The swimming pool is a cold on cloudy days

Sadly, as reported multiple times over the years, the water pressure is disastrous, making showers an exceptionally unpleasant experience as the surging cold water means that the water rapidly fluctuates between icy cold and scalding hot.

The shower water kept going from hot to cold during the shower.

Upon getting up we asked about the water and someone came up and turned on the tap to tell us that there was no water - then later only cold water.

Shower ran boiling hot, then cold, then hot again, then cold, then hot again, then cold.

The pool temperature was a little too cold for me to venture into,

but it was cold so I wasn't going to swim anyway.

but when you are eating cold mashed potates and gravy it just ruins the whole experience.

.it just felt "cold" with not a lot of  hustle and bustle.

Cold meats were canned spam-like, not deli style, no yogurt, hot dishes appeared to be frozen heat and serve type, like chicken nuggets, little to no choice of fresh cut fruits.

Rooms are well equipped, comfortable and very clean.

We love all customers service great .we appreciate all haile resort hawssa stuff big gratitude .from staring security to each facility we get king standard service.

Very accommodating staff and nice facilities for activity (gym, tennis, volleyball, table tennis etc), good restaurants and even free airport shuttle.

The location was so perfect with great facilities.

The veiw is spectacular with access to the lake, nice gym and plenty of space to relax.

The rooms are spacious, clean, and fully equipped with tools.

Excellent service and very clean facility.

We had a wonderful stay, thanks to the friendly staff, delicious food, and excellent facilities for children.

Pool and gym are well equipped for wellness.

The facility  is very clean and rooms are spacious.

A variety of activities - boat ride; miniature golf, zip line, tennis, swimming.

This is our fourth stay at the Haile and each time the service and facilities are top notch.

THE RESORT IS VERY BEAUTIFUL AMAZING VIEW OF SUNSET AND SUNRISE WE HAD GOOD EXPERIENCE AT THE RESORT SWIMMING POOL, BOAT TRIP ,GIM,SPA AND ALSO OTHER SERVICES EVERY ONE WAS SO HELPFUL WE REALLY HAD GOOD TIME

The room the food and all the facilities were so up to the standards and quality.

the resort  has a lot of entertainments to make visitors busy which include activities in the lake, comfortable table tennis, nice swimming pool,  well equipped gym, steam and sauna bath etc.

The service was amazing , views of Lake Hawassa relaxed me instantly, the room is spotless clean, an Spa (gym, steam room, sauna and pool) were perfect for my older bones.

The staff was excellent and they were very friendly.

I like the hospitality of the Hotel, the foods, the gardens are very good and all the workers are very professionals and friendly.

Thank you for the best service, friendly environment and delicious meals.

The staff are helpful and friendly and the lakeside environment is peaceful and scenic - loads of birdlife.

Very nice place, great views, calm, friendly, clean, good service, good food.

Staff are very friendly and caring who made my stay so comfortable.

Great views, rooms, food and friendly staff!

The staff in this hotel were friendly and helpful.

She is very friendly, polite, and attentive.

Local people are friendly and respectful to all of our group.

The people are friendly and ever present lend a hand.

The staffs were very friendly, welcoming  and very respectful of their customer.

Excellent service, very kind and friendly staff.

Every single staff member was incredibly nice and friendly.

Very friendly staff, and a very nice place.

All hotel staff are very friendly and welcoming.

I had an excellent experience and all the staff is friendly and there hospitality is amazing.

Amazing garden and landscape, variety of amazing birds 
Thanks.

Resorts Facing Lake Hawassa, with a garden and beautiful seating areas facing the lake.

but the cloth in side the big one is hotty😊 but i like the silence of the room with the garden views the gardens are beautiful make u feel like peaceful and inhale good quality of air i love it thank u haile am proud to be ur Ethiopian🤎🤎

We had the garden view and sat out most nights with a beer and Spotify.

Amazing view of the lake and the beautiful garden.

Both room views are very nice, thet have a very nice garden, and the lake view is also amazing.

A nice and modern location, clean and well equiped, an excellent view with beautiful garden by Hawassa lake.

Either side of the hotel is great - Garden side or Lake view.

The gardens are wonderful, with 17 species of bird counted in 12 minutes.

Food good, breakfast good, room and toilets very good, garden and lake awesome.

It was raining so we weren't able to enjoy the outdoor facilities, the gardens looked very attractive.

The garden is excellent with lots of different flowers and bird species.

The grounds were beautiful, with gardens, trees, and an abundance of birdlife.

A very beautiful modern building surrounded by a huge garden and overlooking the Hawassa lake.

Our room was clean and comfortable, the restaurant offered a good choice of local and international dishes - we opted for injera and wat - and there is a nice garden bar and swimming pool.

The resort had poor standards and lacked attention to details.

Water in shower poor - either too hot or too cold and not powerful.

but they led to a level of frustration that create a poor impression of the whole hotel.

Two issues though:  soundproofing between room and between the room and the hall was quite poor.

Food and service were poor in the main restaurant.

It's a real shame the poor staff ruin the reputation of what could be a very nice resort.

Wifi / Internet connection was very poor 

Fan was not working

No menu in the room 

You can not go out of dinner after 9:00pm as you can not find a taxi outside the reosrt and the hotel did not support to get a taxi, so I was forced to have my dinner at the resort 

Asked for tooth brush and only came after a number of followups

The service was at best poor and the food only average.

I don’t blame them as wi-fi connectivity is generally poor all over Ethiopia.

Generally poor design and layout detracts from tasteful decor.

Food is the killer; an apparently inexperienced chef is attempting over ambitious dishes the results are very poor.

Must get a massage if you like or try the steam/sauna and take in the view by the infinity pool.

The massage session was heavenly, very experienced staff.

We enjoyed the pool and the spa a lot (steam, sauna. ).

We had a good time in haile hawassa for 6 days with the neat clean and sterilized room ,good room service, out door service and welcome facial expressions.

The shuttle was on time, the hospitality of the staffs the variety of the dishes and the facilities in the gym the spa and the swimming pool all were amazingly nice

And my special thanks to  Mesekerem, Molalgni, Yibelu all the managerial  team and kal  Kidane( coffee), Meserat ( hair dresser) and Kidist( Massage) .

The staff was great warm welcoming very we’ll appreciated also the massage (salem) was perfect

We got a  massage prior to this trip and it was very relaxing and the staff were all professional.

The Haile in Hawassa is a fantastic resort, with a great location right on the lake, incredible grounds which include a very nice pool, exercise facility and spa.

The spa has masues therapists like Messi that knows exactly what she's doing.

The gym, sauna, rooms,swimming pool and play ground are very clean and inspiring.

Very reasonably priced transportation throughout town (make sure to tip the driver), and nice saunas (though the jacuzzi doesn't work), and a good gym.

such as Boat ride in Hawassa lake, jacuzzi, sauna, swimming pool, gym, massage, etc.

The spa books up early so book a day ahead at least.

My massage was excellent and the gym is very well equipped.

Everyone is very kind and helpful, even helped us get a taxi to the monkey park and a boat ride back.

The attention to detail and the true care by each and every employee makes each guest feel welcome and at home.

I would love to mention again that the staff members were exceptional, they made our stay lovely.

The service staff are very kind and attentive.

Thank you for organizing a surprise birthday celebration package with a humble waiters, coordinators and all the staffs starting from the gate.

We were haveing fun in the pool we swim a lot 4 to 3 hours also we like the the workers like yanet and seon in the restorant and the reseptions and the first one we meet was abenezer rhe best guy we ever see he was very respect full and the second reseption guy and also we love hile gebre selase also we love the hotel very much we write the hotel 10/10 .thank you

At every given point all the employees are there to help with anything you need and are willing to go the extra mile/kilometer.

Haile Resort Hawassa

cold

poor

facility

garden

The staff was really helpful, always friendly and funny.

Room .The staff at the front desk was very friendly, helpful and professional.They even gave us smill .There was plenty for everyone, I definitely would stay at this hotel again and agine  please dont be shy to stay and enjoying one night in the lewi resort.

Stuff very very friendly and was ready to fulfill all my wishes.

All staff are very friendly, helpful and supported me in a friendly way.

The food was generally good, especially the Ethiopian food and the service good, with friendly staff.

Great breakfast, friendly staff and relaxing pool area.

The hotel is in a lovely location, the staff are very friendly and attentive and spoke wonderful English.

The staff are friendly and helpful when they understand your requirements.

The best hotel we had a really good time and very friendly stafff , amazing food this is why i always visit lewi resort every year its a must.

Relaxing lakeside view, professional and friendly service.

From sales and management right down to cleaning staff everyone was exceptionally friendly. .

But staff will try to get them away from your food. Staff is so friendly and helpfull
Rooms clean and large
Shower was working fine
Food great
Lovely to sit in the garden with beatiful view on the lake
Easy to walk along the lake to the city centre (15 - 30 minutes walk)

Rooms are spacious and staff is friendly.

Most of the staff were nice and friendly especially the Marketing Manager Wub and Chef Edward.

The staff are exceptionally helpful and friendly , especially the Marketing manager Wub Abebayehu who is a gem of a person and really made our stay exceptional

Staff are very friendly and anxious to help.

Staff was incredibly friendly, humble and extremely helpful.

Breakfast was in the dining room with conservatory style windows was poor.

Breakfast was very very poor in a small room no tea or coffee and not replenished.

It can be confusing as there is a Lewi hotel, make sure you are booked into the Lewi resort as the hotel is very poor.

It was extremely poor anytime we needed some help or information during our 6-day-stay.

Sleep quality is then more than poor, and overpriced.

Boat ride was also included in our room, which we really enjoyed.

The boat ride on Lake Awasa to see the hippos was unbelievable.

Other than the boat ride EVERYTHING WAS EXCELLENT!!! EVERYTHING!!!

The boat ride to see the hippos were my favorite and my only suggestion is make sure you watch out for your belongings.

It's such a relaxing resort with great amenities including a boat ride, swimming pool, and a sauna and steam room.

Lots of animals nearby with fun monkeys and a short boat ride to see hippos.

The lake side rooms, all have a view to the river just vary in level… The staff are amazing, spa was off the chain, the boat ride was hella fun and did I mention the food??

Boat rides on the lake are also offered for a fee or can be included in the package.

After breakfast we went for the boat ride which was included in the room price.

We also enjoyed the short complementary boat ride on the lake - gorgeous!

The hotel is overlooking Lake Awassa, you can take a one hour boat ride and see the hippos.

I would advise all of you to have dinner in the cultural restaurant in the compound and take a boat ride on the lake.

The boat ride was great for fisherman photo's and the children would come out into the water and would dance.

The bungalow was perfect, the food was good and the boat ride on the lake was a great time with friends!

Nice destination to refresh, enjoy the quality services and the breeze of L.Hawassa and boat rides.

The best aspects of the Lewi were the breakfast buffet, which was sumptuous and fresh with a mix of Ethiopian and western favorites, served at the lakeside, and the complementary boat ride to the nearby fish market where we were treated to the frenzy of yellow pelicans being fed fish.

It combines perfect service with a great resort style atmosphere that offers all inclusive package including boat ride.

The staffs are very courteous and the room is equipped with full amenity.

The hotel is fairly good, right on the water front; the rooms are well kept and clean, staff are pleasant too.

They habe plenty of stsff who are very attentive to your needs.

Food was great, staff was very nice (with our dog as well).

The receptionist was really unuseful and icompetent person.

the marketing director Wube was always ready to help and so was the entire staff.

That the plumbing here was done professionally and worked well is  an accolade worth giving.

Supper Friendly Stuff the food Choice is good You don’t feel like going anyplace 
 2 more days left to our Vacation so far It’s Awesome!

but why the reception clerk didn't put us in the nicer of the two rooms, which were the same rate per night, from the beginning is beyond me.

Its as if another guest just checked out and hotel staff  didn't make sure the room was clean and organized before new customers came in.

Great service by all employees, felt like they wanted us to feel welcomed. 4.

Luckily there are people who watch your back when it comes to the monkeys..lol I thought that was very helpful.

I am Sarah Inyolo,  a client of Mehari of Lew Hotel & Resort - Awasa 
Mehari has been very supportive and has always gone out of his way to assist our clients.

but when I saw Lewi resort I changed immediately, people are very nice, all staff gave the necessary support I request 
The room was beautiful and well-equipped, room was large with a sitting area, many choices are available.

"Excellent restranet in the Hotel and Staff"
 .

The staff are great, attentive, and helpful as well.

We had a lake view room which was very nice and spacious.

Plus the view of the lake,the cool breeze,the lovely trees in the paved lakeside restaurant/patio were beautiful.

It has the best view to lake Hawassa, excellent room quality and most of all it has the best service.

He had organized the car and a room, first in Lewi resort with beautiful view on the lake Awasa, and then Sabana beach resort at Langano lake.

Bigger room with beautiful view of lake Awasa.

Rooms with lake view are amazing and worth it.

We were first amazed by the beauty of the resort, it was very calm, the gardens were well-maintained and the seating opportunity close to the water was breathtaking.

The charming view of the lake, swimming pool,  gym, attractive entertainment games in the weekend, tennis table, Mini Golf and boat trips in the lake and you can see Hippos as well.

but it has a pool, a Minigolf course and is right at the lake shore, with lake view.

The rooms and facilities are clean and the lake view from the room was perfect!

The lake view rooms are much nicer and closer to meal areas.

The flower banquet surprise they prepared in the name of me and my wife, the exciting lake view bed room, the delicious beach side breakfast + lunch + dinner, the boat drive on the lake were really enjoyable.

i stayed on 1st floor by the lake view side  .

But i found myself in a complete presence.The  goodbye kiss of the sun, the chattering of a family of sea ducks, the tricky and charming apes ( wants to dine with me) all remind me of  us  ;how we are connected to each other in this big beautiful world.

Lewi is a stunning property at the Banks of Lake Awassa.

Nice view over the lake and good service.

Mehari was so kind ensure us a lovely room meanwhile we're struggling the mountains of Ethiopia, welcomed us in the hotel with his big heart and smile and arranged us a reliable Car-Agency.

Lovely hotel and great value for the beautiful room and view of lake as well as gorgeous gardens.

At USD120 a night (riverside room at $110 plus $10 for child's bed), to find the grass between our water view room and the lake hadn't been mowed, that there was broken furniture at the seating area used exclusively by the handful of lakeside rooms, and to see power points hanging out of the wall (super fun with a small child) was disappointing.

Unfortunately with my wife I spent 4 nights in this rubbish hotel , I don't have right words to describe this place so old and so dirty, terrible service terrible food and breakfast only for local people don't expect to get one cookie and if you need a glass of water they charge it.

in the water when we only were in the boat for about 15-20mins.

The water heater (feed-side) hose catastrophically failed.

There was only cold water available in the shower and anytime it was turned on, water would come from the bottom and make the whole bathroom floor wet.

Also, taking a shower was not relaxing at all as only a few drops of cold water came out.

the only thing that i don't like is the temperature of the swimming pool , maybe its because i like hot water .

Check that your hot water has been turned on as this is often turned off during the day.

The lake side view is priceless and you should watch out for surprises like water and power outages.

but terrible in other places) shower, low water pressure and worst of all the dusty mosquito nets being to close to your face when sleeping (lake view rooms).

I was in Month of April 2015 the hotel went down instead of improving i checked in by 3pm my room was not made they check me in a darty room not only that when i complain that there is no water i ask them to bring me water to  flash the toilet they did  not i have to call two three times finally they came after 6 pm.

You will need to switch on the water heater in the bathroom if you would like hot showers.

The worst part was the bathroom which had a standalone shower, that leaked copiously and was impossible to get any hot water from.

(Of which darkened waters harbor both "hippo festival" and "hippo parliament", if you go by authorized tourist guide Tefari's description - he's a swell guy, by the way!

Lewi Hotels & Resorts

water

view

staff

ride

Starting from the door everybody was very friendly and helpful.

Hawassa has always been a friendly and touristic place which I love and appreciate.

The staff of the Hotel is very friendly and polite.The staff of the Hotel are speaking a very good english so that there was no problem to communicate.The Hotels is located in the center of Awassa and you can reach via walk restaurants, bars and so on.The food in the Hotel is very nice and even the breakfast is without complains.

The staff was very warm and friendly and helpful.

The room is clean & most important ally the staff is friendly to guests which is much appreciated  & we enjoy your Delicious food.

The staffs at the hotel are extremely cordial and friendly to guests, helpful and highly efficient in all aspects- over all a very pleasant full experience. Oooo!

The staff is friendly and service minded.

The staff are exceptionally friendly and helpful, rooms are super clean and cozy and everything actually works (those who travel within Ethiopia extensively know how much this means).

very nice and clean rooms, very good breakfast, friendly and very helpfull staff.

The staff are really friendly, the room, restaurant and bar are well designed and equipped.The city  is one of the best destination in Ethiopia and the hotel adds its beauty with hospitality basis.

It is a big hotel, I had a clean room, nice (if not the best) breakfast in the city, friendly staff (English) and a patio where you can sit and drink a nice mixed juice.

The manager is exceptionally accommodation and the staff friendly and helpful.

Reception and staff in general are very friendly.

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