The walk to the beach is less than 10 minutes with a beach bar there which is not affiliated to the hotel.

The beach was a 5 minute walk from the downstairs pool and the beach was beautiful!

The room was well appointed clean, and quite spacious with a great view of the beach.

There is a boardwalk along the beach and the hotel is about a mile from Lagos.

The beach is a 5 min walk from the downstairs pool.

It’s a lovely location on the beach, about 30 mins walk from Lagos

The nearby beach is easily accessible on wooden walkways.

but absolutely go if you want a relaxing beach vacation with a good nights sleep and a nice big breakfast in the morning.

Low key entertainment which was perfect for us 
Location excellent as we wanted a quieter location 
Plenty to do and see
Beach was fabulous as were the pools 

Slight hitch at the start when we arrived early and had to wait over four hours before our room was ready and two hours before being allowed access to all inclusive.

Location was great, quick ride to town, walk along boardwalk and beach.

If we went back we would probably venture out for lunch at one of the beach bars.

Just watch for the odd bandit, Right on the front and a short walk to the beach.

but every window shows a different view of the spectacular coastline.

We had upgraded our room which was in the central body of the hotel on the 6th floor and which looks out directly over the large ‘adult’ pool and then the beach as described above.

I learned how to make Portuguese egg tarts, bath bombs and macrame 
- easy access to the beach which wasn’t busy at all
- nice warm indoor pool for the days that were a bit chilly for the outdoor pool (especially for our baby)
- solid night time entertainment options - especially the live music performances
- very short drive to the downtown area

We have to give a special shout-out to Carla Conde and her team at the restaurant buffet.

When we arrived at the hotel we were transfixed by the lovely views over the beach.

Also very handy location for the very nice beach which was just across the road.

Hotel located out of town next to the golden sands of the Meia Praia beach.

but is very safe and pleasant along new boardwalks which run along the beach.

The staff were very attentive and friendly in the restaurants,

She was so friendly and patient,  as we had many questions about the area.

The staff are so friendly and helpful, they can't do enough.

The staff were all extremely friendly, especially the animation team (Sofia and Catarina) who did the yoga/ stretching classes and activities during the day - jewellery and soap making (devastated we missed the Pastel de Nata cooking class!).

The staff all around the kitchen, from front of house, to the waiters to the chefs are always friendly, welcoming and just on top of everything.

The hotel is nice and the staff is very friendly.

Some were friendly others need customer service lessons , including just how to smile.

Everyone is very friendly, welcoming and extremely professional.

Staff are amazing and while it is true that some have better English than others the common theme is that they are friendly, hard-working and go out of their way to be pleasant, helpful and very welcoming whether they be pool attendants, waiters, waitresses, reception cleaners and so on - all take a great delight in making one’s stay as comfortable and as welcoming as possible.

Upon arrival at the hotel we were greeted by super friendly staff who were really helpful.

Everyone is hardworking, helpful and friendly.

From the time we arrived the reception staff were very friendly and helpful explaining everything.

The hotel was superb, super clean, staff very helpful and so friendly, we really didn't want to return home 😄.

ALL staff were fantastically professional, courteous and friendly, a real credit to the brand.

Staff were absolutely fantastic, well trained, happy and friendly, a credit to the hotel.

but not intrusive and consistently friendly and welcoming.

Staff:
The staff are friendly and the service they offer is good.

We stayed in a room with a pool view (all inclusive) and use of a Bali bed, this was ideal.

The room itself is nice and the bed is very comfortable, the pool area is lovely

All 3 pools (2 outdoor, 1 indoor) were really clean and great to cool off.

I counted over 160 sunbeds around the main pool.

On arrival we were given a glass of sparkling wine, to take out onto the balcony overlooking the pool and sea, and told by the very kind gentleman on reception ' enjoy the moment '.

The facilities are very good, with one indoor pool and two outdoor pools.

No inconvenience ever the acoustics from the pool are perfect.

Everything was great: food, swimming pools, services, daily activities proposed etc
Even small details like the nice smell in the lobby area made for a super nice experience.

We ate lunch a couple of times in the pool bar which was ok

but who wants a warm pool in 30 degree heat.

but many families seemed to stay on the top pool.

The hotel pool areas and lounge and dining areas are again modern and nicely appointed.

The swimming pools are amazing, we used all pools and whilst they are a bit chilly to start with, they are lovely for a swim and often not crowded.

we reserved a pool side room and the balcony doesn’t even connect to the pool.

There are lots of activities if one seeks such around the pool and also on the terrace via the dedicated entertainments team.

The fitness room is very poor with limited equipment some of which was broken.

it was off putting 
Complimentary cocktail of the day was a nice addition around 3pm most days ,as was the towels, which you could change, as often as you liked
Food -Can only describe as COLD & poor quality , even when you went in early, my hubby loves his fish,he dare not at it, as it was tepid at most,i decided to eat off the grill ,to get it hotter,all the meat served were tiny tiny lamb chops( looked like they came from a sparrow) flash fried steak,salmon that was rock hard couldnt even shred it !

The food situation is very very poor:
For All Inclusive there was no food available for my 3 children for 3 1/2 hours everyday- if you want your children to eat then you have to argue with someone every time.

Again the food offering was poor … most notably the chicken goujons … processed beyond recognition … possibly 5%chicken or so it seemed.

Suffice to say the food remained poor for the rest of the holiday.

Paper napkins, no table lights, poor atmosphere.

The variety of cocktails is very poor (for the level of 5star) and some of the waiters were exceptionally unprofessional.

A pretty below average experience - and I include in this that the COVID measures (including information about them) are no more than poor.

however the service was poor - the check in was at 2pm and we were only able to get in our room at 4pm and the service in the bars was disappointing as well.

We also cannot believe how cheap this is priced for a 5 star compared to other places in the world such as France or Switzerland where their accommodations are either severely poor and run down or so expensive you need to be royalty to stay there!

carpets in cirridors are really worn and old looking with stains and sun loungers are in a very poor state, most of them ripped, also it was August and the lower pool was freezing!

The food is below par, the lawns were not cut whilst we were there and it was long and full of dandelions, the carpeting requires replacement and the bar/terrace furniture is in poor condition.

Looked bored, uninterested and the quality of the drinks were poor.

- the culinarium experience was very very poor.

Apart from the drinks, we deposited the contents in the Reps room so they could see first hand the poor quality.

One poor couple ended up in the garage as they’d been directed to the wrong lift to find their room on floor 1!!

The gym for the size of the hotel is rubbish, there are 2 cross training machines, 1 bike, 1 running machine, 4 different fixed resistance machines, a poor selection of weights and 1 bench.

These cost around €5 and found it was quicker and cheaper to ask them to drop you at the Marina.

but we had lunch by the pool snack bar and I agree with other reviews - was overpriced for the quality of the food.

Areas to make it even better: 

Lunch in the snack bar by the pool is very expensive for the quality, €17 a salad or pizza I felt was too much.

Like the breakfast the evening meal was a buffet and equally disappointing and expensive for what is offered.

That was frustrating as didn’t want to pay for a drink of anything when we had paid a lot of money anyway.

Given the high price of the room in August I consider completely inadmissible such bad cleaning.

however main courses were very disappointing making the buffet offering way over priced.

We woke up late on the day of checking out and thankfully we could extend our room until 6pm for €65 which I dont think it expensive.

( and more expensive)
I’m a big fan of Iberostar so a bit disappointed here

No valet at front entry, you can open air park free or you have to pay for garage parking.

Then he said, "this is what's going to happen. You're going to pay this bill and I don't care what your phone says."

Hence I never got to find out prices of drinks, there was no printed drinks menu.

And unless you keep tabs on what you have spent I reckon most people pay up no questions asked.

{death and destruction}  As the "entertainment" in the evening was almost non-existent, the hotel being quite isolated it was early to bed with a good book.most nights There was a shuttle service.But the mini bus only seating for 8 passengers, and you had to pay 2 euros 50 to go to the nearest town, Lagos.

This hotel is perfect in almost every way except for the location -it’s a long way from the centre of Lagos and it costs 2 euros each to go in the courtesy bus which only holds 8 people.

You pay €2 each way and can be dropped off at the Marina or the town.

Little things like having to pay for coffee machine pods after day 1 let the hotel down.

So for a family of four we had to pay 650/night which is not at all worth the space.

We spent two weeks half board and the restaurant food was very good

but the food we saw looked average, breakfast buffet was very standard.

We did bed and breakfast and wow..what a breakfast selection there was and all very tasty!

The staff even remembered us from last year from Anna on reception to all the restaurant staff.

The dress code in the restaurant was relaxed within reason.

Food was lovely, with always a different selection of food.

We ate at the dinner buffet twice, and whilst good, the local cuisine in Portuguese restaurants is great so we preferred to eat out.

You can enjoy fresh and freshly cooked fish for half the cost of a meal at the hotel.

Breakfast was huge and very tasty with just about anything you can think of.. only negative point  I would recommend bringing coffee pods for the room this saved me because the coffee is honestly terrible!

We stayed for 10 days on an all inclusive break and thoroughly enjoyed this beautiful hotel
The staff were amazing 
Food was very good and plenty of choice throughout the ten days we were there.

Everyone was very happy with rooms, meeting at the restaurant for breakfast/dinner and relaxing by the pool.

Starters and desserts were good in the buffet

honestly the best restaurant service I've ever seen 
best regard to the buffet team, especially Sergio, vitor, steffan and joao

The staff are warm and professional and I would like to pay a very special thanks to Sergio and his team Miguel, Joao, Vitor, Kavol, Tatiana and most particularly to Karla. Juan Carlos and Reuben on reception were brilliantly accommodating for any changes when staying an extra night (I didn't want to leave.)

Reception staff were excellent throughout our stay and couldn't do enough to help.

Rita, at the front desk reception was terrific.

extremely polite and courteous, most spoke English, and were eager to assist should you need it.

The hotel staff are excellent - bright, helpful and attentive.

The staff is extremely caring and nice, they speak all languages and really cater for all tastes.

All of the staff, waiters, housekeepers were so kind, accommodating and professional.

The staff at breakfast and dinner were really excellent.

From our arrival to the last day the staff at this hotel could not be more welcoming.

From the reception staff all through to the cleaners.

Poolside waiter service was very good - the staff are all lovely and very attentive.

Especially Carla and Juan were always so welcoming at the restaurant.

Iberostar Selection Lagos Algarve

poor

price

restaurant

beach

pool

Hotel staff were super friendly, and the Wedding itself was held on the lawn to the side of the resaurant looking across the Marina.

Good choice at breakfast and friendly staff in the restaurant and on the buggies (which will take you around if necessary, we used them for luggage at the beginning and end of our stay).

Also reception was fine, the guys were v friendly, we found though some of the receptionists were ok

Once we arrived check in was very quick, all the staff couldn’t have been more friendly and helpful.

Staff very friendly and the beds are fantastic

All the staff are very helpful and very friendly.

Thank you all again for your amazing service and friendly welcome.

On the whole hotel staff weren’t over friendly,

Just returned home from our lovely relaxing well needed 5 day break / holiday in Praia de Rocha … Hotel was perfect for our needs .. comfortable, beautiful views & surrounding areas .. staff were friendly , helpful & accommodating .. beach , shops & restaurants in close proximity.. highly recommend this hotel 🌟🌟🌟🌟

Buggy guys so friendly and a real great help.

The staff are super friendly and very service minded.

Staff were always helpful and I want to make a special mention about João who was really friendly, helpful and welcoming and a credit to the hotel.

Quiet with friendly staff and great choice at breakfast.

however staff  were so friendly and accommodating and made our stay really enjoyable.

Amazing service, and very friendly staff.

It’s in a great location next to the beach, marina and lots of restaurants.

Perfect location for a few days stay in the marina.

Stunning Waterfront Location: The resort offers breathtaking views of the marina and surrounding waters, providing a tranquil and picturesque setting for guests. 2.

The location is lovely, some of the rooms are actually in the public marina

A perfect place for weddings and a place to see nice ships and yachts.

Hotel was in a wonderful location by the marina.

but to be fair we didn’t use them all that much as it was nice to walk around the marina.

We upgraded to a marina deck room which means you are in the centre of the complex, a few steps from the pool and restaurant.

Our room was right on the marina, super spacious with everything we could have needed.

The marina and river views are very relaxing and you have the choice of enjoying water activities or visiting the more lively resort of Praia da Rocha.

Our patio looked out over the marina which was a view I would never bore of.

Beautiful boats and just a lovely marina.

Plenty of boat trips from the Marina to Bentagil Caves.

Great location as our small terrace overlooked the marina and there was a shop and the beach just opposite.

We stayed with you 26/8/23 – 2/9/23 in a Marina Deck Studio.

The view from the restaurant terrace overlooking the marina is fantastic.

We had a lovely suite with the balcony overlooking a busy marina one side, the large pool the other, and short walk to the restaurants.

Upstairs in Marina Sun Family studio
Or over in the main hotel.

I’ll be specific, hopefully it’ll be helpful to others as I can only assume they’re paying for 4-5* Tripadvisor/Google reviews

Rooms: Firstly, if you book a “family suite” you’ll be close to a mile away (across the other side of the marina) from the main hotel complex.

The staff went above and beyond on my partners birthday, we returned back from a trip to a cake and a bottle of champagne which was such a lovely and thoughtful touch (I hadn’t even mentioned it was his birthday) 

The breakfast each morning had lots of options which we chose to eat outside overlooking the marina.

The views of the marina and river whilst you enjoy breakfast are simply breathtaking.

Super nice to start the day with breakfast out on the deck overlooking the marina.

You walk into an air-conditioned room which is greeted with a king-sized bed, a sofa, a small kitchen area and most important we had a gorgeous view of the Marina.

Good  Gym room and nice breakfast buffet with view on the marina.

Beautiful setting with views of the marina from our furnished terrace.

Our bedroom was clean, bright and had panoramic views of the marina.

It overlooks the Marina and is a joy to wake up to in the morning 
 The meals are excellent and the staff are so friendly and professional 
We can’t fault this hotel at all and will definitely be returning

USB ports available in the room
Comfortable bed
Nice terrace with a table and two chairs to relax with a nice view of the marina.

Our balcony gave us great views over the marina and had sun all afternoon.

The hotel is very spread out and it can be quite a walk if you have a marina view,

Room was great with view overlooking the marina.

Nice view of the marina from the good sized terrace.

First night we had a poor choice dinner in the restaurant, practically alone.

although they are working with reduced staff at the moment I thought was a little poor, I would have thought every Euro counts at the moment

but they were poor which is a shame as it leaves little choice for the evening.

also the door into the room had some bad peeling at the bottom and gave a poor impression and expectation of the room.

The pool at the hotel was extremely poor.

As a positive the food choice was so poor I managed to lose weight on holiday - a first! !

These men pushed a young toddler around in a buggy all day and paid the poor child no attention.

The mini frankfurters and streaky bacon were of really poor quality.

but you are charged for the capsules which is a bit much particularly as the machine coffee at breakfast is poor.

Service was extremely poor in nearly all aspects of the hotel.

but a few things need addressing 
- on check in only one member of staff so had to wait 20 mins to be seen and then told simply we couldn't check in for another 1.30 mins
- breakfast was very nice but again queuing 10/15 mins for fried eggs and omelette was a pain, so didn't bother some mornings
- asked for router so I could get internet as was poor in my room.

The only 'gripe' was that the soundproofing of the apartments was poor.

The Tivoli was good for Breakfast and good for the view other than that it was poor.

One small let down was the platground near the pool as it is in a poor condition, which would have been useful fro my 2 young daughters.

The location is very close to the Praia da Rocha beach and also within 15-20 minutes walking distance from a couple of other beaches along the same coast.

The hotel is very quiet at night so we would walk into Praia da Rocha for a few drinks.

You really do not need to stay at any other hotel in Portimao/Praia da Rocha

You really could not fault anything 

However, on our very last day, I and my partner decided to go to Praia da Rocha for breakfast.

The hotel itself is only a short walk to the lovely white beaches at Praia da Rocha as well as bars and restaurants.

Good location close to the Praia da Rocha boardwalk where Atlantico and O Farol are good places for a reasonable meal.

Along with wall to wall sunshine a lovely holiday and I’d happily recommend Praia da Rocha and the Tivoli / nH resort to everyone.

The hotel itself is a sprawling complex on a marina, ideally positioned between Portimao and Praia da Rocha, with easy access to beaches, restaurants, bars, shopping etc.

We'd happily return to enjoy the new restaurant at the hotel, and many of the other fabulous F&B of Praia da Rocha / Portimao.

Hotel is in an excellent location at the end of a stunning white sand beach, plenty of parking, great facilities and a short walk (up steps) to Praia da rocha and bars and restaurants.

The beach is only a short walk from the hotel and you can either walk along the beach and then up to Praia da rocha, or up a flight of steps by the end of the beach and along the main road.

Praia da Rocha itself was a no-go area at night for all 4 days of the festival.

Leisurely walk to main Praia da Rocha strip

The hotel is amazingly situated at the harbour between Portimao and Praia da Rocha.

Staff are very friendly and helpful location ideal just a short walk to the classy beach at Praia da Rocha.

Just a short walk into Praia da Rocha (but up quite a few steps).

Praia da rocha was lovely, about 10 mins walk to beach, spent days on the beach at nosoloagua beach club,

You can walk to the beach and to Praia da Rocha shops.

It had 2 balconies, one from the living room and a huge balcony upstairs with sun loungers and panoramic stunning views over Praia da rocha.

the reception is very impressive and most of the staff were amazing

Any questions and problems were dealt with very quickly .

The housekeeping team suggested they put one across the room to give the children their own space which worked well.

We arrived at the hotel at around 12:30/1 in the afternoon and asked at reception if our room was ready.

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