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(855) 261-2798

12562 International Drive, Orlando, FL 32821-6946

Floridays Resort Orlando

4.6

587 reviews

Trip advisor
group
theme park
seaworld
apartment suite

02/01/2021

-

This resort is great location to SeaWorld, Benihana Disney Springs and much more!!

04/20/2020

-

Full kitchen, nice sized room, perfect location close to Seaworld.

02/17/2020

-

I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

12/21/2019

-

He even answered our questions about SeaWorld.

11/11/2019

-

Location wise was pretty good if you have a car, and there is a courtesy shuttle bus to Disney, SeaWorld and Universal.

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06/07/2021

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The pictures looked nice and Floridays suites seemed like a good fit for our group.

04/09/2021

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Others in our group we staying nearby at the Hilton Vacation Club

02/11/2021

-

The location is great close to everything, the accommodations are pretty good and a fantastic group of staff (Jamaal) Definitely will be returning to are favorite place.

01/18/2021

-

When we left for dinner, a group of teenagers were playing football in the parking lot.

01/17/2021

-

Great location if your with a big group so that way you can hangout.

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08/09/2021

-

but the entire unit did not appear to have been properly cleaned.

07/31/2021

-

This is a resort that does not have daily housekeeping or room service.

07/23/2021

-

Housekeeping and their engineers were never available and it really made our stay interesting

07/19/2021

-

but figured that it was from the cleaning crew that just left.

07/09/2021

-

When brought to the attention of guests services, we were told that they would use this as a training opportunity and how he has to pay $15/hr for housekeeping.

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09/28/2021

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Apart from the obvious benefits of close to theme parks & shopping, the absolute best part of Floridays is the staff like Brittany Teller Grof 😍🥰 We've always been treated as family rather than guests ( especially brilliant when you have 2 children !)

09/01/2021

-

The hotel is just about 15 minutes from theme parks which is a plus.

05/11/2021

-

It is still a good place to relax by the pool after a long day at the theme parks, provided, of course, you can find a spot with the number of people who are traveling these days.

10/07/2020

-

Every time I go to visit the Orlando theme parks, my family and I stay at this resort.

02/17/2020

-

I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

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02/17/2021

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The price was great for a 3 bedroom condo. 2.

07/15/2020

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Booked the 2 bedroom condo at Floridays Resort.

12/27/2019

-

This resort has 2 & 3 bedroom condo style apartments with a full kitchen.

12/22/2019

-

Great choice two bedroom condo located just minutes from the themed parks.

12/22/2019

-

We stayed in a two bedroom condo that had two full bathrooms, a fully stocked kitchen with a big island, and a large living area.

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09/09/2021

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The smell of marijuana is everywhere.

09/06/2021

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Upon waking the next morning we recognize there is visible mold on all of the cabinets, light fixtures, walls, etc….

08/24/2021

-

Numerous patches of mold (not mildew) in the bathroom.

08/09/2021

-

On the last morning, we noticed the smoke alarm was missing from the master bedroom and we notified the front desk as we checked out. 7.

07/23/2021

-

It's DISGUSTING to look at the sheets on your bed and see yellow stains!

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08/09/2021

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Stocking of plates and utensils was not even up to 1/2 the quantity indicated on the inventory list on the cabinet door.

07/23/2021

-

My master room electric did not work for a few days the bathroom door was jammed and you would get locked in.

05/11/2021

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None of the doors in the room latched, save for the main door to the outside; even if the thumb locks were engaged, you could not get a single door to close completely.

04/14/2021

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The refrigerator door was all banged in, holes in walls and kitchen island, tears in curtains.

04/04/2021

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but the negatives out weigh the benefits (leaky dishwasher, sliding patio door is jammed, $40 charge for daily room cleaning services, uncomfortable beds/pillows, and outdated furniture).

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(833) 959-2532

14501 Grove Resort Ave, Orlando, FL 34787-9475

The Grove Resort & Water Park Orlando

4.3

1857 reviews

Trip advisor
group
disney-world
kid friendly
fun

10/01/2021

-

Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/29/2021

-

N/A

09/28/2021

-

We had a great time just relaxing after our Disney experience here.

09/27/2021

-

but if you'd like to go around town, the resort is located close to Disney Parks and shopping.

09/24/2021

-

Not far to Disney Springs.

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09/29/2021

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We celebrated our son's 6th Birthday here for the weekend and had so much fun!

09/27/2021

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Jamie was able to get us everything we needed and had us right on our way to enjoy the fun.

09/24/2021

-

Relaxing, fun, no hassles vacation!! !

09/20/2021

-

I love that the waterslides are big enough for adults soooo much fun can’t wait for another trip…

09/18/2021

-

We are looking forward to have so much fun at this awesome resort and will recommend it to the rest of family and friends. .

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10/01/2021

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I asked if they could honor the current rate with breakfast for the family and they could not.

09/29/2021

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Heads up the arcade is super expensive, that would be our only complaint.

09/25/2021

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Crazy high parking fees

09/20/2021

-

Food at the hotel is a little pricey

09/18/2021

-

but I can see alot of people upset with the rooms being subpar for the price.

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09/19/2021

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One woman was complaining that her room was filthy.

09/12/2021

-

but that was pretty disgusting.

09/12/2021

-

First off this room was very disgusting never was cleaned!

09/08/2021

-

N/A

09/07/2021

-

The only bad thing that I can say was the sink did smell like poop on our first day

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10/01/2021

-

Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/30/2021

-

The rooms are very spacious and very clean.my kids are so excited to be here for the first time.thanks again jaime

09/30/2021

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When he found out I had 6 kids by myself for the weekend he upgraded me to a 3 bedroom at no charge.

09/29/2021

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Those girls are the BEST!

09/29/2021

-

N/A

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09/19/2021

-

It’s definitely the perfect place for a family, and or groups of families.

09/07/2021

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We were a group of 3 adults and 3 kids and stayed in a Superior View room, 2 bed.

09/04/2021

-

We came with a big group with lots of babies and she did everything possible to make us comfortable and made sure we had a great time.

07/23/2021

-

There were people of all backgrounds and groups of all sizes staying when we were there.

07/14/2021

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He made the 2 children in my group milk shakes (which we hadn't seen on the menu) and they loved them.

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09/19/2021

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but no one picked up the phone.

09/12/2021

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Its sad especially when a hotel advertises covid 19 proto call.

09/07/2021

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My brother had forgotten his mobile in the room and didn’t notice until few hours later.

08/26/2021

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If I didn’t think to buy detergent at Publix, we would have been calling every night for towels.

08/18/2021

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We couldn’t even get anyone to answer a phone call the entire time we were there.

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(844) 325-8770

8101 World Center Drive, Orlando, FL 32821-5408

Caribe Royale Orlando

4.3

1233 reviews

Trip advisor
group
disney-world proximity
pool area
kid friendly

08/12/2021

-

The central pool area between the room towers is terrific: spacious, well-maintained, and has two refreshment areas immediately adjacent.

08/04/2021

-

The pool area was large and clean.

07/17/2021

-

Steve Brown (out around the pool area) was amazing & made us feel so welcomed.

05/23/2021

-

Pool area was okay,

04/16/2021

-

The surroundings are lovely, the pool area was great,

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08/04/2021

-

Very pleased how the staff handled our request to hold a group breakfast and implementation of the breakfast.

03/06/2020

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Frances helped us get a group of lounge chairs & towels for our group.

03/01/2020

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The bar and several tables had several people at them, and we were bringing our large group up from the pool bar.

02/25/2020

-

He helped us get a cab for our whole group.

02/23/2020

-

Would recommend for individuals, couples or groups.

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02/28/2021

-

Great location, really close to Disney Springs.

02/09/2021

-

Very nice hotel, comfortable and with excellent facilities, very close to the Disney parks, restaurants and shopping centers, 5 minutes from the Vineland Outlet.

01/06/2021

-

The hotel is in a great location And close to Disney.

12/31/2020

-

My girlfriend and family chose here because it was close to the Disney parks.

10/14/2020

-

Close to Disney, quick drive to Universal .

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09/09/2021

-

Big hit with my kids!

08/05/2021

-

Our kids have grown up going there.

07/09/2021

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From the superb service we received at checkin from Sophia, my 16 yr old daughter and I knew our stay would be special.

07/01/2021

-

Fabian was completely on top of EVERYTHING - assisting Kim and the other girls, bussing tables, taking orders, attending to guests.

06/28/2021

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Even then I tried to make the best of this for my girls, after all it’s their vacation.

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09/09/2021

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Breakfast is available at the on-site restaurant Tropicale you do have to pay for it.

08/17/2021

-

The amount I paid for this hotel was NOT worth it.

08/04/2021

-

Its bad business to adjust a nightly rate with out disclosing it.

07/12/2021

-

If you try to leave early, they charge an additional $50 fee

07/08/2021

-

We paid for a handicapped accesible room and never recieved.

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09/09/2021

-

Parking at Disney is $45 per day, we could have taken the shuttle here

07/08/2021

-

The 20 a night for parking wasn't unreasonable to ask for

05/18/2021

-

The parking gate system is a real pain and does nothing.

05/04/2021

-

PARKING: $12.00 per day parking fee only to have to park either in a wooded area or a mile from your room because people who are not actually guests at the hotel can use the parking for events.

04/13/2021

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There is no visitor parking.

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09/09/2021

-

(This hotel does charge a parking fee also.)

07/15/2021

-

Then on top of that said we were a no show and still charged me.

07/12/2021

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If you try to leave early, they charge an additional $50 fee

07/08/2021

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but they charged a 200 a day deposit.

06/16/2021

-

The response I got from the lady in charge was “hmmmm that looks like paint”.

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(407) 917-8224

One Grand Cypress Boulevard, Orlando, FL 32836-6799

Hyatt Regency Grand Cypress

4.5

997 reviews

Trip advisor
group
disney-world proximity
golf
grounds

09/27/2021

-

They even have rock climbing, golf, lots of walking trails, and an amazing pool with caves.

09/17/2021

-

If you do not have a car they will drive you via golf cart to the entrance of the property.

09/03/2021

-

Such a great time with the bikes, mini golf.

09/03/2021

-

There is a lot of activity you can do on the resort, biking, canoeing, jogging trails, tennis and some golf.

09/02/2021

-

The hotel is still beautiful with plush greeneries and botanical flowers, and pools, lake activities, golf, tennis and jogging trails.

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05/08/2021

-

I would recommend any individual or group to consider booking NOW!

04/11/2021

-

Bringing back a business group in October we were so impressed.

11/10/2020

-

Would HIGHLY recommend this for families and for group vacations/getaways.

09/08/2020

-

She called multiple employees outside as a group of employees tried to help me recover my iPhone.

02/24/2020

-

We were able to play at least 4 hours daily and Lynn provided fantastic differentiated instruction for 2.5-3.5 group.

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09/14/2021

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Bicycle boats are not kept up and maintained nicely and our swim vests stunk horribly.

09/13/2021

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Filthy, and run down best describes the cabanas.

09/13/2021

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but they left the mold in the bathroom.

07/27/2021

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Never received a call about the room and was never compensated for the disgusting room.

07/27/2021

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The only problem was our mattress pad was not changed prior to our arrival and it had a horrible urine smell.

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09/10/2021

-

This place is beautiful and close to Disney Springs.

09/06/2021

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Around the corner from downtown Disney and close to parks.

08/12/2021

-

Good location near Disney.

08/11/2021

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This property is well maintained with exceptionally great land scaping with close proximity to Disney and other venues.

08/08/2021

-

Very close to Disney World and Disney Springs if you want to there.

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08/30/2021

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The grounds are gorgeous, and the staff was generally very helpful.

08/28/2021

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The grounds are beautiful and has many amenities.

08/27/2021

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There were plenty of food options on resort grounds though.

08/24/2021

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The grounds are beautiful and very well kept.

08/18/2021

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Beautiful grounds: patios and courtyards, walking and running trails, lake, interconnected swimming pool; many indoor seating options made it easy to find places to both sit down for a meal and find quiet spaces for reading.

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09/21/2021

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They mistook my cards not enabling parking to them so I got stuck out of the parking lot for one day.

09/16/2021

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though valet will not park your car if you are handicap, an issue that needs fixed.

09/13/2021

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1. wasn't told about 25 dollar a day parking. 2.

08/30/2021

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Only issue I experienced was that general parking is kinda far from the check-in and room floors.

08/14/2021

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but no shuttles are available for the Disney parks (the shuttle only runs on the weekend for Disney springs and times are pretty restrictive), but we drove to Epcot and parked without issue.

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09/27/2021

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This is one of the few places you have lots you can do that is included in your service charge.

09/24/2021

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I'm not sure why I had to pay a resort fee.

09/21/2021

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The hotel is a little overpriced, not presenting clearly at the check in the separation of resort fees and parking fees.

09/13/2021

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Nothing premium here folks.

09/06/2021

-

A bit pricey

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6550 Adventure Way, Orlando, FL 32819-7610

Universal's Cabana Bay Beach Resort

3.9

732 reviews

Trip advisor
group
universal-orlando
city walk
volcano-bay proximity

09/29/2021

-

We stayed at Cabana Bay beach resort in a recent trip to Universal Studios.

09/26/2021

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A shuttle to and from Universal was super convenient and our stay allowed us into Universal an hour before park opening, which is hugely beneficial when trying to experience all of the super popular Harry Potter attractions.

09/17/2021

-

Love Harry Potter Properties, Love Thrill Rides, Love being vaccinated

09/16/2021

-

With 2 teenagers and a pre-teen in tote I headed out to a weekend at Universal Studios staying at Cabana Bay Resort.

09/13/2021

-

Now, as if you want to come to Universal Studios, I recommend Endless Summer Surfside.

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08/30/2021

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It's very close to Volcano Bay.

08/28/2021

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Loved the walking distance to Volcano Bay and the ease of the shuttle to city walk and Univeral parks.

08/22/2021

-

Resort was clean, loved the proximity to volcano bay.

08/22/2021

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• The proximity to Volcano Bay is magnificent.

08/12/2021

-

but the pool, the closeness of Volcano Bay, and other parks, was worth the money.

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09/03/2021

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School groups were present and lots of people checked in for Halloween nights.

08/29/2021

-

Was treated as if we had welfare checks with the group meal vouchers.

08/09/2021

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We had a large group with multiple rooms.

08/01/2021

-

We came with a group of 5 families.

07/20/2021

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We had three couples in group and booked the 2br/2ba.

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09/14/2021

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We like the shuttle bus service to the parks and to city walk.

08/28/2021

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Loved the walking distance to Volcano Bay and the ease of the shuttle to city walk and Univeral parks.

08/17/2021

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The shuttle to universal city walk and universal studios was good.

08/15/2021

-

but city walk security experience was a turnoff.

08/11/2021

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Free transportation to parks and city walk.

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09/26/2021

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On the one day housekeeping came you almost couldn’t tell they had been there.

09/21/2021

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Room cleaning service is excellent and we had an immediate delivery of extra bathroom supplies when I called the front desk.

09/18/2021

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The room had not been cleaned.

09/14/2021

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Housekeeping was suppose to come every other day

09/13/2021

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I had to go in the housekeeping closet and get myself .

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09/25/2021

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We had a vulgar nasty woman next door to us that was smoking while standing in the door to her room and screaming the nastiest of profane comments at her kids/family at times ranging from 6:30 in the morning to 11:00 at night.

09/24/2021

-

It is very hard to find cigarettes, we ran out and had to pay 16 dollars a pack at hard rock cafe bar, they only carry Marlboro.

09/14/2021

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The bathroom smelled like literal (not figurative) sh**.

09/13/2021

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The new room after dragging ALL our stuff down to it smelled like POT, or Marijuana!

09/06/2021

-

That’s nasty!

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(844) 307-9467

7389 Universal Blvd, Orlando, FL 32819-8322

The Point Hotel & Suites

4.6

519 reviews

Trip advisor
group
universal
theme park
friendly

02/02/2020

-

Shuttle bus to the theme parks was included, and there are restaurants and grocery stores nearby.

12/20/2019

-

I came down for a few days to visit the theme parks and book a short stay here.

12/17/2019

-

It was very quiet and convenient to all the theme parks.

12/14/2019

-

But poolside rooms have a great view of nightly theme park fireworks, so if you're a fan of that, consider a poolside room.

12/13/2019

-

though it was a lovely hotel and is perfect if you are visiting the theme parks.

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08/24/2021

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We had to call back, this time they just delivered 2 sheets.

08/16/2021

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I tried to call the front desk to ask for help.

08/02/2021

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I had to go because my Uber was there, so I just told them call me.

05/09/2021

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We waited in that lobby for 30 minutes or more while he talked on the phone and to this man who wasn’t trying to check in or have any issues with his room.

04/30/2021

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He was talking loudly on the phone saying how sick he was.

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10/27/2020

-

Would highly recommend this location especially for large groups.

11/09/2019

-

I stayed with friends in a group And check in was fast and that Carmen was very friendly and helpful that pool was nice, breakfast was good.

10/07/2019

-

Our group will likely return.

09/06/2019

-

We had three groups within our party of eight and with experience from last year, booked one of the rooms with a washing machine and tumble dryer.

09/03/2019

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Our entire group loved it!

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09/30/2021

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we pick this place everytime love the balconys and the view of icon park and universal.

09/17/2021

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We spent two weeks there in a suite, with wonderful experience - Nice location at Universal blvd, with walking distance to I-drive,- Close to restaurants, shops, stores etc.

04/07/2021

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We had a nice view from the 12th floor of the Universal fireworks at night and the room was quiet and away from most families with smaller children.

01/19/2021

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Short drive or long walk to I-Drive attractions, lots of restaurants, Universal, Sea World, and Fun Spot.

11/27/2020

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The proximity to Universal is almost walking distance it’s so close and not a bad drive to Disney either since I-4 is ridiculously close as well.

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09/06/2021

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So many friendly and helpful people work here and I look forward to returning.

08/25/2021

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The atmosphere and staff are extremely nice and friendly.

08/24/2021

-

Very clean and staff were friendly, helpful.

08/03/2021

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Bar staff very friendly, drinks are good and food AMAZING!

04/09/2021

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Front Desk staff was friendly and doing their best to help.

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08/02/2021

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They were upset over some of the charges on their account.

06/27/2021

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Furthermore, the room cards would deactivate constantly.

05/09/2021

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Not knowing the bank was going to do this the card was declined at the front desk.

01/06/2021

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Soo many issues with the $15 food credits that needed to be added.

03/15/2020

-

They charge a extra fee per day of like $15 with taxes and upfront they take a $250 deposit.

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(855) 912-8604

8738 International Drive, Orlando, FL 32819-9317

Avanti International Resort

4

1093 reviews

Trip advisor
group
universal
pool area
theme park

08/20/2021

-

I love the rooms cleans and comfortable and the pool area is my favorite.

07/14/2021

-

N/A

07/07/2021

-

The pool area is the only thing positive I have to say about this place and is the only reason it's a two otherwise it would have been a one.

06/17/2021

-

Staff, lobby and pool area are fine.

05/30/2021

-

The rooms are clean and the pool area is fun.

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08/14/2021

-

coffee stinks, the outlet in the bathroom is broken.

08/03/2021

-

Manager at the third shift on 07/29/2021-07/30/2021 was nasty.

07/31/2021

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I when there on 07/31/2021 with the family and the first room they gave me smelled like mildew so we asked for another to have a bathroom was full of mildew so I ended up leaving their hotel due to horrible condition.

07/22/2021

-

rooms were not clean, microwave dirty, soiled sheets, pool no chlorine, jacuzzi had used condoms.

07/08/2021

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but one that did not smell and appeared clean.

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09/11/2021

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Took great care of our group with drinks and food 😁 Would definitely recommend the pool bar!!!!

05/03/2021

-

would come again and great for groups.

03/23/2021

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We were the 2 group in line.

02/28/2021

-

Excellent service miss Karla give our group a more 100% and excellent receptionist.i recommend a good employee and the service all aspect excellent a new spot for my weekend escape.

03/29/2020

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Group in kitchen has made special accommodations to our requests and working so fast!!!

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08/30/2021

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My room was outdated and there was chips/chunks missing out of the shower walls and tub.

08/14/2021

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Shower head looks like soap scum accumulated.

08/01/2021

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The bathroom is so small with only a tub and a toilet.

07/31/2021

-

I when there on 07/31/2021 with the family and the first room they gave me smelled like mildew so we asked for another to have a bathroom was full of mildew so I ended up leaving their hotel due to horrible condition.

07/25/2021

-

When I opened the shower curtain there was a dirty washcloth left from the previous user.

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07/29/2021

-

We have been going to Avanti for our Universal and Disney World stays for six years now and we were hesitant to come back due to Covid-19.

06/30/2021

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*** below is the full story   We met this driver when other people who lived in this hotel called the front desk for a ride and asked us if we wanted to share the ride since we all went to the Universal.

10/29/2020

-

We will be making another trip in a few weeks to come back to stay for universal.

10/29/2020

-

We were able to get Starbucks in the cafe before heading to Universal and the barista did an awesome job on our coffees!

03/24/2020

-

They operate a free shuttle to Disney and Universal as well.

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04/15/2021

-

Would HIGHLY recommend this stay for families especially those visiting the theme parks!

04/10/2021

-

It is a Universal studios partner and offers shuttles to and from the theme park

01/17/2021

-

The hotel even offers shuttle service to and from theme parks.

01/05/2021

-

Family friendly, and close to everything you could need (walking distance)..they had shuttles for the theme parks,

01/03/2021

-

Free and timely shuttle to theme parks.

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08/30/2021

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I checked out promptly at 9 due to having to catch a plane at 11:10 in Orlando and yet this morning I had a late checkout charge on my credit card.

07/07/2021

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Because housekeeping is only working on rooms when people check-out there is a constant stack of garbage outside the rooms, property garbage cans are overflowing at all times, dirty towels sitting outside the rooms, it's disgusting.

06/30/2021

-

Finally no good security guard Peter came walking around like “oh that’s you guys being all loud?” Like um yess our rooms are flooding and no one is answering at the front desk.

06/29/2021

-

My room faced the pool and there was a lot of noise at night.

06/25/2021

-

I expect to hear back from this general manager of this facility.

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(855) 605-0319

8100 Lake Street, Orlando, FL 32836-6401

Embassy Suites by Hilton Orlando Lake Buena Vista Resort

3.7

497 reviews

Trip advisor
group
omelet
kid friendly
free breakfast

08/31/2021

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The bad part: This is a non-smoking hotel; smoking is only allowed at the entrance areas and people would smoke on the balcony.

08/18/2021

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The carpet in my room was disgusting .

08/16/2021

-

Our room was disgusting.

08/12/2021

-

N/A

08/05/2021

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Smell moldy room, terrible mattress in pull out sofa, inconvenient pick up and drop off time for Disney transportation.

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08/31/2021

-

You had a choice of a handmade omelet and or a hot buffet.

08/08/2021

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There was a long wait for omelet service,

07/16/2021

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The wait for an omelet was 1hr!!!!!!!!!!!

06/30/2021

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Shoutout to the omelet maker!

06/24/2021

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but good omelet station.

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06/21/2021

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There was a nice drinks and snack time each evening and a made to order omelette station was part of the included breakfast.

05/30/2021

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Complementary breakfast was not bad, and we loved the movies at nights.

05/04/2021

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Enjoyed the complimentary breakfast and it was enough for my family.

04/18/2021

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Free breakfast and happy hour if you like to stand in line for 20 minutes.

02/22/2021

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The complimentary breakfast was very delicious and the line moved very quickly.

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09/27/2021

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I came just for a day trip to celebrate my daughter’s 18th birthday.

09/17/2021

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My kids enjoyed the pool as well as the splash pad near the pool.

08/30/2021

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The pool area was very clean and fun for the kids.

08/19/2021

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Good place to bring kids.

08/16/2021

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So many things for kids to do.

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08/05/2021

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but did not and hotel did not want to share times over the phone.

07/21/2021

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Fridge doesn’t not work.Front desk staff doesn’t answer the phone for in house guest promptly.

07/15/2021

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It took 17 calls before I could connect with someone, in the middle of explaining that I couldn’t login online, she hung up on me without even so much as a goodbye, just a really silent click and then dead silence.

07/10/2021

-

I was forced to call the cops!

06/29/2021

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The front desk hardly ever answers the phone.

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08/31/2021

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The hottub was great to relax in, when it’s not being monopolized by a large group or having pizza/food being consumed in it (gross).

06/24/2021

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Was a fun trip with a large group.

03/02/2020

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I can’t say enough good things about the staff at this hotel. We got stranded because of a bad booking by a company called Cancelon (don’t ever use this group!)

01/16/2020

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The group of teenage boys in the room next to us start to party.

05/21/2019

-

The amenities at the location are very extensive and if you’re someone with a large group or family you should have something for everyone.

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(855) 605-0318

2305 Hotel Plaza Boulevard, Orlando, FL 32830-8439

DoubleTree Suites by Hilton Orlando - Disney Springs Area

3.8

630 reviews

Trip advisor
group
disney-world
cookie
hilton member

09/16/2021

-

I cannot stress enough how the Disney Springs hotels provide excellent service while still being on property,

09/13/2021

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They are no longer as accommodating and easy to get to Disney as it has been in the past.

09/11/2021

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Close to Disney Parks,

09/06/2021

-

We will definitely stay here again our next trip to Disney World.

09/04/2021

-

You can walk to Disney Springs!!

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07/30/2021

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I have a problem with the way we were treated as Hilton members who always stay at Hilton properties.

11/10/2020

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(Forget about how internet is usually free for Hilton Honors members.)

10/09/2020

-

We found many discount rates for here, from AAA and AARP and Hilton Honors,

08/29/2020

-

Hilton Gold and Marriott Platinum, i know hotels.

08/04/2020

-

I'll to start by stating we have Hilton Diamond status.

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09/09/2021

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My problems were: 5 days without housekeeping service; The closet doors did not open properly; The shower did not work (I had to change rooms); The air conditioner made the room wet.

07/30/2021

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toilet with black stains that we cleaned off. remote in a plastic sleeve ( for some reason?)

07/21/2021

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The toilet kept backing up and we couldn’t use to luggage carrier without offering a tip.

05/04/2021

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No warm water available and no vent fan in bathroom.

04/27/2021

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The toilets did not flush well.

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09/25/2021

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Our room was at the end of the hall, the air conditioner barely worked set at 62 degrees.

09/09/2021

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My problems were: 5 days without housekeeping service; The closet doors did not open properly; The shower did not work (I had to change rooms); The air conditioner made the room wet.

07/11/2021

-

The air conditioner broke in our room.

05/04/2021

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No warm water available and no vent fan in bathroom.

04/27/2021

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Not as clean as it should be and AC didn’t work well.

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08/05/2021

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We travel a lot with Big groups it exceeded our expectations.

10/01/2020

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but we luckily made it into the park by 9:50 and we were able to snag a boarding group right at 10:00.

02/12/2020

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Stayed at Double Tree with family and group of cheer team.

10/10/2019

-

The location of this property is great and we found the suite to be exactly what we needed for our group of three.

05/03/2019

-

I went with a group of competitors from Utah to participate in the International Career Development Conference.

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09/27/2021

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Room was dirty, there was no running water for a night, and they couldn't find my info at check in because it was entered wrong.

05/04/2021

-

Only item availabe is water or soda from the machine. AWFUL.

10/17/2020

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We had all the internet we needed on our phones, we didn't have the time or desire to check out a dvd, we brought out own water, we didn't want to get a breakfast bag, and we didn't drink their coffee!

08/14/2020

-

We got 2 bottles of water ONCE upon check in only, and coffee in the morning for $23 per day!

08/04/2020

-

Pool, splash pad, hot tub and tennis courts are open, and you may ask for 2 bottles of water daily per room.

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09/25/2021

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The front desk staff was only slightly warm, the reheated cookies were warmer.

09/01/2021

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Oh and their chocolate chip cookies are amazing too!!!

08/30/2021

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The customer service was great, especially the cookies and water’s we received at check in.

08/25/2021

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Complimentary coffee, free cookies every morning and two water bottles were bonuses.

08/21/2021

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Cookies were delicious, my kids loved them.

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(844) 631-0595

4040 Central Florida Parkway, Orlando, FL 32837-7662

JW Marriott Orlando, Grande Lakes

4.1

310 reviews

Trip advisor
group
spa
convention center
connected

03/09/2020

-

Our family attended a business convention at this hotel.

02/28/2020

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This lead to confusion in the restaurant when trying to bill a meal to my room, and when the convention I was attending was trying to track me down.

02/07/2020

-

Great Hotel and Convention location.

10/05/2019

-

There was a big convention when we were there

07/08/2019

-

My husband and I went for a social convention and our adult daughter tagged along.

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06/26/2021

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The parking lot is also full of pot holes that were extremely dangerous for sedans.

06/06/2021

-

Also they charge a daily parking fee ($30-40) plus a resort fee ($40), so be ready to tack on an extra $70-80 per night on their already steep nightly prices.

05/27/2021

-

I will admit the parking and resort fees are high.

05/26/2021

-

The combination of the resort fee and parking is over $60 A-day .

05/17/2021

-

In conjunction with the pricey parking (both self and valet) -- which is NOT included in the fee and purely incremental -- adds nearly $75-$80 plus tax per night to your stay.

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05/17/2021

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A huge shout-out/thanks goes to Chris and Bobby at the pool, who served our group on my most-recent visit with a smile and incredible service to keep our drinks refilled.

04/03/2021

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I befriended a group of girls on spring break also spending the day at the pool and picked up their lunch tab since I was in such a happy mood.

02/17/2020

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Even with a large group conference staying, elevators were prompt and rooms were quiet.

02/07/2020

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Convention center is nice and spacious, plenty of rooms and rooms for large groups and functions.

11/10/2019

-

Arrived Friday and had drinks in lobby lounge, Jaime Lee, took awesome care of us, remembering all of our names and had 3 separate checks with our group and she managed awesome.

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12/21/2019

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The resort is connected with the Ritz Carlton where you can go to the spa and gym.

10/03/2019

-

This is a large hotel which is connected to the Ritz Carlton in the Grande Lakes complex.

09/21/2019

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Huge hotel , great pool and kids club also connected to the Ritz with an amazing fabulous spa at great prices .

09/16/2019

-

connected with ritz carlton is a huge hotel, great pools and wonderful service.

09/16/2019

-

Connected to Ritz Carlton so there’s interesting shops & nice restaurants to choose from.

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07/12/2021

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You can chat with front desk and request items if needed. Went to Ritz spa (amazing experience!)

01/02/2021

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Spa: my wife went to the spa and love it.

03/22/2020

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There is an incredible spa with pretty much anything would want available.

03/13/2020

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The spa fitness and lap pool is shared with Ritz Carlton next door and is my favorite lap pool ever.

02/11/2020

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Great spa, starbucks in the lobby, delicious breakfast downstairs, and beautiful pool with lazy river.

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07/04/2021

-

There is no a good value balance between what you pay and what you receive.

06/27/2021

-

Not woth the price because of bad service from the lobby staff.

06/26/2021

-

So you really pay for 19 hours!

06/21/2021

-

Expensive even for a resort.

06/06/2021

-

Also they charge a daily parking fee ($30-40) plus a resort fee ($40), so be ready to tack on an extra $70-80 per night on their already steep nightly prices.

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