Our villa with private pool gave us a sense of being in paradice, big thank you to our maid who took care of us.

Lovely maid comes in daily does all cleaning and washing/ironing each day which means we only bright carry on luggage.

The villas themselves are comfortable and well appointed and with a private maid in ours we were well looked after and certainly comfortable.

Our villa is cleaned everyday by our maid.

We had our own housekeeper who came in everyday and did our washing/ironing and cleaning.

The pool was wonderful, the maid service exceptional and the daily washing service for clothing was so handy, especially with a 5 year old who can't eat anything without spilling it all over herself, requiring several outfit changes a day.

Before leaving, I personally met the Manager and informed her about this unfortunate incident and requested her to kindly refund the stay expenses for the balance of the days since this was an emergency and this refund was on humanitarian grounds.

Stayed once again in villa B17 - and another guest got into such a state that he couldn't stay in our villa that he yelled at the management.

Only downfall which I hope management take into consideration is that I didn't appreciate my suitcases dragged along their cement slabs to our villa which was a distance away from the lobby.

When I ask about the manager again, we are told it would be closer to 10 - perhaps in the afternoon!

nah , will not happen) have said this before, on trip adviser and more than once , it would seem a basic and simple fix, a pneumatic Tyre trolley supplied by the Management to assist customers to their villas,,,, so basic it is ridiculous ,

I wish the villa management had alerted us to such a problem,

When we told the maid she could go home early on the first day she said the management wouldn't allow it, so, every day she had to sit out in her back room

Anyway hopefully management will take some notice as other reviewers are making the same point.

We were asked to stay one night in Emerald until they fixed it out.

On our last day, we checked out of our villa and on request, were given a one bedroom villa with shared pool for another 7 hrs as we had a late flight.

We did ask for help with quite a few things and never really got updated, when we went to check - nobody else knew what we had asked for and the person we spoke to invariably wasn't there.

We asked for a late 6pm checkout on our last day and were charge half of the daily fee that we had originally paid.

For example, one day we woke up to no toaster, and when we asked him where it was he said he gave it to his friend.

but we asked him if he could do that tomorrow and.

We were asked to buy soap powder for our washing and to also buy toilet rolls.

Spa & Bodytec Seminyak, Bali Bagus Transport, Bali Nusa Rent Car, Arimas Spa, Putu Tailor And Leather By Vanda, Kori Bali Spa, Royal Spa Jerami, Shine Fashion Accessories, On Nail Massage, Palm Lagoon, Kuta Kita Massage, Seminyak Art Village, Uptown Girl, Sweet Tailor, Atma Spa, Windy Sun Surf School Bali, Odysseys Surf School, Abang Shop, Tari Spa, Kuta Market, Bali Charming Tours, Golden Bali Tour, Bali Golden Tour, Shine Spa for Sheraton, Rama Spa at Kuta Seaview Boutique Resort & Spa, Dekom Bali Surf School - Day Tours, Bali Destiny Tour and Travel, Beach Salon And Spa, Komodo Tour Package.com - Bali Package, IMT Leather, Sunkissed Surf School, Nana Bali Tour, Kovee VR Kuta Bali, Miniapolis, Armani Fabric's & Tailors, Island Spa Seminyak, The Snow Lion Gallery, Rob Peetoom, Spa Yasmin, BIASA Flagship, Santai Shisha, Seminyak Tours, Seminyak Tour, Bali Food Safari Seminyak Tour, Seminyak Surf Bali, Seminyak Transport Community, Seminyak Bali Transport - Day Tours, Bali Seminyak Tour - Day Tours, Bali Spa & Wellness Center, Senada Bali Tour, Tropical Surf School, Aan Coco Surf School Bali, Kristina Beach Spa Kuta, Bali Agus Tour, Bali Agus Tour, M.A.N Spa, P.E.R.I.S Surfing sQuadz, Bambu Spa, Kuta Beach.

Bagus supermarket  for SIM cards, food, alcohol, beautiful cards for many occasions.

Many sea-shore restaurants about 10 minutes walk,

Easy walk to restaurants, massage and market.

So close to amazing restaurants including Massimo and Trattoria.

Great location close to many lovely restaurants .

The Emerald Villas also have room service which is very quick - food is delivered within 15 minutes!

The location is close to an abundance of restaurants, warungs, shopping, massages, etc, etc.

At 4:15 there was no sign of it and as usual the person in reception didn't know anything about it, including who it had been booked through.

No sign of anyone until 10:45 - so we walk over to the Emerald Villa office - now that we have realized where we are, and guess what - we see the manager leaving the office on her motor bike - and she says it's to help another customer!

We also found the toilet seats did not fit properly so we're either noisy or broken so became removed from the bowl during use.

Emerald Villas

request

sign

management

beach

cleanliness

Good location, an easy walk out the back gate to beach and shops.

Fresh hotel atmosphere with just couple minutes walking time to reach beautiful Sanur beach.

10 minute walk to the beach and great shops.

Very close to the beach and dock for ferries to Nusa Penida and walking distance to several restaurants.

Wahyu Mandiri Tour, Jalan Legian, Seminyak Village, Petitenget Temple, Canggu Villa & Cooking Retreat, Nelayan Beach, Sawangan Beach, Balangan Beach, Pura Gede Luhur Batu Ngaus, Bali Nature Land Tour - Private Day Tours, Suluban Beach, Pura Ulun Siwi, Wayan Tours, Yeh Panes Hot Spring, Suweca Bali Tour, Semaya One Fast Cruise, Blue Lagoon Beach, Renon Square, Mahadeva Art Gallery, Nacivet Art Gallery, Jalan Raya Kerobokan, Adi Tour Guide, JL.

The staff were friendly, rooms were cleaned very well, the spa was nice and the shuttle service to the shops and beach was an added bonus.

but the shuttle bus drops you to the centre of Sanur or the beach every hour.

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