What to improve: internet connection and install a glass door to close the shower cabinet - the whole bathroom floor was drowned after the 1st shower.

but there's no door for shower and each time our shower the floor become all wet.

With "do not disturb " sign at the door, the maid ignored it and barged in at 10:30am.

Shower is kinda odd, no door and causes water to spray on the floor towels.

There’s no door to block water from shower to the bathroom floor in the shower room, so your bathroom gets messy and wet every time you take a shower.

The shower had no door or curtains so the water went all over the bathroom floor.

Only grumble is lack of privacy with bathroom as it had a sliding glass door that did nothing to muffle any of nature's natural noises when using facilities!

The bathroom door was a sliding door with no lock.

Away from most of the restaurants apart from one, free electric car charging available in car park next door, albeit at a slow rate.

The only aspect I didn’t like was the sliding door to the bathroom which wouldn’t shut closely like a normal door.

Only pity that the glass door of the shower is can not be closed and will wet the floor when one takes shower.

The only minus for the room is the door of the bathroom, it is not so isolating between the room and the bathroom, so there is not enough privacy.

The only unpleasant detail was the shower cabin, there is no door and inclination, You can’t take a shower without spreading the water all over the bathroom’s floor.

but you can’t take a shower without spreading the water all over, because ther is no door in the shower cabin, just a towel on the floor, but that is not enough.

The only downside is the lack of a door on the shower and you get bathroom floor wet when showering.

My only complaint would be that the showers had one panel that was open (no shower curtain or door where there probably should’ve been one), causing a lot of splashing onto the bathroom floor outside,

but shower design doesn't have a closing door so water can easily get onto floor.

Interesting shower with no door so you have to be careful when you shower and overall is a bit small for a bathroom.

The only drawback i would say is that the shower area has no door so the water may spilt over the place in the bathroom.

The staff was really friendly and helpful.

Good sized room, comfortable bed, good shower system, great breakfast, friendly staff.

Staff very friendly and helpful, including making restaurant reservations for us. Recommended.

It is very comfortable, clean, an incredible full breakfast, and the staff is very friendly, speaking English well.

The staff was very friendly, the room very clean and the breakfast had everything you need.

The staff was incredibly friendly and accommodating.

Friendly persons to help you with finding restaurants nearby.

Excellent friendly and helpful staff.Free parking too.

The included breakfast was extensive and the staff super friendly and helpful.

The staff were very friendly, patient and encouraging with my wife’s attempts to speak French.

Parking space available, breakfast is ok and staff is very friendly.

Everything about this hotel was exemplary  - the room, decor, cleanliness, breakfasts, location and, above all, the wonderful, friendly staff.

The Hotel provided everything we needed; staff friendly and helpful, breakfast plentiful and varied, room clean and comfortable and with lots of little touches which made our stay so enjoyable.

Very friendly people at the reception that provided a lot of information about the old town of Colmar.

Very nice hotel, well located for the town, friendly staff, well equipped and comfortable room.

Highly recommended with some very friendly staff as well, really good indeed.

The rooms perhaps a little on the small side for a long stay

Rooms are very small compared to some other hotels we’ve stayed at in France

Rooms were bit small, & the toilet floor gets wet during shower as it is not enclosed.

If the room was just a tiny bit bigger, that would be excellent.

They could better clean bed sheets.personal very kind.

The staffs were very helpful and friendly.Thanks for everything.

The staff were very helpful and pleasant.

It's near the train station, and the staff are very helpful.

What a great stay , helpful staff who pays attention to details .

Great breakfast , The staff always had a smile.

Very kind service from all the workers, always interested in helping you.

We liked everything at the hotel, starting with the staff, room amenities, location, we really enjoyed it!

Staff were always available during the day and genuinely helpful, they didn’t look like it was an imposition to be asked for something.

It also had electronically operated blinds, common in Europe, to block the sun.

though we were on the road side, there wasn't any significant noise thanks to the automatic blinds.

My wife was not so impressed with the lack of curtains in the room, I think there were just some nets.

Also, gauzy curtains did nothing to block out the lights from the parking garage out our window.

but during the night the noise of trains bothered us and woke us up several times, so please try to improve the sound proof of the window in the future.

There’s also an automatic retractable curtain to ensure total darkness for quality sleep.

Not only is the room well proofed, the window is amazingly thick, and there's a metal gate that rolls down by motor to block out light and noise.

The hotel is just beside the railway track so it can be noisy at night if you leave the window open.

However, if you close the window & the blind, I believe there's no issues with the noise.

It was worse when we were in bed, as it was placed close to the window.

Only downsides are that the rooms are quite compact (although well organised), and rooms on the railway side could be a bit noisy (block out windows etc work well to minimise noise).

but would say get a front facing one if you want the window open as rear ones can be noisy with the trains, as the station is just behind the hotel, so on a plus really handy for those travelling by train.

The only drawback is that it is right by a railway line so the trains can be noisy when windows are open.

Minus points: The train line close by may disturb very light sleepers (in part mitigated by electrically operated shutters on the windows)  The trains run quite late and start early morning  I and are fairly infrequent believe, and did not disturb me personally.

Comfortable and clean room , bit noisy if you had the window open as on busy rood.

Colmar Hotel

small room

door

window

Free parking

Free High Speed Internet (WiFi)

Free breakfast

As the previous reviewer mentioned, some rooms - especially in the suites across the street - did not have an elevator.

He shoved us in the elevator with our luggage and we were left to fend for ourselves.

Not mentioned was that the room was on the second floor and only accessible via two long, high stairs, no elevator.

The other two were on the second floor--with NO elevator access.

Just take note that on The Colombier Suites the rooms upstairs don’t have elevator, and to access them you have to climb steep stairs (which we didn’t mind).

but the building we were in did not have an elevator.

We had booked and paid for our Superior room a year in advance and yet we ended up in a third floor attic room (no lift!).

We were in a beautiful section overlooking the interior patio, no elevator so had to go up two flights with luggage

We were shown to the elevator door - no offer of help beyond that.

Our room was up flights of stairs ( no elevator) there are rooms that have elevator access

We had a room right on the top floor without lift.

Just notice that most part of the rooms (also suites) don't have elevator to arrive, so if you have problems with stairs, just phone the hotel to be sure that your room is in the part of the hotel with elevator.

The only problem for some guests, it may be that in the ward where I stayed they do not have a lift and the room, in my case (the thirth floor), it was a duplex.

Only negative is that it has a shower and no bathtub and no elevator in "Suites" building.

They only downside are the steps, as a reconstructed old building there is no elevator.

but no elevator so a lot of stairs up which we had to lug our bags.

It was on the top floor (with an elevator just outside the door).

Breakfast was perfect and the staff very friendly.

A very pleasant and friendly hotel to stay in, from a warm greeting by Oceane, through all staff being friendly and helpful.

The employees are all very nice and friendly.

Loved chatting to the friendly staff too!

The reception is staffed with very friendly people.

Very nice hotel , friendly people, nice room and breakfast.

Very clean, staff is friendly, enjoyable breakfast.

Hotel staff was really friendly. 👍👍👍

Staff were very friendly and helpful with umbrellas and booking cabs.

Worth paying the extra cost for such a perfect exploring location in the heart of Petite Venise
Staff very helpful and friendly - highly recommend.

It has great attention to detail, very friendly staff and a comfortable feel.

The room, breakfast and hotel staff were fantastic especially Sharon who was extremely helpful, friendly and efficient and facilitied all our requests with a smile!

Hotel staff is very friendly and supportive.

Perfectly located hotel with friendly staff and a nice breakfast buffet.

Staff was super friendly and the hotel super clean.

The staff at the reception were very friendly and accurate.

The hotel staff were friendly, and the hotel is centrally located.

Hotel is very well located in the center , surrounded bu restaurants nearby .staff are very friendly.

Very friendly staff makes you feel welcome.

Super hotel, excellent staff throughout, immaculate!

No directions or assistance was provided from the train station to the hotel.

Another real plus at Le Colombier is the Staff.

The staff were extremely responsive to my requests for the correct bed configuration (we had 2 rooms with 2 twins) and getting the rooms close together.

The room, staff and the remodeled lobby/breakfast area are lovely.

Fantastic breakfast and warm, helpful staff.

The staff are helpful, welcoming and ladies helped with luggage themselves, best hotel in Colmar with location at heart of little Venice
only drawback, No elevators, difficult for those with big luggages, breakfast is moderate, during our stay, the reception and breakfast were in different building opposite road

The rooms are great, the staff is fantastic, breakfast is good and its centrally located to all that old town of Colmar has to offer!

This hotel has free parking out front from 7pm to 9am which was helpful.

Very lovely place to stay in Colmar for romantic weekend with your beloved one - nicely located in very heart of wonderful Colmar, great staff, very well designed room, very smooth and calm sleep experience. Applause!

Staff are very attentive and professional.

The rooms are clean and the staff are nice

The bathroom was accessible wit a small stairs.

If you are 70+, not immediately a "comfort far from home" to drag your bags up and down the stairs.

Our room was up a few flights of stairs and then up another flight once inside the room (like a loft) and probably not suited to the elderly or mobility challenged.

Stairs become more and more difficult after age 80!

The only downside would be for people who have trouble with stairs.

The climb on the stairs (see photos) might be difficult for some, so I suggest checking about any physical limitations when reserving.

but it should be specified as the stairs were quite steep.

but we were placed in the adjoining building up two long flights of stairs.

The bathroom is on another level, so you need to take the metal stairs, while bending over because you will hit your head on the slanted ceiling.

When I mentioned this at check out, the attendant seemed to blame it on me not coming down 5 flights of stairs to get it sorted out.

I could not find the elevators to our room, only stairs so I went back to the reception and was told there are only stairs (actually I wonder where the emergency exit is for this area).

So if you don't want to lug your suitcases up the stairs, make sure to specify a room with elevator access or on the ground floor.

but we had to climb 2 flights of stairs (not a real problem for us and staff helped with our luggage, but elder people may have a hard time).

On arriving with a "heavy suitcase" which they wanted me to carry up three flights of stairs, which I refused to do as I'm a senior citizen.

Le Colombier

elevator

stair

Paid private parking on-site

Sauna

We had enquired about a mobility friendly room when we made the reservation, and were assured we would have one,

It has friendly staff, abundance of lockers if you want to leave your stuff and tour Colmar after you check out, amazing amazingly delicious breakfast buffet and clean and tidy rooms.

The concierge staff were extremely helpful and friendly.

The staff was very friendly and did there upmost to accommodate us.

Reception staff all friendly and efficient.

Stopped in Colmar by chance on the way to Normandie - what wonderful happenstance! Beautifully renovated lobby and bar/reading area with a variety of titles to browse (the decor is truly stunning), friendly and efficient trilingual (at the least!!)

We much appreciated the helpful and friendly staff, the breakfast served until 10h30 and checkout at 12h.

Reception staff very friendly and helpful.

Reception was quick, efficient and friendly.

fantastic hotel  food great for the price make sure you book in advance  gets very busy this time of the year spotless rooms handy for station breakfast another joy to behold friendly staff so helpful  10 out of ten

Overall we had a good stay here, we slept well here too, the staff we came in contact with are friendly.

The staff were friendly and very accommodating.

All the staff were so friendly from checking in to checking out.

The staff was friendly and helpful and the room cozy and clean.

The staff at the reception is very friendly and helpful.

THere are other hotels in the area that are far better for the price.

but there’s other hotels in the area that are much much better for the price

Expensive food and wine, and the entrecote steak served with frozen chips, you don't expect from the gastronomic capital of the world.

Price inclusive of holiday so can’t comment. Lifts.

I had to get a refund from the website I paid for the room with and move causing us 4 hours of lost time.

After booking through hotel.com a delux room with a queen bed at a premium price, when on arriving we were given a standard room.

It is unfortunate that of all the hotels we stayed at on our 3-week trip, this was the only one where breakfast was included in the price of the room.

Brasserie food was no more than average and seemed expensive.

I booked for the Tradition Confort Room (not the cheapest) and I was stroke by the small surface of it and the old furniture.

Further, jugs of tap-water did not appear until after some of us had unnecessarily ordered expensive bottled water.

This case is so sensitive for guests who pay high for good hotels

Considering this was midweek we thought the room rate was good at 145 Euro including breakfast for three + 15 Euro for parking + city tax (unavoidable).

Breakfast is not worth it unless included in the room rate - and no soundproofing between rooms and the corridor.

but I was surprised at checkout that what I thought was breakfast included in my room price was not.

That was a bit costly and not so convenient

Drinks if you want them are brought through from the Brasserie next door and have to be paid direct and can't go on the room bill which was very strange.

In total I would say it is a 2 star hotel, and it is not worth to go for the money you pay per night.

I could not get a comparable price through Best Western.

I asked for a seat for 7 people, she gave me a seat that I didn't like.

At check in  we asked to book a table for dinner to be told both restaurants and the bar were closed, there was no food or drink available.

I asked if open  on Christmas Day and was told yes.

On requesting the room that we had booked we were fobbed off by reception by them saying they are not responsible as we did not book through them!!!!!!

I asked them again that this is not possible so,  they have to do someting because they have disturbed  all my sleep and rest .

but worn, and since the safe did not work we asked for another room and this was not a problem.

We asked for manager who surprise surprise was not available.

but my son's euro coins disappearing from table so we asked her whether she saw or not.

After the first night we noticed that our paper cups (for coffee/tea ) and milk pots had not been replaced so on passing Reception on our way out to dinner we asked if they could replace them.

We requested singles, so they separated the beds in the main bed area, and then there was a single bed tucked behind a half wall that separated itself from the main sleeping area.

At breakfast the staff were unfriendly, they didn't say good morning, just asked for your room number.I expected better from Best Western and would never stay here again.

We had requested a bath so were given this room which faced into the courtyard with limited views

although this was remedied on our second day, without our having to request it. .

It wasn't just that - we asked very nicely and she insisted that she did not have the ability to open the toilet for us,

We had asked our tour company for twin singles,

Thank God I read some reviews in Trip Advisor and I asked about the public parking.

When I asked for proof of my signature, they obviously couldn't provide it so they changed their story to I never cancelled the room.

I asked some of the other guests (we were in a group), they had no such problems - this seems as if it was a rogue room.

The staff was not helpful or courteous:  We arrived in Colmar at 11 AM and had to sit in the lobby until we could finally get into our room at 3 PM per the advertised policy (four hour wait):  Although my 70 year old sister with her cane was obviously exhausted and needed to freshen up, the desk staff didn’t apparently want to deal with making the maids angry so they never requested that they expedite cleaning our room.

I travel for a living and the hotel staff is the rudest I've encountered.

Staff was helpful and we were delighted to get upgraded to junior suite which was more spacious and very comfortable.

The hotel was dismissive when we raised this with them.

Some of the restaurant staff was unfriendly, especially the lady who I suspect to be the manager.

I would like to mention that Marc was especially helpful and I felt I was treated with grace.

Went to the bar for a drink before dinner, the staff were finishing a break,

The car park is a faff to get into, two gates entered via a clicker available from reception on a parallel street.

It is a very nice hotel and most of the staff speaks English.

But the lady at reception was just too rude to be able to give a good review.

Reception was very welcoming, I arrived early and was able to store my luggage in a secure locker.

staff, super convenient to the train station, a very short and pleasant walk to "Little Venice (yes, it's charming to visit

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