Initially had a bad experience with no air conditioning and staff at reception that didn't careless about my complaints.

Air con was not functioning in the room and it was hot and stuffy.

The bathroom was terrible, the service to fix anything was terrible, 
The AC didn't work it was hot and terrible to sleep.

AC in the room did not work properly and kept making sounds all night.

We requested fans for each room as we were prepared for the heat.

There was no air conditioning in the room and the fan in the bathroom did not work.

We had to endure a balmy 79-80 degrees in the room throughout out entire stay (even at night, dropped to 78), was provided with a desk fan; despite 3 attempts requesting to have AC fixed at the registration desk, we eventually found out they can't fix it;

Rooms are tired and I and I had to change as shower was broken and air con did not work.

This time there was no air conditioning in the rooms (which we were not advised of at check in).

We also were given another room and that cooling system did not work.

The aircon was not working and the fan was not effective.

but not working, even though there was a fan it was pretty hot all night.

The room that we stayed in looked tired and the air conditioning was very weak.

No air-conditioning and no fridge, at this point I was too tired to complain again.

Our other son said that the air con in their room was poor

The rooms are dated in area with black on the tiles around the bath.

Ceiling shower not high enough for tall people.

but the bathroom dated and could do with modernisation.

Outdated, and a massive environmental water disaster (Faucet running, single use towels, no water stop on the toilets, old and outdated bathroom with rusty rods).

toilets clog and no one came to fix it when we called.

All the drawers either had missing or broken handles making them useless, the safe was broken and the bathroom in dire need of having some money invested in it with its broken and cracked tiles. .

although the price was acceptable for Central London  the rooms need updating badly especially the Bathroom .

The bathroom floor hasn’t seem a mop or hoover.

Something was spilled all over the toilet.

Hotel reception not responsive to requests to deal with repair in room - locked wash hand basin for duration of 4 day stay Slow to allocate room chosen and paid for ;had to wait in another room while issue was supposed to being resolved

Positive point good views Sadly here’s  the negatives Snarky check in with two members of staff looking at us and pointing of the computer screen with no communication to us at all all very strange Room basic only with poor toiletry facilities mini bar had wine in a tin Breakfast not good at all

I was disappointed we had to ask twice for a lightbulb to be replaced in the bathroom.

-completely OUTDATED; place is aged, needs serious upgrades throughout
-no fridge (mini fridge door was sealed off)
-no exhaust fan in bathroom, so bathroom steamed up when taking shower in addition to already having the balmy 79 degrees present
-Elevators are SOOO slow, had to wait up to 10 minutes to get from 7th floor to 1st floor, eventually discovered the freight elevator
-Breakfast was disappointing to say the least, thankfully our breakfast was included in the rate we paid;

Lovely view of the tower bridge from our room.

Premier location overlooking the Thames and Tower Bridge with friendly staff.

The view of the Tower Bridge was breathtaking.

Lovely surroundings close to Thames and saw the Brazilian boat U27 going up the Thames through Tower Bridge a welcomed and unexpected sight to see.

A nice and friendly hotel that is well placed next to Tower Bridge.

Did not seem interested with my booking request for nice room with bridge view, food and cleanliness was excellent and room was serviced well each day.

All in all we had a very enjoyable stay and would definitely book again, the location is fantastic and it was lovely walking out to the view of tower bridge each morning.

Wonderful view of Tower Bridge when you’re enjoying the restaurant.

The hotel bar, Xi, has a great view of the bridge and delicious food.

Beautiful experience.😍
Valentino was very helpful!💪
Lovely staff
Top supervisor👌
I recommend to everyone, at least the Vicinity terrace with a nice view                                                        
The location is excellent!✅️
Next to The Tower Bridge.🏰

It's so close to the tower Bridge which is beautiful.

It's a great location right next to Tower Bridge and opposite the Tower of London with a short walk to bus stops and the tube.

Great location by Tower Bridge and 2 minute walk from Tower Hill tube station.

The hotel was in an ideal location next to the Tower bridge, and the Tower of London.

2 of our rooms looked our directly at the beautiful Tower of London bridge.

Highly recommend getting a room with the view of Tower Bridge.

Loved the vieuw on the Londen Tower Bridge.

We had the best view of the Tower bridge.

We stayed at the tower hill hotel with a twin room and a bridge veiw and the staff were very friendly and the view  was out standing we will be planning to come back very soon was the best hotel I have ever stayed at !

We had a double room which was comfortable.

Very comfy king size bed, black out curtains.

but inside it is well furnished and comfortable.

Our 6th floor room was a typical London tourist room, yet comfortable, clean and quite spacious.

Only thing which was nice was the comfortable beds and the full English breakfast.

Comfortable bed in a room that has seen better days.

Service was friendly, breakfast tasty, room comfortable.

We booked for 1 night 03/09/2022 months ago, stayed in room 346 very nice and comfortable and had a nice sleep.

but this is a great hotel for location and comfort and the staff are all lovely and very helpful.

We had a standard twin room which was spacious, clean and so comfortable.

My husband and I enjoyed a good night’s sleep in the comfortable bed and appreciated the air conditioning which was really efficient.

I stayed at this Hotel in July 22 for 4 nights and found it to be a very pleasant, comfortable and luxurious hotel.

The bed was very comfortable and air-conditioning was a blessing in the heat to walk into a cool room was excellent.

Rooms were very quiet and comfortable beds.

Bed was large and most of all very comfortable.

This was not the bed's fault - it was a lovely comfy bed with a mattress topper and my husband slept like a log.

The bed was very comfortable, as were the pillows, the bed was covered with a light quilt which was perfect for a good night sleep.

We had a super king bed which was very comfortable and we had a mini bar with beer & wine which was restocked on our 2nd day.

Fantastic weekend away,staff so friendly and helpful,free mini bar which was restocked each day and bed was so comfy.

Staff were brilliant, bed was comfy, room was clean enough, location is great.

The room itself was clean, great TV and wifi, room service available, and very comfortable bed and chairs.

On the plus side the bed was comfortable and the staff friendly.

The beds were really comfy and I want to know where they get there pillows cos they are so soft!

but bed was comfy , wifi good 
staff overall where helpful and polite 
breakfast id say ok.  .lot of choice but found the english a bit dry ,  
the restuarant in the evening was good  and not to expensive .

Arrived in the early evening to the hotel, great location

Otherwise a fabulous location and restaurant/bar looked busy

Stayed here for the London marathon in a suite, the location was perfect and the room was quiet and had everything you would need.

We stayed here for 2 nights, hotel well located and easy to travel around.

Excellent location for a hotel, great views and surroundings.

Hi,

A gorgeous location with a lovely staff.

but clean and stuff works ok, breakfast is worth it, and the location is decent.

Enjoyed experience, good views from room, clean well presented, room was very small for a double and felt cramped, breakfast staff very friendly, reception could have been better took a long time to check in

My wife and I stayed 2x nights over a Sept weekend in a standard double room overlooking the St Katherine's dock at the back of the hotel.

We stayed in a 10th floor family room overlooking Tower Bridge and Thames and every morning as well as evening took our time to just stand an look.

We had a nice view from our room that overlooked the boats outside.

but did get Tower view room so that was a bonus.

We had a bridge room view which was absolutely amazing.

the double room overlooking the tower bridge is very nice.

We were all on the 8th floor and out of the 3 rooms 2 had views over St Katherine’s dock.

Location and surroundings were good, there was not far to transport/underground and not at least the view from the room, when you paid a little extra.

The location and view is great especially we have a bridge view room.

Very happy with location, staff very helpful, views from rooms amazing and amenities spot on.

The Tower view rooms really do offer everything you'd hope for and the location of this hotel and the fact it provides reasonable parking made this a wonderful place to stay and explore the city on my wife's birthday.

Rooms are large and comfortable, and one of the rooms had a view of Tower bridge.

Had a lovely time and complementary bottle of wine (and items in mini fridge) and a room overlooking the bridge.

The location is perfect and the view from our room of Tower Bridge was amazing.

Good location too with nice view from our room.

The view is great the rooms at this hotel are not.

We booked two rooms tower view rooms for our party of 5.

If you book a room that looks on to the river, the view is excellent.

At first sight this hotel looks amazing, with its lofty, airy lobby and the view, which is second to none!

The view was amazing, the room nice and big with comfortable beds.

We would always stop in there for a Strawberry Daiquiri wether we were staying or not because of this drink and also a very pleasant place to rest with the view of the tower bridge if your lucky enough to get a window seat especially the bay window table.

The view from my bedroom, facing the tower, was outstanding.

You absolutely do it for the view, which is incredible!

Overall rescued by the view and location.

The view of Tower Bridge  from our room on the 7th floor was stunning.

The hotel is in a great location for transport links and the view of the Tower Bridge is excellent.

The view from the room of Tower Bridge was brilliant and there was no noise at all!!

The view from the room was absolutely breathtaking.

Overall a very enjoyable stay - pay extra for the view of the tower bridge, it's worth it.

Views for days, booked a couple of nights to celebrate the start of a new year and enjoyed the view so much, the room was perfect and well equipped and covid was taken very seriously.

Love the view from the room which is directly at the Tower Bridge.

The view did not disappoint and was perfect for the New Year’s Eve celebrations

though our other two rooms we didn’t pay extra for the view we was still put in rooms with amazing views of tower bridge.

I have attached the view from our room window.

Booked direct on the phone, very helpful staff, arranged the room and the view with no hassle.

Had an amazing stay in this beautiful hotel, the staff were all amazing, the room (suite)was clean and facilities were good, the view was breathtaking overlooking the yachts in st Katherine’s dock and the Canary Wharf/dock lands skyline.

I stayed 2 nights at The Tower Hotel and I felt amazing.

The hotel is a short walk to the Tower of London, the Tower Hill tube station, and many restaurants.

Setting was lovely overlooking the marina .

It is near everything and has the best view in London.

Check in easy and well managed, cleanliness of hotel excellent, all elevators working and quick, breakfast excellent, views amazing and balloons and cake delivered to our room for our daughters birthday.

Hotel very nicely situated with a gorgeous view over St Katherine’s Dock.

Without a doubt this is the best view from a hotel window we have ever had, Tower Bridge, The Shard and the a view of the Thames.

When we got the room it really was a lovely room with a great view up the river.

Friendly environment, great food and amazing views!

The Tower Hotel

bathroom

comfortable

tower

bridge

view

location

the-view

room view

comfortable bed

Travel, Dragon Quest Adventure Golf, Jukebox, What If Gallery, Christ Church, Sevenoaks Leisure Centre, MHF Polo School, Gambado, Cocoa Island Dorking, London Kayak Tours, Post Museum, Vue Cinema, Statue of Queen Victoria, Orchard Theatre, Heaven & Earth, Croham Hurst Golf Club, Funktionz, Gold Mine Entertainment, Ashoka Bar, The Clever Dresser, Gatehouse Arts, Cloud 9 Leisure, Watermill Jazz Club, Rentals On The Beach - London Bridge Watercraft, Nelson Column, Primark Bromley, Ukicy Calisthenics & Yoga Epsom, Bar 113, Claremont Antiques and Modern Art, Breakout Rooms, The Redchurch Brewery, Calliope Gifts, Herbal Spa, Project, Dartford Clay Shooting Club, FunHouse, Lava Artworks, The Fox & Hounds, Epsom Baptist Church, Basildon Golf Course, Ninja Warrior UK Watford, Surrey Massage Clinic, River Medway Canoes, Oli Tucker Golf, Laser Quest Bromley, TheLamb, The Addington Golf Club, The Stage Door, Stadium Lounge, Beauty Academy Sevenoaks, Quasar Harlow, Club Kingswood, The Greyhound, Utopia Spa, Gorgeous No.

Only 3 tube stops from London bridge makes the city so accessible wherever you want to visit.

We stayed here to see Alter Bridge at o2.

Great staff
Great food
Great service
Best placed for central London - 5 minute walk to North Greenwich underground then 10 minutes to London Bridge
If you want a quality London Hotel without central London prices, you’ll not go wrong with Intercontinental O2 Greenwich

A 5 minute walk to the Underground and a 10 minute ride to London Bridge.

The property is adjacent to the 02, so perfect if your trip takes you to the Canary Wharf or London Bridge areas.

Alternatively, I would strongly suggest you use the Thames Clipper ferry which will get you to London Bridge in approx.

This hotel’s location couldn’t be any better - linked with the O2 arena, only few minutes to London Bridge station!!!

We arrived In Gatwick, on 8/6:18 took train to London Bridge then train to North Greenwich then a short walk to our destination The Intercontinental Hotel which was also a first.

Although I was working in the 'City' it was only 4 tube stops to London Bridge so very convenient.

Our room was large and very comfortable with a large bathroom with a shower and bath tub.

To be totally fair,  my stay in the hotel was very comfortable in a very modern room with good facilities - no issues with that at all. .

Everyone at the hotel has provided great service and the facilities themselves are beautiful and extremely comfortable.

Stayed recently with friends for a show nearby and would say very good hotel, most comfortable bed I have ever slept in,responsive staff and spotless clean, only one negative hand sanitisers  were not filled and they really should all be full

Room was very comfortable with everything you need.

Our room overlooked the Thames which and the beds were comfy, room service were very responsive & our drinks arrived quickly - at night the room service took a good while longer,

We stayed the night for an event at the O2 - perfect for a short easy wander back to comfort after a late show.

The bed and pillows was so comfy and we had breakfast in our room and it was stunning so hot and fresh.

We were happy and found the bed very comfortable.

Our bedroom was beautiful and perfectly clean, the kids said the sofa bed was more comfortable than their own bed!!!

Spa was lovely and the bedrooms are clean, big and comfortable.

Had a great time at the O2 intercontinental, room was comfortable, swimming pool and jacuzzi was relaxing.

My room was perfect and the service at breakfast (notably from Safiqul) was outstanding and made me feel very comfortable.

Thanks so much to all the brilliant staff and Safiqul for the amazing service and for making sure we we’re comfortable throughout our stay!

(To mention a few- Kiran and Manfred at reception, the female concierge, Ritar(sorry about the spelling) and her manager in the restaurant )
The room was extremely comfortable and I could have sat and looked at the view over the Thames for hours.

The bed was comfortable,the bathroom sparkling.

The bed was ultra comfortable and we slept really well.

And it was worth every penny to leave the concert and be in bed within 10 minutes.

Following the concert, we were back in our room within twenty minutes, which was superb.

I was meeting up with friends for a concert at O2.

The only disconcerting thing was while we were at the concert they came in and did a turndown service where they put slippers by your bed and a mat, I did find this slightly intrusive to be honest and was glad I had made use of the safe to store our valuables.

Myself & my friend stayed for one night at the O2 Intercontinental whilst we attended a concert at the O2 arena.

The Hotel as its own access directly into the 02 ideal for getting away easily at the end of the concert, no queuing for taxis or river boats.

This is definitely one of our favourite hotels and is in the perfect spot if you are going to a concert at the 02.

The staff are really helpful and the location is perfect for the concerts at the 02.

We stayed after a concert at the O2 and it’s one of my favourite hotels.

She also organised for my chair to be stored while we was in O2 concert Thursday 9th 
Once we had been up to the room we went to the bar where we was greeted by Chris who was lovely and extremely helpful n she found us a table for my wheelchair n moved a chair for me n took our order for drinks .

Lovely hotel , great setting on the Thames and quick link to O2 for concerts and after event drinks.

First visit to this hotel as a friend and I were attending a concert at the O2 so we thought it would be super convenient to stay here as the hotel was connected to the O2.

Good location for O2 concert attending with good access to the O2.

We will hopefully be returning when the concert is rescheduled.

We stayed in February for the SuperM concert.

This would be a perfect stay for people going to a concert at the O2 who have plenty of spare cash! !

I stayed here for 2 nights, to attend a concert at the O2 Arena.

First time I stayed  at the O2 for the Script concert.

Stayed for one night for a concert at the O2 and so glad we did.

If I’d have had to pay I would have definitely asked for a refund.

I complained at the desk on check out and they did remove the car park fee from my stay which I am grateful for and I think is fair as  I still have to pay the parking fine which even if I pay within 14 days will be £20 more than the parking fee.

Only downside is it’s very limited parking and the cost is £40 for overnight if you are lucky to get space.

Extremely unhappy considering we paid for a 5* - you’d get better kindness from a receptionist at a lower star hotel.

To avoid it being ‘complicated’ I agreed to pay for the afternoon tea which could be deducted from the amount paid and the balance paid back to us.

I am sure they put the prices up because I wasn't expecting to pay quite that much when I booked.

The 5* hotel I paid £300 for one night for a birthday celebration was very disappointing.

but we paid a lot for a generally unsatisfactory experience.

Very poor Hotel Service nothing more to say, there are better Hotels available with more competitive rates, refill room water missing, coffee machine broken, beds sheets not changed when requested, in general poor quality service, we had to ask for everything……

This is pretty stingy given the cost of the dish is only GBP2 more than the next most expensive (included) item on the menu.

although half price - still expensive for little ones.

but for the price you pay to stay in such a luxurious hotel, it is not worth it.

It would have been preferable to have the price of parking included in the accommodation given the cost of the rooms,

Would I pay extra for Club Intercontinental- probably not!

Sadly the price of drinks in the bar let it down a bit!

The rooms were tidy at all times and the location was perfect since we were at the O2,

I got card my room card quick My room was on the highest floor.

The plus sides were the availability of the room well before the 3 pm schedule.

We also enjoyed our visits to the Club Room.

Breakfast food was outstanding ,but very little room between tables .

Prior to booking a room, I attempted to contact the hotel front desk to make an inquiry about my potential stay.

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