Also, I’d like to comment that all the cooks at breakfast could cook an egg while you waited and there were English sausages which isn’t always the case at 4* hotels.

Just one point at breakfast there were pots of coffee available

There's an egg station which is fantastic and will do eggs any way you want.

Just returned from a very good holiday we had room 226 faceing the pool and sea view this was our 2nd visit to this hotel Drinks very good and BRANDED if you ask eg Gordons gin   though tonic from the pump we liked our lunch time drink in the pool bar and ate lunch there everday      We have a moan for main resturant We could NOT get a WARM boiled egg for breakfast staff where puzzeled why hot, ok yes there where boiled eggs

Breakfasts on the other hand, were even better than we remembered, the fried eggs and omelettes were our favourite!

The buffet resteraunt, as with the majority of all-inclusive hotels, dont have much choice for fussy eaters.

The food in the buffet was excellent and varied - lots of different meat and fish options every day.

From the moment until the moment we left, the staff were so helpful and friendly (a special mention for Oliver the waiter in the buffet, he was so attentive and engaged with all of our family).

There's cava available at breakfast too if you like a mimosa to start your morning.

Little touches like mini fridge restocked every day and putting on breakfast early for those leaving early morning.

Buffet had lots of options and was good quality.

We were a family of 14, and we never got to all sit together at breakfast or dinner, which we have done previous years.

We ate breakfast & dinner in the main buffet most days - lots of choice for everyone including a dedicated children’s buffet.

Breakfast is the better meal, fresh eggs cooked to your choice.

Breakfast was lovely, fruits, yogurts, breads, cold buffet and hot buffet.

The scrambled egg was a little cold so I got an omelette made for me each morning which was lovely!

Breakfast was nice and lots of choice (breads, meat, cheeses, cereals and also fresh baked goods).

Little fella with glasses who I think works the night shift tried to explain what has happening, he subsequently ran off in a huff like some sort of petulant child and left the poor cleaners to try and sort.

The evening entertainment was very poor, not a lot of people even turned up to watch it.

Reception staff are poor at dealing with queries.

Overall, probably a poor choice on our part.

By the time the mini disco (and following ad hoc singing and dancing) is over the adults get an hour or so of some poor tribute act or a quiz.

Most of the time the food was only just warm and and there was a poor selection at the salad bar.

Also the choice for the children was extremely poor.

2 star entertainment wow so poor it let the hotel down.

however, the food in the Buffet of an evening was poor.

When the hotel’s website promoted a “unique experience”, I did not expect it to be a poor one.

More like 4 star hotel .food plates are never clean enough,foods are not great as you expected, very poor spa option(just bubbly water)if you planing to go sea for swimming water is to dark and sand too stoney, it’ is   not for couples more like family.

The only thing we didn’t enjoy was the speciality restaurant, the Asian was very disappointing and the food was poor, so much so we cancelled our reservation at the Italian the next night and enjoyed the buffet instead.

Entertainment was poor or perhaps not my cup of tea.

but other than that it was pretty poor and painful to watch!

The ‘professional’ acts we did see (the Disney show, a dance crew and the Spanish dancing) were really poor more suited to a 3 star hotel.

The hotel has tweaked a few things since the last visit for example the wi if was very poor last time

however dated (poor shower) and impossible to sleep before midnight due to the entertainment (not suitable for families with very young children).

Protur Roquetas Hotel & Spa

poor

Parking

Free High Speed Internet (WiFi)

Pool

The bacon also wasn’t the best, we do expect Spanish bacon when we’re in Spain,

The restaurant: some food was only warm, and most time have to wait for fresh egg dishes.

We bought milk at the supermarket and brought teabags and sugar up from breakfast.

We were all inclusive there was plenty of branded spirits available and San Miguel draft beer,wine and soft drinks and also cocktails, the food was plentiful although very repetitive,

The food was plentiful, so always something to eat.

Breakfasts were good, lunch by the pool of toasted sandwiches, chips and ice  cream good too, the evening meal wasn't to
our liking

Friendly and helpful staff.,   Very well set up for disabled guests, Breakfast consisted of the previous evening meal in some of the dishes , fresh fruit not being very fresh .

Food had a good variety at breakfast and evening time.

Food was plentiful with Always something you could eat loads of choice and always hot no complaints there .

SOMETHING TO CRITICISE, THE BUFFET, LESS VARIETY AND QUALITY WHEN COMPARING TO PREVIOUS YEAR.

Mornings for us then consisted of toast or fresh fried egg and fruit.

The food at breakfast lunch and dinner was outstanding there was a different theme every night so the food never got boring or repetitive my personal favourite night was Mexican.

I am also a Coeliac and require a gluten free breakfast, I pre organised this with the hotel, they sent me a lovely letter telling me that was all fine.

Food was plentiful and good, my daughter is fussy

- great location right next to a beautiful beach
- transfer from the airport isn’t too long
- everything is spotlessly clean
- the food is varied, high quality and delicious
- the staff in all departments are excellent 
- waiting times at the bar are minimal and the drinks are generously proportioned
- there are always loads of sunbeds
- the entertainment is low key

even though the hotel was busy we never waited long to be served.

It was absolute Chaos - Extremely busy it was like being at faulty towers all you could hear was plates/cups smashing people walking into each other etc if and when you eventually find a table you have then joins the queues wandering around looking for something to eat - the bread is lovely

The pool was often not very busy so swimming was an enjoyment.

but as it is not a massive pool I understand in busy times its not ideal, My fish / son still had a great time playing in the pool minus his floats and a little splash pool for the younger ones.

(Our room wasn’t very clean and the pool area is filthy)
Yes, it is a very busy hotel with so many children and families on holiday, I understand all that

although it was busy I never saw a queue.

but be prepared for a wait for a bus as they are very busy on market day and 2 filled up before we could get on one.

👌 😋 The restaurant was very busy, which took a couple of days to get used to.

The bar was busy (lots of people were on All inclusive),

but very busy, beach straight out the gate, lovely little resort, caters mostly  Spanish tourist who I found d some very rude and especially to staff..

In the evening the staff do come and ask you what drinks you would like and they are bought to you, the only downside is if you want another drink it is hard to get a member of staff to get this for you as always busy cleaning up etc.

although very busy and it seems like perhaps not big enough for the amount of guests.

Pool is only quite small and gets really busy to the point you cant even swim

Only downside for us, the hotel was full and therefore very busy.

This hotel could be so much better - ie sort the smell of sewage spray areas to stop flies etc - There is only one canteen that is clearly not adequate for the amount of guests - then maybe have 2 sittings at meal times  ?

Only problem it seems that the entertainment is geared for the Spanish guests.

If your not Spanish expect to be made to wait to be served by the bar staff who serve all the Spanish guests first and who openly ridicule non Spanish guests, expect to be pushed out of queues in any of the (very few) shops there are and expect to be looked up & down and scowled at when you walk along the front.

but if you're a English speaking family with no Spanish it is really not the place we found that if you didn't speak Spanish you couldn't join in with any of the kids entertainment or the nighttime entertainment as this was all in Spanish also the bar staff tended to leave the English guests just waiting and serve the Spanish guests first

On the occasions that guests were just walking in and not having the towels I assumed that they hadn’t paid.

It is geared as a hotel for Spanish holidaymakers so in terms of the entertainment most of entertainment is in Spanish and I think this an area that could be looked at

but nice
Pool 4/5 - can’t take inflatables or balls in
Rooms 2/5 - very small for a family of 4
Cleanliness 5/5 - can’t complain
Entertainment 1/5 - all Spanish entertainment non existent entertainment for British Guests

Overall - 3/5.

It was so loud in the evening as many quests wasn't happy.

If you want a quiet relaxing hotel, Best Sabinal is not for you, both spanish adults and children were rowdy, police being called on one occasion and spaniard guests extremely rude.

but very much catered for the Spanish guests and not English.

The majority of guests at the hotel are Spanish and it’s rare to see other English families.

As everyone else has said the majority of guests are Spanish.

I did think that maybe 33% of guests were foreign, from all over Europe and the entertainment should have been directed to a more international audience.

but outside round the pool and bar  it had never been cleaned this was 10 30 in the morning  bins were  overflowing  with what is going on in the world right now this is unacceptable  to me this should be clean before  guests start coming down around the pool very disappointed

Mostly spanish holidaymakers who were rude and ignorant throughout the holiday.

Pool is nice enough, could do with being extended as it's a bit small for the amount of guests at peak,

Going to the restaurant was such a stressful experience due to the sheer volume of people, it was so noisy you couldn't hear yourself think, you could never get a table, the staff are so over worked the restaurant is not big enough for the amount of guests.

Negative points - poor welcome on arriving.

The Entertainment was poor for the British, it was all Spanish.

They did run out of ice creams and the alternatives were in poor condition, pity.

The poor staff were rushed off their feet.

Room very poor, no thinking re cupboards and why 2 massive queen beds?.

The night time entertainment is unfortunately poor, to the point that after a few nights we didn't even bother to go and watch it.

The soundproofing was poor, could hear coughing and sneezing from the next room very clearly.

His manner is very poor and bordering on ignorance.

however were poor quality, often stained and on occasions not replaced when left for exchange.

The evening entertainment was poor, seemed to be more geared up to Spanish pensioners.

however, coverage in our room was very poor and hardly worked - we could get no connection at all on the balcony.

This combined with the noise from the children enjoying themselves and a very poor sound system for the entertainment which is situated right in the middle of it all makes for a very un-relaxing time and one literally can't hear oneself speak.

The food in general was poor,cold, very few vegatables and those overcooked, very little choice and breakfast was worse.

certainly not..poor value on my oppinion and holiday spoiled by the bar servive ( or lack of rather0

obviously poor staff were rushing around looking extremely stressed.

The dining room service was horrendous with no organisation or queuing system, food was poor, cold and repeatitive, we were half board

I have to agree that this time I found the entertainment on some nights to be very poor, especially when they have Bingo followed by a kiddies disco with no children wanting to take part.

That was the good aspects, In general the service in both the dining room & bar was very poor, generally we waited an average of 15 minutes to order a drink at dinner, one meal we never got served at all, the bar was not much better, in fact we stopped using the bar, and left the hotel for coffee & drinks after our dinner.

Hotel Best Sabinal

guest

busy

Paid private parking on-site

Free internet

Main restaurant had a good variety of food every day for breakfast, lunch and dinner it also had a live cooking station with specials of the day options depending on time of day.

The quality of the food was a massive issue and whilst we can appreciate that people have different tastes in food we can’t see how this food would have been able to satisfy any family when the puddings being served were quite literally mouldy apples.

Buffet selection always something for everyone.

We had the lower one, where we were not allowed to use the restaurants in the evening leaving us to only have the buffet which was not appetising at all, leaving us to go out of the hotel and eat else where, and were given the cheap alcohol at the hotel. 2.

Buffet very basic, personally found the food quite awful,on the positive side the pool was great, plenty of sunbeds available and blackout curtains work well in the room.

There’s a huge variety of food that changed daily including freshly cooked fish, chicken and steak aswell as a pancake station.

Some of these restaurants were only half full yet the main buffet restaurant was very busy.

All hotels I have been to previously have pork sausages and decent bacon, just the basic.

One of the main reasons we love this hotel is the availability of a la carte restaurants on site in addition to the buffet restaurant.

- Ques for breakfast often 30/40 people right through reception area.

The main buffet restaurant, was okay, a little repetitive

Excellent drinks and snacks at the bar, always something to choose from breakfast, lunch & dinner meals and the pools were fantastic!

Breakfast (8am - 11am) is your typical continental, cereals, toast, pastries, meats etc, dinner (1pm - 4pm) and tea (7:30pm - 10pm) they serve a selection of hot and cold foods, they also have a grill station at the back on the restaurant which serves cooked meats straight off the grill.

Food - the meal times were Breakfast (08.00 - 11.00), Lunch (13.00 - 16.00) and Dinner (19.30 - 22.00), all local times.

The food is fine, typical all inc buffet, great snacks through the day.

However we did spend some time at the buffet restaurants.

The food was just one more part of the hotel that was just not  acceptable for a 4 star, this hotel at best could be considered a poor and very tired 3 star.

Wouldn't recommend this Hotel, staff not  helpful, poor quality of sleep due to lack of soundproofing in rooms.

We booked through tui and its very poor they didn't tell us.

but for the price it should of been included, I mean I asked for a bottle of beer and got told it wasn't included, now that's poor.

Only comment would be the AC units are outdated and don't work properly and the food was off poor quality with little choice for the kids.

Restaurants / food - main restaurant in my opinion, was poor.

Staff was not friendly or helpful in any way, we tried to book the Italian restaurant several days on site as the food was just so poor in the main buffet restaurant barring in mind it was 20 euro for adults and 10 for kids and all they was doing was sending us to reception they was sending us back to the restaurant

Alcohol drinks made with cheap alkohol (if are with TUI) with poor choice.

But the dinners were low quality in our opinion, foods often mislabelled, poor cuts of meat etc.

The food was extremely poor with very little choice and repetitive day after day.

but the whole week there wasn’t a decent meal on at lunch or in the evening very little choice and it seemed low quality meat, and you had to make sure the meat they where cooking was done as was twice served pink pork, if it wasn’t for the poor food choice and quality it would have been 5* but to go a whole week without getting it right once is shocking

Nothing to choose from, very very poor quality!

The food was both poor in choice and quality.

There was only 2 al a carte restaurants open during our visit, the Mediterranean which was really poor and basically the same food you can get off the Buffett and the Italian which was much better.

Cons
Very poor food - they need a lot more choice.

Other hotel negatives: dirty carpets, poor quality buffet food, a four-star hotel should have four-star food, very small food selection, Hotel rooms are very small despite that we were paying extra to get better room, not enough sunbeds in the pool, constant problem finding free ones, strategically very bad placing of chairs and tables in front of the main stage what consequently caused that people passing from one part to the other part of the hotel obstructed others vision, very stuffy in the gym, you cannot play ball or use inflatable items in the pool even these little ones.

Sauce 

Mains arrived and oh dear it was a cross between Japanese and poor Chinese 

Very weird flavours and neither me or my husband could stomach them - random mix of chicken and sweet / savoury sauces neither resembled Chinese of Japanese food served with chips and salad !

Evenia Zoraida Park

Free public parking nearby

The bathroom was finished with and our chairs and sun loungers kept getting took out of our balcony (we was ground floor) the balcony didn't have a ramp to the pool area so I had to take my wheelchair son all the way around.

They also didn’t replace toilet roll so needed to ring for that to be topped up - again frustrating as would think this is basic requirements.

Twice the main pool was closed due to toilet accidents in the water

although we did have a bit of a loose shower head and ceiling fan.

The bathroom smelt if drains when running taps or shower, not pleasant!

but on closer inspections pool and outside area dirty, tiles loose in pool, toilet’s disgusting, the blue sun loungers need to be disposed all falling apart.

We were on the fifth floor and visited whilst raining, our room was leaking and we had to be moved, several other areas were leaking

A huge thing that everyone should be made aware of is the hotel is flooded by the locals at the weekend as children and senior citizens can stay for free.

However - you older folk (and we are older) beware - they have NO walk in showers - only baths, which makes showering hazardous.

The entertainment area could be better as everyone dances in the area at the top of the steps from the bamboo bar which is also the main walkway to the toilets,lifts and restaurants and gets very difficult to manoeuvre through when it's in full swing,you could easily find yourself doing a 'pace doble' just trying to get to the  toilet.

Bathroom good enough, slight smell from the drains and the toilet itself is small and kind of squished into on corner.

Be warned, there is only one mirror in the bathroom, no others.

Unfortunately, a black hairball had been left in the bathroom sink.

3 we stay 2 adult and 2 teenage and the 2 small bad only with 2 pillows we need 2 days to explain and complete another 2 pillows also only 2 glass and 2 shampoos and 2 roles on toilet paper for 8 days
The room very bad tiles broken and socket power uncomplete, window very dirty, balcony with a lot of damage on the wall also inside damage on the wall.

We asked the toothbrush, and the cleaner lady said; "Usually we don't provide toothbrush,

We had an issue with the toilet constantly running which was fixed within a couple of hours of us reporting it to reception.

I reported that we had a leak to reception around 5pm, the next day, 12noon, a member of maintenance turned up.

toilet stopped flushing, new noisy neighbours prevented us sleeping), they were dealt with immediately by reception without any fuss.

Overall we really enjoyed medetranian bay hotel at first we had a few issues with our room the shower wasent working and the fan was broke

For breakfast and dinner there was loads of choice so we could all eat what we wanted.

The food was what you would expect from a buffet.

Our rooms were modern and clean, the hotel staff were helpful and there was a good selection of good Spanish food at the buffet for breakfast and evening meal (we stayed half board so can’t comment on lunch).

Same as buffets in most hotels and for this reason we usually don’t go all inclusive.

We were half board so we only ate dinner once in the hotel as we like to get out and about,breakfast and lunch were good and varied choices,wheel chair friendly and wide lifts
Good facilities,pools, slides etc we were very pleased with the composite decking round pool area👍overall very accommodating staff and a very enjoyable week,love Roquet de mar and would definitely go back

Mireya in reservations, Juan Carlos, Luis, Paqui and Juanjo in the buffet, Pedro on lifeguard duty, Maria in bookings, Candida looking after the rooms, each one of these pros along with all those others that we never had the pleasure of getting to know have a level of warmth and professionalism seldom found in Spanish hotels.

), there is so much choice; particuarly at breakfast where there is also help-yourself-fizz and you can have full bottles of wine/jugs of sangria etc. etc.

The food was plentiful with something for every one.

The buffet food was exceptional including the grilled fish and meat, omelette.

We always had plenty of toilet rolls as well.

but very short on sun lounges there was a shortage every day 
Also In need of some modernisation in a lot of areas Very large queues for breakfast Lunch and evening mails 
Very nice stuff

Excellent entertainment area, room service nice, different kind of food, with also restaurants to choose whatever you want or just the huge buffet area!

Nice hotel with delicious food and drinks.

Food was plentiful and with a huge variety.

The choice of food in the buffet restaurant was great, it varied from day to day as long as you like to try different things.

However, the night in the Asian restaurant included in our stay blew us away and was delicious with about 6 courses!

Food is what you would expect of a buffet style restaurant.

This wasn't  just one occasion, it was most visits to eat breakfast and evening meal

With it being a buffet we didn’t need to speak to anyone about ordering food as you just went up and got what you want.

oh my god, ques everywhere and the beautiful hotel turned into a nightmare, worse finding some idiot even pooped into corner of one of the lifts, poor cleaning lady been asked to clean up that mess, will have to remember never to be there on bank holiday weekends,
loved the food, room, the view, beautiful promonade, easy to catch bus into roqueta or even auqadulce.

The entertainment for children in the evening is really poor and needs improvement for the children.

The entertainment was very poor and was all in Spanish.

The not so good

The food is repetitive and poor.

Food was always cold and poor service wasn't the best and the canteen staff didn't seem to care,even when the chef was informed ,that didn't change a thing .

As for the food itself we found it very bland, repetitive and of a very poor quality.

It must be stressed that the poor attitude does not apply to all of the staff here.

The main reason I gave it 3 out of 5 was because of the air conditioning - it was very very poor!

I really don’t see how people can rave about how good the food is, in my opinion and the rest of our party it was very poor.

Soundproofing is very poor - you can hear your neighbour - plus the usual idiots charging up and down the corridors late at night without any concern for others.

but we personally would have preferred a live band, like guitars and that, some singing (kids Adra choir are awesome), some theatre for children… The dance company and the live singing we thought it was a bit poor but enjoyed it nevertheless.

Lunchtime food out-with the main restaurant is poor; it tends towards kids chicken nuggets and burgers

It was poor design as there was lots of room.

Children’s animation team mediocre with very poor evening entertainment except for the bar where the man playing his electric violin was very good.

In the bar they put everything to the plastic - espresso too, poor nature.

Even on the reception English level is very poor.

Stayed in a double room with a cot bed which was bang average, not enough plugs, lay out was poor and unable to watch the TV as it was tucked in a corner.

It’s just disappointing about the outdoor facilities being poor

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