They also can help with your transportation to and from the airport.

* The place isn’t all that close to the airport, so you will need to line up some ground transportation.

We arranged airport transportation through the Solmar website - pickup was perfect.

Location: It’s about 45 minutes from the airport.

Transportation:
- We booked our airport transportation with the resort.

We had a private driver from airport who could have easily stopped for us to purchase the missing items.

Our private shuttle was ready and on time to take us back to the airport.

Ordered the private car from resort for ride from airport and to.

Airport pick up: Go through the hotels website and arrange transportation.

On time and easy to locate at the airport. 8.

but for the hotel stuff and tours we have to do it before going through security at the airport.

Once you get by the sellers of timeshares at the airport we met up with the transport to the resort.

We chose non inclusive and bought groceries for breakfast and lunch at Walmart on way from airport.

Our driver was just outside the airport and took us directly to the resort.

Airport: The RCI rep at the airport directed us to talk to a tour guide who we thought was representing RCI.

The Sales Pitch after check-in: Waking up early, going to the airport, flying to Mexico, going through customs, 45min ride to the hotel, waiting in the long check-in line, and you finally get your room key.

Reminder to not stop until you get outside of the airport as you will be accosted by timeshare people telling you that they are your transportation/shuttle contact.

We were picked up from the airport via limousine which went smooth as well as checking in to the hotel.

-Paula was very helpful prior to our arrival & answered a number of emails quickly & with helpful responses about bookings, travel from the airport & more.

We also walked along the beach to dinner at another resort.

They have employees staked on the beach to keep you from even diping your toes in the water.

Despite this, the resort's accessibility to nearby beaches is a notable highlight.

But it was not too big a deal, we just took an Uber to an another beach to snorkel.

No umbrellas available nor allowed on beach.

Take a water taxi ($25us) to the Arch and Lovers Beach for snorkeling.

The direct beach access gives way to the most beautiful sunsets and photo ops.

!Easy walk to marina and tons
Of great restaurants and fun.

We had an amazing master suite in building A, beach front, amazing views of sunrise and sunset.

The beach is beautiful and we could see whales from our chairs.

We enjoyed a premiere location, the public beeches were delightful, all inclusive meals were very well prepared, with many good choices to dine.

Location of resort is convenient and short walk to marina.

Absolutely loved Franco who took wonderful care of us at the pool & beach party night.

Adult pool buy the beach is the place to be!

Fiesta night and Beach night were both fun.

The food and servers have been so friendly…checking in with Renato was great, our server, Jorge, at Calima and the Beach party has exceptional attention to detail and oh so friendly!

The king size bed in the ocean view room was much nicer on my back than the marina view room.

The waitress assured us that it was not going to be charged to our room

The following day I went to a more basic restaurant had a few tacos and beer and noticed a 10% service fee on my invoice.

We were charged over $300 of “fees” above and beyond tips, taxes and mandatory charges.

After many discussions, producing paperwork showing where I was booked, and a plea for them to honor their obligation, they refused and said my only option was to take the room at the lesser resort and that was it, no compensation/upgrade for my loss of value, no resort credit, just take it or leave it.

but still an upgrade) for the rest of our stay at no additional charge.

Despite the hotel charges you 30% of tax and service in your booking, you need to bring extra cash to tips the waiters or they let you wait for your drink and food forever.

They incorrectly billed me then and have continued to charge my credit card.

They do push the timeshare pitch and aren’t always up front with how things are charged.

No towel cards mean people leave their towels on their chairs even when they are gone for the day and new arrivals can’t tell if a chair is truly available.

Gym doesn’t open till 7am and there is an $11 US charge, never been to a property that charges to use the gym.

After going there for 17 years (AS AN OWNER) I don't like the treatment I been given, PLEASE BE AWARE OF CHARGES PLACED ON YOUR ACCOUNT.

To make matters worse, their only concern was getting our card to pay for the new nights stay, and not the health and welfare of 5 of his sick guests.

lobster) are NOT fully included in the all-inclusive meal plan and there is a hefty surcharge of $45 if you want the lobster.

In fact, probably worth skipping the towel card completely as we simply gave our room number to get towels.

Yes they take your credit card and charge everything to your room

Shame on Playa Grande Resorts for charging their Disabled Guests extra.

After 1 hour, we finally got our room keys and were then ushered over to speak to the concierge to receive our towel cards.

This place was packed while we were there so the fact that they could remember who we were and what we ordered seemed kind of important to be sure we were being charge accordingly.

Maria our housekeeper kept our room clean and tidy.

Anny 
Jenny
Mariam 
Roberto
Mariam
Maria
Anna

After our bags were expertly taken and tagged by Mauricio, we checked in at the front desk and then had a delightful welcome by Maria, our Hostess.

You can enjoy a beautiful sunrise 🌄 on the beach in the morning and an amazing sunset 🌇 in the evening on the beach 🏖 
Thanks to the entire staff for a wonderful stay😍
Check-in desk :
Jesus, Cristina, Angel, Ana, Karen, Alejandra, Fernando, Eduardo and Cesar
Concierge desk:
Aldo, Maria, Robert and Martin 
Hostess desk:
Denisse, Alejandra, Maria, Erick and Arturo
Spa staff 
Omar, Abraham, Jesus and Yvete
Thanks again ❤️

(However, I do recommend Maria S. if you need to buy tickets. She is personable and helpful without being overbearing.)

but one toxic experience with concierge Maria.

but just as top-notch service was provided by Maria, Concierge.

Hats of to Evelyn, Maria who were so sweet to our kids.

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but Maria remembered us from previous years and visited with us.

Sergio, Javier, and Maria at the front desk were so wonderful.

We are especially grateful to these amazing staff members:
Adriana (front desk manager)
Erika Rivera (customer service)
Maria Santiago (concierge)
Martin Rojas (Ridge restaurant manager)
Ernesto Del Olmo (lobby bar manager)
Blanca Zavala (waitress at the Ridge)
Ivan Jesus (the Ridge waiter) 
We are grateful to all these people for the sincerity and kindness they showed us throughout our three week stay.

Lastly, I wanted to give a shout-out to Maria at the concierge desk.

The staff did recommend two very good places not far (Maria Corona and Salvatores).

Concierge group very helpful- Maria, Hugo& Aldo.👍👍 Thank you and keep it up this week😎😎

I worked with Maria Santiago in planning our trip.

A special thanks to our concierge Paula and Maria for attending to all our needs professionally and for helping with the trip to the Arco and the car ride to Todos Santos! Amazing!

Our waitress Maria at this other amazing restaurant told us about the cool local spots to check out like the archways and I am so grateful for the hospitality they showed us and the experience we had, we got to travel to their home and they made us feel right at home.

The hotel is right across the street from the marina.

but worked just fine

Only complaint - our room faced the marina where Sr Frogs is located.

Playa Grande Resort boasts a convenient location near Cannery Beach and a short stroll to Medano Beach through the nearby marina.

It was great to have the resort walking distance to the Marina.

Great location, lovely property, easy access to the marina and all downtown Cabo offers.

The resort is close to town and the marina and is easy to walk to everything.

The best resort on the All the people are very friendly, something that really pleases me is that every time we visit this beautiful resort we are always greeted with a big smile, the quality of the hotel is too good and best of all it is literally next to the Marina.

We walked all over marina at night and always felt safe.

The rates were reasonable especially as the location is within walking distance of the marina.

The proximity to downtown and the marina eliminate the need for a rental car, you are walking distance to many restaurants, bars and shops.

The proximity to downtown and the marina eliminate the need for a rental car.

Beautiful resort, then walk down the hill 5 minutes and you are at the marina and downtown.

The marina and shopping is a 10-15 minute walk from the resort which made it very easy to do anything you wanted to do off of the resort.

We did like that it was close to the marina!

Stayed in two different rooms - an ocean view penthouse (2 bedroom) and a marina penthouse (2 bedroom) on “the ridge.” There are pool renovations happening - there are 4 pools, one of the four will be out of commission until they’re all completed.

It’s a 10 minute walk to the Marina and 20 minutes to downtown Cabo San Lucas!

Although not far from Marina and "downtown" in distance, the walk there is not easy nor scenic, especially on a hot day.

It was very clean with huge rooms designed with Mexican flair.

The fire dancers as well as the Mexican fiesta was so fun and awesome.

The food at the Mexican fiesta this year was top notch and ever single staff person worked extremely hard to keep us well fed and filled with the drinks of our choice.

The Mexican party night is by far my favorite part of staying here!

Great performance you don’t want to miss.The Mexican party was very fun.

The Mexican Fiesta on Monday nights is fun, great local entertainment.

Some activities include the famous tequila volleyball in the pool, Mexican fiesta night, and the beach party.

but the Mexican Fiesta was extremely fun and very engaging.

Must do: Mexican fiesta and Beach party .

So clean, the food & drinks was great, the Mexican Fiesta is highly recommended.

The Mexican Fiesta  party with food, drinks, entertainment and fireworks was amazing!! !

The weekly Mexican fiesta is a must, definitely a highlight… fireworks were pretty cool too!

The Mexican Fiesta was a particular highlight with a great spread of food.

Mexican fiesta and beach party are 10/10 events because of them.

We loved the Mexican fiesta and all the daily activities!

Was there in 2021 the Mexican Fiesta, beach party is something you can’t miss.

She made the Mexican fiesta a great experience.

Last night this came to light after an expensive dinner for three at the steakhouse.

You tip, then you pay for additional “fees” and taxes.

At that point I figured we were going to be put in the dreaded Ridge, or forced to pay for an upgrade to be in the main resort.

Avoid the offers, starting in the airport and then in the hotel lobby at all costs.

Not sure if the price I paid matched the experience I got.

When I canceled, there was no warning that the rate was nonrefundable.

There’s an infinity pool, a water slide, and allegedly the pools up here are adults only. Here are some of my observations: 
* 4 star resort
* All inclusive meal option available
* Uber Eats is available for some local restaurants 
* Food at the resort is overpriced for the quality
* $15 taxi ride into marina shopping area 
* $120 taxi ride from airport
* walking from resort to marina (where there are restaurants and shopping) is doable

This does not make life easier for guests who want to take an Uber (instead a regular cab or or transport companies indicated by the hotel, which were more expensive) and I think only having a vehicle and passenger identification when accessing the hotel would be necessary, even with security issues.

Beware the exorbidant food and beverage costs if you don't use the meal plan.

Unbelievable service for this kind of pricing for a hotel and the most worst customer experience and service ever.

My advise is to avoid such a ripoff places

This would seem like an unfortunate price hike mishap if it wasn't for it happening again and again once you check all other seemingly great priced offerings.

Like any resort, food and drinks were underwhelming and overpriced

enough so that we had to call the Nurse on campus to bandage us up.American money is best since it is so much easier, plus when we exchanged it for pesos, there was an expensive fee.

Santa in the gift shop will make sure you have all the contorts of home, ie: cervesa, agua and snacks ;)  
Perfect vacation.

Santa, kept our room sparkling and Israel wheeled all of our luggage backwards downhill.

Go to Chileno Bay or Santa Maria Cove for swimmable beach since resort doesn’t have a swimmable beach due to pacific coast currents.

dozens of boats, both private and tour boats show up in front of the resort about 15 minutes before sunset to see the show.

Amenities - standard, nothing fancy
Sports Bars - shows all games, ufc fight etc
Onsight grocery store 
Gym was older equipment,

The sports on television is very entertaining.

And *Amy and *Rodrigo with the entrainment staff are always so happy, pleasant, polite, fun and always a smile on their faces.

The entertainment staff provide a lot of fun activities such as water aerobics and volleyball.

Entertainment team does a nice job of trying to engage guests.

And to everyone else that made this trip special: the entertainment staff, the Fiesta Night dancers, the phenomenal staff at the Sports Bar, and our lovely housekeepers.

The wait staff and entertainment staff (Selma, Amy, Humberto, Luis) were the most enjoyable and the main reason we always enjoy ourselves every time we come to Playa Grande.

Lots of entertainment, everyone was always so helpful.

The Entertainment staff was wonderful especially Aiimee, who was hardworking, vibrant and always with a beautiful smile.

MC Roberto is hysterical and the entertainment team is great!

I need to give credit to the bartenders, servers, and entertainment staff by the pool!

A few employees who stood out:  Luis with the entertainment staff (water aerobics, tequila volleyball), Hector at the swim-up pool bar and our housekeeping staff for P2351.

(they rotate areas daily): Ramon, Franco,  Jaime
Entertainment staff: Aimee , and the skinny guy who played me in ping pong and judged Tequila Volleyball.

Entertainment crew were funny and the two activity nights were worth the cost.

Overall, our 7 day vacation was relaxing, entertaining, and one of the best we have taken!

The entertainment team will make it memorable.

Beautiful resort, fantastic entertainment crew!

What an amazing, caring, responsive person he is!

- her welcoming personality and willingness to assist us was always a pleasure in the mornings at Calima.

Friendly staff and a nice coffee stand near the lobby heading towards the Pools
Comfortable beds and a nice gym that seemed popular.

So kind, polite, and extremely attentive.

We love Playa Grande - the staff are amazing, the rooms and grounds are clean and nice, and the location is great -

Our 2024 started off being taken care of by so many of Playa Grande’s attentive staff!

The service is exceptional—our poolside severs  were Miguel, Fernando, and Ramon…all were terrific: attentive, friendly, and accommodating.

His service went above and beyond, ensuring every detail was taken care of.

The desk clerk said that there were no Junior Suites that I had reserved available.

the employees were fantastic and some of the nicest people ever.

The staff are exceptional, friendly and very efficient.

He was friendly and attentive, a great sense of humor and had good suggestions when we asked for some!

The wait staff make the trip, Cesar, Big Jose at Calima had dinner and drink always ready for us.

He was spot on, very accommodating and his service was quick!

Playa Grande Resort & Grand Spa

price

creditcard

airport

santa

beach

maria

staff

show

mexican restaurant

marina area

I have to mention that I left a valuable in my room after check out and the hotel sent a cab with my article to meet me at the airport.

Overall the experience was a great value, including the hotel to airport shuttle transfer which was seamless and drama free.

We went to the airport, came back and packed up our room.

I would absolutely recommend purchasing transportation to and from the airport as part of your stay.

DO NOT USE THE DESTINATION SERVICES FREE AIRPORT TRANSFER!!!

Also, paid $150 for airport shuttles b/c RIU only offers free transportation if book with them directly . SCAM.

We booked airport transportation through Riu, and had trouble connecting with the driver when we arrived.

RIU provides a shuttle from the airport to the hotel  if you book directly and check off the box for transportation.

On arrival to the airport, we were picked up by the resort, as we booked that pick up as well.

Returning to the airport was much easier as all the tourism and timeshare people were in the same place.

When we were leaving on 4/16, we came upstairs at 8AM to return the
wheelchair and attain our deposit in time for our return to the airport at 9AM.

We arranged airport transport through the hotel when booking.

Amstar private suburban to/from airport was perfect.

Transportation  to and from airport  was suppose to be included as long as you called In advance to set it up.

but the transportation was on time and got us back to the airport in ample time to get checked in.

that is why booking your transportation from the airport to Riu Palace online with Cape Transfesr is your best bet, just as Riu Palace they have an excellent online reputation and the rates for a private suburban for you and your party is less than 100 bucks, they even offer inexpensive shuttle if you don't mind sharing.

Our car service was 30 minutes late to the airport for pick.

Done with RIU, when we set up the reservations we were told we would get round trip transportation from the airport.

Upon providing my reservation information, I was guaranteed a pickup from the airport.

From being greeted with margaritas at check-in to being given a hug on our last day by our wait/table staff person whose dining area we sat in at breakfast every day - this all-inclusive resort was top-notch for our family.

Overall, a great all inclusive that I will return to.

The service is the best of any all-inclusive we have been to.

That’s why I like all inclusive resorts as you meet so many people.

I want to preface my review by saying this was my first all-inclusive experience.

And for anyone thinking we may have set our expectations too high for an all-inclusive resort just know we have stayed at 2 previous, ones in Puerto Vallarta and one in St Lucia and our experience at the Hotel RIU Palace couldn't have been more different.

Great all-inclusive - dinners were fabulous and you couldn't get a better view.

The all-inclusive meals were top-notch, offering a variety of options to satisfy any palate.

Staff was great, food was all you can expect from all inclusive Buffet had great selection and was my go to.

First time staying at Rui All Inclusive resort.

Excellent Resort with all amenities, all inclusive option is the best.

It was our first trip to Cabo, and our third all-inclusive experience.

The restaurants were good, despite the food being very repetitive, as it’s all inclusive.

We’ve stayed at other all inclusive resorts with less volume and this is by far the best.

All inclusive vacation trip for 5 days in the beautifully stunning Cabo San Lucas.

This felt like your average midrange all-inclusive.

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