No restaurants or bars or much else apart from the adjacent convention centre near the hotel within walking distance (not in winter anyway! ).

The hotel is conveniently located next to the convention centre.

We stay every year and attend the New Year's Eve celebrations next door at the Ajax Convention Centre.

This was a very comfortable stay, super close to the convention centre.

Great place to stay if you have a function at the Ajax Convention Centre.

Good hotel to stay at if you have absolutely anything at the convention centre.

We attending a wedding at the Ajax convention centre, this hotel was super convenient.

If you're attending a wedding (or having one) at the Ajax Convention Center I would highly recommend this hotel.

As we were having an event across the private street at the convention center, it was also perfectly located.

We decided to stay here as it is so close to the Ajax Convention Centre where are neice was getting married.

but great location for any events at the Ajax Convention Centre and there are a lot of other restaurants and stuff in and around the area that are easy to get to

It was the perfect location to stay to attend the gala at the Convention Centre next door.

Easy to find, it's right off the highway and near the convention center in Ajax.

Location is perfect, highway, shopping, Convention Centre, all right there.

I stayed for a convention next door so it was a very convenient location.

Will definitely stay again my next meeting at the convention center next door.

Stayed here when I had a wedding at the convention centre.

It's convenient, as the Ajax Convention Centre is right beside it and that's why we stayed.

This is the usual Hilton Garden Inn which is clean and modern located next to the convention center.

On top of the price they post a sign saying “complementary breakfast will be charged a 15% gratuity”.

They charge $13.95 per person for a small breakfast buffet, which was disappointing and not very appetizing.

Weird foam floating in the hot tub in the pool area, not enough hot water for my wife and I the morning of our departure, mold on the caulk in the shower, stank in the air, double charged at breakfast. .

To their credit they offered us another beer at no additional cost.

Yes, you may charge my credit card the $4,506.57 that we owe.

We were told twice it was a 10.95 special and we were billed 24.00 for a small pizza.

they charge $13.95 for breakfast, you have to buy everything, charges for extra things

As we walked in late night the hotel has you scan your card to enter as a security measure. Yet the front desk clerk implied we weren't supposed to be there as he said in a snarky voice, "do you even have reservations here?"

Rude experience, hhonors points room assured nothing put oin card then subject to demands about funds to be chzarged and held as if I was doing a pre pay, which even still then Ive had better expoerience with pre paid bookings who are upfront abpout security holds and charge at chekout everything else added.

I checked my credit card statement when it came in and they had charged me $200.

Its a little unfair to charge extra for less space.

Infuriated I went to get new key cards and was met by another crew of drinking people from a bachelor party or something in the elevator.

You can guess what happened when trying to charge something to my CC a few days later . .

K-Cups came with room and more could be asked for no extra charge.

Around 10pm I went out for a smoke, to the exit closest to the elevators, to find out that key card would not open the door and I had to walk around the dark building to the front entrance.

They practically ignored us except to take our credit card.

The lamps on the nightstands had outlets in them so you could charge your phones.

Stayed at the hotel for 1 night on business and was pleasantly surprised with it - the staff are very friendly - both reception and restaurant staff.

Clean and friendly service at the Hilton Ajax

Staff upon check in were friendly, understanding and very helpful.

Friendly, comfortable and professional place to be.

It is user friendly and a seamless process!

Friendly and efficient staff, always sparkling clean.

The staff were all very friendly and accommodating.

Staff was friendly - kitchen closes early so only snacks available are at the gift shop.


My stay at this hotel was excellent and the food amazing the cleanliness of my room was very good and the staff were very helpful and friendly fast check in and out restaurant staff were all great and friendly as well

Frequent sanitizing of lobby and doors and elevators are a safe guard.

but I sat in the lobby instead and it was just as good - maybe even more enjoyable.

I enjoyed how coffee was available in the lobby beginning at 4 AM.

Beautiful foyer, wonderful staff, immaculate rooms, quite, very nice dining room.

We arrived in the lobby to see 3 teens wrestling with each other.

However, where this hotel falls short is when it comes to the restaurant, located in the lobby of the hotel.

I really liked the food, lobby, rooms and how close it is to many good entertainment options.

Pool and hot tub were nice for the kids, and they enjoyed free fruit in the lobby.

I also hope the whole chain will consider offering only the water from the large containers in the lobby, rather than bottled.

There is also free coffee in the lobby in the morning which I definitely appreciate.

We arrived to warm cookies and lemon water and coffee/tea in the front lobby.

The lobby is lovely, clean and the food is very good too.

Starting from the convenient location, modern lobby, welcoming staff all the way to great breakfast and awesome food in the restaurant.

"Very much appreciated the coffee in the room and in the lobby.

The lobby and restaurant are very nicely furnished and decorated, friendly, colorful, and inviting as is the whole place.

Pleasantly surprised by the lovely lobby.

The group continued to party until the early morning hours.

though it was a bit noisy - which was no fault of the hotel - the hockey team parents on our floor seemed to be having a party on the floor - and thankfully the party did break up at a reasonable hour.

Too bad, it would have made a nice exit gift from our party.

Of course, unless there are wedding parties going on.

but avoid a room on the highway side, it's very loud.

A hockey team rolled in - decided they were the 'only' guests in the hotel - yelling - playing 'hockey' -running up & down the hallways- b/c 'they are a hockey team'.

although it's very small (OK for kids to play around in).

but a little loud being by the elevators.

Then noisy guests started coming back from parties and could not sleep till 3am in the morning.

There was a loud party across the hall -- some sort of professional convention after-party.

Hotel was 98% full with hotel staff very minimal for 98% full, every floor partying till 4AM and housekeeping knocking on your door at 7:45 am even with a do not disturb sign on the door.

The nature of my stay unfortunately was for a family funeral and we were a party of 8.

The main downside was the very loud air conditioner.

They were loud and had the TV on super loud and were partying until 2:30 am.

Foul smelling room, broken room furnishings, heater not working, only one sheet on bed, mattress support broken, pool filthy, and second night no sleep from partying neighbor from the wedding held at the hotel.

The latter occurred at 2am when a wedding party (I suspect) came back to rooms a little too loud for their own good.

but this was already 1:00am I didn't see the party(s) ending anytime soon.we demanded our money back and left.

People jumped (nude) into the pool yelling at each other and were very drunk.

The first night we let it slide for the first 3 hours then at ten o'clock we called the front desk to complain about the loud screaming, yelling kids in the pool.

Then his lousy excuse was” I’ll have to call my tech guy and then he can call you to make sure your phone is ok”. Really!!?!?

after TECH SUPPORT gets you connected.Never had to call tech support at any other Hilton.Hotel sits directly beside a busy 8 lane highway, very noisy!However my last stay here I enjoyed the constant ringing of the fire alarms 3 separate times on my first night there.

but to call back the next morning and check to see if it was possible.

With the Hilton Honors app you can book your stay, pick your room, avoid the front desk completely and use your cell phone to unlock your door.

the housekeeping department returned my call and said no problem just stop by and they are here to pick up,, ( i would think they would know that i stayed there BECAUSE i was from out of town,, not a hotel that ,,shall we say rents rooms by the hour,,,so a 1800 Km trip for a couple of phone chargers was not happening).

The staff needs to pay more attention to people in front of them verses people on the phone, as I was made to wait for a while checking out because someone was on the phone (business not personal).

Young lady on the phone seemed as if she was reading the script when conversing with me.

Calls to the front desk and housekeeping resulted in busy signals.

Everything during our stay at this hotel was fine (check-in, cleanliness, bedding and linen of the room, elevators, hallways, etc), except that when trying to contact someone at the front desk's phone absolutely no one would pick up; absolutely no one.

but then the next day we discovered that the phone was missing.

I had to leave this hotel, get on my cell phone, and try and find another hotel on a Saturday night at 3;00 pm, and it cost me twice as much money .

I spoke to the housekeeping manager, manager and general manager and they still told me the room was used and they found evidence and refused to look into it more and hung the phone up on me and I still got charged.

Noise: Were placed in a room directly above their banquet hall where the noise was deafening until 1:00 a.m. After several calls to front desk, they promised to turn the noise level down(never happened) When I asked to be moved, was told that they were completely booked(which I found out the next was also a lie)

I've been frequenting the Hilton chain(loyally) for over 23 years and have referred hundreds of my clients to them.

though I was called back by expedia that day after a dropped call?

Once on the elevator with a bartender, one staff, and a security guard, I was told they would be calling the police soon and evicting guests.

You can checkout automatically from the room phone to avoid having to stop at the front desk.

Excellent stay experience, kind and prepared staff, comfortable and clean rooms.

 my room was very clean and very nice I was so pleased with the service that I received at this location.

The staff was excellent, the room was clean and well furnished.

Treated very well and rooms were clean and quiet, breakfast was excellent lots of choices, very friendly staff, close to facilities, Resturant’s casino, shopping.

Hotel was spectacular in every way from checking in,  rooms were clean, staff were friendly and helpful and the food was delicious.

The room was clean and comfortable, the staff was knowledgeable and helpful and the food was very good.

Arrived 1 hour after check in time to find out only a couple rooms were clean and ready for check in.

Room was greatly designed,  staff friendly, super clean room and hotel!

Rooms are clean and well lit and front desk was accommodating

And since I like to read, the only thing to sign was for parking, non smoking, and deposits,

I point out the sign and she says ‘that’s just a sign, there is no smoking here’.

Restaurant closed from 11am to 5pm was a nuisance since there is nothing within walking distance if the weather in nasty.

Room smelled like someone smoked a box of cigars.

The bathroom smelled musty and the ceiling fan did not work.

The one room we didn't even stay in and to boot we don't smoke!

but the new blanket was just like the last one, minus the bleach stains.

but the room was EXTREMELY scented to cover up what appeared to be foot smell in the carpet.

Standard Hilton room except the hotel is under construction and our entire floor had an off putting smell as a result.

There is no smoking in the entire hotel so that rocked.

no challenges with hot water, our non smoking room smelled of smoke or was quite musty, no one else in group had any problems with the rooms.

however there was a terrible musty odor coming from the carpets, and windows couldn't be opened to air out the place.

but there was always an attentive member of staff ready to help you behind reception.

but the most important aspect is the staff who are really superb, shout out to Leslie at the front desk who seems to anticipate your every need, but the whole team is really first rate.

Several rooms available for teams to gather after hours, food at the restaurant is great quality and the staff are terrific.

Both were pleasant, professional and understanding of our request.

Ukrainian lady checked me in, extremely professional and courteous.

I find that slightly pushy considering check out is 11. Breakfast.

I was able to have a wonderful sleep and retrieve anything that I needed at the front desk.

Design, Archibald Orchards & Estate Winery, Palmer Park, Gladiators, Dominion Heritage School House Museum, Amici Spa, SilverCity Fairview Mall Cinemas, CF Fairview Mall, Fairview, Skyer Beauty Spa, Elly8.com Limousines | Air Travel | Private Jet Charter Company in Toronto, Elly8.com Limousine | Air Travel | Private Jet Charter Company in Toronto, Elly8.com Limousines | Air Travel | Private Jet Charter Company in Toronto, Limousine Worldwide Directory, Warrior Muay Thai, Parkway Forest Community Centre, Tyrone Mills Limited - 1846, Joey's World Family Indoor Playground, Chronicle Brewing Co, Sandra Ainsley Gallery, Scugog Shores Heritage Centre & Archives, Seneca Pub, Becik Taxi, Toronto Soccerplex, Redman's Antique Barn, Goodwood Golf Course, Dentonia Park Farm, Dentonia Park Golf Course, The Yarn Guy, Price's Country Market, Black Bear Pub, Muddy York Brewing Co., Muddy York Walking Tours, Boston Pizza Major Mac & 404, Stephen's Gulch Conservation Area, Scugog Shores Historical Museum, Sun Wellness, Toronto Caribbean Carnival, Betty Sutherland Trail Park, Looking Glass Adventures, TKTO - Toronto Knife Throwing, Cathedral of the Transfiguration, Charcuterie Board Workshop, Brunswick Bierworks, Kanab, Hand & Stone Massage and Facial Spa - Toronto Beaches, The Feathers Pub, York Mills Spa & Wellness, UTOvacation, UTO Vacation, R.C.

Staff was kind and courteous upon arriving.

front desk staff was great , the maid in the hallway gave me extra toiletery with a smile when I asked and the breakfast people were also great .very clean , quiet and good night sleep 
minor issues were fridge and coffee maker not working

Hilton Garden Inn Toronto/Ajax

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Many of the guests were family's with sports teams.

We are a family of six and the two bedroom suite was perfect to allow us to have our own space, our own bathrooms as well as the ability to make small meals in the kitchenette.

My family has stayed now several times at this hotel.

Design, Palmer Park, A Hot Rock Sauna Spa, AL MADEENA TRAVEL INC, Gladiators, Joey's World Family Indoor Playground, Tyrone Mills Limited - 1846, Dominion Heritage School House Museum, Chronicle Brewing Co, Amici Spa, SilverCity Fairview Mall Cinemas, CF Fairview Mall, Fairview, Skyer Beauty Spa, Elly8.com Limousines | Air Travel | Private Jet Charter Company in Toronto, Elly8.com Limousine | Air Travel | Private Jet Charter Company in Toronto, Elly8.com Limousines | Air Travel | Private Jet Charter Company in Toronto, Limousine Worldwide Directory, Scugog Shores Heritage Centre & Archives, Warrior Muay Thai, Parkway Forest Community Centre, Redman's Antique Barn, Sandra Ainsley Gallery, Price's Country Market, Seneca Pub, Goodwood Golf Course, Becik Taxi, Toronto Soccerplex, Dentonia Park Farm, Dentonia Park Golf Course, The Yarn Guy, Stephen's Gulch Conservation Area, Black Bear Pub, Scugog Shores Historical Museum, Muddy York Brewing Co., Muddy York Walking Tours, Boston Pizza Major Mac & 404, Sun Wellness, Toronto Caribbean Carnival, Looking Glass Adventures, TKTO - Toronto Knife Throwing, Betty Sutherland Trail Park, Cathedral of the Transfiguration, Charcuterie Board Workshop, Brunswick Bierworks, Kanab, Hand & Stone Massage and Facial Spa - Toronto Beaches, The Feathers Pub, R.C.

The property was clean and quiet, which as a family is what we wanted.

By staying in a hotel room for 2 weeks, I truly felt that I was doing the right thing to protect my family and community.

You quickly become part of their Hilton family and they go out of their way to do so.

The 2 bedroom suite is perfect for families.

You are an example to the industry..This hotel is a hidden gem with all the amenities that go above and beyond what any family could desire in a stay for leisure.

Great for families and for guests staying longer (kitchen with appliances).

We had a family event in town and had several rooms booked.

I would recommend this hotel for business travelers and families alike!

Would definitely stay here again and recommend it to families.

We would highly recommend this hotel for business or family travel.

My daughter requested a hotel sleepover party for her 10th Birthday; Homewood Suites is my family’s go-to hotel choice and this location did not disappoint!

All the extras from a complimentary gift wrapping station to free wifi made this stay while visiting family for the holidays a wonderful experience.

Bonus is the evening supper M-Th where your family can eat right at the hotel.

We were a family of 6 in a 2 bedroom, 2 bathroom suite for 7 nights.

If you require accommodation for a family group, some with children and some without, this hotel's suites and large rooms are perfect.

Our family stayed here while visiting at christmas time.

There was lots of variety at the complimentary breakfast.

And the complimentary breakfast was awesome!

Breakfast was included; made self serve waffles with fruit coffees and juices.

I loved the free breakfast, free coffee station, and free evening snacks.

The first day the complimentary breakfast included boiled eggs - which were great.

So conveniently located, free parking and breakfast included.

Breakfast was pretty good, the bacon seemed to be a higher quality than the other hotels that offer complimentary breakfasts.

Complimentary breakfast is always appreciated and the pool is great for kids.

Beds and pillows are so comfortable and the complimentary breakfast is better then a buffet restaurant.

We took advantage of the complimentary breakfast and enjoyed the kitchen in the suite.

Breakfast included is very good with a large selection and lots to go around.

The included breakfast is one of the best around.

They also offer a free breakfast so I had that in the morning.

As always -- enjoyed the complimentary breakfast.

The hotel includes a fantastic free breakfast that offered two different kinds of eggs (or an egg sandwich on a croissant my second stay), fresh fruit (whole and cut up), potato hash, juice, and coffee.

The complimentary breakfast good, delicious and healthy.

Complimentary breakfast with an evening reception on selected evenings.

The check in process was smooth, the front desk was friendly and helpful and the hotel and amenities were clean.

The hotel is welcoming and the staff is friendly.

however was very friendly and tried her best and we realize these are not ideal times with Covid restrictions in place.

The service was excellent and it was so nice to have a hot breakfast and friendly faces each morning.

Staff at the hotel were very friendly and helpful

I was greeted by a young man at the front desk that was polite and friendly.

The staff was very friendly and accommodating.

Friendly staff, well appointed rooms, the event rooms were great, and the food was decent.

There’s also a park nearby. The friendly, courteous staff — from the front office (thanks Ally!)

The service was outstanding - very friendly and supportive.

from Location to very clean facilities, friendly staff, quiet and good breakfast.

The hotel was immaculate and the front end staff were very friendly and helpful.

The front desk staff were friendly and check in and out was seamless and convenient.

but the 2 employees running the breakfast area were so kind and were doing an absolutely AMAZING job keeping everything refilled and were so friendly.

Staff are very friendly and aim to please.

House cleaning refused to take the bottle from the room, as well the manger did not call me and follow up as requested.

Pillows , bed sheets , comforter (if you’d call it that) is from an old basement.

It was us who called him to find out what he is going to do (he said he'll investigate and call us to let us know the result).

but Manisha didn’t answer the phone, she ignored the calls and went home for the day.

Now to top it off we are heading back to Ottawa and my sister's phone rings and the front desk indirectly accuses her of stealing the bedding.

When booking, you should call the hotel directly.

Nice that there were extra blankets and pillows in the closet so we didn't have to call down for more.

Sausage patties or what they tried to call sausage were a 16th of an inch thick and cold.

He followed up later with a phone call to ensure we were completely satisfied and apologized again for the delay.

Kaitlin overheard me and alerted Nitanth who rushed out into the snow storm without a coat carrying a mobile car battery charger.

I would strongly suggest to call the hotel directly to make a reservation.

Hotel and rooms were clean and set up well with plenty of space.

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