The staff, the views over the bay and the abundance of nearby restaurants and tapas bars, whats not to like and also close to Mahon.

Fabulous views of the harbour as we had booked a sea view room and saw lots of fabulous sunsets and sun rises.

Mahon is also worth several visits to see the stunning harbour

Perfect location for us with bars and restaurants close by, wonderful views over the harbour entrance to Mahon, one of the few hotels where I have relaxed and said I’m coming back again.

We enjoyed our 10day stay at this lovely hotel, our seaview room had the most stunning view of the harbour, I can honestly say the best view from a hotel room we have ever seen.

fabulous  stay at hotel  room a good size with pool view and great view of bay.

Rooms at the rear  have superb views over the harbour.

Rooms are at a very good, beds are comfy bathroom lovely and views what we had was delightful overlooking the bay and Cala Longa.

The room was excellent with a beautiful sea view over the harbour, especially early morning and late evening, The pool/s were very clean and the lounge areas very clean and comfortable.

Hotel is lovely, amazing views over the harbour you never tire of looking at.

You don't have to walk far either to access a number of restaurants overlooking the harbour.

Given the time of year, I was lucky enough to stay in the corner room, floor three, with panoramic views of the bay.

The view of the harbour from the pool area and from my room on the third floor was amazing.

The sea water pool was wonderful, overlooking the harbour,  which we used every day.

The room had lovely harbour views and was immaculately clean.

The hotel is situated in an incredible location boasting breathtaking views across the bay.

Helped us with COVID test bookings - cant say enough about how this hotel environment and staff are so nice and kind - location is absolutely beautiful with views over the harbour, with views of boats coming and going

Fabulous location, rooms have a wonderful view of the bay of Mahon.

Really enjoyed our stay, the staff were so welcoming and friendly, great breakfast, excellent facilities, clean rooms and wonderful views.

Evening meal was buffet style starter and deserts.

The views and the accommodation are first class facilities and the breakfast offer is one of the best we have experienced.

The buffet is very varied and of very good quality.

The restaurant was the usual buffet style,

Breakfast was excellent with a good choice of food from fresh fruit, cooked breakfast, fresh omelettes and pancakes to Menorcan pastries.

The breakfast was excellent and the views having breakfast were spectacular.

Food for breakfast and dinner is very good with plenty of options.

From the moment we arrived, we were made to feel welcome by Javier who helped store our luggage and invited us to have some breakfast.

Lovely hotel,good staff,excellent breakfast,great position directly overlooking the sea.Only gripe for a superior partial sea view room our balcony was very small compared to others of the same type.Having been to this hotel before this was disappointing

and breakfast has a english breakfast as well as continental style with fresh juices and flavoured yoghurt we found most enjoyable with stunning views on the restaurant balcony.

This hotel has everything you need view, food at breakfast is fab we stayed opted for 3 evening meals and the food is very good and works out very good value!

We had the buffet dinner one night which was good

All staff are friendly and helpful and Raul greets you for breakfast most mornings with a cheery smile.

Especially the chef making Spanish omelettes everyday.

Perfect for a quiet relaxing adults only holiday.

Good holiday overall lovely setting great food good staff nice walk into Mahon and water taxi back was lovely weather great for October too and meals on the terrace are a treat nice quiet time of year

Cleaners and waitresses - particularly Gina are worth the cost of the holiday alone.

Had a great short-break holiday and seriously thinking about a repeat next year.

Everything about the hotel is outstanding and I would not hesitate to recommend it to anyone who wants a quiet get away from it all holiday in a stunning location with lots of things to do.

Some examples of exceptional care: Solange a member of the brilliant reception desk team upon hearing our request for a chess set brought her own personal set for us to enjoy whilst staying there, Roal, Dining Manager, greeted and welcomed us every day by name and on the first day at break fast and dinner personally walked us around the restaurant and explained everything to us to ensure we enjoyed the experience to the full.

It was a wonderful short vacation trip and I really enjoyed the time in ARTIEM Carlos.

We had a short holiday at this hotel and really enjoyed the stay.

Very friendly and helpful staff who went out of their way to ensure you have the perfect holiday.

A great holiday and we would definitely return.

Would love to return one day for another relaxing holiday

Overall the owners should be proud of how the staff make this a lovely hotel to spend a relaxing holiday in

Have to mention Gina who always had a cheery  smile and  greeting … 

All the staff ..whether it was at reception or bar or dining room were always smiling and keen to make sure you were having a wonderful holiday.

Above all every one of the staff had a smile every day and were so friendly, which is very important for a holiday.

All of the staff (old and new) are still the best that we have ever come across on our holidays and are an absolute credit to the hotel.

The staff were fabulous from the start to the end of our long weekend break.

The hotel promotes wellness for body and mind and this well reflected in their food menus and the facilities Loved the calming sea spa and ate the healthiest , freshest food I have ever had on holiday .

Had a lovely, restful stay at the Artiem which is what I was looking for from my break.

On arrival we thought the hotel looked small and in a poor location appearing to be in an area that looked like a housing estate.

In the harbour we dined at Nikki’s twice, which is highly recommended, the Pizzeria twice, again recommended, Red Tomato pizza, nice, Sa Cala (poor service by a waiter that does not write orders down and forgets things, small portion size and inflated price) and Miramar.

It was sufficiently poor that we gave up on it and walked out to eat in local restaurants on the last two nights of our seven day stay.

Only reasons not to give a 5* review is firstly the gym… which is poorly equipped with very old and poor quality equipment… such a shame as the outlook over the pool to the sea is gorgeous.

We tried one lunch on the Dock Bar, sad to say very poor.

Show cooking at breakfast is poor for instance scrambled eggs consist of  fried eggs chopped up on the griddle.

However evening meal was poor and below average.

Avoid Sundays ‘Mexican Night’ which is poor
The biggest issue here are the guests, mainly British - as are we - and mainly self important ‘been coming here for years’ brigade.

Everything absolutely fantastic, one small negative was the air con was poor.

although the surrounding town was a bit poor and run down.

The person that rated it poor must be some really old grumpy individual!!

The hotel is located in a peaceful residential area right on the harbour with super views.

It was our first time here and we were made so welcome the staff are great what a lovely hotel too stay at its so relaxing and clean beds were very comfortable and rooms were to a 5 star standard very happy with our choice and shall be returning a big thanks to everyone who works there nothing is to much trouble well done fresh people

but the pool view was just as good to be honest I give it 4 star plus very relaxing atmosphere

From there we could see the sun-bed pirates - from 7.30 am - out go the towels and then the retreat to wait for the sun to rise.

This hotel is a one off in its position in Es Castell overlooking Mahon Harbour and gives you a relaxed holiday.From the Manager,Reception ,Bar,Restaurant and Housekeeping stff you could not meet more helpful and pleasant & happy people.we have been going for many years and the Staff have become friends

we tried the spa, seaweed wrap for me , very relaxing.

I wonderful relaxing time, staff are wonderful - Solange  and front desk crew really helpful.

The pool area is clean, quiet and extremely relaxing.

It is super relaxing, the pool is lovely and the terrace has great views.

though was the amazing salt water pool - not too salty and always a perfect temperature - so very relaxing!

Artiem Carlos is perfectly situated in the peaceful little town of Es Castell.

If i could make one suggestion to further enhance facilities then it would be to have a relaxing lounge area outside with comfortable outdoor sofa furniture/plants etc/nice lighting.

Very comfortable and relaxing stay and lovely staff.

What a treat to eat our meals outside  on the  terrace or in the dining room with such a peaceful outlook.

What a lovely hotel & what a wonderful, relaxing week we had!

ARTIEM Carlos - Adults Only

poor

holiday trip

relaxing

beach view

Both the breakfast and dinner buffet were great.

Buffet had fresh salads/fruit/breads etc.

The staff are so welcoming and friendly, nothing is too much trouble, the restaurant has a fabulous breakfast choice catering for all nationalities, we ate out in the evening so can’t comment on dinner.

We only booked bed and breakfast which was truly scrumptious

I am a very fussy eater I found enough choice for breakfast which I enjoyed

Service, room, food at breakfast and lunch as good as expected from a ‘Barcelo ‘ hotel.

The breakfast was excellent with a great choice and all the staff very friendly and helpful.

Plenty of choice at breakfast and my husband loved the omelette / pancake station with omelettes made on request 😊.

Can’t thank the staff enough - Monica waiting on breakfast and dinner was so charming and practically gave us a lesson in Spanish when bringing drinks to the table.

Pros

1)  Very good breakfast and good choice.

Food was plentiful and well presented with nice selection of local meats and cheeses.

We found that there was a good choice for breakfast, both hot and cold,

The Barcelo Santiago in Tenerife that we visit regularly gets the buffet spot on in comparison.

Can not fault anything with this beautiful hotel, breakfast so fresh, clean rooms with the most comfortable beds, spa treatments and the view is breathtaking.

Excellent hotel in a quiet location with delicious food and great service.

In summary; nice breakfasts, great roof top area, nice pool, average room.

I would also suggest just booking bed and breakfast and eating your evening meals in one of the many lovely restaurants in Calas Font or Mahon.

We regretted staying half board and wish we had gone bed and breakfast as restaurants in the local area were very good.

The food was excellent at breakfast and dinner.

If you put the 'do not disturb' sign on your door you then just get cards under your door to say they couldn't clean and will be back again to clean at a specified time.

My only two negative points would be parking-it’s a bit of a walk to park without paying €16 hotel parking charges which weren’t clear on booking or arrival.

Although there was a safe it didn’t seem possible to operate it without a key for which (based on other experiences) we presume a charge would have been made

There was a small fridge (but no mini bar) and a kettle plus tea coffee milk and water (but no biscuits!).

but it does not warrant the premium being charged and it certainly detracts from the Barcelo brand image.

there were no porters for the luggage, we were all inclusive except to get a drink at the sky bar you were charged.

I contacted them on social media and they replied with the same invoice and when I tried to explain again they once again ignored me.

This hotel charged me more than 200 euros a night which was definitely NOT worth the money at all.

Would not be surprised if they don't also charge for this as well.

but it's still the same, if they fix the storage issue we would return next year or earlier, but I need to see that done first, the food problems do not bother me as we only stay B&B but the lack of storage and noisy chairs movement puts me off as well as the room safe charge.

Offering six hots tubs, a private Balinese Bed, at an extra charge, and a fitness room means nothing if the personal touches are not there.

but charges to hire safe and change poor towels excessive an not what I would expect for an hotel of this quality, what a pity to spoil holiday by charging for above.

The tourist tax is a pain, with the safe charges and towel hire I spent 150 euros before I went to my room.

- General: Towels are 20 euro deposit each, safe is deposit and daily charge, Balinese beds are additional charge, etc.

but you are charged €5 a day plus refundable deposit.

if you dont return it then charge the customer.

We were charged a tourist tax which we was unaware of prior to arrival which was over €40 - an unexpected expense.

The only thing I can think of that would be of benefit would be if the different cards stating what the dishes are-if they could state whether they contain dairy (and other allergens such as gluten), it wasn't always clear, such as boiled potatoes or spinach whether

They charged for it -- I felt like I was subsidized the package tour guests

Hotel staff are so friendly and helpful, work so hard and the place is spotless.

Staff were all super friendly and made you feel welcome and always ready to chat and help and maintenance sorted our room lock issue within minutes.

Highly recommended very clean and the staff is very friendly and helpful and the location is great.

but the  staff member SARA SANCHEZ MENDOZA  Sanchez Mendoza the Guest experience manager was exceptionally helpful , she put everything right without fuss in a friendly and professional manner and we had a fantastic upgrade .

Staff are so friendly and nothing is too much bother for them Room cleaned spotlessly every day Great position and great views Food was fantastic and as a vegetarian they made every effort (Thankyou chef Ruben ) to make sure I had plenty of choices as well Great stay

Stayed for one week room lovely bed very comfortable staff at the hotel were very friendly and work hard the hotel is sooo clean.

All the staff were friendly and helpful  we had house cleaning everyday with  clean towels and top up of tea and coffee .

Absolutely loved Menorca - really friendly and caring people and this hotel is easy to access various parts of the island via buses from Mahón ,which is easy to get to from Es Castell - a 10 minute walk to the local bus stop.

All Staff were friendly and helpful at all times.

That said, the staff try to please and are friendly.

All the staff were friendly, helpful and knowledgeable and couldn’t do enough for you.

However, I have given the hotel 2 stars for the staff who were very friendly and helpful and for the location.

would recommend  this hotel , very clean and friendly, nice pool area and snack bar, and the sky bar area was great ,with a good view over the harbour entrance and the view into mahon.

friendly and helpful as were all the waiting staff .

Bar lemon offers great drinks with really friendly owners delivery fab service.

Drinks on the expensive side in the Sky Bar

but we took our own drinks up as it wasn't the cheapest.

We paid cash each evening after dinner for wine and water

I would suggest that for the amount of money being paid it is very bad.

Each night a bottle of wine was chosen as the “house” wine and cost several euros less than the wine list price.

Had to complain about this twice aswell as the stolen EarPods and both times got a cheap bottle of cava appear in our room….which you can get on all inclusive anyway!

We've been 5 times so far, which is extraordinary for us, and have tried to find better even at 50% higher room rates,

Disparity between roof terrace bar, lounge bar prices very confusing.

A lot of hidden extra costs eg; Balinese beds, wellness centre (even if you only wanted to sit in the sauna).

but for the money we paid to upgrade we expected far better.

Costs on average about 19 euros to Mahon and return.

Our room was very small, albeit it was supposedly a Superior Room for which we had paid a significant supplement to upgrade!

but fell below our expectations in terms of size / comfort for the price paid.

The two public toilets I used both had broken locks which is ridiculous , not acceptable  for a four hotel, and think it would struggle to rate 3 stars,

We paid a hell of a price to stay here and could have stayed in a far better hotel elsewhere on the island.

food was average; the door from the room to the balcony had massive cracks across it, and looked dangerous; the lager served was always flat and lifeless and the shorts and cocktails were very expensive; and the service in the main bar was abysmally slow, one night it had taken 15 minutes to get a drink . .

The hotel is next to Cala Fonts which is a pretty bay with bars and restaurants.

Fantastic hotel the sea view rooms are awesome, location short walk to bars restaurants or a ten minute bus ride to Mahon.

The location of the hotel is great with very good bars and restaurants within walking distance.

We did eat out a couple of times too as there  are so many harbour side  bars and restaurants it seemed like the right thing to do .

Short journey from airport, plenty of bars and restaurants nearby.

Restaurants and bars in Calas Font which I would recommend are Trebol, Miramar, Tarambana and Bar Lemon.

Hotel is well located and close to really fab restaurants and bars nearby- Namaste, Ana Luisa and Bar Lemon to name a few.

Very relaxing and great location - just a few minutes walk to a large amount of bars and restaurants on the waterfront.

A short walk to loads of restaurants and bars.

Small pool in the shaded area downstairs, with an infinity pool beside the cafe bar.

Great choice of bars and restaurants a short walk from the hotel.

We ate at Ana Luisa twice, also a small Tapas bar a few yards further along, both good.

There are more than sufficient restaurants and bars in Es Castell not just the ones below the hotel , head to the square you will find the Military Museum  (free or donation) worth a look , we found lovely bars and places to eat, you just have to walk 5.mins.

Also close to a good range of restaurants and bars only a short walk away in the nearby harbour wehre there was a really nice atmosphere.

Hotel location is perfect for a short stroll to the harbour shops, bars and restaurants.

Local bars and restaurants are just a stroll alonv the promanade.

we had a wonderful weekend with friends staying here the Staff were lovely especially the reception The breakfast was wonderful so much selection we really enjoyed it,the roof bar and whirl pools were so much fun a lovely afternoon spent with our friends 
such a wonderful location so many lovely bars and restaurants near by with a stunning port

Located right on the sea front only a short walk from a pretty bay with lots of bars and restaurants.

For entertainment walk outside front and down onto harbour side for 3 or 4 nice bars and restaurants.

Cales (Cala) Fonts around the corner provides a vast selection of bars and restaurants and the atmosphere is fantastic at night time.

but enjoyed the sunny roof terrace & jacuzzis (which were a bit cold at 1st but fine once you were in) we used them everyday except the last which was very windy.

There is also a roof terrace with hot tubs and a beautiful panoramic view.

We found ourselves watching the yachts come and go for hours from both our balcony and the roof terrace which offers panoramic views and a very relaxed/chilled atmosphere throughout the day.

The roof terrace is brilliant plunge pools and big sun beds along with a bar open all day from 11am.

There is a small indoor pool, plus a roof terrace with hot tubs,

Everything was clean and tidy and we really enjoyed spending a couple of days relaxing by the pool and on the sun terrace on the roof.

We loved the rooftop terrace and the whirlpools were a real surprise! !

As a facility, the Barcelo Hamilton has a lot of potential, great location, with stunning views from the balconies / roof top terrace etc.

Me and my wife had a great weekend away, hotel is so clean, food was amazing and the roof top terrace had the best views.

The views are spectacular from the roof terrace which is served by its own bar, and if you’re All Inclusive so many rules apply you go crazy following them!!

We had a sea view room with terrace which I would recommend.

but sunny and the roof terrace lovely but as others say no shade ( too high and a bit windy for umbrellas) .

It did not disappoint and provided excellent breakfast options, very comfortable memory foam beds, great roof terrace and sea views from the room were terrific.

but adequate enough x 2 on the ground floor & plenty of jacuzzies on the top terrace which was a nice touch, fantastic views, plenty of sunbeds never felt crowded.

The spa pools and views from the rooftop terrace are an added bonus.

We particularly enjoyed the roof terrace and the snack bar menu for lunch.

Hot tubs - I was extremely excited to be able to go in the hotels 6 ‘hot’ tubs on the roof terrace, which looked absolutely amazing!

The highlight for us was the rooftop sun terrace and bar, the views were fantastic from there, unlike the pool area downstairs which had very little sun while we stayed as was quite overlooked.

Breakfast each morning was a highlight of my stay - either dining on the terrace in the sunshine with the fabulous view or indoors.

but why are the towels on the main reception??

The bedding/pillows weren't changed during our 7 day stay, neither were the bath towels, which is mind boggling, as they were constantly damp.

You have to go to reception for towels and then go all the way up 5 doors to the roof terrace, surely having towels upstairs would be a good idea?

beds are very comfortable all looking good tv bathrobs etc.linen and towels changed daily how ever the deep cleaning not so good the floors and sides wast cleaned correct and tyles in toilet not cleaned so disappointed all the outside superb pools jacuzzi facilities spot on.now to the food and drink and staff the breakfast was all good a wide variation the dinner time meals are also good

but didn’t try this
Just had to ask for towels, maps etc and didn’t explain local area

The only real negatives about the hotel is that it feels tired, the rooms need some refurbishment , the towels were threadbare.

Could only get a sun bed on one day of the weeks holiday as hotel allows towels etc to be placed to reserve.

but we aren’t all likely to steal a towel that’s been used and washed many times.

When you request anything for your room like a new towel or shower gel you tend not to get a reply.We found we had to back it up with a call to reception and then it took ages to get sent to the room.

You have to pay deposits for the safe (which is unusual) and for the use of towels for the pool (which is very disappointing) and changing your towel costs!! !

We did not go round the pool area or rent any towels as we had only booked for 5 days so had a lot of exploring to do, then we were off to Barcelona, the Torrevieja, so we already had everything we needed.

The only downsides were the room being smaller than expected and the hidden costs for the room safe, pool towel rental, and minibar.

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