Over priced 
Old and out date 
Worst part was the shower 
How does a 6 foot man shower in something that is not designed to take a shower 

Don’t stay here if you want luxury or even normal 
Be warned 
Your room is not at first property 
I didn’t have problem with this

but the service is not at par with the price we paid.

The only somewhat disappointing part (considering the price) was the food (we booked half board) and the choice of the breakfast, hence only four points.

Things to improve: 1. bottled water was very expensive.

but given the amount we paid, we expected better service.

While it gets crowded with guest from the hotel at times the prices keep many away so that you can enjoy a meal without someone snapping a photo next to you

even though I had paid extra for one with a view, the resulting great difficulty I had to undergo to get to the correct room.

If not you have to pay 14€ for breakfast

Getting there by car requires some research

Very disappointed with this expensive, rather ordinary hotel after being given a ground-floor, end-of-the-corridor,  room and being told, 'first come first served'.

Ok, Menue is rather small , portions and quality are reasonable 
View on the lake is good if not disturbed by people with their selfie sticks , price level like a expected in those kind of tourist attractions

but for 15€ it is definitely not worth the price as I found the food choices very limited.

however I was a bit disappointed we did not have a balcony like some of the other rooms (maybe you need to pay a bit more for these?).

Our room was clean, large with a balcony and a beautiful view of the lake and the mountains.

Rooms were very clean, underfloor heating was an added bonus we had a lakeside room in the main hotel.

The room itself is clean, reasonable size, and comfortable

Rooms are clean, convenient and comfortable.

The hotel is located in the front of Hallstatt Ship Station and is in the scene of historic view of Hallstatt.The room is clean and spacious with nice room and nice view.

The views are breathtaking, room clean and comfortable, and location convenient to eating places including a cheap and tasty kebab stall right outside.

The location was good, we found the service friendly and good, the rooms were clean, and we had great views of the lake.

Room is clean and spacious with a beautiful view from the balcony.

The room was clean, modern and spacious with a beautiful view of the lake.

The room is clean and comfortable, and made us don't want to leave the room!

Rooms were clean, spacious and comfortable.

Beauty lake view, historical building, friendly staff, clean room and washing room.

The room was clean and the beds were pretty good.

Nice room and clean, with a good view to then lake.

I visited this hotel alone for a vacation.The optimum location, the clean room, the friendly staff, the excellent room condition, and I was satisfied with everything in this hotel.

Room was clean and tidy, able to see the beautiful view of Hallstatt Lake.

This hotel is overpriced, and while waiting to be checked in by one attendant, there were at least three guests complaining about their stay.

Extremely disappointed in such conduct by unprofessional wait staff in an establishment that caters to customers. Unacceptable!

We arrived at 2.30pm, which is 30 minutes before official check in time and the receptionist didn’t even check if the room was ready, just tell us to wait until 3pm.

but we had to wait for ages for the table to be cleared and  we’re not asked at any stage of the meal was ok not  were we offered any dessert.

We could have waited downstairs at the reception if they let us know earlier that our room was not ready.

As he was not responding back at all and only was interested in waiting us to completely re-pack everything and pick up the payment slip and about to step out of the door - then he said:

‘How about another one?’

Guess his dream job was to be a policeman capturing thieves or watching people committing crime instead of working in a hospitality business!

I calmly waited for another 15 minutes and nothing was getting better!

First our driver dropped us off at the assigned parking lot and wait for the free red VW shuttle.

This meant we had to wait another half an hour ourside our new room before the same bellhop came again to deliver the correct card.

however saying that they did bring more out you just had to wait a little bit for it to be replenished so not a problem really.

but only one person so you often have to wait to get help.

but Eastern European and was slow and when we had waited 30 minutes for a strudel for dessert I kindly reminded him we were still waiting to which he replied ‘So, what is your problem’.

We waited until 1310, the shuttle bus did not arrive.

one morning we missed one and ended up waiting at Gosaumuehle for 20 minutes to catch the connection.

On our check out we waited 30 mins for the shuttle.

(i thought that's a good thing for the business) and we waited for quite a while before an older waiter come and serve us with good manners.

So it did not start of to well, you have to park out side of the hotel area in parking P1, problem is when it gets full you will be waiting quite so time to get a parking space, we waited for about 45 min to find a spot.

There is only one shuttle every hour and there are so many people waiting to go to their hotels.

Later on, the staffs ignored our table completely and we even asked more than 3 times for the bills (we miss the cruise while waiting for the bill).

Problem was I arrived after midday and the Parkhaus was full.. so I needed to really circle waiting for parking then lug my bags approximately 1km.

Heritage Hotel Hallstatt

price

wait

Parking

Free High Speed Internet (WiFi)

Sauna

The entire guesthouse is run by a husband and wife team, you can imagine how busy they will be, handling reservations, check ins, taking orders for breakfast and dinner etc etc,

Check-out time was before our time of departure from Hallstaat,

Granted, the website does indicate that check-in begins at 2:00PM; I arrived about 11:00AM intending to simply leave my suitcase and toddle off.

After reading Happy_HEX's comments, I must agreed with my fellow Singaporean about a few issues : 

(1) Strict check in time from 2pm to 8pm.

Some points to note:
Check in is 2pm to 8pm.

We arrived early (check in started at 2..check out by 10:30) and left the car while we went out sight seeing.

The owner would come by to check and have a little chit chat with the guests.

As I reached Hallstatt before the check-in time, and when the owner picked me up from the pier, the first thing he told me was 'Its too early to check-in now' which I didn't expect to check-in too.

But you might want to check with them to make sure.

main door closes at 8pm and you will need to go to the side door to enter/exit.

There are two small sections of Hallstatt - the old historic center and the newer (suburbs) right next door.

There is the hall door which opens to an entry fourier and  then another door to the room.

We were relieved that the shower doors actually provided full coverage (we can't understand why so many European showers have half- or quarter-coverage doors!).

The main door is not opened before 7.30 am.

Finally the front door opened and the host appeared, angry and yelling something at me about reading the sign.

Due to the small set up, owners take a break around noon to 2pm so front door may b locked and u cant expect early check in.

Our room was very clean as was the building.

Very clean rooms, with very nice view form the balcony.

Room is clean,      hotel is little far from town center, 15 minutes walking.

Room was clean and spacious enough for 2, mountain view balcony was good.

+ Rooms are clean and cosy
+ Interior design is warm and of good taste (reflects a traditional inn) 
+Staff were hospitable and tried their best to look after their guests.

The location is perfect, the room was clean, comfortable and the breakfast was superb!

Our room was clean and comfortable, with a large, modern bathroom.

The room was clean and fairly spacious, and included a balcony with a mountain view.

The room is clean and nice,  just like a 4 star hotel,  with a balcony outside.

The room is very clean and the toilet have "old school " tiles.

Rooms were clean and tidy, facing a nice mountain.

Your short walk is rewarded by a cozy, well-maintained inn with simple, clean rooms.

Immaculate rooms, clean and comfortable with everything u need.

The rooms were clean, spacious, and comfortable.

Rooms were clean, comfortable, and bathrooms were modern and clean.

My single room was quite small, had a desk, chair, single bed( not very comfy), and a tea kettle--wow!

Our room was tiny, even by European standards.

Gruner Anger

check-in/out

door

small room

Free parking

Wifi

We assumed because there was a fan in the room, there is no air conditioning.

The bad news: The really disappointing part of our stay is the fact the kitchen exhaust vent is located nearly right under room #104.

Lucked out with the temperature, as there is no AC.

One of the reasons is that no one should expect A/C anywhere else in Hallstatt.

We stayed in June the temperatures were high 36,37 or 38 degrees, there is no air conditioning.

The ONLY negative with this hotel is no AC.

The only downside for me is that the hotel does not have airconditioning in their rooms.

The second reason is that the rooms are quite stuffy and there was no aircon.

No air conditioning, so the hot July & August months are not ideal times to stay.

I am not a big fan of seafood so I opted for the Chicken Schnitzel deep fried in

The hotel does not have air conditioning.

The bad part was only that there is no air conditioning.

Only one thing negative was the airconditioning.

Great amenities in the room and very clean and comfortable room.

The room was cleaned spotless and quickly.

The room itself was spotless with a large bathroom and all needed amenities.

House keeping staff did a very good job keeping our room clean.

The rooms are very clean and comfortable.

The room was very clean and having a separate bedroom was so nice!

Pro: good location and view, rooms were clean  and bathrooms  were new, seemed to be just renovated Breakfast was adequate

高度推薦的酒店，並且遠超我的期望！不管是房間設備和整潔度都非常滿意。而且酒店的員工都非常有善及幫忙，他們了解你的需求然後提供適當的幫忙，服務態度比起很多大酒店還要好！早餐美味氣氛良好。
在Hallstatt 這漂亮的地方，這一流的酒店令人留下美好的印象！
高度推薦，物超所值！

The room is very clean and comfortable, well facilitates and sweet.

Our room was clean, cosy and roomy, a big closet for use was another compliment.

The room was clean and modern with a spacious bathroom.

but we additionally found the restrooms adjacent to the dining area were filthy and unkempt.

There was really no trash dumping noise or smell this time.

Paint smell was strong in the room, no surprise given the extensive construction work throughout the floor.

Even from inside the room assigned to us, we could clearly smell paint and its solvents.

Moreover, we had asked for a vienna schnitzel from beef whereas the schnitzel smelt pork.

Only negative is that people can smoke there, yikes, bad for breathing conditions.

but there was nowhere to go that was no smoking, so we left.The only other thing that disappointed us was that when we checked out and wanted to pay by card, we were told that we had to pay in Australian Dollars!

Full of Chinese (smoking in the restaurant) and overpriced food with bad quality.

Our bathroom had a small hole in the wall that seemed to be the cause of constant humidity and an unpleasant smell.

but the balconies were not and unfortunately they all abut each other so the smoke wafts right into the room.

Add on top the fact that room 103 smells like the kitchen (I've now read others commented on this).

I've read some users' comments saying that a few restaurant staffs were not good , and there was one staff who is a little bluff , not nasty.

Also, the area just past the bar, where you would take your drinks, appears to allow smoking, so avoid if that bothers you.

The only small negatives was the balcony was never cleaned of cigarette

although we were lucky that at the time there were no smokers present!

The bathrooms are tiny and a have hit of mildew smell,

The smell is all over every common area of the hotel.

We avoided this area because of the smoke, if you are a smoker it will not be a problem.

The only thing marring our beautiful stay was a foul, sewer type smell that pervaded our bathroom and thus our room .

Seehotel Gruener Baum

smell

Paid public parking nearby

We stayed 2 rooms  were clean, room 31 has nice view(lake view).

The room was very clean, and looked like have been renovated few months ago.

Positives: A pretty good breakfast with different meals everyday, clean rooms, and  good location.

The rooms were also clean and well kept with a cute porch.

Our rooms were clean, pretty spacious considering the town is tiny and compact space.

The rooms are spotless, well kept and comfortable.

The hotel and the room was clean, really spacious,

The hotel is very clean and the room we had was quite large with a small balcony.

Big clean room (with couch), great location in centre of town and a balcony with table / chairs and partial view of the lake.

Spacious and clean room with beautiful view

The room is clean with chairs facing balcony,

We were delighted by the quality, size and cleanliness of the rooms.

you won't get lost, there's a big sign :)
The room was clean, and big enough

No one could fault this hotel for its location, its spacious and spotless rooms, and its well-appointed bathrooms.

Great clean rooms with lots of space and a nice balcony.

The rooms were very clean, fairly spacious with a balcony, airy,

Inflexible, rude and uncaring to the lowest level.

I would have given them 5 stars except one rude staff person ruined the experience for me.

even though it feels like at times the people of the town hate the tourists and are somewhat rude to them, even though that's one of the ways the townspeople make their living.

We just noticed the odd/rude behavior of people who work in Hallstatt in general- servers, the driver of the Stephanie boat was really rude etc.

Yes, I could not find another word to descirbe her attitude apart from commanding in a very rude way.

but there was no need to be rude to your customer.

He also was rude when explaining how to get there.

Woman greeting us was rude and unhelpful.

One of our friend was sick so she needed hot water and when we asked for hot water they charged just $2 euro for water, argghh.

The shower itself was very complicated, it gave only drops of water until we figured out to pull the water hose from the shower head.

No any water cup in the room, and we can only use mouth under tap for hot water??

We didn't feel like to make a fuss over an egg that costs 30 cent most, as we had a laugh when reading that someone paid 50 cent for a cup of hot water and one euro for an extra towel!

You can get hot water from their bar and each cup of them is 0.3 euro, that's fine.

Please be also reminded that they don't offer any drinking water and even kettle, be prepared that you have to drink tap water.

that's weird because other waiter said the hot water is for free.

Later that night we spoke to someone in the town and learned that there was a big water district convention that weekend and no rooms were available.

Gasthof Weisses Lamm

rude

water

No air conditioning and some days can be hot

No air con in the room which I knew when I book it,

To make matters worse, there was no heater in the room.

There was no air-conditioning or heating we could see.

but even in the hot August heat, they cooled down at night.

Perhaps ceiling fans on the upper floors would solve the issue?

The heat is radiant hear from the floor, and there is no thermostat in the room.

I think it would be awful in summer as there wasn't  any air con in the room.

The room lacked air conditioning and during warm weather in early June it was slightly too warm.

Also, if it's hot outside, your room might be hot and it would be a good idea to ask for a fan when you proceed to the reservation.

but it has no air-conditioning and I cannot imagine being on the 3rd floor in the heat of the summer with no aircon.

It was a bit warm in the unit (didn't see any AC) and there weren't any blinds/shades on the windows yet so had to cover with towels for privacy so people in neighboring buildings couldn't see in.

Watchout for upgrading to a 2 bedroom unit with a lake view.. it is really only a peek a boo view on the balcony.

anyway, the bathrooms receive little to no ventilation and the odor of mildew is almost stifling.

To be fair we were not charged for the strudel and the chef did come out to find out the problem.

like everyone Hallstatt looks like a post card town.

The breakfast was included and I think they need to add a staff member because you had to wait for the one person to make your coffee or tea one at a time and  that person was also in charge of the buffet that could not be kept replenished.

We all left and I left a note stating I wanted a credit.

but with no clue where a laundry service can be found (it's in the general store 100 meter from the hotel) or that you have to find out for your self (or not as in my case) that the sole parking lot can cost you 2/3 of the fool price just by clicking the "hotel card" button on the paying machine.

When we went to check out of the hotel, they insisted on cash only, claiming they didn't have the capability to process credit cards.

But as we were able to pay by credit card I could not understand how they could not have made arrangements to set up an alternative computer system to receive and respond to customer emails.

We were charged a lot more than what we had booked for and the only person who could settle it was the owner and he was away.

We reserved a double room for the weekend of 24 June and confirmed by Credit Card.

The door sports several credit card stickers, e.g.

although you are definatley paying for the location and the fact that Halstatt is a Uniesco listed area, if it wasn't i don't think they would get away with charging nearly 100 euros for a room.

my Zauner soup, well, an experience..we were charged 3 Euros for two very small extra pieces of bread--which should have come free w/the very, very spicy soup!).

It might be worth stating that, for the price you’re paying you expect a full service breakfast too.

The food was mediocre and expensive compared to the other 2 hotel restaurants we visited in Hallstatt.

Aug, 5, 2023

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