All other hotels have their pools and breakfast areas open.

It’s a 2/3 star property at most for the area.

excellent breakfasts and the area is safe and close to shopping centres.

The hotel is easy to access, lots of restaurants near by, small pool area with hot tub, our room was a junior suite, fridge needed to be levelled

we will visit the hotel again when back in the area.

Nice pool and hot tub - was only 2 towels in pool area for guests.

however is watching the lady manning the area eating the food!

Best place in Area to stay.Great price, Staff, Rooms and free breakfast.

This hotel was in the area so we figured we'd give it a shot.

We stayed here because it was one of the few places with a hot tub in the pool area.

Second time staying here and quite frankly this place is my new go-to spot for stop-overs in the Toronto area, given the combination of price and amenities.

Last year they remodeled the two stairway areas with flooring and new wallpapaer

Which is theory was great (had a small kitchen and eating area)

Enjoyed breakfast, nice area to sit have coffee and eat.

We would definitely choose this hotel if we were in the area again.

Very close to 401 
Clean room 
Includes a variety breakfast 
A pool that is great for a small swimming 
Staff friendly and in the know about what is going on in the area 
Almost next door to 10 pin bowling and a large complex where many wedding receptions have been held

Would definitely recommend this hotel for those looking for an affordable night stay in the Pickering/Oshawa area!

If I am to visit the area again , I'd be sure to consider this hotel.

We had 2 rooms were both just discussing and stinky needs major over haul everything so outdated bath shower so disgusting and stained.

The outside is awful, the inside is awful, the bathrooms are awful.

It smelt of old smoke, the shower head was broken and they didn't have enough clean towels to give us enough for our family to shower.

The bathroom, had cigarette burns throughout, the fan was hanging out of the ceiling and didn't work, and the carpeting was stained and disgusting, shame on management to keep this place open.

The room was very dirty with fish scales all over the sink, countertops, table, chairs.

Paint peeling in bathroom, Office chair that was disintegrating and dirty, TV remote held together with duct tape and the TV did not work at All!

However, having stayed at many other hotels where the amenities are open, their excuse makes no sense.

Peeling wallpaper everywhere, holes all throughout blackout curtains, carpet made your feet black, rust & mold all in bathroom, the desk chair looked like they pulled it out of the dump, the rooms are sooo old & outdated.

Peeling wallpaper, blackout curtains dull of holes, drywall mud all over bathroom walls, rusty bathtub, stains on carpets, bathroom ceiling peeling, smelled of cigarette smoke and Marijuana, bathroom had several signs of cracking and dirty/mold trim.

I cannot believe that we were still charged as much as we were for a bed and a shower.

There was mold in the bathroom, and the tile was disgusting.

No room number on the outside of the door and rust or brown stains in the bathtub.

I had to ask the housekeeper come in to re-clean the room the desk had crumbs all over it the carpet was covered with glitter and crumbs she had to re-vacuum the mirror that’s by the one bed was splattered with some kind of liquid all over it.

I had mould in my bathroom, stains all over the carpet, broken and run down furniture, broken lights etc.

but I know it was the mould I found in bathroom.

My room and bathroom were very dirty and poorly maintained.

Expected amenities such as shampoo and conditioner were not provided and difficult to find for staff when requested.

The bed and pillows were lumpy and overly soft.

The multicoloured comforter on top of the beds appeared not being washed.

Both beds in the room were less comfortable than the bathtub, the pillows like air-filled bricks and the windows allowed as much noise through as it did air.

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Good thing I brought my own sheets and pillow from home because sheets on the bed had not been cleaned.

After thoroughly checking the bed / room for bugs, I did end up sleeping well as the bed was comfortable.

This was a great stay and staff was extremely friendly and helpful beds surpsingly comfortable I would recommend this hotel to anyone simply based on the friendlyness of the staff also offered a good breakfast and great value

Room was clean, bed comfy & quite quiet considering the 401 is so close.

The only good things from our stay were that the beds were comfortable and the WiFi was good.

But, the bed was comfortable and it was clean.

Close to a major highway, good value, beds are very comfortable for a good night sleep after traveling such a long distance.

Nice hotel room, bed and pillows were comfy.

The beds will make you sleep longer than you usually do.

It’s a decent hotel, booked a king bed suite

The bed was comfortable and the pillows were soft.

Lots of pillows supplied for your leisure activities.

Staff were very friendly, continental breakfast was actually better than many others we have had.

The sign out front of the hotel and the website still advertised a pool and hot continental breakfast,

Breakfast was bagels, hard boiled eggs or stale muffins.

Will thank you for looking after us, and the delicious recomendation on Pizzaco!

Office chair is broken staff is nice and friendly breakfast is good and has a good selection tiles are chipped in the washroom close to the highway a few restaurant nearby lots of parking visible from the highway

The staff was very warm and welcoming,  and despite COVID, I had a very enjoyable breakfast that was served to me.

Barely worth $120/night even with the pool and free breakfast.

it gets busy here   lot of out of town company book in here..continental breakfast is good hot food.

beautiful pillars and breakfast was lovely lots of selection and hardly anyone in the lobby.

Breakfast was very good with hot and cold food being replenished.

Breakfast was great & lots to choose from.

The Kitchen ran out of bacon and eggs on Days 2 and 3 of my stay and instead offered two large trays of sausages, waffles, and toast.

Breakfast was missing hot eggs, plenty of sausage

Stayed two nights ago with family, kids enjoyed the pool followed by a good sleep and breakfast was good.

but the manager won't answer his office phone but he is around according to the receptionist..

After leaving the manager Michael Mason had called to tell me that I smoked in the room and there would be a charge on my visa of $285 because of this.

with any luck you'll bump into rob the night desk manager.

but its apparent the management couldn't give a sh*t to try and fix it.

I notified the manager on Tuesday of the lack of service and i needed to call him on Thursday the day we left to remind him again.

When I went to checkout the manager was not in and I was informed that he wouldn't be in until after 10am.

Not impressed with management stating that we couldn't change rooms since they were "fully booked"

Told to call manager at a later date it was his day off, no one else to speak with..

Management reluctantly agreed to call the police after several requests and after more than an hour.

When I arrived at the hotel, the manager on duty (Michael) and other concierge were having a discussion and didn't acknowledge my arrival - perhaps they were very busy.

Why would the person at the desk tell us one thing and the Manager another.

When my teenage son was going through some Internet connection issues, Mr. Mason (the manager himself) & a clerk both dove into the problem and suggested solutions.

I had to ask the manager later in the morning and he informed me that there had been a change in suppliers and old supplier came and took out their machine and he wasn't sure when new supplier would deliver a waffle maker.

After showing the manager on duty my confirmation he tried to find another room.

The manager did not seem particularly sorry and we were not compensated in any way.

She said: there's the manager's card if you want to make a complaint.

I called back and the manager was not in. Really?

Management will also not do anything if you complain about this so make sure you put the do not disturb sign or your going to be up early.

Rooms are not clean, staff was rude when we asked to be changed to a different room, and the manager, Michael, never addressed our concerns.

The breakfast provided was pathetic, the only "hot" items were a bagel or toast if requested.

We asked the front desk if a small group of people could sit in the lobby as to not disturb other guest and were denied.

We left the hotel and came back about an hour later, and asked if we could book the pool.

When I asked for a non smoking room I was given attitude that 'I had a pet with me".

Staff were non responsive and passive with requests some of which had to be followed up on 3 times.

My daughter now in a state of shock called asked how long until I was back as she was being threatened to get kicked out.

I asked him what the plan was and he told me he would call me in my existing room.

At checkout, I asked that the cost of the dog ($25) be taken off the bill.

Stayed last Friday and Saturday for a family wedding  installing carpet was more important than cleaning room after 2 requests  Arrived at 2am Sunday to unmade room  Promised to clean twice and never happened

She asked if I had put it near my phone (which I had while it was in my pocket) and said that was what was causing the issues.

but when I asked if we would be charged for the previous week she said - there most likely wouldn't be a charge because the system doesn't have a credit card listed on it.

The stay was great,however, the night lady at the front desk was very rude and oblivious when asked for a remote for the tv.

I asked why mine 1 person was so much more their answer was business room I said I didn't request it so they gave me a 10%.

I asked desk staff and received a shrug because she didn't know why that would have been,

We asked housekeeping for extra coffee, they left us none.

she said she  would give it to me next time if I asked???

Daughter was competing early in the morning, asked for a later check out of 1:00 pm so she could sleep in and we would checkout after her competition and was told it's 10$ extra.

Upon checking in I requested to move to non-smoking

On top of this the fridge froze our food.

but it was great that they had a staff member preparing and bagging the food, to prevent people from touching the food.

Went back to the front dedk and asked if there was a pizza restaurant that he could recommend.

Friend recommended Chasers Restraunt Oshawa we were thankful to find a place to eat as almost nothing was open to serve meals on Christmas Day.

.and i had food i needed to keep cold.. crossing fingers it gets cold again.

You also have restaurants, gas stations just around the corner.

Close to restaurants & coffee shops as well as a mall within 5 blocks.

room service was really good and I enjoyed my stay overall!

Parent and coaches have parties with all the pizza and veggie trays for the kids in the halls using the tabbles from the rooms.

It's just past (or before, if you're westbound) the multilane madness of the 401, with easy access back onto the highway and the restaurants of Thickson road.

The rooms were very clean,the beds are very comfortable, the breakfast had a good selection of foods, my kids loved the pool & the adults enjoyed the hot tub.

The room was very conveniently located and the breakfast was hearty and tasty.

but I could still smell cigarette smoke in the room.

From the dirty, mouldy rooms with holes in the walls to the desk chairs falling apart and decor from the 1980’s.

Hotel smelled like a mix between a gym locker room & cigarettes.

I was put in a smoking room without given notice that was the room I was being put in.

The room was filthy, floors damaged, broken exterior door, half the rooms power outlets didn’t work, trim coming off wall, shower curtain heavily damaged, blank out curtain on patio door damaged, smelled like cigarettes, bugs in bathroom.

The room smelled like old cigarette smoke.

Room smelled like cigarettes and chemicals as if the room which claimed to a non smoking room previously was used for smoking and they tried to cover the smell with harsh cleaning chemicals.

Rooms smell bad, carpets in room are gross and feel wet, bed sheets were wet feeling as well.

Lamps rusted and shades dirty and ripped, mold in tub, rust all over towel holder, shower wasn’t working properly, bathroom hadn’t been cleaned fully, dirt on bathroom door, woken up at 3:00 by drunk girls that looked like prostitues, tv channels hard to figure out, non smoking room

However, once we checked into our room it smelled of smoke, was missing some of the bathroom supplies, and there was cat hair between all the sheets, etc.

but people must have been smoking in their rooms since the hallway really smelled of cigarette smoke.

But that’s about it, our room smelt damp and was very dated.

Unfortunately, we had to stay in a smoking room as that's all that was available.

I think the first floor is reserved for the smoking rooms,

I didn't even realize that hotels still had smoking rooms!!

They had given our room away and were only able to offer us a smoking room with fewer beds than we had booked.

This should be noted by the hotel staff when booking, that some rooms on the first floor are smoking rooms.

Our room smelled and had stains on the floor, furniture and curtains.

Travelodge Oshawa Whitby

request

management

room smell

bathroom

area

restaurant

We had five rooms booked for a softball tournament.

My kid had a basketball tournament in the area.

This hotel is an easy 9min drive to the Iroquois Sports Centre - great for hockey or lacrosse tournaments.

We stayed here for a hockey tournament and couldn't have had a better experience!

Staff was friendly and the continental breakfast was great room was clean and location and parking was good will stay again when visiting the area and like to collect my BW points .. would recommend for your stay if your in town for a sports event as well

We stayed far from the areas where sports teams and bus tours were so our room was quiet.

The location was good as well for shopping - literally just a few blocks away from Oshawa Centre and down the street from the hockey arena.

We stayed here during a lacrosse tournament, with 4 age 16-21 girls in each player room.

but had been dominated and picked clean by the hockey team, which despite being clearly up late, we’re at breakfast at 7AM.

+ yuk yuks venue
+ hot breakfast 
+ excercise Room
+ fridge and microwave 
+ helpful front desk (showed how to get to excercise room)
+ elevator access to 2nd floor room,

Just stayed here with my kids for our lacrosse tournament.

conference rooms were fairly spacious for activities.

close to shopping mall and outlet centre and  hockey arena, comfy bed.

We were there as part of a hockey tournament.

There were a number of sports teams staying as well

Very clean with extra towels a must for so many showers between games.

The Gym was very nice and clean with towels provided for your workout and there was a nice sized tv approx 40" to watch the leafs game.

Booked by our team for Provincial Ball Hockey Tournament.

Very close to the venues where the celebration was celebrated.

Very convenient close to Oshawa shopping venues.

Also, the lady at the kitchen was super nice and friendly, the meal was also good and was a good fit for breakfast.

Hotel is very clean, breakfast is fabulous.

On the plus, hotel staff was very friendly and breakfast was decent.

Clean, comfortable spacious rooms, good breakfast, friendly staff.

The one good experience was the free hot breakfast which we thoroughly enjoyed the two mornings we were there.

Clean rooms, friendly staff, and free breakfast!

CONS- While the breakfast buffet offered a large selection,  the hot items were only luke warm.

Tasteful breakfast offered during the whole week.

I had a very filling breakfast in the morning and I was honestly shocked at the variety that was available.

Every thing was excellent from the hotel staff to the breakfast!

Some pros and cons,
Pros, very friendly staff, good amt of food for breakfast that you take and heat up yourself, easy access on and off 401.

Breakfast in the morning was great - choice of cereal, eggs, sausages, waffles, muffins, croissant, fruit, yogurt.

There was two different kinds of omelettes, potatoes and sausage patties as well.

Usually it's a continental breakfast, a few muffins or bagels, and coffee.

Cheese omelettes on the complementary breakfast, nice touch.

We had a great breakfast and there are many options for everyone.

The location is convenient for the GO station.

This location was a convenient place to stop and was everything we have come to expect from the BestWestern Brand.

Just a few minutes walk to the GO, its location is perfect.

This location is great lots of room for parking and a little out of the way from the Toronto rush.

This location became home for over a month and the entire staff made it a wonderful experience.

Very convenient location in Oshawa for train, highway travel.

Nice location with ease to road and vehicles 
friendly workers, calm place, good service.

Great location and overall excellent hotel.

Although it was a reservation made for convenience due to our plans and the inclement weather forecast, we could not have chose a better location.

The location is  a wasteland between the industrial area and the 401.

Clean hotel, great customer service, comfortable bed, fast Internet, delicious breakfast of hot and cold items with large selection, good parking, quiet location

The only thing missing at BW Plus that I wish they had is the cable channel MSNBC.

The location was close to the highway yet was quiet in the room and you do not hear the traffic.

Located just off Exit 415 of the 401, it was a perfect location for restaurants (we went to the Milestones in Whitby) and for an early morning drive to Ajax to attend our event.

It's conveniently located about 1 km from the Oshawa Go-Train station (which is why we chose it).

Good priced hotel,  conveniently located close to the go station, friendly and helpful staff, inclusive breakfast with a great variety pastries, waffles, eggs, sausaces ect, we had a double queen room and it was spacious with a microwave and small fridge

The room, was run down, shabby, had an stale smell (we wereable to open the window) The wall and ceiling were damaged, the air conditioner smelled, the wire on the telephone was hanging off the wall.

Broken furniture, unable to close the bathroom door, phone not working, crumbs on the floor.

The bathroom headstand pushed up in the corners there was hair caught under the door and there were no grab bars or nonslip mats in the bathroom and when we went to call for assistance there was no phone in the room.

I asked for a price, and one was given over the phone.

He was relentless working with a broken pliar and a staple pin, while attending to guests, phone calls and and trying to fix my necklace in between all this.

but in November, not much call to use it!

..
- crazy stairs for checking in
- room phone dead; informed many times 
- desk clerk not at front desk and did not answer desk phone

TV was broken, Phone was broken, (they said they could not fix them, and I would get use to the huge black spot in the middle of the TV screen) Closet door was broken, bathroom ceiling falling apart, Internet kept crashing, no cell signal.

We asked front desk and they said to call the company.

It was hard to find one where to charge the phones.

I have at least my phone and tablet to recharge, where am I supposed to plug them? ?

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